Motel Kapok
Motel Kapok is a distinct addition to Bintulu and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Motel Kapok.
Motel Kapok provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the motel's free parking, right on-site. Front desk services including safety deposit boxes can assist with your needs.
Staying for a long time, or just need clean clothes? At the motel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the motel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Motel Kapok. Some rooms at Motel Kapok are equipped with air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the motel provides towels in some select rooms.
Dining and things to do
Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it.
Around the property
Take advantage of the opportunity to explore Bintulu while in the city. Grab something to eat at Mid Valley Seafood, located just 3.5 km away.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 82% of the city's accommodation.
Convenient & Friendly, Value of Money”
I like this motel because there are a lot of eating areas nearby. The famous Muslim restaurant Sajian Mas is at the ground floor. It has the best prawn mee in town. The staff at the counter are friendly and polite. Rooms are clean. I have been staying here for a few times. Plenty of parking area in front. Value for money as the hotel allows me to check in earlier at 7.30am.
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Room”
Some of the room are smoker room, not nice to smell need to open the window tonmaje the smell go out
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Very good”
The bathroom shower found not in good condition should be partial repair. The rest still under acceptable.
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Unresponsive Receptionist”
On the first day, I wasn't provided any towel and soap. Need to request at counter. Room was smelly. Cup and kettle were dirty. On the checkout day, I was disappointed with the receptionist, I request to check-out by 12.30pm (standard check-out time is 12 noon), however, the receptionist informed that they will impose extra charge for that half an hour late check out. Not only she sound unfriendly, she not even neither speak a word nor look at me while I return the access card. The girl receptionist needs to change her attitude. Stop looking at your phone while perform your duty. Bintulu here got wide variety of hotel that offer better pricing than yours, please do something.
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Hi, Thank you for alerting us. We just take over the business, your comments are valuable to help us in improving our hotel. We are sorry for the inconvenience stay.
Above average”
tv doesn’t work
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Hi, Thank you for letting us know about this. We apologies for any inconvenience caused. We have upgraded our tv channels system to increase our guests experience. We look forward for your next visit soon :)
The first ever hotel that make me leave the facility, and go for other hotel ”
Very bad interior, like wall paper torn; towel given is the same pattern as floor rags, door frame can see through from outside room to inside room, window unable to close and lock, bad smell and yellowish bedsheet. 😩
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Associates meeting. ”
Room facilities seem not ready to use. Poor reception. Room phone not working. A lot of basic facilities hv to request one by one.
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Attending wedding ”
Good
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bilik”
Aircond kena service then pasti perfect
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Above average”
1st time staying here , its wasnt good as i expected. the facilities was in a bad condition & the room is kinda smelly (smoke) also the wash room is dirty
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Good”
good
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GOOD”
GOOD
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Kurang bersih”
Bilik kurang bersih tp staf baik
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Acceptable”
hotel tidak bersih, tidak dapat tidur sebab tiap pagi bising, dari jam 2-4 pagi
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Acceptable”
Dirty
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