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This hotel did not have good reviews so I was skeptical. I took a chance on this hotel and was pleasantly surprised. It’s close to the airport and they have a free shuttle to and from the terminals. There are lots of shops within walking distance (approx. 5 minutes). Burger King, IHOP, 7-11, TJMaxx, Burlington Coat, Marshalls, Applebees and more. I think the parking at the hotel is free too. There were pastries and coffee/water all day/night and a continental breakfast in the morning. The front desk was friendly, professional and very helpful. The rooms were modestly appointed. Even though carpet and furniture were dated and showed signs of wear, the rooms were clean and the beds were clean. Keep in mind, this is not in the heart of New York, Manhattan or Time Square etc., you can take a train from the airport to get there. But the price was GREAT. I only have good things to say.

Our stay was great until you went for a shower... the temperature was not consistent for the hot water. we had to turn the knob all sorts of directions to get it hot. The walls of our room were thin so thin we could here the conversation next door to us! It almost seemed like they were in our room at one point! Other than that the view was awesome! Pillows are a little stiff for our liking but nice spacious area and clean. The restaurant for breakfast was pretty. The Buffett has your very Basic foods, eggs, sausage. Bacon and oatmeal. Nothing that stood out other then the view of the water. Service lacked there in the restaurant, we Never got a refill or anything but what did You expect there was young men working there and they’re too busy talking about sports to even notice their were people needing refills etc.. I have mixed emotions about this place but I would def give it another try if the price is right.

Only con was that both our room windows looked right across to offices so we had our blinds down during the whole visit. Though not a major issue as we were out all day. If you can pay a little extra get the room with kitchenette. It’s spacious by New York standards, comes with 2 tvs, fridge and microwave in the kitchenette. The sleeping area is somewhat separated from the living area so you have two separate spaces in one room which is nice. The shower was also spacious and the shower head was high which is important for my tall husband. The best thing about the place is it’s location. Great little spot in midtown right opposite the Rockefeller. Close to broadway shows, good shopping and subway!

this is a wonderful hotel. it was reasonably priced for new york. the only issue is that it is very far downtown. other than that, everything was wonderful. the rooms were clean and the bed was very comfortable. the staff let us check in early and we were treated with a great view of the river and the freedom tower. the room overlooked ground zero which was sort of shocking and awe inspiring at the same time. definitely a great bargain for nyc.

The hotel in Manhattan is pricey, small, filthy and not kid friendly. We decided to stay in Brooklyn for our trip back to the states. We actually have no problem staying in Brooklyn though because we lived here for a few years. The hotel is pretty new. Room is decent size. We are family of four with 2 young children. There are still rooms for luggages. The hotel is walking distance to major subway stations (Dekalb, Nevins and Hoyt) and Brooklyn new food hub (Dekalb Market Hall).

as an overnight transit passenger i needed a hotel close to jfk. the hampton inn proved to be ideal. upon arrival at jfk i was able to obtain a free shuttle to the hotel, provided by the hotel's very friendly bus shuttle team. i was met at the hotel by friendly counter staff, who processed my booking promptly, my room was reasonably sized, with a large, extremely comfortable bed. the bathroom was very clean, with a hot running shower and bath. my room on the 3rd floor was quiet, and hence i was able to get a good night's sleep. breakfast was included in the package, and whilst the variety was limited, there was some hot food as well as a range of cereal, yoghurts and fruit, juice, tea and coffee. check out was quick and efficient, with a free shuttle provided back to my actual departure terminal.

We had an amazing time in New York, helped by choosing this hotel. It was perfectly placed for everything. Our room was perfect for us, staff were lovely & helpful, especially Geraldine & Darren, who were more than happy, to help & chat with us, at breakfast time in the dining room. There are 3 lifts, which can seem to stop at every floor( & there are 31!) but you end up having a laugh with the other guests & it wasn't that much of a problem. Go to the roof top viewing point & eat the free cookies in reception!!

The hotel has a new name and is located near JFK and is well connected..Multilingual staff....My daughter stayed...We were apprehensive with all those existing reviews out there .....The room was spacious, with Hot water, clean sheets, and towels...staff was courteous and polite......She had t leave early morning for JFK....and had NO issues leaving at 4 A.M. in winters....with the staff assisting at all stages....She was very much satisfied with her stay in the hotel........I would recommend this place to everyone

Place was 10 mins walk from Penn Station / Madison Square. It had free breakfast, gym and on the 26th floor there was a porch whereby you could take a great pic of the empire state building and its surroundings. I loved this hotel and it was below 215USD which was a steal. Loved this place and the hotel had the best staff who attended to you promptly and great customer service. Room was spacious with king sized bed and even a sofa. Will stay again in the future.

This hotel was perfect for my hubby and I. We were mainly going to see the 911 memorial museum as my hubby is a 20+ year firefighter. He has never been to New York. The staff was nice and we actually had to stay a second nite because of the blizzard conditions and the airport closed. They had no problem with us staying. Bonus was a room with some complimentary snacks and sodas, coffee, etc. Also there is a great burger place across the street which was handy during the snow and cold weather. Will definitely use them again.

Minutes from LGA this airport hotel works very well. With windows closed I didn't hear any of the planes coming and going. There's free parking and a shuttle to the airport. Free wifi and breakfast. The milk I put on my cereal was soured but that was really my only negative. My room was very small - a queen sized bed and just enough room to walk around it, and a good part of that was taken up by my large suitcase. If this hotel were somewhere else it would be about 1/3 the price, but hey it's New York where it is a privilege to pay too much for things. Everything else nearby is $50 more. Kind of an industrial neighborhood and not much to walk around in but right next to car rental so what it lacks in ambience is made up for in convenience.

Good location, friendly helpful staff, easy check in and out, parking garage right down the street, close to Madison Square Garden, Empire State Bldg. Only negative - I booked two rooms one with a terrace months prior to our being there. Day we arrived they said they didn't have the terrace room available any longer and had to give me another room. The room was fine but it was not what I wanted. Also, there is an outdoor deck on the 22nd floor but it is not a scenic view of the city as they said it was. Breakfast served daily was very good. I would stay again.

Very good indeed close to a variety of transport links and a very cosmopolitan area with an eclectic mix of restaurants, delis, bars and diners. Felt very safe during day and at night, transport links including ferry to Manhatten all within a pleasant walk. Would definitely recommend this hotel as a very good option for New York and don't be put off by Long Island City name it is a wonderful area !!!!! P.S The staff were excellent and room sizes great, which is highly uncommon in New York.

The hotel was great, especially as Agoda messed up my pre-paid booking !! But, upon the discovery of there not being a booking in the system, the check in staff organised a room within no time at all. The hotel was clean,, comfortable and within walking distance of Times Square and surrounds. It is also close to subway entrances if you wish to explore further. It is not cheap but that is New York for you. I would recommend this hotel and I would stay there again.