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Monumental Hotel Orlando
Monumental Hotel Orlando
Monumental Hotel Orlando
Monumental Hotel Orlando
Monumental Hotel Orlando
Monumental Hotel Orlando
Monumental Hotel Orlando

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7.9

Very good

595 reviews

595 reviews

See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Discovery Cove 2.0 km
SeaWorld 2.6 km
Disney Springs 5.0 km
Epcot 7.7 km
Walt Disney World® Resort 8.9 km
Universal's Islands of Adventure 9.2 km
Universal Studios Florida 9.8 km
The Wizarding World of Harry Potter 10.0 km
Magic Kingdom Park 11.1 km
Disney's Animal Kingdom 12.2 km
Nearby landmarks
Air Force Fun 1.5 km
Orlando Vineland Premium Outlets 1.8 km
Mako 1.8 km
Discovery Cove 2.0 km
Central Florida Behavioral Hospital 2.1 km
Basilica of the National Shrine of Mary, Queen of the Universe 2.4 km
SeaWorld 2.6 km
Aquatica 3.1 km
Buena Vista Watersports 3.3 km
Dr. P. Phillips Community Park 3.6 km

Monumental Hotel Orlando

12120 International Drive, International Drive South - Sea World, Orlando (FL), United States, 32821 - See map

Strategically situated in International Drive South - Sea World, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Magic Kingdom Park. Rated with 3.5 stars, this high-quality property provides guests with access to hot tub, fitness center and outdoor pool on-site.

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Highlights

Inside city center

Check-in [24-hour]

Hot tub

A/C

Daily cleaning

Announcements by hotel (1)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

Facilities

Front desk [24-hour]

Car park

Check-in/out [express]

Luggage storage

Swimming pool [outdoor]

Hot tub

Exercise area

Room service

Your dates are popular among travelersPopular destination! Properties in Orlando (FL) are being booked every minute!
Value for money8.0
Location rating8.5
Nearest airportKissimmee Gateway Airport (ISM)
Distance to airport11.3 km

Rooms available at Monumental Hotel Orlando

Excellent
Room comfort & quality

8.7

King Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
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Standard Double Room
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 2 double beds
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Room Selected at Check-In
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 2 double beds
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Two Double Room
...
  • Room size: 31 m²/334 ft²
  • Shower
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deluxe 2 double bed room
...
  • Room size: 33 m²/355 ft²
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Deluxe Room
...
  • Room size: 33 m²/355 ft²
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Luxury Double Room
...
  • Room size: 33 m²/355 ft²
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Two Double Room
...
  • Room size: 31 m²/334 ft²
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Deluxe Double Room, 2 Double Beds
...
  • Shower
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Deluxe Single Room
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Monumental Hotel Orlando?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Monumental Hotel Orlando?

    For those who wish to drive their own cars, Monumental Hotel Orlando has a car park right on site for maximum convenience. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Orlando (FL) with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Monumental Hotel Orlando?

    Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 8 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Monumental Hotel Orlando?

    Monumental Hotel Orlando features an on-site restaurant for your dining convenience. Breakfast is served here. Dishes are served in a la carte during opening hours.

    Can business events be hosted at Monumental Hotel Orlando?

    On-site venues and convenient event services make Monumental Hotel Orlando an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate you and your guests. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Monumental Hotel Orlando?

    Monumental Hotel Orlando does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Monumental Hotel Orlando?

    Monumental Hotel Orlando’s neighborhood is International Drive South - Sea World which includes popular restaurants such as I Love NYC Pizza, Merguez and Yummy's Express.

    What are popular attractions near Monumental Hotel Orlando?

    Monumental Hotel Orlando is located in International Drive South - Sea World area, which is famous for attractions such as SeaWorld, Discovery Cove and Aquatica.

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    Explore the neighborhood

    What people love about Monumental Hotel Orlando

    • 9.6

      Exceptional
      Cleanliness

      "Rooms were clean."

      Karlee

      |

      June 11, 2022

    • 8.8

      Excellent
      Staff 

      "The staff are super friendly and everything was clean."

      Billie

      |

      June 6, 2022

    • 8

      Very good

      "For the value it was a very good hotel."

      Brad

      |

      May 30, 2022

    Property ranking|Compared to 2,125 Orlando (FL) properties
    See all rankings
    Room comfort score
    8.7/10
    Value for money score
    8/10
    Location score
    8.5/10
    Service score
    8.2/10
    Better than
    99
    %
    of Orlando (FL) properties
    Better than
    98
    %
    of Orlando (FL) properties
    Better than
    98
    %
    of Orlando (FL) properties
    Better than
    98
    %
    of Orlando (FL) properties
    Overall rating:

    7.9

    Very good
    595 reviews
    Cleanliness
    7.6
    Facilities
    7.2
    Location
    8.5
    Read all reviews >
    What travelers say they love:
    Room seems nice, clean and includes a coffee maker and mini ...
    Michelle from United States
    Couple
    More about Monumental Hotel Orlando

    More about Monumental Hotel Orlando

    Monumental Hotel Orlando

    For travelers who want to take in the sights and sounds of Orlando (FL), Monumental Hotel Orlando is the perfect choice. Its convenient location right in the city center allows you more time to see all that Orlando (FL) has to offer. If you like the most thrilling rides and famous theme parks, then you'll get everything you want at Monumental Hotel Orlando -- only 11.0 km from the popular Magic Kingdom Park.
    Enjoy all that Monumental Hotel Orlando has to offer! Exploring Orlando (FL) is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
    Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Monumental Hotel Orlando. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    All guestrooms at Monumental Hotel Orlando provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


    Dining and things to do

    At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
    Fill your days with the array of activities and facilities offered at Monumental Hotel Orlando. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


    Around the property

    Be sure to visit some of the city's popular sights during your stay in Orlando (FL). Find that special item or souvenir that will commemorate your trip to Orlando (FL) at Disney Springs located 5.0 km away. Be sure to visit International Drive located 4.4 km away, an item on every checklist of those who travel to Orlando (FL). A great museum trip can be had at Madame Tussauds Orlando located 5.9 km away, with local art that provides a sense of the region.


    Reasons to stay here

    Find rooms here that are cheaper than 99% of all other options in the city.
    Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
    According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Orlando (FL).

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    Amenities and facilities
    Very good
    Facilities

    7.2

    Most talked about facilities

    Swimming Pool

    20 mentions

    Housekeeping

    8 mentions

    Internet

    5 mentions

    Breakfast

    2 mentions

    Languages spoken

    • English
    • Portuguese
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area
    • Garden
    • Hot tub
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Room service
    • Vending machine

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily cleaning
    • Disabled facilities
    • Elevator
    • Food delivery
    • Heating in public area
    • Ironing service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room

    Land sports

    • Golf course (within 3 km)

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Exterior corridor
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Car park [free of charge]
    • Car park [on-site]
    • Parking [paid]
    • Rental car
    • Taxi service

    Available in all rooms

    • A/C
    • Accessible by stairs
    • Additional toilet
    • Alarm clock
    • Bathtub
    • Blackout curtains
    • Carpeting
    • Closet
    • Clothes rack
    • Coffee/tea machine
    • Complimentary drinking water
    • Daily cleaning
    • Desk
    • DVD/CD player
    • Fire extinguisher
    • Hair dryer
    • Heating
    • Individual air conditioning
    • Iron and ironing board
    • Laptop safe box
    • Linens
    • Lock box in room
    • Mini bar
    • Mirror
    • Non-smoking
    • Phone
    • Private bathroom
    • Radio
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Smoke alarm
    • Socket near the bed
    • Soundproofing
    • Streaming service like Netflix
    • Toiletries
    • Towels
    • Trash cans
    • Wake up call
    • Wi-Fi
    • Wi-Fi [for a fee]
    Food and dining
    Breakfast options
    • American
    Restaurants on site

    Pineapple Grill

    • Cuisine: American
    • Menu: Buffet
    Location
    12120 International Drive, International Drive South - Sea World, Orlando (FL), United States, 32821
    Excellent
    Location

    8.5

    Airports

    • Kissimmee Gateway Airport (ISM)
      11.3 km
    • Orlando International Airport (MCO)
      16.7 km

    Public transportation

    • Pearl's Train Depot (Exit Only)
      8.0 km
    • Tupperware
      9.7 km

    Hospital or clinic

    • Central Florida Behavioral Hospital
      2.1 km

    Shopping

    • Disney Springs
      5.0 km

    Convenience store

    • 7 Eleven
      520 m

    Cash withdrawal

    • ATM
      40 m
    What's nearby

    Popular landmarks

    • Discovery Cove
      2.0 km
    • SeaWorld
      2.6 km
    • Disney Springs
      5.0 km
    • Epcot
      7.7 km
    • Walt Disney World® Resort
      8.9 km
    • Universal's Islands of Adventure
      9.2 km
    • Universal Studios Florida
      9.8 km
    • The Wizarding World of Harry Potter
      10.0 km
    • Magic Kingdom Park
      11.1 km
    • Disney's Animal Kingdom
      12.2 km

    Nearby landmarks

    • Air Force Fun
      1.5 km
    • Orlando Vineland Premium Outlets
      1.8 km
    • Mako
      1.8 km
    • Discovery Cove
      2.0 km
    • Central Florida Behavioral Hospital
      2.1 km
    • Basilica of the National Shrine of Mary, Queen of the Universe
      2.4 km
    • SeaWorld
      2.6 km
    • Aquatica
      3.1 km
    • Buena Vista Watersports
      3.3 km
    • Dr. P. Phillips Community Park
      3.6 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-17 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Handicap-accessible rooms are available upon request.
    • The property's facilities are compliant with the Americans with Disabilities Act (ADA) standards and have the following provisions:
      • Accessible rooms with visual doorbell and fire alarm, lowered sink, mirror, and handrails
      • Accessible parking, public entrance and registration desk
      • Accessible route from the property's accessible entrance to the registration area, accessible guestrooms, meeting room and guest laundry room
      • Service support animals welcome
      • Closed captioning on televisions or closed captioning decoders
      • Public areas/facilities accessible for physically challenged
      • TTY (Text Telephone)
      • Strobe flasher on the wall attached to the fire alarm
      • Alarm clock
      • Visual/Audio smoke detector
    • Guest has to be minimum 21 years of age to check-in.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until11:00

    Extras

    • Breakfast charge (unless included in room price)8 USD

    The property

    • Number of restaurants1
    • Number of rooms 94
    Property announcements

    As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

    Reviews of Monumental Hotel Orlando from real guests

    Provided by verified guests of Agoda
    7.9
    /
    10
    Cleanliness7.6
    Facilities7.2
    Location8.5
    Room comfort and quality8.7
    Service8.2
    Value for money8.0
    High score for Orlando (FL)
    Rating
    9+ Exceptional (116)
    8-9 Excellent (51)
    7-8 Very Good (40)
    6-7 Good (15)
    <6 Below Expectation (70)
    Time of the year
    Mar - May (76)
    Jun - Aug (72)
    Sep - Nov (62)
    Dec - Feb (82)
    All guests (595)
    All room types
    All languages

    Show reviews that mention 

    Showing 292 verified guest comments
    12345
    10.0
    Exceptional
    Lorraine from United States
    Business traveler
    King Room
    Stayed 4 nights in October 2019

    Home away from home”

    Monumental Hotel is my favorite place to stay whenever I'm in Orlando. It's like a home away from home. The pool is very beautiful. Even though I never have time to use it, I enjoy seeing it every morning when I leave for work and return at end of day. The sound of the fountains is very zen. I feel like I'm in Jamaica every time I'm there. The rooms are very spacious and quiet. The staff is very accommodating and friendly and they provide prompt cheerful check-in service every time. I've stayed in many different rooms and floors in this hotel and every room has been very spacious & clean with a very comfy bed. I bring my yoga mat and there's plenty of room and tranquility for a wonderful morning sunrise or pool view yoga session....all within the privacy of my room! Because of Monumental Hotel, I am able to work regularly in Orlando!

    Reviewed October 26, 2019

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    9.2
    Exceptional
    Marilyn from United States
    Couple
    Standard Double Room
    Stayed 5 nights in October 2018

    Nice Mini Resort like hotel!”

    This hotel was the perfect pick for my husband and I We traveled to Orlando for a wedding and decided we needed a mini vacay as well so we had a long stay of 6 days. The price is great if you book on line. The room was spacious and simple and the pool and jacuzzi got plenty of use from us. Nice place to stay In the Orlando area with a short drive to Sea World too

    Reviewed October 25, 2018

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    10.0
    Exceptional
    Katrina from Canada
    Couple
    Standard Double Room
    Stayed 5 nights in July 2019

    Very beautiful hotel in perfect spot for all your Orlando needs!”

    Don’t let the negative reviews scare you! Everything was as it should be. The staff was very friendly and knowledgeable of the area. I enjoyed the VERY fairly priced breakfast (cheaper than IHOP) and fabulous pool. My only complaint is the loudness of the air conditioner; I suggest setting it low enough that it stays on all night (it’s the loud turning on & off that woke me up) or bringing earplugs. Other than that, you get much more than what you pay for. I will return to Monumental for their unbeatable nightly rates and central location in Orlando!

    Reviewed July 13, 2019

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    9.0
    Exceptional
    John from United Kingdom
    Couple
    King Room
    Stayed 11 nights in June 2009

    Monumental Yes! it is”

    Quiet, clean, excellant service, free wi-fi
    None

    The Monumental Hotel was well situated past Seaworld on International Drive, near to Disney and Universal Studios. Staff were helpfull and always pleasant, any reported problems were sorted out quickly and efficently. The pool and spa area are excellant with free towels always avialable and plentyfull.The rooms were large and spacious with a fridge being a welcome extra if you need a beer in the room.All in all I cannot fault the hotel and would recommend it to anyone.

    Reviewed July 13, 2009

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    9.7
    Exceptional
    Joel from Philippines
    Solo traveler
    King Room
    Stayed 3 nights in May 2012

    Great accommodations!”

    Relaxing. Attentive staff.

    Nice, clean and spacious rooms. Friendly, courteous and attentive staff. Relaxing atmosphere. Quiet and peaceful surroundings. Accessible to shopping, parks, restaurants, and bars. I would certainly stay at this hotel whoever I'm in Orlando, Florida. I highly recommend this hotel for local and foreign tourists.

    Reviewed June 02, 2012

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    9.7
    Exceptional
    Malgorzata from Poland
    Couple
    King Room
    Stayed 2 nights in October 2011

    Great value for not much money”

    Very suitable living space, large rooms and localization

    We choosen this hotel becouse it was situated close to Universal pictures and offered free parking space. The hotel is situated in very nice and quiet area but very close to this hotel there is great possibility to dine as it is localized at International Drive. The weather was not good during our stay but we could use large smimming pool as water was heated there. The hotel was very clean. There was a lot of space for guests so we had a feeling that hotel was completely empty but in the morning we met many people having breakfes but it was not crawded. Staff was very pleasent and helpfull.

    Reviewed November 16, 2011

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    10.0
    Exceptional
    David from United States
    Solo traveler
    King Room
    Stayed 5 nights in February 2019

    Quiet and Relaxing”

    Slightly older property but obviously being kept up. Gorgeous pool area. Kind, helpful staff. Spacious rooms. Lots of meeting rooms if ones trip calls for them. I will definitely stay here on my next Orlando trip.

    Reviewed February 26, 2019

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    9.6
    Exceptional
    Ada from Poland
    Couple
    King Room
    Stayed 7 nights in March 2020

    Great experience!”

    Great place to stay in Orlando! Very friendly staff, rooms are clean. Location is as well very good - for those without cars: bus stop is as well nearby. Pool is in a very good condition, great experience! Minus: Breakfast should be included.

    Reviewed March 12, 2020

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    9.6
    Exceptional
    Jantina from Netherlands
    Solo traveler
    Two Double Room
    Stayed 9 nights in September 2019

    quiet but close to all”

    what a beautiful hotel only 5 minutes from Seaworld. A perfect spot close to Disney, and the I4. On a quiet spot of International Drive. Big rooms with cozy beds. Very nice staff every moment of the day... Breakfast was wonderful and not expensive. Wifi was alright, somewhat slow sometimes. . 1 disadvantage was the fact that there is no Laundry room. I really missed that. But overall great stay...

    Reviewed October 07, 2019

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    8.8
    Excellent
    paul
    Couple
    King Room
    Stayed 3 nights in June 2019

    A nice place to stay.”

    The Monumental Hotel is very nice indeed, in fact with a little attention to detail it would be outstanding. The room was clean and comfortable, the carpets in the hallways could do with a once over but were generally okay. The pool area is lovely, any place that has Pineapples as an emblem can't be bad!

    Reviewed June 30, 2019

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    8.8
    Excellent
    Stanley from United States
    Couple
    King Room
    Stayed 1 night in March 2019

    Excellent”

    Beautiful Victorian Hotel. Large room with comfortable king size bed. Located on International Drive with many restaurants in area. Only one issue was shower did not work, lever appeared to be rusted.

    Reviewed March 11, 2019

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    8.4
    Excellent
    Ulrich from Italy
    Business traveler
    Standard Double Room
    Stayed 10 nights in April 2019

    Excellent”

    After they remodeled, I can only recommend this hotel ! You will need a car, but when in Orlando that is anyway a must.

    Reviewed April 19, 2019

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    8.8
    Excellent
    DONG-HAN from Taiwan
    Couple
    King Room
    Stayed 1 night in April 2019

    Great location for getting Premium Outlets in Orlando”

    It's located in a quiet area and pretty near one of the 3 Premium Outlets in Orlando. Staffs were friendly!

    Reviewed April 05, 2019

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    9.6
    Exceptional
    Brian from United States
    Business traveler
    King Room
    Stayed 6 nights in August 2019

    Great Hotel!”

    Love the people, the staff and the hotel. Always a wonderful experience at Monumental! If there was one criticism, the hotel exterior is tired and needs a freshening up but don't let this keep you from staying here!

    Reviewed August 21, 2019

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    9.6
    Exceptional
    Mareda
    Family with teens
    Standard Double Room
    Stayed 1 night in July 2019

    Fab Stay”

    We enjoyed our stay at the Monumental Hotel. A bar would have been nice to have a drink in the evening after a busy day at the parks. The staff were very accommodating.

    Reviewed September 21, 2019

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    10.0
    Exceptional
    Jonathan from United States
    Couple
    King Room
    Stayed 8 nights in March 2021

    Convenient ”

    If you looking for a relaxing trip without the crowds this is the place. Its very close to the shopping centers, Disney springs and Disney parks. Universal studios is a 20 minute drive if you know your route. Take international straight down to Austrian CT and make a left to Universal Blvd you be there quicker without getting lost.

    Reviewed March 21, 2021

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    10.0
    Exceptional
    lisa from United Kingdom
    Couple
    King Room
    Stayed 11 nights in June 2019

    a very grand hotel”

    really enjoyed our holiday staying in this hotel..really big room with super-king comfy bed....large tv...computer and settee in room..fridge..hairdryer...everything we needed..lovely ground floor room overlooking the pool..staff were all lovely..fantastic swimming pool and Jacuzzi ..ice machine and vending machine in lobby, will look forward to staying again soon, was better than expected after reading other reviews,

    Reviewed June 27, 2019

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    8.8
    Excellent
    Selena from United States
    Family with teens
    King Room
    Stayed 4 nights in June 2019

    Excellent”

    Clean, close to Sea World, Discovery Cove and Aquatica. Quiet and very little traffic.

    Reviewed June 11, 2019

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    6.0
    christine from United States
    Couple
    Standard Double Room
    Stayed 4 nights in January 2018

    Need new beds and full size pillows, pillows were awful”

    conveniently located for Disney parks, beds and pillows are awful. need new ones. the pillows were cheap and of poor quality and folded in half, and 3 per bed. bed felt like mattress was ancient. there were hairs all over both bed when we arrived and i stripped the beds and made them bring me new linen. breakfast was a joke, the waitress could barely understand nor barely speak english. the hotel is advertised as one of the ghost tours of orlando. If i would have known this, I would never have booked. Pool was nice looking although, the wicker furniture around pool patio is old and breaking. lights outside clearly were marked for the haunted tour, the hotel may be set up the way it is for the haunted attraction. once I changed my sheets, the visit was okay. for the price it served its purpose. however, I am confident, there are more facilities out there for the same price with overall better quality and service

    Reviewed January 26, 2018

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    9.6
    Exceptional
    Ana from United Kingdom
    Couple
    King Room
    Stayed 2 nights in September 2019

    Relaxing stay”

    Our stay in this hotel was very pleasant. We stayed here to go to universal studios and it was very close. Clean and not so busy in September what made the experience very relaxing. We enjoyed the swimming pool on the hot days and the hot pool when the weather was a little bit cooler. The staff is impeccable and was ready to attend to all our requests. We also had breakfast that was made to order (pancakes and french toast) and we can say that was delicious! The hotel is big and the only ‘let down’ was the wi-fi signal that wasn’t very good in general and also a little bit of noise from what we guess was the air conditioning... Can’t fault anything else. Recomendo and would come back again!

    Reviewed September 20, 2019

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