"The hotel location and the room were excellent!"
October 26, 2018
Located in heart of Hanoi
Free Wi-Fi in all rooms!
|Value for money||9.1|
|Distance to city center||0.0 Km|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||3.8 km|
"The staff are very accomodating."
January 5, 2019
"Hotel design was nice, room was clean and comfortable."
January 11, 2019
"The room was clean."
August 9, 2018
December 29, 2018
Meracus Hotel, located in Hoan Kiem District, Hanoi, is a popular choice for travelers. The hotel lies 0.0 Km from the city center and provides accessibility to important town facilities. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Hong Ha Anh Silk, Thang Long Water Puppet Theatre, Do Manh Cuong Boutique.
At Meracus Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, room service, airport transfer.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Meracus Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Hanoi.
"Breakfast is yummy and food are clean and well presented."
December 24, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Mosto Hanoi Hotel
Hoan Kiem District
Hoan Kiem District
Hoan Kiem District
Show reviews that mention
Staff makes all the difference ”
Pros: Linhh, Xuan, and frankly everyone else who works there. Exceptionally polite, friendly, and willing to recommend their favorite places to go for food and entertainment. Willing to help translate Vietnamese to English or Chinese for you and to encourage you to explore the local favorite spots. Cons: no gym, and no local bars immediately next door, but it does provide for a quieter evening.
Just AMAZING! I've never had such a pleasant experience at a hotel. As an American I am not use to such a high-level of service. Wifi was strong, bed was comfortable, breakfast was delicious, and AC worked great. Staff was amazing and were always so attentive and helpful. I cannot recommend this hotel more. If I return to Hanoi will be staying at the Meracus. Thank you for an enjoyable stay!
Great and attentive staff”
Hotel design was nice, room was clean and comfortable. Queen bed was abit small for superior room thou. Prefer a King bed. breakfast was nice as there is buffet option and ala carte menu to choose from. Staff at this hotel was excellent in attending to guest needs. they help me to arrange last minute tours when it was quite late at night. Overall, a recommended place to stay in Hanoi, near to the busy streets in Old quarter.
The service is seamless. ”
The staff are very accomodating. The hotel is quite small but the service is at par with any 5 star hotel. They provide you anything you need that will make your stay hassle-free and memorable. The location is also perfect, it's very near the hoan kiem lake where all the happenings are. We would definitely stay at Meracus when we come back to hanoi.
Good except for taxi ”
Everything about this hotel is excellent. Staff are helpful and kind. EXCEPT for taxi scammer happened to us on our last day. Unfortunately, we have to pay twice to taxi arranged by the hotel even though the hotel informed us the estimated amount.
Great location and very good service”
good attention to details with provision of weather forecast and travel tips in the room on arrival. lots of hooks in the bathroom. breakfast is yummy and food are clean and well presented. excellent service. good location with all the shops and restaurants around. Good wifi connection. Room and towels are clean. Highly recommended.
Friendly, Welcoming Environment”
First things first, staff is really great and accommodating. The customer service is tailored towards Japanese and Korean guests but due to this high standard, it's suitable for any traveller. Management has done an excellent job creating a flawless service environment. The only downside is the layout of the building, which isn't intuitive as the elevator shaft is right in the center of the narrow building. Aside the front lobby, waiting area/luggage storage and dining area, there are no leisure spaces such as rooftop. I would return without a second thought based off of staff, location and value for money.
Great location and staffs”
The staffs were helpful and the upgrade room fantastic.
This hotel was recommended by a friend and didn't disappoint. The room was small but clean and comfortable and we loved the jet back massage on the shower. The staff were helpful and friendly and we took their advice and went on a 2 day tour of Ha Long Bay which we loved. The breakfast was very good with plenty of options on the buffet and eggs cooked to order. The best thing of all though was the location. The hotel is walking distance from hop on-hop off bus to all local sites, but we preferred to walk through the shops and ended up making it to the Mausoleum on foot, walking back as it was getting dark through the night market. If you're legs get tired there are plenty of tuc tucs aorund to take you just about anywhere you need to go. Great value for money!
Highly recommended. ”
This hotel is great. Many hotels have comfortable mattresses or are in a good location, but what sets this place apart is their phenomenal staff. Super helpful, courteous and they definitely go the extra mile to make their customers visit memorable.
Excellent hotel - under-rated”
The hotel is a fantastic size overlooking a busy road. Although the balcony is small, you can stand on it and watch the street underneath - and they have DOUBLE double glazing to prevent street noise. Bed was lovely and big and the hotel staff incredibly courteous and helpful.
A superb boutique hotel in the middle of Hanoi Old Quarter”
We were very please with our stay in Meracus Hotel. This is a nice and cosy boutique hotel in the heart of Hanoi Old Quarter. We had a balcony family room with 2 beds (for 4 of us). The room was not facing the street so quite quiet. Our room had good facilities, including coffee/tea, drinking water & usual amenities etc. The hotel staffs were super friendly & knowleageable & able to book Ha Long Bay & Hanoi City Tours with no trouble. Hotel & room were very clean & quite new too, with a chic oriental design. Hotel is only about 200m walk from Hoam Kien Lake & there were lots of street vendors, souvenir shops, cafes, bakeris & nice eateries all within walking distance (Hanoi Old Quarter). The morning breakfast buffet was in the basement. It was OK. Maybe a little more choices would be better We were still quite happy with the foods & they serve omellete & Pho (Hanoi style noodle soup). I supect this might be the best Hotel in it's price range in Hanoi! Will comec back again. Thanks!
super comfy mattress, and 4 pillows ”
Love shopping sport shoes and other itmes included local food, just next door and around the hotel. Smily staffs with well Eng. speaking. Superior room is very fine facility, computer notebook in the room also good. Toiletary is full set, enjoyed 3 types of shower with hot & cold water. Many plug-in outlet in the room that good to charging electronics stuffs in the same time. Near 2-3 mins walk to SIM card shop, money exchange, touring package, Hope-on/Hope-off bus, etc. I will stay here again next time.
best hotel i have ever had!! ”
best hotel i have ever had!! the service is like a five star hotel. the best service start from they always respect us when we come in hotel. help us took the breakfast to the table. i cant say too much but overall this hotel is the best hotel with five star service for me. would come to hanoi again and stay in this hotel i will pure recommend this hotel to my friends who plan to come to hanoi. at the first. im a lil bit afraid with hanoi because i read many sites said that hanoi is many scams not only scam in taxi but hotel also. but thats all is not true after i stay in meracus hotel 1. 10 thumbs for this hotel. thankyou so much ❤
Great place very close to the lake and pretty much everything. Room was excellent and the bed amazingly comfortable. Bathroom was clean and the shower awesome. One of those super showers with body spray etc. Staff amazing and naturally friendly.. Not plastic. Highly recommend!
Location is good. Room is spacious for triple occupancy and nicely decorated. Shower is amazing which comes with massage function. Staffs are very kind and helpful. Breakfast spread is not huge but food is good.
Professional polite staff who speak very good English ”
Pros: employees like Linhh who provide great food recommendations, polite service, and are always happy to arrange transportation. Clean, quiet, and in a great location
Many thanks from Mosto Hotel for staying with us. Linh, Popcorn and other staffs hope to see you next time.
The Meracus Hotel is bear the Hoan Kiem Lake but not too noisy. Excellent location! The room was clean and tidy. There was a laptop in the room for customer to use (I did not need it though). I booked room in advance. When I arrived the receptionist described their service and surroundings. In the room, I saw petals on the bed and basin in the bathroom. On the desk there was letter addressed to my name and a piece of paper with weather forecast. A small plate of fruit was in the wardrobe. There was also a safe. The breakfast was delicious. What was the most impressive is the service. The hotel staff were young and everyone could speak English and was very polite and helpful. I highly recommend Meracus!
Lokasi dipusat kota Hanoi”
Hotel kecil sgn segala fasilitas yg baik Dekat dgn atraksi di pusat hanoi 100 m dr hoan kiem lake a water muppet theater Hotel staff sangat perhatian dan selalu membantu apa yg tamu perlukan Breakfast sangat variatif dan enak dgn menu berbeda setiap hari
I guess there are no comments here able to tell just how amazing the staffs were. I have stayed all over Asia, the staffs here just amazed me over and over again. Im so amazed for even just 12hours stay. Hope the owner appreciate the staffs as good personalities hard to be trained.