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Moon Palace Jamaica - All Inclusive

5 stars out of 5
Main St, New Buckfield, Ocho Rios, Jamaica - See map

This resort villa features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the New Buckfield part of Ocho Rios, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ian Fleming International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Free airport transfer

170 meters to the beach

Currency exchange

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Luggage storage

Cash withdrawal

Cheaper than 99% of all properties in Ocho Rios in the last 24 hoursCompared to 273 Ocho Rios properties at Agoda for various dates

Based on 842 verified reviews

Cleanliness

8.8

Location

8.7

Service

8.5

Facilities

8.3

Value for money

7.5

See map

8.7Excellent

Location rating score

Excellent location - 170 meters to the beach
Parking
FREE
Closest landmarks
Strawberry Night Club
110 m
Bethel Tabernacle United Pentecostal Church
140 m
Turtle Beach
170 m
Roofe Club
210 m
Little Pub
280 m
Value for money7.5
Location rating8.7

Rooms available at Moon Palace Jamaica - All Inclusive

Superior Two Bedroom Presidential Suite Ocean View - Kids and Teens Free
...
  • Room size: 138 m²/1485 ft²
  • Ocean view
  • 2 double beds and 1 king be...
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Deluxe Resort View
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 king bed or 2 double beds...
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Deluxe Resort View with Balcony - Kids and Teens Free
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 double beds
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Superior Deluxe Ocean View with Balcony - Kids and Teens Free
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 2 double beds
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Deluxe Ocean View
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 1 king bed or 2 double beds
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Superior Governor Suite Ocean View - King Size Bed
...
  • Room size: 98 m²/1055 ft²
  • Ocean view
  • 1 king bed
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Superior Junior Suite Ocean View - Kids and Teens Free
...
  • Room size: 47 m²/506 ft²
  • Ocean view
  • 2 double beds or 1 king bed
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Superior Honeymoon Suite Ocean View - King Size Bed
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 king bed
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Superior Walk Out Suite Ocean View - Kids and Teens Free
...
  • Room size: 47 m²/506 ft²
  • Ocean view
  • 2 double beds or 1 king bed
Enter dates to see prices
Superior Family Partial Ocean View - Kids & Teens Free
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Moon Palace Jamaica - All Inclusive have bars on-site?

Indulge in your favorite refreshments at Moon Palace Jamaica - All Inclusive with the property's accessible bar. Guests can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and maximize your nighttime fun at nightclub.

Does Moon Palace Jamaica - All Inclusive have a fitness center?

Moon Palace Jamaica - All Inclusive features free fitness center that is conveniently situated at the tip of your finger, allowing you to get your daily training session in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Moon Palace Jamaica - All Inclusive provide laundry services?

Yes! Moon Palace Jamaica - All Inclusive offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Moon Palace Jamaica - All Inclusive?

Moon Palace Jamaica - All Inclusive has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Moon Palace Jamaica - All Inclusive offer an option for contactless check-in and check-out?

At Moon Palace Jamaica - All Inclusive, guest visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

What are the property's policies for children's bedding at Moon Palace Jamaica - All Inclusive?

Moon Palace Jamaica - All Inclusive's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can Moon Palace Jamaica - All Inclusive's staff members communicate?

Moon Palace Jamaica - All Inclusive can speak in 4 languages and supports widely used languages such as English and Spanish for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the average rating that past Couples' have given to Moon Palace Jamaica - All Inclusive?

Past couple travelers that have stayed at this property have given Moon Palace Jamaica - All Inclusive an average rating of 8.3. You can look up on more specific customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with young children have given to Moon Palace Jamaica - All Inclusive?

Past families with young children that have stayed at this property have given Moon Palace Jamaica - All Inclusive an average rating of 8.2. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Moon Palace Jamaica - All Inclusive?

Verified group travelers that have stayed at this property have given Moon Palace Jamaica - All Inclusive an average rating of 7.6. You can find more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Moon Palace Jamaica - All Inclusive?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

More about Moon Palace Jamaica - All Inclusive

More about Moon Palace Jamaica - All Inclusive

Experience Luxury and All-Inclusive Bliss at Moon Palace Jamaica

Welcome to Moon Palace Jamaica, a 5-star all-inclusive resort nestled in the breathtaking paradise of Ocho Rios, Jamaica. With its stunning oceanfront location, luxurious accommodations, and an array of world-class amenities, this is the ultimate destination for an unforgettable vacation. Check-in at Moon Palace Jamaica begins at 3:00 PM, allowing you to start your vacation in style. As you step into the grand lobby, you'll be greeted by the warm and friendly staff who are dedicated to providing exceptional service throughout your stay. From the moment you arrive, you'll be immersed in the resort's elegant and contemporary design, with its sleek lines, modern furnishings, and vibrant Caribbean accents. When it's time to check-out, you can take your time and enjoy the last moments of your stay until 12:00 PM. Whether you're savoring a final breakfast at one of the resort's exquisite restaurants, taking a refreshing dip in the sparkling pool, or simply soaking up the sun on the pristine beach, Moon Palace Jamaica ensures that your departure is as relaxed and seamless as your arrival. At Moon Palace Jamaica, families are warmly welcomed, and children between the ages of 4 to 17 can stay free of charge. This family-friendly policy allows you to create lasting memories with your loved ones without worrying about additional costs. With a range of activities and amenities designed specifically for children, including a dedicated kids' club and a thrilling water park, your little ones will be entertained and engaged throughout their stay. With its stunning location, luxurious accommodations, and family-friendly policies, Moon Palace Jamaica is the perfect destination for an unforgettable vacation. Experience the ultimate in luxury and all-inclusive bliss at this exquisite resort in Ocho Rios, Jamaica.

Unforgettable Entertainment at Moon Palace Jamaica - All Inclusive

Indulge in a world of excitement and relaxation at Moon Palace Jamaica - All Inclusive. This luxurious resort in Ocho Rios, Jamaica offers an array of entertainment facilities that will make your stay truly unforgettable. Start your evening off with a visit to the vibrant nightclub, where you can dance the night away to the latest hits and enjoy live performances by talented DJs and musicians. For a more laid-back experience, head to the bar and sip on delicious cocktails while enjoying the soothing sounds of live music. If you're in need of some pampering, the salon and spa at Moon Palace Jamaica will exceed your expectations. Treat yourself to a rejuvenating massage or indulge in a variety of beauty treatments. Unwind further in the sauna and steam room, where you can relax your muscles and detoxify your body. For those who enjoy staying active, the resort offers a well-equipped games room where you can challenge your friends to a game of billiards or table tennis. Take a leisurely stroll through the beautiful garden, or shop for unique souvenirs and gifts at the on-site gift shop. No matter what your idea of entertainment is, Moon Palace Jamaica - All Inclusive has something for everyone. Immerse yourself in the vibrant atmosphere and create memories that will last a lifetime.

Unleash Your Inner Athlete at Moon Palace Jamaica - All Inclusive

At Moon Palace Jamaica - All Inclusive, sports enthusiasts will find a haven of thrilling activities to keep them active and entertained throughout their stay. The resort boasts an impressive array of sports facilities that cater to every interest and fitness level. For those who prefer to stay indoors, the hotel offers a state-of-the-art indoor pool where guests can swim laps or simply relax in the tranquil surroundings. Additionally, the free fitness center is equipped with modern exercise machines and equipment, ensuring that guests can maintain their fitness routine even while on vacation. Outdoor enthusiasts will delight in the resort's tennis courts, where they can engage in friendly matches or receive professional coaching. The pristine beach, just steps away from the hotel, provides the perfect backdrop for beach volleyball and other exciting water sports. After an exhilarating game, guests can unwind at the poolside bar, sipping on refreshing cocktails while soaking up the tropical atmosphere. Whether you are a fitness fanatic or simply looking to stay active during your holiday, Moon Palace Jamaica - All Inclusive offers a wide range of sports facilities that are sure to satisfy your every sporting desire.

Convenience at Your Fingertips: Moon Palace Jamaica - All Inclusive's Facilities

Moon Palace Jamaica - All Inclusive offers an array of convenience facilities to ensure a seamless and enjoyable stay for all guests. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, right from the comfort of your room. The hotel also provides laundry service and dry cleaning, taking care of your clothing needs so you can focus on relaxation. Safety is a top priority at Moon Palace Jamaica - All Inclusive, and guests can make use of the safety deposit boxes to store their valuables securely. The concierge is always available to assist with any requests or information you may need, ensuring a hassle-free experience throughout your stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily keep in touch with loved ones or catch up on work. For those who smoke, there is a designated smoking area available. Additionally, the hotel offers luggage storage for your convenience, allowing you to explore the area without worrying about your belongings. If you need any last-minute essentials or snacks, the convenience store on-site has you covered. With daily housekeeping, you can expect a clean and well-maintained room throughout your stay at Moon Palace Jamaica - All Inclusive.

Convenient and Hassle-Free Transport Facilities at Moon Palace Jamaica - All Inclusive

At Moon Palace Jamaica - All Inclusive, we understand the importance of convenient and hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure a seamless travel experience from start to finish. For guests arriving by air, our airport transfer service provides a stress-free journey from the airport to the resort. Our friendly and professional drivers will be waiting to greet you upon arrival, ready to whisk you away to our tropical paradise. Exploring the beautiful surroundings of Ocho Rios is made easy with our tours and car hire services. Whether you're looking to discover hidden gems or embark on thrilling adventures, our knowledgeable guides and well-maintained vehicles will ensure you have an unforgettable experience. For those who prefer to drive themselves, we offer valet parking and a car park onsite. Rest assured that your vehicle will be securely parked while you enjoy your stay. Best of all, our car park is free of charge, providing added convenience and value. If you're in need of a quick and reliable transport option, our taxi service is at your disposal. Our dedicated team will assist you in arranging transportation to your desired destination, ensuring you reach your destination comfortably and on time. At Moon Palace Jamaica - All Inclusive, we strive to make your stay as seamless as possible, starting with our exceptional transport facilities. Whether you're arriving by air, exploring the area, or simply need a ride, we've got you covered.





Indulge in Culinary Delights at Moon Palace Jamaica - All Inclusive

At Moon Palace Jamaica - All Inclusive, guests can embark on a gastronomic journey like no other. With a range of dining facilities to choose from, every craving and taste bud will be satisfied. Start your day with a delightful breakfast buffet, offering a wide array of freshly prepared dishes to energize you for the day ahead. Whether you prefer a hearty American breakfast or a lighter continental option, the breakfast buffet has something for everyone. For a quick pick-me-up or a casual bite, head to the coffee shop where you can enjoy a cup of freshly brewed coffee and indulge in a selection of pastries and snacks. The cozy ambiance and friendly service make it the perfect spot to relax and recharge. When it comes to dining options, Moon Palace Jamaica - All Inclusive has you covered. With an on-site restaurant offering a diverse menu of international and local cuisines, you can savor flavors from around the world. From mouthwatering seafood dishes to authentic Jamaican specialties, every meal is a culinary adventure. To top it all off, the hotel also provides 24-hour room service, allowing you to enjoy delicious meals in the comfort and privacy of your own room. Whether you're craving a late-night snack or a full-course dinner, the extensive room service menu has something to satisfy every craving. With daily housekeeping ensuring cleanliness and comfort, you can focus on indulging in the delectable dining experiences offered at Moon Palace Jamaica - All Inclusive. So, whether you're a food enthusiast or simply looking to treat your taste buds, this hotel's dining facilities are sure to impress.

Luxurious and Spacious Rooms at Moon Palace Jamaica - All Inclusive

Experience ultimate comfort and relaxation at Moon Palace Jamaica - All Inclusive with its wide range of room offerings. From the Deluxe Ocean View room, offering breathtaking views of the sparkling Caribbean Sea, to the spacious Family Suite perfect for a memorable vacation with loved ones, there is a room type to suit every traveler's needs and preferences. Indulge in the Deluxe Room with Balcony, featuring a private balcony where you can unwind and soak in the tropical vibes. For a romantic getaway, the Honeymoon Room offers a cozy and intimate setting with a comfortable King Bed. If you're looking for a touch of luxury, the Governor Suite boasts a generous space with a plush King Bed and elegant furnishings. By booking your stay at Moon Palace Jamaica - All Inclusive through Agoda, you can enjoy the best prices and a hassle-free experience. With Agoda's extensive network and user-friendly platform, finding and booking your ideal room has never been easier. Take advantage of exclusive deals and discounts, ensuring that you get the most value out of your stay at this exquisite Jamaican resort.

Discover the Vibrant Charm of New Buckfield in Ocho Rios

Nestled in the heart of Ocho Rios, Jamaica, the vibrant neighborhood of New Buckfield offers a unique blend of local charm and convenient amenities. With its lively atmosphere and close proximity to the renowned Moon Palace Jamaica - All Inclusive, this neighborhood is the perfect base for exploring the best of Ocho Rios. One of the highlights of New Buckfield is its lively marketplace, where you can immerse yourself in the vibrant local culture. Here, you'll find a plethora of stalls selling everything from fresh fruits and vegetables to handmade crafts and souvenirs. Indulge in the flavors of Jamaica as you sample local delicacies like jerk chicken and fresh seafood, or browse the stalls for unique souvenirs to take home. For nature enthusiasts, New Buckfield is also home to several beautiful parks and gardens. Take a leisurely stroll through the lush greenery of Turtle River Park, where you'll encounter exotic plants, colorful flowers, and even a cascading waterfall. Alternatively, visit the enchanting Shaw Park Gardens, known for its stunning panoramic views of the Caribbean Sea. Whether you're seeking relaxation or adventure, New Buckfield offers a range of activities to suit every traveler's taste. With its vibrant atmosphere, diverse local culture, and convenient location near Moon Palace Jamaica - All Inclusive, New Buckfield is the perfect neighborhood to experience the best of Ocho Rios. Immerse yourself in the lively marketplace, explore the beautiful parks and gardens, and create unforgettable memories in this charming part of Jamaica.

Convenient Transportation Options from Nearby Airports to Moon Palace Jamaica - All Inclusive

Located in the beautiful coastal town of Ocho Rios, Jamaica, Moon Palace Jamaica - All Inclusive offers a luxurious and unforgettable vacation experience. Traveling to this stunning resort is made easy with convenient transportation options from the nearby airports. If you are flying into Sangster International Airport in Montego Bay, which is approximately 90 minutes away from Moon Palace Jamaica, you can choose from several transportation methods. One option is to book a private transfer or shuttle service, which will provide a comfortable and hassle-free journey directly to the resort. Another option is to rent a car and drive to Moon Palace Jamaica, allowing you to explore the scenic Jamaican countryside at your own pace. For travelers arriving at Norman Manley International Airport in Kingston, the journey to Moon Palace Jamaica takes around 2 hours. Similar to the options from Montego Bay, you can opt for a private transfer or rent a car to reach the resort. Alternatively, you can also take a domestic flight from Kingston to Ian Fleming International Airport, which is located just 15 minutes away from Moon Palace Jamaica. No matter which airport you choose to fly into, the transportation options available make it convenient and stress-free to reach Moon Palace Jamaica - All Inclusive. Prepare to embark on a memorable vacation as you soak up the sun, indulge in delicious cuisine, and enjoy the world-class amenities and services provided by this exceptional resort.

Discover the Vibrant Surroundings of Moon Palace Jamaica - All Inclusive

Nestled in the heart of Ocho Rios, Moon Palace Jamaica - All Inclusive offers a prime location surrounded by a vibrant array of landmarks and attractions. Just a short distance away, you'll find the iconic Bethel Tabernacle United Pentecostal Church, a historic place of worship that showcases stunning architecture and offers a glimpse into the rich religious heritage of Jamaica. For those seeking a lively nightlife experience, Amnesia is just a stone's throw away from the hotel. This popular nightclub is known for its energetic atmosphere, pulsating music, and vibrant dance floor, making it the perfect spot to let loose and dance the night away. Additionally, the nearby Police Station provides a sense of security and peace of mind for guests, ensuring a safe and comfortable stay at Moon Palace Jamaica. And for those craving a day of sun, sand, and relaxation, Mahogany Beach is within easy reach. This pristine stretch of golden sand offers crystal-clear waters, palm-fringed shores, and a variety of water sports activities, promising a memorable beach getaway for all visitors. With such a diverse range of landmarks and attractions in its vicinity, Moon Palace Jamaica - All Inclusive offers the perfect blend of cultural, leisure, and entertainment options for an unforgettable vacation.





A Culinary Adventure Awaits

At Moon Palace Jamaica - All Inclusive, guests can embark on a culinary adventure with a wide range of dining options right at their doorstep. Indulge in the fresh catch of the day at Snapper Grill, where the succulent seafood is expertly prepared and served with a side of breathtaking ocean views. For a taste of local flavors, head to Little Pub and savor authentic Jamaican dishes bursting with vibrant spices and tropical ingredients. Craving Chinese cuisine? Hong Kong International Restaurant offers a delectable menu of traditional favorites, while Almond Tree Restaurant specializes in mouthwatering Caribbean fusion dishes. Whether you're in the mood for a casual meal or a fine dining experience, Tradewinds Bar & Restaurant has you covered with its diverse menu and inviting ambiance. And for those looking to grab a quick bite, Captain's Bakery & Grill is the go-to spot for delicious pastries and savory Jamaican patties. With options like Roots Rock Reggae, Calabash Ital Rastarant, BiBiBips, and Centre Spot also nearby, guests at Moon Palace Jamaica - All Inclusive are truly spoiled for choice when it comes to dining.

Shop 'til You Drop in Ocho Rios

If you're a shopaholic, you'll be in paradise at Moon Palace Jamaica - All Inclusive. Just steps away from the hotel, you'll find an array of shopping landmarks to explore. No Problem Gift Shop is the perfect place to pick up souvenirs and unique Jamaican crafts. For all your communication needs, Digicell offers a wide range of mobile phones and accessories. Taj Mahal Shopping Center is a bustling hub of activity, with a variety of shops and boutiques to satisfy your retail cravings. KDK LoFt Jamaica is a must-visit for fashion enthusiasts, with its trendy clothing and accessories. Scent of Incense and Things is a hidden gem, offering a wide selection of aromatic incense and spiritual items. If you need to freshen up your wardrobe, Carib Laundromat is just around the corner. For a taste of local flavors, head to the Market in Ocho Rios, where you can find fresh produce and traditional Jamaican delicacies. Art lovers will appreciate Harmony Hall Art Gallery, which showcases the works of local artists. And if you require any medical imaging services, Island Radiology is conveniently located nearby. With such a diverse range of shopping landmarks, your retail therapy needs will be well taken care of during your stay at Moon Palace Jamaica - All Inclusive.

Luxury All-Inclusive Experience at Moon Palace Jamaica

Indulge in the ultimate luxury at Moon Palace Jamaica - All Inclusive, where every detail has been meticulously designed to offer an unforgettable vacation experience. With an average room price of $615, this exclusive resort offers exceptional value for money, considering the unparalleled amenities and services provided. Compared to the average price of a hotel room in Ocho Rios, which is $169, Moon Palace Jamaica - All Inclusive stands out as a premier destination for those seeking a lavish and all-inclusive getaway. From the moment you step foot into the resort, you'll be greeted with warm Jamaican hospitality and a stunning beachfront location that sets the stage for an idyllic tropical escape. With the higher price tag, you can expect nothing less than the best at Moon Palace Jamaica - All Inclusive. Indulge in gourmet dining experiences at any of the resort's seven restaurants, featuring a wide range of international cuisines. Unwind and rejuvenate at the world-class spa, where expert therapists will pamper you with an array of luxurious treatments. Take a dip in one of the multiple swimming pools or try your hand at various water sports available on-site. With endless activities and entertainment options, there is never a dull moment at this exquisite resort. If you're looking for a truly opulent vacation experience in Ocho Rios, Moon Palace Jamaica - All Inclusive is the perfect choice. With its exceptional amenities, breathtaking surroundings, and attentive service, it offers an unparalleled value that surpasses the average hotel room price in the city. Book your stay now and immerse yourself in the lap of luxury.

Outstanding Spa Treatment and Beautiful Resort

Guests at Moon Palace Jamaica - All Inclusive have raved about the outstanding spa treatment and overall experience. The resort offers a range of spa services that are well worth the visit, leaving guests feeling relaxed and rejuvenated. Additionally, the resort itself is described as beautiful, with various opportunities and places to relax throughout the property. The cleanliness of the resort is also highly praised, making it an ideal destination for those seeking a high-quality vacation experience. Furthermore, many guests have expressed their satisfaction with the value for money provided by Moon Palace Jamaica - All Inclusive. Despite being an all-inclusive resort, guests feel that everything about the property is of high quality, exceeding their expectations for what they paid. This makes it a great choice for travelers looking for a top-notch experience without breaking the bank. It's worth noting that booking through travel sites can offer even more value, making the overall experience at Moon Palace Jamaica - All Inclusive even more worthwhile. With such positive reviews, it's no wonder that guests are eager to return to this exceptional resort and recommend it to others.

Unforgettable Luxury and Exceptional Service at Moon Palace Jamaica - All Inclusive

Indulge in a truly unforgettable vacation at Moon Palace Jamaica - All Inclusive, where luxury and exceptional service combine to create a truly remarkable experience. With an overall rating of 7.7, this stunning resort consistently exceeds guests' expectations, offering a plethora of outstanding facilities and top-notch cleanliness. One of the standout features of Moon Palace Jamaica is its exceptional staff performance, which has earned a remarkable rating of 8.5. From the moment you arrive, you will be greeted with warm smiles and genuine hospitality. The dedicated staff members go above and beyond to ensure that every guest feels welcomed and pampered throughout their stay. Whether you need assistance with dinner reservations, recommendations for local attractions, or simply a friendly chat, the attentive team is always ready to assist, making you feel like a VIP. In addition to the impeccable service, Moon Palace Jamaica boasts impressive facilities that have garnered a rating of 8.3. With a wide range of amenities and activities to choose from, there is never a dull moment at this all-inclusive paradise. From the expansive pool complex with swim-up bars and water slides to the world-class spa offering rejuvenating treatments, there is something for everyone to enjoy. The resort's prime location, with a rating of 8.8, ensures easy access to the stunning beaches, lush tropical gardens, and nearby attractions, allowing guests to make the most of their Jamaican getaway. When it comes to cleanliness, Moon Palace Jamaica is second to none, earning a remarkable rating of 8.8. The resort's commitment to maintaining a pristine environment is evident in every corner, ensuring that guests can relax and unwind in a hygienic and comfortable setting. From the immaculate rooms to the sparkling communal areas, no detail is overlooked, creating an ambiance of pure relaxation and tranquility. With its exceptional staff performance, outstanding facilities, impeccable cleanliness, and prime location, Moon Palace Jamaica - All Inclusive promises an unforgettable luxury experience that will exceed all expectations. Book your stay today and embark on a journey of indulgence and relaxation in the heart of Ocho Rios, Jamaica.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • German
  • Italian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Doctor/nurse on call
  • First aid kit
  • Hotel room service app
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Wake-up service

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Boulangerie (Coffee shop)
  • No additional information available
Lobby Bar
  • No additional information available
Loud Bar
  • No additional information available
Piano Bar
  • No additional information available
Snack Bar and Grill
  • No additional information available
Sun Deck (Pizza and Snacks)
  • Cuisine: Pizza
Sun Deck Grill
  • Cuisine: Grill/BBQ
Buccaneers Reef
  • Cuisine: International
La Gondola
  • Cuisine: Italian
Pier 8
  • Cuisine: Seafood
Momo
  • Cuisine: Asian
Gourmet Corner
  • Cuisine: Italian

Location

Main St, New Buckfield, Ocho Rios, Jamaica

Excellent8.7

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until14:59
  • Check-out from00:00
  • Check-out until12:00
Getting around
  • Airport transfer fee0 USD

Reviews of Moon Palace Jamaica - All Inclusive from real guests

Provided by verified guests of

Agoda logo
8.0
Cleanliness8.8
Location8.7
Service8.5
Facilities8.3
Value for money7.5
High score for Ocho Rios
Rating
9+ Exceptional (12)
8-9 Excellent (5)
7-8 Very Good (1)
6-7 Good (3)
<6 Below Expectation (3)
Guest Type
Room Type
Language
Showing 24 verified guest comments
12345
10.0
Exceptional
Kameaka from Jamaica
Family with young children
Deluxe Resort View with Balcony - Kids and Teens Free
Stayed 1 night in April 2022

Exceptional”

The Moon Palace Jamaica property was absolutely beautiful. It had all the amenities needed to make a stay away from home comfortable. There were lots of activities and fun things to do at the resort. I found the check-in process to be quite lengthy and with young kids, a long wait quickly turns into a big headache. In the end, the comfort of the property made up for the discomfort of the log wait at check-in. There was a play area for children and supervised game arcade for children older than 3 and a club for teenagers to chill. Nevertheless, I would definitely revisit this resort but I would probably leave the kids next time.

Reviewed May 02, 2022
8.4
Excellent
Archana from United States
Family with young children
Deluxe Resort View with Balcony - Kids and Teens Free
Stayed 6 nights in December 2023

Great experience!”

Had a wonderful time at moon palace Jamaica!! Very clean, friendly staff, good food and great facilities. The swimming pools are also very good, will definitely go back and recommend to others as well👍👍

Reviewed December 24, 2023
6.8
Good
Travis from Jamaica
Family with young children
Superior Deluxe Ocean View with Balcony - Kids and Teens Free
Stayed 3 nights in September 2022

Good potential, poor execution ”

Tl;dr: 3/5 stars; it's a great location as you're close to everything if you want to venture off the resort or have convenient transportation. The dolphins are great for young children. Besides this though, save your money and book a resort with better customer service and better facilities if location and dolphins aren't important to you. Detailed review below. 3/5 stars overall. 5/5 for the location being smack dab in the middle of Ocho Ríos right off the new highway. Close to bars and restaurants and clubs. 2/5 for the facilities as the elevators were constantly broken during our 4 day stay, pools opened late and closed early. 3/5 for staff's attitude toward guests. They are the least accommodating all inclusive we've ever stayed with. They won't bend the rules, not even a little. E.g. After I requested a late checkout, the best they could offer was 30 minutes beyond the 12:00 PM checkout time (12:30 PM). In addition, the staff either doesn't know how to use their systems or are using clunky software. Everything takes 15-20 minutes and sometimes more. Even the smallest items, like reactivating a room key. And that's not accounting for the time in que with other guests. To top it off, none of the staff members say hello unless you say hello. They'll walk by like you don't exist. If you have a question or need directions, good luck. Now the reason we booked was because of the dolphins and that team was awesome and didn't disappoint. However, we were promised a credit that should take care of the dolphin activity and at the last minute we were told that due to my daughters height, it wouldn't be eligible for the credit. Like, wtf? Left a terrible impression as it felt like a bait and switch. So in review, it's a great location as you're close to everything if you want to venture off the resort or have convenient transportation. The dolphins are great for young children. Besides this though, save your money and book a resort with better customer servi

Reviewed October 03, 2022
10.0
Exceptional
Carol from United States
Couple
Deluxe Ocean View
Stayed 4 nights in May 2024

Exceptional”

Excellent food and location

Reviewed May 07, 2024
8.8
Excellent
Kristian from United States
Family with young children
Deluxe Resort View with Balcony - Kids and Teens Free
Stayed 5 nights in January 2024

Great Family Vacation”

Great resort for family. They have a lot to do for the kids to keep them occupied. The food is about a 4 out of 5 compared to other resorts we’ve been to in Jamaica. All in all I would recommend this place.

Reviewed February 09, 2024
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