Mountain Heritage Hotel
Conveniently situated in the Katoomba part of Blue Mountains, this property puts you close to attractions and interesting dining options. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
Hygiene Plus
Wellness
Safety Features
Preventative Equipment
Health and Medical
Facilities
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
BBQ facilities
Hot tub
Bicycles
Luggage storage
Great service”
My room was ready earlier than normal check-in time which was great as I arrived on a rainy day by train and was rather wet. The lady who checked me in was very friendly and offered good Asian food suggestions nearby which I actually tried that night for dinner. The room was spacious and clean. The view of the valley was nice.
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Hi Julie, thank you for leaving us such a lovely review. We’re glad to see you enjoyed your room and when it is misty weather in the mountains, it’s always nice to check in early! We are always more than happy to recommend local restaurants for guests to enjoy and we’re happy to see you tried our recommendations for good Asian food! We hope to welcome you back at the Mountain Heritage on your next visit.
Gorgeous place ”
Went up for s weekend with a friend it was great very nice the staff were great couldn’t help enough room was huge the spa bath was awesome the bed was comfortable I can’t wait to go back my first time up to the blue mountains
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Amazing staff amazing views”
Staff have been exceptional and so accommodating .. the views are amazing and rooms clean and spacious . Will be back to sit in the library after a days hiking in winter!!
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Hi Nicola, thank you for leaving us a wonderful review! Our team will be so flattered by your compliments - we always try to make each guests’ stay more memorable and are happy to see it made a difference for your stay. We couldn’t agree more with our breathtaking mountain views - but we are a little biased! That sounds like a plan, Nicola! The fireplaces are particularly cosy and popular through winter so you’ll want to get in quick for the best position after your hike. We look forward to seeing you back again in winter! Kind regards, The Mountain Heritage Team
Old world charm in a magnificent location. ”
Decor needs to up styled in the villas to bring it on a level of other hotels in the area. Love the fireplace. Fantastic for our August stay. Staff extremely friendly and helpful. A huge bonus.
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Hi Paula, thank you for leaving us a 10/10 review! We are always very proud of the effort and friendliness of our team, and it’s always lovely to see guests acknowledging it in their reviews. The fireplaces really are a fantastic feature, aren’t they? It sets the mood perfectly and is a great bonus to snuggle up to on colder nights. Thank you for the feedback on the decor - we are making minor changes here and there but do want to stay true to our heritage roots which specifically sets us apart from other hotels in the area. We hope to see you back at the Mountain Heritage again soon!
Beautiful hotel.”
Rooms are delightful. Staff very helpful. Love being able to swim after a day's walking. Highly recommended.
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Excellent Heritage Property ”
Me and my wife were here for our anniversary. It’s an excellent property with amazing location and views. Very nice staff and the property is maintened very well with all amenities.
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Great Hotel ”
Good views and nice room excellent place to stay over
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Stunning views in quiet location”
Check-in was efficient and helpful. My room was generously sized and well equipped. Good bar service.
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Exceptional”
Excellent staff and restaurant
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Hello John, Thank you for staying with us, and for your wonderful 10 out of 10 review! We really appreciate your support, and look forward to seeing you again. Kind regards, The Mountain Heritage Team
Exceptional”
We didn't get a view like i booked but we were still given a very nice room and we were still happy. The spa bath and fireplace made the room very cozy. The lady at reception was very lovely and helpful too.
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Very good experience ”
It’s a lovely hotel with a great location. The checkin process was very smooth, and Nigel at the reception came up to show us the rooms which was a novelty. Another surprise were the L'Occitane toiletries. Our group of 4, stayed in 2 x heritage rooms which were different in quite a few aspects, so the rooms are not standard like other hotels. The breakfast buffet had incredible views although I could not get the logic for an extra $10 for hot items. A suggestion would be to include it in the room price on Agoda/Booking.com. But overall it was a very good experience.
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Hello Abhinav, Thank you for staying at our property, and for taking the time to leave a review. We're glad to hear you had a very good experience. We'll be sure to pass on your comments to Nigel. We like to give our guests the option of whether they want a Continental Breakfast or a Full Hot Breakfast. We know some people enjoy a light start to the day, so we prefer to save them the cost of hot items. And our friendly reception team always double check our guests preferences upon checkin. Either way, as yo mentioned everyone gets to enjoy the incredible views! Kind regards, The Mountain Heritage Team
Great views with old world charm”
I stayed in suite 45 which had fantastic views and a fire. A good amount of space in the suite and most kitchen equipment you may need.
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Location ”
The location is very convenient and hygiene is very good!
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Beautiful View from balcony”
The villa is big and the view is beautiful from the balcony, except for the bed that keeps moving apart when you roll while sleeping.
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Hi Deshierree, thank you for leaving us a review. The view from our villa balcony really is spectacular, isn’t it? It’s such a relaxing space and makes for the perfect escape. We are sorry to hear about the bed issue - we have looked into this and found that the beds weren’t reconnected properly after housekeeping thoroughly cleaned the villa between guests. We appreciate you bringing this to our attention though so we can remain vigilant. On your next visit, please don’t hesitate to raise any issues like this with our onsite staff so we can investigate straight away for you. We hope you visit us again soon!
Relaxing ”
A wonderful two nights relaxed stayed in a nature park hotel, with a friendly helpful front desk receptionist and cafe staff, room without view but have a great dinner and breakfast.
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Very basic room for premium price”
The cheapest fittings all around, no daily service, half the communal area closed, some lights are off in communal areas, no reception/concierce at night, no maps and other info at the reception, bar is closed, restaurant is closed on Wednesdays.
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Overprice. Pictures on website very misleading.”
Room was quite spacious but hotel is very old. Needs renovations. Location is near the town centre but misses out on ‘spectacular’ views
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Good location, very old building”
We went to blue mountains for a short vacation and stayed in mountain heritage for two nights. Definitely not worth the price there. Very old building in the centre of Katoomba. One window was broken and could be closed at midnight, bath towels with a few miserable hairs on arrival, included breakfast was simply cereals and toast, ‘mountain view’ was blocked by a few things. Staff were very friendly though.
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Mountain Heritage”
The grand old lady is looking tired and run down. The furnishings are faded and worn. The walls are in need of repair. The sign out the front clearly shows “log fires” as a feature, but staff refused to light the fires “unless more people were around”. Most of the staff were great, but a few behaved surly.
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Christmas Break”
The Mountain Heritage has a lovely old world atmosphere and the rooms are of a generous size. Mine has beautiful views across the valley and was bright and comfortable. It is rated as a 4.5 star hotel and does have most of the facilities one would expect. Some little details such as a leaking tap and non-working kettle in my room were remedied but not received very gracefully. Room service was good but limited range and only operates between 5.30pm and 8pm. The fitness area needed a good clean and smelled damp. A dirty towel was still lying on the floor from a previous guest. I dont think that area gets much attention. Overall the staff very very kind and helpful and it is a lovely place to stay. Be advised there is no lift so if you have difficulty with stairs this may not be the place for you. An easy walk in Katoomba village.
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