Moon Palace Jamaica - All Inclusive

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Main St, New Buckfield, Ocho Rios, Jamaica, -

Highlights

Ideal location

Excellent food and location
Great for children

They have a lot to do for the kids to keep them occupied.
Highly-rated bar

Great beach access

Excellent room comfort & quality

Facilities

Private beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the New Buckfield part of Ocho Rios, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ian Fleming International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

This property is in high demand!

3 travelers have booked today.

Cleanliness 9.0
Location 8.7
Service 8.6
Facilities 8.5

Based on 1,194 verified reviews

Cleanliness

9.0

Location

8.7

Service

8.6

Facilities

8.5

Value for money

7.7

  • "It was very user-friendly and made the stay more convenient."
  • "The hotel was clean and had one of the best kids clubs!"
  • "Staff were always courteous and helpful"
  • "I love the paino bar the painist was excellent."
  • "Excellent Property/Staff and FOOD"
See map

8.7Excellent

Location rating score

Excellent location - 170 meters to the beach
Parking
FREE
Closest landmarks
Strawberry Night Club
110 m
Bethel Tabernacle United Pentecostal Church
140 m
Turtle Beach
170 m
Roofe Club
210 m
Little Pub
280 m

Good to know

Value for money7.7
Location rating8.7

Select your room

1/18

Superior Two Bedroom Presidential Suite Ocean View - Kids and Teens Free

138 m²/1485 ft²
Max 6 adults
2 double beds and 1 king bed
Fits groups
  • Ocean view

  • 2 bathrooms

1/14

Deluxe Resort View

28 m²/301 ft²
Max 3 adults
1 king bed or 2 double beds
  • Sea view

1/12

Superior Deluxe Ocean View with Balcony - Kids and Teens Free

30 m²/323 ft²
Max 4 adults
2 double beds
  • Ocean view

1/13

Superior Four Bedroom Villa

Max 12 adults
2 double beds / 1 king bed / 1 queen bed / 2 double beds
Fits groups
  • 4 bedrooms

  • 3 bathrooms

1/11

Deluxe Ocean View

28 m²/301 ft²
Max 2 adults
1 king bed or 2 double beds
  • Ocean view

1/11

Deluxe Resort View with Balcony - Kids and Teens Free

30 m²/323 ft²
Max 4 adults
2 double beds or 1 king bed
  • Garden view

1/12

Superior Three Bedroom Villa

Max 8 adults
2 king beds / 2 king beds / 1 queen bed
Fits groups
  • 3 bedrooms

  • 3 bathrooms

1/13

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Max 7 adults
  • Ocean view

1/13

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Max 7 adults
  • Ocean view

1/13

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Max 7 adults
  • Ocean view

Frequently asked questions

Indulge in your favorite refreshments at Moon Palace Jamaica - All Inclusive with the property's accessible bar. Guests can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and maximize your nighttime fun at nightclub.

Moon Palace Jamaica - All Inclusive features free fitness center that is conveniently situated at the tip of your finger, allowing you to get your daily training session in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Moon Palace Jamaica - All Inclusive has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At Moon Palace Jamaica - All Inclusive, guest visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

Moon Palace Jamaica - All Inclusive's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Moon Palace Jamaica - All Inclusive can speak in 4 languages and supports widely used languages such as English and Spanish for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Past couple travelers that have stayed at this property have given Moon Palace Jamaica - All Inclusive an average rating of 8.1. You can look up on more specific customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Moon Palace Jamaica - All Inclusive an average rating of 8.0. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Moon Palace Jamaica - All Inclusive an average rating of 7.7. You can find more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

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More about Moon Palace Jamaica - All Inclusive

More about Moon Palace Jamaica - All Inclusive

Experience Luxury and All-Inclusive Bliss at Moon Palace Jamaica

Welcome to Moon Palace Jamaica, a 5-star all-inclusive resort nestled in the breathtaking paradise of Ocho Rios, Jamaica. With its stunning oceanfront location, luxurious accommodations, and an array of world-class amenities, this is the ultimate destination for an unforgettable vacation. Check-in at Moon Palace Jamaica begins at 3:00 PM, allowing you to start your vacation in style. As you step into the grand lobby, you'll be greeted by the warm and friendly staff who are dedicated to providing exceptional service throughout your stay. From the moment you arrive, you'll be immersed in the resort's elegant and contemporary design, with its sleek lines, modern furnishings, and vibrant Caribbean accents. When it's time to check-out, you can take your time and enjoy the last moments of your stay until 12:00 PM. Whether you're savoring a final breakfast at one of the resort's exquisite restaurants, taking a refreshing dip in the sparkling pool, or simply soaking up the sun on the pristine beach, Moon Palace Jamaica ensures that your departure is as relaxed and seamless as your arrival. At Moon Palace Jamaica, families are warmly welcomed, and children between the ages of 4 to 17 can stay free of charge. This family-friendly policy allows you to create lasting memories with your loved ones without worrying about additional costs. With a range of activities and amenities designed specifically for children, including a dedicated kids' club and a thrilling water park, your little ones will be entertained and engaged throughout their stay. With its stunning location, luxurious accommodations, and family-friendly policies, Moon Palace Jamaica is the perfect destination for an unforgettable vacation. Experience the ultimate in luxury and all-inclusive bliss at this exquisite resort in Ocho Rios, Jamaica.

Unforgettable Entertainment at Moon Palace Jamaica - All Inclusive

Indulge in a world of excitement and relaxation at Moon Palace Jamaica - All Inclusive. This luxurious resort in Ocho Rios, Jamaica offers an array of entertainment facilities that will make your stay truly unforgettable. Start your evening off with a visit to the vibrant nightclub, where you can dance the night away to the latest hits and enjoy live performances by talented DJs and musicians. For a more laid-back experience, head to the bar and sip on delicious cocktails while enjoying the soothing sounds of live music. If you're in need of some pampering, the salon and spa at Moon Palace Jamaica will exceed your expectations. Treat yourself to a rejuvenating massage or indulge in a variety of beauty treatments. Unwind further in the sauna and steam room, where you can relax your muscles and detoxify your body. For those who enjoy staying active, the resort offers a well-equipped games room where you can challenge your friends to a game of billiards or table tennis. Take a leisurely stroll through the beautiful garden, or shop for unique souvenirs and gifts at the on-site gift shop. No matter what your idea of entertainment is, Moon Palace Jamaica - All Inclusive has something for everyone. Immerse yourself in the vibrant atmosphere and create memories that will last a lifetime.

Unleash Your Inner Athlete at Moon Palace Jamaica - All Inclusive

At Moon Palace Jamaica - All Inclusive, sports enthusiasts will find a haven of thrilling activities to keep them active and entertained throughout their stay. The resort boasts an impressive array of sports facilities that cater to every interest and fitness level. For those who prefer to stay indoors, the hotel offers a state-of-the-art indoor pool where guests can swim laps or simply relax in the tranquil surroundings. Additionally, the free fitness center is equipped with modern exercise machines and equipment, ensuring that guests can maintain their fitness routine even while on vacation. Outdoor enthusiasts will delight in the resort's tennis courts, where they can engage in friendly matches or receive professional coaching. The pristine beach, just steps away from the hotel, provides the perfect backdrop for beach volleyball and other exciting water sports. After an exhilarating game, guests can unwind at the poolside bar, sipping on refreshing cocktails while soaking up the tropical atmosphere. Whether you are a fitness fanatic or simply looking to stay active during your holiday, Moon Palace Jamaica - All Inclusive offers a wide range of sports facilities that are sure to satisfy your every sporting desire.

Exceptional Convenience Facilities at Moon Palace Jamaica - All Inclusive

Experience unparalleled comfort and convenience at Moon Palace Jamaica - All Inclusive, where every detail is designed to enhance your stay. Guests can enjoy the ease of 24-hour room service and daily housekeeping, ensuring a fresh and welcoming environment at all times. For added security and peace of mind, safety deposit boxes are available, allowing you to store your valuables securely during your vacation. Stay connected effortlessly with complimentary Wi-Fi available in all rooms and public areas, making it easy to share your memorable moments or plan your next adventure. For your convenience, the hotel also offers a range of practical amenities including a convenience store on-site, dry cleaning services, luggage storage, and a designated smoking area. Whether you're looking to relax in your comfortable room, grab a quick snack, or take care of essential errands, Moon Palace Jamaica provides all the facilities you need to enjoy a seamless and enjoyable stay in beautiful Ocho Rios.

Convenient and Accessible Transport Facilities at Moon Palace Jamaica - All Inclusive

At Moon Palace Jamaica - All Inclusive, guests enjoy a range of transport facilities designed to enhance their stay and make exploring the stunning surroundings effortless. The hotel offers complimentary on-site car parking, allowing guests to leave their vehicles securely and conveniently without any additional charge. For those seeking personalized transportation options, car hire services are available, providing the flexibility to explore Ocho Rios and its beautiful attractions at your own pace. Additionally, the hotel organizes various tours, giving guests the opportunity to discover the vibrant culture and natural beauty of Jamaica with ease and comfort. Valet parking services further add to the convenience, ensuring a seamless experience from arrival to departure, making your stay both relaxing and hassle-free.

Luxurious Room Facilities at Moon Palace Jamaica - All Inclusive

Experience unparalleled comfort and elegance in the well-appointed rooms at Moon Palace Jamaica - All Inclusive. Each room is thoughtfully designed to create a serene retreat, featuring air conditioning to ensure a pleasant atmosphere regardless of the tropical heat outside. Guests can unwind in plush bathrobes after a refreshing shower, with high-quality toiletries provided for your convenience. The spacious living areas are complemented by blackout curtains, allowing you to enjoy a restful night's sleep or a leisurely afternoon nap, all while surrounded by luxurious linens and fluffy towels. Entertainment and relaxation are at your fingertips with a flat-screen television equipped with satellite/cable TV, perfect for catching up on your favorite shows or enjoying a movie night in. A well-stocked mini bar and a refrigerator ensure that refreshments are always close at hand, while a coffee/tea maker allows you to brew your favorite morning beverage right in the comfort of your room. Step out onto your private balcony or terrace to soak in the stunning views and tropical ambiance, making your stay at Moon Palace Jamaica truly unforgettable.

Indulge in Culinary Delights at Moon Palace Jamaica - All Inclusive

At Moon Palace Jamaica - All Inclusive, guests can embark on a gastronomic journey like no other. With a range of dining facilities to choose from, every craving and taste bud will be satisfied. Start your day with a delightful breakfast buffet, offering a wide array of freshly prepared dishes to energize you for the day ahead. Whether you prefer a hearty American breakfast or a lighter continental option, the breakfast buffet has something for everyone. For a quick pick-me-up or a casual bite, head to the coffee shop where you can enjoy a cup of freshly brewed coffee and indulge in a selection of pastries and snacks. The cozy ambiance and friendly service make it the perfect spot to relax and recharge. When it comes to dining options, Moon Palace Jamaica - All Inclusive has you covered. With an on-site restaurant offering a diverse menu of international and local cuisines, you can savor flavors from around the world. From mouthwatering seafood dishes to authentic Jamaican specialties, every meal is a culinary adventure. To top it all off, the hotel also provides 24-hour room service, allowing you to enjoy delicious meals in the comfort and privacy of your own room. Whether you're craving a late-night snack or a full-course dinner, the extensive room service menu has something to satisfy every craving. With daily housekeeping ensuring cleanliness and comfort, you can focus on indulging in the delectable dining experiences offered at Moon Palace Jamaica - All Inclusive. So, whether you're a food enthusiast or simply looking to treat your taste buds, this hotel's dining facilities are sure to impress.

Explore Luxurious Room Options at Moon Palace Jamaica - All Inclusive

Discover the perfect stay at Moon Palace Jamaica - All Inclusive with a variety of elegant room options designed to suit every guest's needs. Choose from the spacious Superior Honeymoon Suite Ocean View featuring a comfortable King Size Bed, or opt for the Deluxe Ocean View rooms, available with either a King Bed or two Double Beds, offering a perfect blend of comfort and style. For families or groups, the Resort View Room and Superior Deluxe Ocean View with Balcony provide ample space with two Double Beds, and some include balconies for added relaxation. For those seeking even more luxurious accommodations, the Superior Junior Suite Ocean View offers a generous 46 square meters of space with options for two Double Beds or a King Bed, while the Superior Family Partial Ocean View room provides 60 square meters for a more expansive stay. Larger groups can enjoy the Superior Two Bedroom Presidential Suite Ocean View, spanning 138 square meters, or the elegant Superior Governor Suite Ocean View with a King Bed, covering 97 square meters. Booking these rooms on Agoda ensures you receive the best prices and a hassle-free reservation process, making your journey to paradise smooth and effortless.

Discover the Vibrant Charm of New Buckfield in Ocho Rios

Nestled in the heart of Ocho Rios, Jamaica, the vibrant neighborhood of New Buckfield offers a unique blend of local charm and convenient amenities. With its lively atmosphere and close proximity to the renowned Moon Palace Jamaica - All Inclusive, this neighborhood is the perfect base for exploring the best of Ocho Rios. One of the highlights of New Buckfield is its lively marketplace, where you can immerse yourself in the vibrant local culture. Here, you'll find a plethora of stalls selling everything from fresh fruits and vegetables to handmade crafts and souvenirs. Indulge in the flavors of Jamaica as you sample local delicacies like jerk chicken and fresh seafood, or browse the stalls for unique souvenirs to take home. For nature enthusiasts, New Buckfield is also home to several beautiful parks and gardens. Take a leisurely stroll through the lush greenery of Turtle River Park, where you'll encounter exotic plants, colorful flowers, and even a cascading waterfall. Alternatively, visit the enchanting Shaw Park Gardens, known for its stunning panoramic views of the Caribbean Sea. Whether you're seeking relaxation or adventure, New Buckfield offers a range of activities to suit every traveler's taste. With its vibrant atmosphere, diverse local culture, and convenient location near Moon Palace Jamaica - All Inclusive, New Buckfield is the perfect neighborhood to experience the best of Ocho Rios. Immerse yourself in the lively marketplace, explore the beautiful parks and gardens, and create unforgettable memories in this charming part of Jamaica.

Convenient Transportation Options from Nearby Airports to Moon Palace Jamaica - All Inclusive

Located in the beautiful coastal town of Ocho Rios, Jamaica, Moon Palace Jamaica - All Inclusive offers a luxurious and unforgettable vacation experience. Traveling to this stunning resort is made easy with convenient transportation options from the nearby airports. If you are flying into Sangster International Airport in Montego Bay, which is approximately 90 minutes away from Moon Palace Jamaica, you can choose from several transportation methods. One option is to book a private transfer or shuttle service, which will provide a comfortable and hassle-free journey directly to the resort. Another option is to rent a car and drive to Moon Palace Jamaica, allowing you to explore the scenic Jamaican countryside at your own pace. For travelers arriving at Norman Manley International Airport in Kingston, the journey to Moon Palace Jamaica takes around 2 hours. Similar to the options from Montego Bay, you can opt for a private transfer or rent a car to reach the resort. Alternatively, you can also take a domestic flight from Kingston to Ian Fleming International Airport, which is located just 15 minutes away from Moon Palace Jamaica. No matter which airport you choose to fly into, the transportation options available make it convenient and stress-free to reach Moon Palace Jamaica - All Inclusive. Prepare to embark on a memorable vacation as you soak up the sun, indulge in delicious cuisine, and enjoy the world-class amenities and services provided by this exceptional resort.

Discover the Vibrant Surroundings of Moon Palace Jamaica - All Inclusive

Nestled in the heart of Ocho Rios, Moon Palace Jamaica - All Inclusive offers a prime location surrounded by a vibrant array of landmarks and attractions. Just a short distance away, you'll find the iconic Bethel Tabernacle United Pentecostal Church, a historic place of worship that showcases stunning architecture and offers a glimpse into the rich religious heritage of Jamaica. For those seeking a lively nightlife experience, Amnesia is just a stone's throw away from the hotel. This popular nightclub is known for its energetic atmosphere, pulsating music, and vibrant dance floor, making it the perfect spot to let loose and dance the night away. Additionally, the nearby Police Station provides a sense of security and peace of mind for guests, ensuring a safe and comfortable stay at Moon Palace Jamaica. And for those craving a day of sun, sand, and relaxation, Mahogany Beach is within easy reach. This pristine stretch of golden sand offers crystal-clear waters, palm-fringed shores, and a variety of water sports activities, promising a memorable beach getaway for all visitors. With such a diverse range of landmarks and attractions in its vicinity, Moon Palace Jamaica - All Inclusive offers the perfect blend of cultural, leisure, and entertainment options for an unforgettable vacation.

A Culinary Adventure Awaits

At Moon Palace Jamaica - All Inclusive, guests can embark on a culinary adventure with a wide range of dining options right at their doorstep. Indulge in the fresh catch of the day at Snapper Grill, where the succulent seafood is expertly prepared and served with a side of breathtaking ocean views. For a taste of local flavors, head to Little Pub and savor authentic Jamaican dishes bursting with vibrant spices and tropical ingredients. Craving Chinese cuisine? Hong Kong International Restaurant offers a delectable menu of traditional favorites, while Almond Tree Restaurant specializes in mouthwatering Caribbean fusion dishes. Whether you're in the mood for a casual meal or a fine dining experience, Tradewinds Bar & Restaurant has you covered with its diverse menu and inviting ambiance. And for those looking to grab a quick bite, Captain's Bakery & Grill is the go-to spot for delicious pastries and savory Jamaican patties. With options like Roots Rock Reggae, Calabash Ital Rastarant, BiBiBips, and Centre Spot also nearby, guests at Moon Palace Jamaica - All Inclusive are truly spoiled for choice when it comes to dining.

Shop 'til You Drop in Ocho Rios

If you're a shopaholic, you'll be in paradise at Moon Palace Jamaica - All Inclusive. Just steps away from the hotel, you'll find an array of shopping landmarks to explore. No Problem Gift Shop is the perfect place to pick up souvenirs and unique Jamaican crafts. For all your communication needs, Digicell offers a wide range of mobile phones and accessories. Taj Mahal Shopping Center is a bustling hub of activity, with a variety of shops and boutiques to satisfy your retail cravings. KDK LoFt Jamaica is a must-visit for fashion enthusiasts, with its trendy clothing and accessories. Scent of Incense and Things is a hidden gem, offering a wide selection of aromatic incense and spiritual items. If you need to freshen up your wardrobe, Carib Laundromat is just around the corner. For a taste of local flavors, head to the Market in Ocho Rios, where you can find fresh produce and traditional Jamaican delicacies. Art lovers will appreciate Harmony Hall Art Gallery, which showcases the works of local artists. And if you require any medical imaging services, Island Radiology is conveniently located nearby. With such a diverse range of shopping landmarks, your retail therapy needs will be well taken care of during your stay at Moon Palace Jamaica - All Inclusive.

Luxury All-Inclusive Experience at Moon Palace Jamaica

Indulge in the ultimate luxury at Moon Palace Jamaica - All Inclusive, where every detail has been meticulously designed to offer an unforgettable vacation experience. With an average room price of $615, this exclusive resort offers exceptional value for money, considering the unparalleled amenities and services provided. Compared to the average price of a hotel room in Ocho Rios, which is $169, Moon Palace Jamaica - All Inclusive stands out as a premier destination for those seeking a lavish and all-inclusive getaway. From the moment you step foot into the resort, you'll be greeted with warm Jamaican hospitality and a stunning beachfront location that sets the stage for an idyllic tropical escape. With the higher price tag, you can expect nothing less than the best at Moon Palace Jamaica - All Inclusive. Indulge in gourmet dining experiences at any of the resort's seven restaurants, featuring a wide range of international cuisines. Unwind and rejuvenate at the world-class spa, where expert therapists will pamper you with an array of luxurious treatments. Take a dip in one of the multiple swimming pools or try your hand at various water sports available on-site. With endless activities and entertainment options, there is never a dull moment at this exquisite resort. If you're looking for a truly opulent vacation experience in Ocho Rios, Moon Palace Jamaica - All Inclusive is the perfect choice. With its exceptional amenities, breathtaking surroundings, and attentive service, it offers an unparalleled value that surpasses the average hotel room price in the city. Book your stay now and immerse yourself in the lap of luxury.

Outstanding Spa Treatment and Beautiful Resort

Guests at Moon Palace Jamaica - All Inclusive have raved about the outstanding spa treatment and overall experience. The resort offers a range of spa services that are well worth the visit, leaving guests feeling relaxed and rejuvenated. Additionally, the resort itself is described as beautiful, with various opportunities and places to relax throughout the property. The cleanliness of the resort is also highly praised, making it an ideal destination for those seeking a high-quality vacation experience. Furthermore, many guests have expressed their satisfaction with the value for money provided by Moon Palace Jamaica - All Inclusive. Despite being an all-inclusive resort, guests feel that everything about the property is of high quality, exceeding their expectations for what they paid. This makes it a great choice for travelers looking for a top-notch experience without breaking the bank. It's worth noting that booking through travel sites can offer even more value, making the overall experience at Moon Palace Jamaica - All Inclusive even more worthwhile. With such positive reviews, it's no wonder that guests are eager to return to this exceptional resort and recommend it to others.

Unforgettable Luxury and Exceptional Service at Moon Palace Jamaica - All Inclusive

Indulge in a truly unforgettable vacation at Moon Palace Jamaica - All Inclusive, where luxury and exceptional service combine to create a truly remarkable experience. With an overall rating of 7.7, this stunning resort consistently exceeds guests' expectations, offering a plethora of outstanding facilities and top-notch cleanliness. One of the standout features of Moon Palace Jamaica is its exceptional staff performance, which has earned a remarkable rating of 8.5. From the moment you arrive, you will be greeted with warm smiles and genuine hospitality. The dedicated staff members go above and beyond to ensure that every guest feels welcomed and pampered throughout their stay. Whether you need assistance with dinner reservations, recommendations for local attractions, or simply a friendly chat, the attentive team is always ready to assist, making you feel like a VIP. In addition to the impeccable service, Moon Palace Jamaica boasts impressive facilities that have garnered a rating of 8.3. With a wide range of amenities and activities to choose from, there is never a dull moment at this all-inclusive paradise. From the expansive pool complex with swim-up bars and water slides to the world-class spa offering rejuvenating treatments, there is something for everyone to enjoy. The resort's prime location, with a rating of 8.8, ensures easy access to the stunning beaches, lush tropical gardens, and nearby attractions, allowing guests to make the most of their Jamaican getaway. When it comes to cleanliness, Moon Palace Jamaica is second to none, earning a remarkable rating of 8.8. The resort's commitment to maintaining a pristine environment is evident in every corner, ensuring that guests can relax and unwind in a hygienic and comfortable setting. From the immaculate rooms to the sparkling communal areas, no detail is overlooked, creating an ambiance of pure relaxation and tranquility. With its exceptional staff performance, outstanding facilities, impeccable cleanliness, and prime location, Moon Palace Jamaica - All Inclusive promises an unforgettable luxury experience that will exceed all expectations. Book your stay today and embark on a journey of indulgence and relaxation in the heart of Ocho Rios, Jamaica.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • German
  • Italian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
  • Water sports (non-motorized)
Cleanliness and safety
  • Doctor/nurse on call
  • First aid kit
  • Hotel room service app
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Private entrance
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Boulangerie (Coffee shop)
  • No additional information available
Lobby Bar
  • No additional information available
Loud Bar
  • No additional information available
Piano Bar
  • No additional information available
Snack Bar and Grill
  • No additional information available
Sun Deck (Pizza and Snacks)
  • Cuisine: Pizza
Sun Deck Grill
  • Cuisine: Grill/BBQ
Buccaneers Reef
  • Cuisine: International
La Gondola
  • Cuisine: Italian
Pier 8
  • Cuisine: Seafood
Momo
  • Cuisine: Asian, Chinese, Japanese
Gourmet Corner
  • Cuisine: Italian, Pizza, Sushi

Location

Main St, New Buckfield, Ocho Rios, Jamaica, -

Excellent8.7

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 4-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from00:00
  • Check-in until14:59

Reviews of Moon Palace Jamaica - All Inclusive from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.8
  • 10
  • 9.6
  • 10
  • 8.8
  • 7.6
  • 10
  • 2.0

Most recent

From 101 reviews

  • Cleanliness score 9 out of 10
    Cleanliness9.0
  • Location score 8.7 out of 10
    Location8.7
  • Service score 8.6 out of 10
    Service8.6
  • Facilities score 8.5 out of 10
    Facilities8.5
  • Value for money score 7.7 out of 10
    Value for money7.7

Review summary

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Guests have praised the friendly and accommodating staff in this hotel. The rooms have stunning views and are clean and comfortable. The central location is a plus with guests mentioning it being near restaurants, bars, and clubs. The food options have also been reported to be good with tasty dishes offered.

Some guests have expressed dissatisfaction with the poor facilities, including broken elevators, and poor customer service with staff not being accommodating.

Guest Type
Room Type
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Service

Mentioned in 7 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Cleanliness

Mentioned in 6 reviews
sentiment-positive-indicator
83% Positive
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16% Unfavourable

Check in

Mentioned in 4 reviews
sentiment-positive-indicator
25% Positive
sentiment-negative-indicator
75% Unfavourable

Value for money

Mentioned in 4 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable

Restaurant options

Mentioned in 3 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Property facilities

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive

Location

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive

Kids facilities

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive

Family

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive
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  1. 8.8
    Excellent
    Charlie from United Kingdom
    Family with young children
    Superior Deluxe Ocean View with Balcony - Kids and Teens Free
    Stayed 10 nights in April 2026

    “Lovely Hotel with superb beach”

    The hotel was clean and had one of the best kids clubs! We were really impressed with the beach and how easy it was to book restaurants through the hotel app. The staff are energetic and very kind. It’s a great hotel and hopefully we will be back in the future.

    Reviewed April 13, 2026
  2. 7.6
    Very good
    Nellie from Jamaica
    Family with young children
    Deluxe Resort View with Balcony - Kids and Teens Free
    Stayed 2 nights in May 2026

    “ Fun Birthday Weekend at Moon Palace Jamaica”

    My family of 4 visited Moon Palace Jamaica from May 2–4 to celebrate my son’s birthday. Overall, we had a really enjoyable stay and created lots of great memories. Upon arrival, our names were not initially on the gate list for check-in, but the issue was resolved fairly quickly. Once we got onto the property, we were welcomed with cold towels to freshen up, which was a nice touch and much appreciated after a long drive. We arrived a little after 10 AM because we wanted to maximize our short 2-day stay, and thankfully we were able to catch breakfast before check-in. Check-in itself was smooth and pleasant thanks to Sameera at the front desk. She was informative, professional, and provided excellent customer service from start to finish. We were also grateful to receive our room early around 1 PM, which allowed us to quickly change into our swimwear and start enjoying the resort immediately. For breakfast, I did notice the food selection felt a bit limited. We skipped the buffet lunch & dinner and instead tried the specialty restaurants, jerk hut and snack bar, which we enjoyed. The kids absolutely loved the pool, beach, kids club, and the games room. My son especially became obsessed with the kids club and didn’t want to leave. One of the highlights of our trip was the Teppanyaki restaurant. Big up to Ingrid, our chef, who was patient, entertaining, and really involved the kids throughout the experience. She made dinner extra special for us. The room itself was comfortable and everything worked properly. No complaints there. The fridge was stocked daily, which we appreciated. Upon checkout, our bellman Ackeem was extremely responsive and helpful. I requested assistance through the app and honestly didn’t expect him to arrive almost immediately. He was patient and professional throughout. Speaking of the app, that was definitely a plus. It was very user-friendly and made the stay more convenient. We used it for room service twice, plate pickup, amenity requests, and dinner reservations with no issues at all. As for the staff overall, they were okay — nothing negative, but nothing particularly memorable either. I’ve stayed at other resorts where staff constantly greet you, check in on you, or offer drinks and assistance while you’re relaxing on the beach or walking around. Here, many staff members mostly passed by and kept about their business. It felt more like they were simply doing their jobs rather than creating a standout hospitality experience. That being said, this is definitely a lively family resort. Since kids under 17 stay free, there were lots of families around and plenty for children to do. I also brought my little sister along and she made lots of friends during the trip. The entertainment team did a really good job, and I especially loved that most of the entertainment was indoors, so bad weather didn’t interfere with the activities. Overall, we had a fun and memorable stay and would recommend it for families looking for a kid-friendly getaway.

    Reviewed May 07, 2026
  3. 9.6
    Exceptional
    Mahlone from United States
    Family with teens
    Deluxe Resort View with Balcony - Kids and Teens Free
    Stayed 1 night in January 2025

    “Great Stay”

    The property exceeded expectations with its exceptional facilities, top-notch cleanliness, and great location. The staff were generally good, and the value for money was spot on. A wonderful choice if you are looking for a memorable all-inclusive experience.

    Reviewed January 12, 2025
  4. 8.4
    Excellent
    Shadana from Jamaica
    Couple
    Deluxe Resort View
    Stayed 1 night in August 2025

    “Excellent”

    The location is fantastic, offering great views and easy access to shopping, while the cleanliness and facilities are top-notch, ensuring a pleasant stay. Check in was not smooth so I barely got to enjoy my stay

    Reviewed September 01, 2025
  5. 8.4
    Excellent
    richard from Jamaica
    Solo traveler
    Resort View Room
    Stayed 1 night in August 2025

    “My solo vacae ”

    Upon entering the resort i was greeted with warm wet towells, girls get flowers. The expansive foyer upon a gengly sloping hill was gorgeously welcoming. Staff were so warm and accommodating, snack bars 24hr was incredible, too much activities, i eeded more days there, but excellent resort!

    Reviewed August 22, 2025
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