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Lobby, Hotel Novy Arbat in Moscow
Interior view, Hotel Novy Arbat in Moscow
Fitness center, Hotel Novy Arbat in Moscow
Hotel Novy Arbat
Hotel Novy Arbat
Ballroom, Hotel Novy Arbat in Moscow
Ballroom, Hotel Novy Arbat in Moscow

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8.4

Excellent

92 reviews

92 reviews

Food & Dining1
See map
See map

8.8

Excellent

Location rating score

Excellent location - 180 meters from city center
Popular neighborhood
Excellent for walking
Parking
Available
Walkable places
Orthodox Church of the Nine Kyzikos Martyrs
170 m
Popular landmarks
Kremlin Walls and Towers
1.6 km
Armoury Chamber
2.1 km
The Moscow Kremlin
2.3 km
Bolshoi Theatre
2.4 km
Red Square
2.6 km
Closest landmarks
Lik
140 m
SEV Building
170 m
New Arbat (Novy Arbat)
320 m
Sportland
340 m
Embassy of United Kingdom
360 m

Hotel Novy Arbat

32 Novy Arbat Street, Arbat, Moscow, Russia, 121099 - See map

Conveniently situated in the Arbat part of Moscow, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Moscow

Front desk [24-hour]

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Facilities

Airport transfer

Valet parking

Pets allowed

Shuttle service

Fitness center

Swimming pool [indoor]

Free Wi-Fi in all rooms!

Front desk [24-hour]

Value for money8.3
Distance to city center3 km
Location rating8.8
Nearest airportSheremetyevo International Airport (SVO)
Distance to airport25.7 km

Frequently asked questions

Is car parking available at Hotel Novy Arbat?

Hotel Novy Arbat has car park onsite with charges applied for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What kinds of facilities are available for children at Hotel Novy Arbat?

While on holiday retreat with your loved ones, your children can also enjoy the fun in sports and recreation facilities offered at Hotel Novy Arbat such as children's playground.

What kinds of facilities are offered for kids at Hotel Novy Arbat?

Hotel Novy Arbat presents a wide range of accessible facilities for guests who require additional assistance such as Accessible route to the registration desk, Non-slip grab bars in all bathrooms, Accessible registration desk, Visual alarms in all public hallways, and Lever handles on all guest room doors for greater convenience throughout your stay at this property. This property has a total of 40 accessible facilities to assure guests remain relaxed throughout their stay. Please contact the property for more information on how they can further assist your needs to better accommodate you.

Are there ATM on-site at Hotel Novy Arbat?

Yes! The benefits of staying at Hotel Novy Arbat include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.

What are the property's policies for children's bedding at Hotel Novy Arbat?

Hotel Novy Arbat's policy concerning children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can Hotel Novy Arbat's employees communicate?

Hotel Novy Arbat can speak in 4 languages and supports popular languages such as English and Spanish for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment options are supported at Hotel Novy Arbat?

Hotel Novy Arbat supports up to 3, with payment card options such as MasterCard, Visa, and American Express.

What is the average rating that verified Solo travelers' have given to Hotel Novy Arbat?

Verified solo travelers that have stayed at this property have given Hotel Novy Arbat an average rating of 7.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to Hotel Novy Arbat?

Verified families with young children that have stayed at this property have given Hotel Novy Arbat an average rating of 9.1. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Hotel Novy Arbat?

Verified group travelers that have stayed at this property have given Hotel Novy Arbat an average rating of 8.7. You can find more specific customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Hotel Novy Arbat?

The nearest train, metro, or bus station is Nakhimovsky Prospekt Metro Station, 10177.54 m away from Hotel Novy Arbat.

What time is check-in and check-out at Hotel Novy Arbat?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

See map

Explore the neighborhood

Property ranking|Compared to 3,339 Moscow properties
See all rankings
Cleanliness score
9/10
Room comfort score
6/10
Value for money score
8.3/10
Location score
8.8/10
Better than
98
%
of Moscow properties
Better than
98
%
of Moscow properties
Better than
97
%
of Moscow properties
Better than
97
%
of Moscow properties
Overall rating:

8.4

Excellent
92 reviews
Cleanliness
9.0
Facilities
8.2
Location
8.8
Read all reviews >
More about Hotel Novy Arbat

More about Hotel Novy Arbat

Well-positioned in Arbat, Moscow Marriott Hotel Novy Arbat is the ideal point of departure for your excursions in Moscow. The excitement of the city center is only 3 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

First-rate hotel services and facilities that define the Marriott experience await you at the Moscow Marriott Hotel Novy Arbat. Top features of the hotel include 24-hour room service, 24-hour security, daily housekeeping, fireplace, private check in/check out.

The hotel features 234 beautifully appointed guest rooms, many of which include television LCD/plasma screen, linens, mirror, sofa, towels. The hotel offers many unique recreational opportunities such as fitness center. Discover an engaging blend of professional service and a wide array of features at Moscow Marriott Hotel Novy Arbat.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • English
  • German
  • Russian
  • Spanish
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Hot tub
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • American

Location

32 Novy Arbat Street, Arbat, Moscow, Russia, 121099
Excellent
Location

8.8

Airports
  • Sheremetyevo International Airport (SVO)
    25.7 km 38 min drive
  • Ostafyevo International Airport (OSF)
    27.2 km
Public transportation
  • Smolenskaya Metro Station (Filyovskaya Line)
    500 m
  • Smolenskaya Metro Station
    650 m
Hospital or clinic
  • Lik
    140 m
Shopping
  • Central Children's Store
    2.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Kremlin Walls and Towers
    1.6 km
  • Armoury Chamber
    2.1 km
  • The Moscow Kremlin
    2.3 km
  • Bolshoi Theatre
    2.4 km
  • Red Square
    2.6 km
  • GUM
    2.6 km
  • Saint Basil's Cathedral
    2.7 km
  • State Tretyakov Gallery
    2.8 km
  • Gorkiy Central Park of Culture and Recreation
    3.2 km
  • Tsaritsyno Museum-Reserve
    17.1 km
Nearby landmarks
  • Lik
    140 m
  • Orthodox Church of the Nine Kyzikos Martyrs
    170 m
  • SEV Building
    170 m
  • New Arbat (Novy Arbat)
    320 m
  • Sportland
    340 m
  • Embassy of United Kingdom
    360 m
  • Tinkoff
    360 m
  • Monument to Petr Stolypin
    370 m
  • Monument to Sherlock Holmes and Dr. Watson
    370 m
  • Embassy of the United States
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 18 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • As per Russian legislation, a passport and migration card are required upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee4000 RUB
  • Distance from city center3 km
Extras
  • Breakfast charge (unless included in room price)1700 RUB
The property
  • Non-smoking rooms/floorsYES
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 234
  • Year property opened2014
Parking
  • Daily parking fee2400 RUB

Reviews of Hotel Novy Arbat from real guests

Provided by verified guests of Agoda
8.4
Cleanliness9.0
Facilities8.2
Location8.8
Room comfort and quality6.0
Service8.3
Value for money8.3
High score for Moscow
Rating
9+ Exceptional (7)
8-9 Excellent (3)
7-8 Very Good (5)
6-7 Good (3)
<6 Below Expectation (3)
Time of the year
Mar - May (2)
Jun - Aug (7)
Sep - Nov (5)
Dec - Feb (7)
Showing 21 verified guest comments
12
9.2
Exceptional
Jiyu from China
Family with teens
Stayed 1 night in January 2018

overall an excellent experience ”

The hotel is very easy to find and is located in a very nice location, except being a little far away from the nearest metro station. The staffs were all very friendly and most of them speak good English. The room was cozy and nice! I would recommend this to my friends if they are going to visit Moscow!

Reviewed January 12, 2018

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4.8
Behzod from Uzbekistan
Family with young children
Stayed 2 nights in January 2019

Traveled with family, stayed in one bed suite”

Hotel staff are not helpful at all, they start doing something only once you ask them. It is Marriot, one of the most famous hotel brand names in the world, but their service in Moscow is not even equal to what they offer at hostels, very very unprofessional and not well trained personnel. They just does look like working there, all waiting free money by not at least working to the required standard level. Amenities were prepared for 1 person each time while we booked two "one bedroom suits" for ourselves with two kids and for our parents and brother separately. They do know know or do not want to do proper servicing for paid value. AWFUL! Put some smile on your faces and get a life, at least do what you need to do, its not a russian banya hostel, people book your hotel for Marriot name not for your awful unhappy faces!

Reviewed February 18, 2019

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4.4
Behzod from Uzbekistan
Family with teens
Stayed 2 nights in January 2019

Grandparents in one bedroom suite”

Hotel staff are not helpful at all, they start doing something only once you ask them. It is Marriot, one of the most famous hotel brand names in the world, but their service in Moscow is not even equal to what they offer at hostels, very very unprofessional and not well trained personnel. They just does look like working there, all waiting free money by not at least working to the required standard level. Amenities were prepared for 1 person each time while we booked two "one bedroom suits" for ourselves with two kids and for our parents/brother separately. They do know know or do not want to do proper servicing for paid value. AWFUL! Put some smile on your faces and get a life, at least do what you need to do, its not a russian banya hostel, people book your hotel for Marriot name not for your awful unhappy faces!

Reviewed February 18, 2019

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8.8
Excellent
Somsak from Thailand
Family with teens
Stayed 1 night in April 2019

Nice and luxury hotel with lounge access (free dinner and breakfast)”

Hotel staff is friendly and helpful, more appropriated for business trip

Reviewed April 09, 2019

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10.0
Exceptional
ng from Malaysia
Business traveler
Stayed 1 night in July 2018

good location directly at arbat”

very good location, modern room.. everything good

Reviewed August 02, 2018

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7.6
Very good
Stanislav from United Kingdom
Business traveler
Stayed 3 nights in June 2019

Great location, rooms are OK”

A very basic hotel. not a 5 star. surely.

Reviewed July 01, 2019

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10.0
Exceptional
Sainbat from Mongolia
Family with young children
Stayed 1 night in October 2018

Good place”

Good place near to center

Reviewed January 14, 2019

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6.3
Good
MOHAMMED from Qatar
Couple
Deluxe, Guest room, 1 King
Stayed 1 night in September 2015

Location”

Location price

was not bad but i will not stay there ever again , the room were too small and

Reviewed October 05, 2015

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8.0
Excellent
Defin from Indonesia
Business traveler
Stayed 2 nights in December 2016

Great experience”

The new york steakhouse is really good restaurant

Reviewed December 10, 2016

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6.4
Good
Avdeep from Australia
Solo traveler
Stayed 1 night in July 2021

Awful room service”

Stayed in a room with broken aircon for 7days. Once someone came to fixed it but never got fixed. worst room service. You got to wait for 1 hours to get water bottle. Big no

Reviewed July 22, 2021

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8.0
Excellent
Katharina from Austria
Solo traveler
Stayed 3 nights in April 2019

angenehm”

Frühstückspreis ist zu hoch, sollte mit max. 18€ angesetzt werden und Kaffee sollte von der Espressomaschine serviert werden

Reviewed April 11, 2019

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10.0
Exceptional
nipaporn from Thailand
Group
Stayed 1 night in October 2019

Exceptional”

ทำเลดีใกล้ร้านอาหาร เดินทางสะดวก น้ำดื่มฟรีไม่จำกัดจำนวน แนะนำ

Reviewed October 15, 2019

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8.8
Excellent
natcharee from Thailand
Group
Stayed 1 night in September 2019

Excellent”

จองห้องพักผู้ใหญ่3คน แต่เหมือนห้องจัดไว้สำหรับ2คนได้เตียงเล็ก2เตียง ถ้าเสริมเตียงต้องเสียเงินเพิ่มอีก ต้องขออุปกรณื์อย่างอื่นสำหรับคนที่3เพิ่ม นอนเบียดกันหน่อย1เตียง วิวที่ห้องสวย มีขนมกับน้ำหวานเสริฟ์รอในห้อง เดินไปmetro amolenskaya ประมาณ800เมตร ใกล้แหล่งช้อปปิ้ง เรียกเท๊กซี่ไปสนามบินVKO ประมาณ850รูเปิ้ล

Reviewed September 24, 2019

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10.0
Exceptional
Thamon from Thailand
Family with teens
Stayed 2 nights in June 2019

ดีมาก”

ที่พักสบายมากก คุ้มค่ากับที่จอง ใกล้ที่เที่ยวที่กิน เดินทางสะดวกก แต่ตอนจองได้ราคาดี ลืมดูว่าไม่รวมค่าอาหารเช้า เลยออกมากินข้าวนอกโรงแรมใกล้ๆ

Reviewed June 22, 2019

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9.2
Exceptional
Aejin from South Korea
Family with young children
Stayed 1 night in February 2018

호텔은 참 좋은데 모스크바가 참 별로”

호텔에서 택시를 불러주지 않아요. 셔틀서비스를 운영하는 업체는 벤츠리무진서비스 같은 것을 일컫는거고, 공항까지는 최소 5,500루블을 지불해야합니다. 러시아 가시려면 꼭 로밍하시고 막심앱(택시앱)을 이용하시길. 그외 호텔 서비스는 친절하고 깨끗합니다.

Reviewed March 02, 2018

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8.8
Excellent
Tan from Malaysia
Family with teens
Stayed 4 nights in July 2019

房间舒适”

房间舒适,工作人员有礼貌,英文沟通没问题。

Reviewed July 21, 2019

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4.8
Abeer from Saudi Arabia
Family with teens
Deluxe, Guest room, 1 King
Stayed 5 nights in August 2021

الفندق جدا سئ في تنظيف الغرف والفطور اصناف محدوده ت”

تنظيف الغرف تشوف المفرش متسخ وماتغيره تنظيف الحمام جدا سئ الفطور لاتتوفر فيه العصائر الطازجه

Reviewed August 28, 2021

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7.2
Very good
Abdullah from Saudi Arabia
Group
Stayed 4 nights in August 2018

موقع مميز”

فندق مميز من حيث الموقع والنظافة فقط ومن السلبيات الحمام وضع الباب ومكان الأستحمام غلط في غلط وشباك الغرفة مقفل وعندما طلبت فتحة لم يتم التجاوب معي ولايوجد مكان للتدخين الا في خارج الفندق مع انه يوجد في معظم الفنادق تراس يسمح فيه بالتدخين

Reviewed August 10, 2018

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6.8
Good
Olga from Russia
Solo traveler
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in December 2021

Оплата собачки”

Оплата проживания мини собачки мне обошлась больше чем проживание человека.(8 тыс.сутки)Это самая большая цена ,которую я встречала в 5 звездочном отеле.

Reviewed January 03, 2022

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8.0
Excellent
marina
Couple
Deluxe, Guest room, 1 King
Stayed 1 night in October 2018

Удобно и уютно”

Не достатки паркинг платный ...завтрак можно оплатить отдельно 1700₽ на человека.Приветливый персонал.Выезд 12 дня.Ванной комнате пахло сыростью ,а может канализации ,не очень приятный запах.Хорошие два ресторана в низу гостиницы.

Reviewed October 05, 2018

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12