Mountain Resort

It’s a really really nice location and the resort has a load of potential! It would be nice to have more sun beds at the beach and especially more toppings for them! Keep developing and you will be amazing!

We as three families, include an aged couple and a 6 yrs kid, spent 5 nights here. Best view best beach best snorkeling spots, not luxury decoration but very big room. it’s not at a convenient location, but considering we are here for relaxing, once a day going to the main streets are more than enough. Only two points I’d to point out here: 1) no telephone inside the room, so if you need any assistance from front desk, you have to go there by yourselves. Most time it’s not a problem, but if there is any emergency, then it’s a pain in the ass. 2) on the day we left, one wired old couple (white people) took away my brother’s myopia glasses on purpose while he was swimming. I cannot say if they are racist or some weirdo, but there was no CCTV or supervisor by the pool, so we had no way to found it even though we asked every staff and checked the pool surroundings many times, which caused great inconvenience to my brother on the trip back to China. In general, the facilities and services need to improve promptly.

To my pleasant surprise the hotel picked me up from the jetty and also send me to the next hotel free of charge. Also love the transfer to n fro walking street but beware of the bumpy ride. Beach is perfect

It is a nice resort on the top of the island with amazing view from the restauran, nuce beach with clean crystal water, food is excellent, it is a but further from walking street but hotel provides shuttle every day between 6pm and 10pm so it is easy to get there pr you can take tuk tuk! I would definetelycome back to this resort again!

Excellent view, nice beach, strolling distance sunrise beach, staff was friendly and helpful. Wifi was not working in the room, need to traverse to lobby/cafeteria for wifi. Remotely distances from walking street

Nice beach front bungalow right infront of the beach with beautiful view but not recommend for people who have a knee problems as need to go up/down the stairs long way to the reception and breakfast hall. The bungalow is quite old but according to the price you pay its excellent value of money.

The view is superb but the resort is disappointing. Hot water is unstable, which is unfit for the jacuzzi. Food is limited in choices. Not good value for money.

Minuses: No wifi in the room Little deck chairs on the beach No personal on the beach Resort need reconstruction Pluses: Best beach on the island Beautiful view from resort Good breakfast Free shuttle bus to the city from 6-9pm

Best location best views, warmly stuff, delicious breakfast . There’s shuttle bus between resort and city. But the internet is unconvinced.

My 4th time at this resort I think its the best on the island with best beach and facilities. Good breakfast, friendly efficient staff and nice room. Will stay again, well done Mountain team and thanks for a nice holiday!

The best for vacation on the beach.

After an amazing week at the Asara resort on sunset beach where the customer service was top notch and room was super clean, Mountain resort was a big disappointment. The view is spectacular but everything else a complete let down. Difficult to surmise but it just felt that on the whole the staff aren't interested or that engaged which is a strange experience in Thailand as customer service is usually very high. The restaurant is poor both in terms of quality of food and speed of service , the Wifi non-existent apart from the reception area and they charge for hire of kayaks and snorkels which are free in most other resorts? The final straw was the cockroaches in the room - Big and small ones etc. I've travelled in Asia extensively so happy to take the rough with the smooth with Mother Nature but you really don't expect this in a premium resort charging premium prices? Koh Lipe is a lovely Island and we will definitely return but not to the Mountain resort.

we booked it because its wonderful location, but we didn't expect that horrible service. when we arrived, recepition arranged twin bed without telling us, when we rejected, the front desk said there is no guarantee of the bed from Agoda, but which is not true. because I had the screenshot that I should be a double bed. so in the end, they arrange king bed. also, the safety box was locked by previous customers, we wait another half hour then finally staff came to fix. it's super horrible experience. if you don't want to ruin your holiday mood. don't stay at this hotel

Pro: The location is awesome, especially the view from the restaurant. Nice beach with great coral reef right at the hotel. contra: Too expansive for what you get. More then 100 $ per night for a Bungalow full of bugs. It's also not as shown on the pictures. it's quiet small and very old. the have new and old bungalows (deluxe bungalow). If you lucky, maybe you will get one of the newer ones. We stay there for three nights and after 2 nights without cleaning the room and not changing towels I complained. Then they make up the room...

Staff are very friend and supportive, you just need to ask them if you need help. I stayed in Deluxe Garden, room is spacious even after added extra bed. Breakfast menu changes everyday and many choices, I stayed 4 days there and enjoy the breakfast everyday. Quiet and clean beach, safe for kids to swim, not many boats passing thus you can have fresh air while you are sunbathing or snorkelling there. You can get very nice sunrise view as well.

After a long flight/van/boat combo, we arrived to find our room wasn't ready yet. We were told to wait several times, even though the 2pm check-in time had already passed. We waited around half an hour before being shown to our rooms. Grateful to receive an upgrade for the frustrating delay. Sadly, our frustrations continued. Following morning, we requested our room to be cleaned. Once via the tag, another time via calling reception. And a third time, by asking the maid (in clear Thai). After coming back around 6pm, nothing had been done. We let it pass. Following morning, repeat. Hung the tag out. Called reception, asked the maid. Nothing. We had to go down and ask reception why our room hadn't been cleaned since arrival despite many requests. Their response was that they were short on staff. I can't get my head round how one can pay 14,000 baht for a 3-night stay and not have their room cleaned. Finally, upon checking out we had to wait 20 minutes for them to check the room and provide us with our change. We almost missed our boat heading back to the mainland. The resort itself is beautiful, with stunning views and a calm setting at the tip of Sunset Beach. Sadly, the bare minimal services are severely lacking. Setting and service are one giant oxymoron. To top it off, we were placed at this resort to carry out a paid review. It's laughable how slow and unresponsive the staff were throughout our stay.

I would 101% recommend this hotel. It's the perfect location to kayak and to see the sunset. FREE shutter bus to Walking Street from 7pm-10pm which would save you 50 baht/person each trip and FREE hotel transfer as well! What impressed me most is their customer service. After I've checked out to stay at another hotel, I realized I've misplaced my belongings which included locks, keys and a mobile phone. I've emailed them first and called them. They informed me that they have PERSONALLY SENT it to the receptionist of my second hotel, saving me the effort and the trip back to the resort. They even emailed me back after talking on the phone, this shows that they do not leave any emails unanswered. They really went the distance (no puns intended) to meet their customers' urgency even when I've already checked out. Kudos to the staffs working in Mountain Resort!!

It is a great choice for staying in Koh Lipe. Take the sea view option if you can. We had a delux garden room and it was great even with some sea view from the terrace. The breakfast was amazing. Staff take very good care of their guests. The only remark that bathroom could be updated...

This hotel has a very superb view from the mountain oversee the oceans. Snorkeling can be done just at the sea near hotel....we even see nemo n many other nice coral fish there. Hotel provide free two way transfer to pier which is good and also free shuttle in the evening to the walking street. The only down side is that need the climb the slope and staircase frequently because it’s a mountain resort. The extra bed that we add for my girl was extremely uncomfortable and end up we have to squeeze on the double bed. The tile below our bed also start to popping out need maintenance.

Well, am not going to comment on the hotel itself - it was quite ok. However, after having received what I thought was a 62% discount I arrived at the hotel. First thing I saw in the reception was the pricelist and to my surprise and a quick calculation it was a fact that the hotel had first more than doubled the price on Agoda and then deducted the 62% - What I payed was the normal standard rate. It too all of the pleasure out of my stay there, specially because the manager after I had confronted him the fact that the hotel is cheating us guests, got so angry and worst of all - Blamed Agoda. So this is the reason alone for me not recommending this hotel - at least be aware that what you think is a huge discount is not!