A deposit via Paypal is required to secure your reservation. The property will contact the guests via email after booking on instructions about payment. Please see the deposit policy for details.
Guests are kindly requested to indicate the mode of transport to the property at the time of booking. Please also notify the number plate of your vehicle, if arriving by car.
Please inform Mountainside Palace in advance of your expected arrival time at least 3 days in advance.
Please also note the following:
-The front desk closes at 18:00 between 1 May and 31 October. During this period, late check-in until 19:30 is accepted only if the property is notified in advance.
-The front desk is open 24-hours between 1 December and 30 April.
Upon advance reservations, rental cars and taxi rides can be arranged.
1 extra futon bedding can be accommodated at a surcharge.
Please note that requesting an extra bed costs a different amount in summer and winter. Please contact the property directly for more details. Please note that the check-in and key-collection take place at: Niseko Landmark View, 181-4 Yamada :, 044-0081 Kutchan-cho . Please inform Mountainside Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.