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![Check-in [24-hour]](https://pix10.agoda.net/hotelImages//21725902/0/9360d90ac222e39249905b8873f4b1ec.jpeg?ce=2&s=1024x768)
- Airport transfer available for FREE! To request, check the box on the...
The hotel provides free shuttle bus to/from Geneva Airport.
770 meters to public transportation - SBB CFF FFS Station is within 770 meters
Currency exchange
Free Wi-Fi in all rooms!
Free Wi-Fi
Car park
Front desk [24-hour]
Fitness center
Restaurants
Bar
Sauna
Airport transfer
5 travelers have booked today.
Based on 386 verified reviews
8.8
8.5
8.4
8.3
8.2
8.0
Nearest transportation options
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SBB CFF FFS Station is within 0.77 km
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Centre voyageurs CFF Station is within 0.82 km
Location rating score
| Value for money | 8.0 |
| Distance to city center | 0.15 km |
| Location rating | 8.4 |
| Nearest airport | Geneva Airport (GVA) - Switzerland |
| Distance to airport | 650 m |
Based on 386 reviews from verified travelers
Mövenpick Geneva provides airport transfer services for free upon request. To request, check the box on the booking form just before the payment page.
Mövenpick Geneva has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Mövenpick Geneva has a total of 350 rooms.
Verified past guests that have stayed at Mövenpick Geneva had an average nightly stay of 2 nights at this property.
The average room rate for Mövenpick Geneva in the past month is 130.67 CHF, compared to city's average of 241.23 CHF.
100.0% of our past guest ratings have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Mövenpick Geneva down in the review section.
Past couple travelers that have stayed at this property have given Mövenpick Geneva an average rating of 8.1. You can look up on more in depth customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.
Mövenpick Geneva’s local neighborhood is Geneva Airport which comprises of popular restaurants such as Restaurant Royal Oriental, Le Pommier, and Luigia Rive Droite.
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified periods may be charged an additional fee.
Large events and gatherings such as engagements, private events, and weddings can be managed at Mövenpick Geneva. Small or intimate events like birthday parties, graduation parties, honeymoons, and entertainment events can also be accommodated. Services for audio-visual equipment and wireless internet are offered to help your event go smoothly.
Wake up to an amazing continental and buffet breakfast at Mövenpick Geneva. Guests can enjoy breakfast offered with an additional charge of 32 CHF for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

Experience Luxury and Convenience at Mövenpick Geneva
Welcome to Mövenpick Geneva, a luxurious 4.5-star hotel located in the heart of Geneva, Switzerland. With its prime location just 0.15 km from the city center, this hotel offers both comfort and convenience for both business and leisure travelers. Renovated in 2011, Mövenpick Geneva combines modern elegance with a touch of Swiss charm, providing guests with a truly memorable stay.
Step into the grand lobby of Mövenpick Geneva and be greeted by the warm and friendly staff, ready to assist you with all your needs. With a total of 350 well-appointed rooms, this hotel offers a wide range of accommodation options to cater to every guest's preferences. Whether you are traveling alone, with a partner, or with your family, Mövenpick Geneva has the perfect room for you.
Check-in at Mövenpick Geneva begins at 02:00 PM, allowing you to settle in and start your Geneva adventure at your own pace. The check-out time is until 12:00 PM, giving you ample time to relax and enjoy your last moments in this beautiful city. For those with early morning flights, the hotel's close proximity to the airport ensures a quick and hassle-free journey, with just a short 3-minute drive to reach your departure gate.
Please note that Mövenpick Geneva has a child policy in place. While children are welcome to stay at the hotel, they may not be able to stay free of charge. Extra charges may apply, so it is advisable to contact the hotel directly for more information. Experience the perfect blend of luxury, convenience, and Swiss hospitality at Mövenpick Geneva.
Unwind and Indulge in Mövenpick Geneva's Enticing Entertainment Facilities
At Mövenpick Geneva, you'll find a plethora of entertainment facilities that will make your stay truly unforgettable. Whether you're looking to shop, try your luck at the casino, enjoy a night out at the nightclub, or simply pamper yourself, this hotel has it all.
Indulge in retail therapy at the on-site shops, where you'll find a wide range of luxury brands and unique souvenirs to take home. For those feeling lucky, the casino offers a thrilling gaming experience with a variety of table games and slot machines. After a long day, head to the bar and enjoy a refreshing cocktail or a glass of fine wine, while soaking in the vibrant atmosphere.
If you're in the mood for some late-night fun, the hotel's nightclub is the perfect place to dance the night away to the latest beats. For those seeking relaxation and rejuvenation, the salon and spa offer a range of treatments, including massages, facials, and body wraps. Unwind further in the sauna or steam room, or take a dip in the sparkling pool.
For some friendly competition, the games room provides a variety of entertainment options, from billiards to board games. And don't forget to visit the gift and souvenir shop to pick up a memento of your stay. With Mövenpick Geneva's exceptional entertainment facilities, your stay in Geneva will be nothing short of extraordinary.
Unparalleled Sports Facilities at Mövenpick Geneva
At Mövenpick Geneva, guests can indulge in a wide range of sports and recreational activities, making their stay truly unforgettable. Whether you are a fitness enthusiast or an adventure seeker, this hotel offers an array of facilities to cater to all your needs.
Start your day with a refreshing swim in the indoor pool, perfect for those who prefer a more relaxed workout. For those who enjoy outdoor activities, Mövenpick Geneva boasts a golf course right on-site, where guests can practice their swing and enjoy breathtaking views of the surrounding landscapes.
Maintain your fitness routine at the well-equipped fitness center, complete with state-of-the-art equipment and professional trainers to assist you. After an invigorating workout, take a dip in the outdoor pool to cool off and soak up the sun.
If you are a nature lover, Mövenpick Geneva has got you covered. Embark on a fishing adventure in the nearby lakes or explore the picturesque hiking trails that surround the hotel. For thrill-seekers, the hotel offers skiing and diving opportunities, allowing you to experience the adrenaline rush of these exhilarating sports.
Unwind and find your inner peace at the yoga room, where you can practice your asanas amidst a serene and tranquil environment. For those who prefer underwater exploration, snorkeling is also available, offering a unique opportunity to discover the vibrant marine life.
With its wide range of sports facilities, Mövenpick Geneva ensures that guests have an unforgettable stay, filled with excitement, relaxation, and adventure.
Convenience Facilities at Mövenpick Geneva
At Mövenpick Geneva, convenience is a top priority. With a range of facilities and services designed to make your stay as comfortable as possible, you can relax and enjoy your time in Geneva.
For those looking to keep their wardrobe fresh and clean, the hotel offers a laundry service and dry cleaning facilities. You can trust that your clothes will be taken care of with the utmost care and attention.
In addition, Mövenpick Geneva provides room service for guests who prefer to dine in the comfort of their own room. Whether you're craving a late-night snack or a full meal, the hotel's room service menu offers a variety of delicious options to satisfy your appetite.
For added convenience, the hotel features safety deposit boxes, concierge services, and luggage storage. You can rest assured knowing that your valuables are secure and that the friendly and knowledgeable concierge team is available to assist you with any requests or recommendations.
Stay connected during your stay with free Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply browse the internet, you can easily stay connected throughout the hotel.
For guests who smoke, there is a designated smoking area available. This ensures that all guests can enjoy a comfortable and smoke-free environment throughout the rest of the hotel.
If you're in a hurry, Mövenpick Geneva offers express check-in and check-out services, allowing you to quickly settle in or check out without any hassle.
Daily housekeeping ensures that your room is kept clean and tidy throughout your stay, allowing you to fully relax and enjoy your time in Geneva.
Lastly, for those in need of a quick snack or drink, there is a vending machine conveniently located within the hotel. Whether you need a pick-me-up or a late-night treat, you can easily satisfy your cravings without having to leave the premises.
With these convenience facilities and services, Mövenpick Geneva goes above and beyond to ensure that your stay in Geneva is as convenient and comfortable as possible.
Convenient Transport Facilities at Mövenpick Geneva
At Mövenpick Geneva, guests can enjoy a range of convenient transport facilities that make exploring Geneva and getting around the city a breeze. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure for guests. Additionally, guests can take advantage of the various tours available, allowing them to discover the city's top attractions with ease.
For those who prefer to drive, Mövenpick Geneva provides a car park onsite, offering self-parking options for guests. Please note that car park charges may apply. Alternatively, guests can also make use of the hotel's car hire and taxi services, providing flexibility and convenience for exploring the surrounding areas. Additionally, the hotel offers a shuttle service, making it easy for guests to travel to and from the city center.
To enhance guests' overall experience, Mövenpick Geneva also offers a ticket service, allowing guests to conveniently purchase tickets for various attractions and events. With these comprehensive transport facilities, Mövenpick Geneva ensures that guests have a seamless and enjoyable stay in Geneva.
Luxurious Room Facilities at Mövenpick Geneva
Indulge in the ultimate comfort and convenience at Mövenpick Geneva, where every detail has been thoughtfully designed to enhance your stay. The rooms at this luxurious hotel are equipped with top-notch amenities to ensure a memorable experience. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the outside world. Wrap yourself in the plush bathrobes and unwind after a long day of exploring the beautiful city of Geneva. Stay up-to-date with the latest news with the complimentary daily newspaper delivered right to your doorstep. Style your hair effortlessly with the hair dryer provided, saving you precious time during your morning routine. For your entertainment needs, a television with satellite/cable channels is available, offering a wide range of shows and movies to choose from. Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages. With these exceptional room facilities, Mövenpick Geneva ensures that your stay is nothing short of extraordinary.
Indulge in Culinary Delights at Mövenpick Geneva
At Mövenpick Geneva, you can embark on a gastronomic journey with an array of dining options that cater to every palate. Start your day off right at our breakfast buffet, where you can savor a delectable spread of continental breakfast delights. From freshly baked pastries to a selection of cheeses and cold cuts, there's something to satisfy every craving.
For a casual dining experience, head to our coffee shop, where you can enjoy a cup of expertly brewed coffee paired with a variety of light snacks and pastries. If you're looking for a more formal setting, our on-site restaurant offers a diverse menu of international and local cuisine. Indulge in a culinary adventure as you savor dishes crafted with the finest ingredients and prepared by our talented chefs.
If you prefer to dine in the comfort of your room, our room service is available round the clock, ensuring that you can enjoy a delicious meal at any time of the day or night. And with daily housekeeping, you can rest assured that your dining experience will be complemented by a clean and comfortable environment. At Mövenpick Geneva, we strive to provide an unforgettable dining experience that will leave you wanting more.
Experience Comfort and Convenience at Mövenpick Geneva
Indulge in a luxurious stay at Mövenpick Geneva, where you can choose from a range of beautifully designed rooms to suit your preferences. Whether you are traveling alone, with your partner, or with your family, Mövenpick Geneva has the perfect room for you.
Unwind in the Classic King or Classic Queen Room, both offering a spacious 30 square meters of elegant living space. For a touch of luxury, opt for the Deluxe King Room, featuring a plush king-sized bed. If you prefer separate beds, the Deluxe Twin Rooms are equipped with either two single beds or two double beds, ensuring a comfortable stay for all guests. Families will appreciate the Family Queen Room, which provides ample space and two queen-sized beds.
By booking your stay at Mövenpick Geneva through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through different room options, compare prices, and make your reservation in just a few clicks. Experience convenience and peace of mind when you book your stay at Mövenpick Geneva through Agoda.
Conveniently Close: Mövenpick Geneva and Geneva Airport
Located just a stone's throw away from the Geneva Airport, Mövenpick Geneva offers unparalleled convenience for travelers seeking a seamless and stress-free stay in Switzerland's vibrant city of Geneva. With its strategic location, guests can easily access the hotel within minutes of landing, making it an ideal choice for both business and leisure travelers.
Not only does the proximity to the airport make Mövenpick Geneva a convenient choice, but it also offers a peaceful retreat away from the hustle and bustle of the city center. Nestled amidst lush greenery and beautiful landscapes, the hotel provides a tranquil oasis for guests to unwind and recharge. Whether you are seeking a comfortable stay before catching an early morning flight or looking to explore the city's attractions, Mövenpick Geneva's location ensures that you are never far from your destination.
In addition to its convenient location, Mövenpick Geneva also offers easy access to Geneva's most popular attractions. The hotel is just a short drive away from the iconic Jet d'Eau, the stunning Lake Geneva, and the charming Old Town. Guests can immerse themselves in the rich culture and history of Geneva, indulge in world-class shopping, or savor the exquisite Swiss cuisine at the nearby restaurants. With its unbeatable location and exceptional amenities, Mövenpick Geneva provides an unforgettable experience for every traveler visiting Geneva.
Traveling from the Airport to Mövenpick Geneva
Located conveniently within the premises of Geneva Airport, Mövenpick Geneva offers a seamless and stress-free arrival experience for travelers. Upon landing at Geneva Airport, guests can easily reach the hotel by taking a short walk from the arrival terminal. The hotel's prime location not only saves time but also provides a great advantage for those with early morning or late-night flights.
For guests arriving at other airports near Geneva, such as Lyon-Saint Exupéry Airport or Zurich Airport, there are several transportation options available. One of the most popular choices is taking a direct train from the airport to Geneva's main train station, Gare de Genève-Cornavin. From there, it is a quick and convenient tram ride to the hotel. Alternatively, taxis and private airport transfers can also be arranged for a more personalized and hassle-free journey.
No matter which airport you arrive at, Mövenpick Geneva's location ensures a smooth and convenient transfer, allowing you to start your stay in Geneva with ease. With its modern amenities, comfortable rooms, and excellent service, Mövenpick Geneva is the perfect choice for both business and leisure travelers seeking a luxurious and convenient stay in the heart of Geneva.
Discover the Rich Cultural and Natural Attractions near Mövenpick Geneva
Nestled in the vibrant city of Geneva, Mövenpick Geneva is surrounded by a plethora of captivating landmarks and attractions. Just a short distance away, you will find the renowned International Red Cross and Red Crescent Museum, where you can delve into the history and humanitarian efforts of these organizations. Immerse yourself in the fascinating stories of Swiss expatriates at the Musée des Suisses Dans Le Monde, offering a unique perspective on Swiss culture and heritage.
For nature enthusiasts, a visit to the Jardin Botanique Alpin de Meyrin is a must. This beautiful alpine botanical garden showcases a diverse array of flora, allowing you to wander through enchanting landscapes and discover rare plant species. If you're interested in wildlife, head to the Vivarium Elapsoidea, where you can observe various reptiles and learn about their habitats and behaviors.
For those attending events or exhibitions, the Palexpo convention center is conveniently located nearby. Don't miss the chance to admire the Monument to Sisi, a stunning tribute to Empress Elisabeth of Austria, known as Sisi, which stands as an iconic symbol of Geneva's history. Additionally, the hotel's proximity to P1 and P+R Pré-Bois makes it easy to explore the city and its surroundings at your own pace.
After a day of exploration, unwind and recharge in the tranquil Parc Sarasin, a serene green space perfect for a leisurely stroll or a peaceful picnic. For art enthusiasts, P42 is an art gallery that showcases contemporary works by local and international artists, offering a unique cultural experience.
With its prime location, Mövenpick Geneva provides a gateway to the rich cultural heritage and natural beauty that Geneva has to offer. Whether you're a history buff, nature lover, or art enthusiast, the hotel's surroundings ensure an unforgettable stay filled with exploration and discovery.
Convenient Public Transport Stations near Mövenpick Geneva
Located in the charming neighborhood of Chambésy in Geneva, Mövenpick Geneva offers easy access to several public transport stations, ensuring that guests can explore the city with convenience and ease.
One of the nearest public transport stations to the hotel is Chambésy Train Station, which is just a short walk away. From here, guests can hop on a train and reach various attractions in Geneva and beyond. Whether you want to visit the iconic Jet d'Eau, explore the historic Old Town, or take a day trip to the picturesque towns of Lausanne or Montreux, the train station offers excellent connectivity.
Another convenient option is the Geneve Aeroport Train Station, located near Geneva Airport. This train station is well-connected to major cities in Switzerland and Europe, making it ideal for guests arriving by air. From here, guests can easily reach Mövenpick Geneva by taking a short train ride or opt for a taxi or shuttle service.
With these public transport stations in close proximity, Mövenpick Geneva provides guests with the perfect base to explore Geneva and beyond, ensuring a seamless and hassle-free travel experience.
Diverse Dining Options Just Steps Away
When it comes to dining near Mövenpick Geneva, guests are spoiled for choice. From traditional Swiss cuisine to international flavors, there is something to satisfy every palate. Just a short stroll from the hotel, you will find Le Pommier, a charming restaurant known for its delicious French dishes. For those craving Asian flavors, Restaurant Royal Oriental offers a tantalizing menu of Chinese and Thai specialties. If you're in the mood for a juicy steak, head over to Grizzly or Beau site grill, where you can indulge in perfectly cooked meat. For a cozy and intimate dining experience, look no further than restaurant du P'tit Music'Hohl, a hidden gem that serves up delightful Swiss delicacies. Chez Nina is another local favorite, serving up classic European cuisine with a modern twist. If you're a fan of Italian food, L'Olivo is a must-visit, offering a wide range of authentic Italian dishes. And for wine and cheese lovers, Swiss Cellar - Swiss Wine & Cheese - Geneva Airport is the perfect spot to sample the finest Swiss wines and cheeses. For a taste of local charm, make your way to Auberge d’Hermance, a picturesque restaurant situated by Lake Geneva. And if you're a music lover, don't miss the Montreux Jazz Cafe, where you can enjoy great food and live music. Finally, for a quick bite or a light snack, Le Snack Aux Bonnes Choses is a popular choice among locals and tourists alike. With such a diverse range of dining options right on your doorstep, Mövenpick Geneva is the perfect base for food enthusiasts.
Affordable Luxury: Experience Mövenpick Geneva at a Great Price
When it comes to finding the perfect accommodation in Geneva, Mövenpick Geneva offers exceptional value for your money. With an average room price of just $223, Mövenpick Geneva provides a luxurious experience at a fraction of the cost compared to other hotels in the city.
In a city where the average hotel room price is $289, Mövenpick Geneva stands out as an affordable option without compromising on quality. From the moment you step into the elegant lobby, you'll be greeted with warm hospitality and a sense of sophistication. The beautifully designed rooms and suites offer a comfortable retreat, featuring modern amenities and stunning views of the city or the picturesque lake.
Whether you're visiting Geneva for business or leisure, Mövenpick Geneva offers excellent value for money. With its prime location, impeccable service, and competitive pricing, this hotel is the perfect choice for travelers looking to experience the best of Geneva without breaking the bank.
Excellent Service, Convenient Location, and Delicious Breakfast
Mövenpick Geneva has garnered numerous positive customer reviews, highlighting its excellent service, convenient location, and delicious breakfast. Guests have consistently praised the hotel's friendly and attentive staff, who go above and beyond to ensure a pleasant stay. The free shuttle service to the airport is highly appreciated, making travel arrangements hassle-free for guests. Additionally, the hotel's gym facilities are well-maintained and offer a great place to unwind and stay active.
Situated near the airport, Mövenpick Geneva enjoys a prime location that guests find convenient. The hotel's proximity to public transportation makes exploring the city effortless, with complimentary transportation tickets included with your room. Whether you're visiting for business or leisure, the hotel's location provides easy access to Geneva's attractions and amenities.
One of the highlights of staying at Mövenpick Geneva is the delicious breakfast offered. Guests rave about the variety and quality of the breakfast options, ensuring a delightful start to the day. With a combination of excellent service, a convenient location, and a delectable breakfast, Mövenpick Geneva is the perfect choice for a memorable stay in Geneva, Switzerland.
A Luxurious Retreat with Exceptional Customer Ratings
Discover the epitome of luxury and comfort at Mövenpick Geneva, a hotel that consistently receives outstanding customer ratings. With an impressive overall score of 8.4, it is evident that guests are thoroughly satisfied with their stay. From the moment you step into the elegant lobby, you will be greeted by the warm and friendly staff who are dedicated to providing exceptional service throughout your stay.
One of the key highlights of Mövenpick Geneva is its excellent value for money, scoring an impressive 7.8. Guests appreciate the hotel's commitment to offering top-notch facilities and services at a reasonable price. Whether you are visiting for business or leisure, you can indulge in the hotel's state-of-the-art facilities, including a fitness center, spa, and swimming pool, ensuring a rejuvenating and memorable experience.
When it comes to cleanliness, Mövenpick Geneva excels with a remarkable score of 8.9. The hotel takes great pride in maintaining immaculate rooms and public areas, ensuring a hygienic and comfortable environment for all guests. You can rest assured that your room will be spotlessly clean, providing a serene sanctuary where you can unwind after a day of exploring the beautiful city of Geneva.
With its central location, Mövenpick Geneva scores an impressive 8.4 for its convenient location. Situated just minutes away from Geneva International Airport and the city center, guests have easy access to all the major attractions and business districts. Whether you want to explore the charming Old Town, visit the iconic Jet d'Eau, or attend a conference at the Palexpo Convention Center, everything is within reach.
The dedicated and attentive staff at Mövenpick Geneva receive a remarkable score of 8.5 for their exceptional service and professionalism. From the moment you check-in until the time you depart, the staff goes above and beyond to ensure that your every need is met. Whether it's arranging transportation, recommending local attractions, or providing personalized assistance, you can rely on the staff to make your stay truly unforgettable.
Experience the unparalleled luxury and exceptional customer service that Mövenpick Geneva has to offer. With its outstanding customer ratings, this hotel is the perfect choice for discerning travelers seeking a memorable and indulgent stay in Geneva.
Excellent8.3
Facilities
Excellent8.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
We chose this hotel for several reasons, and we’re glad we did. The price was very reasonable compared to other hotels in the area. We booked a quadruple room that comfortably accommodated the four of us. The hotel was very clean, although the bathroom was a bit on the smaller side. However, it didn’t bother us since we were only staying one night. One of the standout features was the free Wi-Fi and the complimentary shuttle service to and from the airport. To use the shuttle, just call the hotel in advance for pickup. Follow the hotel shuttle signs to find the waiting area outside the airport entrance—it’s quite convenient. The receptionist welcomed us with a warm smile and was very patient in answering our questions, especially since we were a bit disoriented on our first day. They provided us with free guest cards for public transport, which was a straightforward process. During our stay and thanks to the free guest cards, we explored various attractions in Geneva, including the United Nations, the Broken Chair, the Jet d'Eau fountain, and the Flower Clock. We also enjoyed browsing local shops. The hotel’s location made it easy to get around via bus, and we were able to take the bus back to the hotel effortlessly. We parked our car overnight at the ICC parking facility next to the building, we have paid around CHF18 (maximum per day is CHF20), which was very convenient. We checked out the next day, and overall, we had an excellent experience. This hotel exceeded our expectations, and we highly recommend it to others.
Dear Zhing, Thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We appreciate you highlighted the location near to the airport, the free Shuttle service, the excellence of our staff and the free ticket trasnportation. We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager.
I had a very unpleasant check-in experience today at Movenpick Geneva. The receptionist named Samy was extremely disrespectful in his communication. He made an inappropriate joke about my name “Aishah” and when I responded in a light-hearted manner, he turned to my sister and said, “Her communication is very bad,” which I found insulting and unprofessional. I understood everything he said, and I responded properly, though perhaps my Malaysian accent was a bit unfamiliar to him. He also repeatedly questioned if our room was really for four people, with a sarcastic expression that made me feel like he was mocking our ability to afford the booking. This was completely unnecessary as the room I booked on Agoda clearly stated it was suitable for four guests, and we were only staying one night before flying home to Malaysia. His attitude left me feeling deeply embarrassed and disappointed, especially as this was my first time in Geneva. In contrast, the receptionist sitting next to him (wearing glasses) treated guests with politeness and professionalism – a complete difference in approach. I hope Movenpick Geneva seriously looks into this matter and provides better hospitality training, especially in cultural sensitivity and guest interaction. Guests deserve respect, regardless of nationality or language background. The Geneva Pass also we just received a day of our arrival. Its also given to us after i email to them. I hope this hotel can improve their services same like others movenpick such as in Malaysia.
Dear Siti, We sincerely apologize for the unpleasant check-in experience you had. Respect and professionalism are fundamental values for us, and we are deeply concerned to hear about your experience. We take your feedback seriously and will be addressing this matter with our team to ensure all staff receive additional training on cultural sensitivity and guest interaction. We truly appreciate you bringing this to our attention, as it helps us improve our services. We hope to have the opportunity to welcome you again in the future and provide you with the warm and respectful hospitality you deserve. Best Regards, Franck Fleury General Manager
Free shuttle is a plus point. Hotel is clean. There is a casino inside the hotel to pass time. Will consider to stay again when next visit.
Dear Tan, Thank you for your kind review. We are delighted to hear that you enjoyed your stay in the Family Queen Room and appreciated the cleanliness of the hotel, the convenience of the free shuttle, and the on-site casino. It is wonderful to know you would consider staying with us again — we look forward to welcoming you back on your next visit! Warm Regards, Franck Fleury Cluster General Manager
The receptionists were great, and overall it was great. But the hotel is a bit run down and the corridors, doors and and carpets look really old. The cleanliness was okay, the beds were good, but there was fingerprint stains on the soap and lotion bottle in the bathroom when we walked in. To my understanding, this hotel is probably built for air crew members to rest because it is so close to the airport. But the it is very well connected, and there is a casino downstairs. Thanks for the team for a lovely stay!
Dear Khaliunaa, thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager
770 meters to public transportation
Free airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“Great Location with Casino”
This property offers excellent value for money and is perfectly located near key attractions. The staff is incredibly friendly and attentive, making the experience enjoyable. While the cleanliness was generally good, there were minor areas that could use some attention. The facilities are decent, though there's room for improvement in certain aspects. Overall, a solid choice for a comfortable stay.
Dear Harsh, Thank you for your valuable feedback. We are pleased to hear that you appreciated the convenient location, friendly staff, and overall value of the property. Your observations regarding cleanliness and facilities have been duly noted and will be taken into consideration for future improvements. Sincerely, Franck Fleury General Manager