Movenpick Suriwongse Hotel
Movenpick Suriwongse Hotel
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10.0
Exceptional

"Been look after us by the manger very well and up graded our..."

Neena

|

April 28, 2018

Deluxe Twin - Bed Movenpick Suriwongse Hotel
Deluxe Twin - Bed
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Lobby Movenpick Suriwongse Hotel
Lobby
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Lobby Movenpick Suriwongse Hotel
Lobby
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Fitness center Movenpick Suriwongse Hotel
Fitness center
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Excellent
Location
8.9
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What guests are saying:
Friendly and helpful staff with good location
joo from Singapore
Group
Really like this hotel service very much, been staying in it for more than 10 years and the service of the staff is improving year by year to make customer feel at home, Fantastic especially a big thanks to the front desk Assist Manager Mr Sonee.
joo from Singapore
Group
night market is right under but very convenient
Butsarin from Thailand
Solo traveler
Miss Peegawan D. (Housekeeper) was excellent. She always kept our room clean and neat.
Paul from United States
Family with teens
great location and nice rooms
Seng from United States
Group
Very nice hotel, excellent staff. Mr Win & Mr Net went out of there to make everything good. Only draw back was the pool being repaired, but we were able to use an adoring hotel pool. Very nice, highly recommended.
Paul from United States
Family with teens
Staff are friendly and very helpful.
joo from Singapore
Group
Very spacious room at a great location. However there's metal smell from the tap.
Judy from Singapore
Group
Excellent location
Thi from Australia
Group

Movenpick Suriwongse Hotel

Excellent location
- 650 meters from city center
- What's nearby?
Very good
From 3395 reviewsSee what guests said
7.9
/
10
Excellent service
8.0
Recommended by 84% of guests
Value for money7.7
Distance to city center0 km
Location rating8.9
Nearest airportChiang Mai International Airport (CNX)
Distance to airport4.2 km
  • Airport transfer

  • Located in heart of Chiang Mai

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
7.8
Very good
Room comfort & quality
Suite King
Suite King
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Family Suite
Family Suite
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 2 single beds and 1 king be...
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Deluxe King
Deluxe King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Premium King
Premium King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Junior Suite King
Junior Suite King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Classic King
Classic King
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 double bed
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Superior King
Superior King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Twin
Superior Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Classic Twin
Classic Twin
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Have a question for Movenpick Suriwongse Hotel?

What people love about the property

  • 10.0
    Exceptional

    "Hotel Staff Service Is Very Good"

    joo G.

    |

    May 9, 2018

  • 8.8
    Excellent

    "Hope the prices stay reasonable."

    Roberto V.

    |

    January 2, 2018

  • 8.8
    Excellent

    "Rooms are very clean and big with comfortable bed."

    Au

    |

    December 15, 2017

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More about Movenpick Suriwongse Hotel

More about Movenpick Suriwongse Hotel

9.6
Exceptional

"Location is good."

Lau

|

August 18, 2017

An overview

The 4-star Movenpick Suriwongse Hotel is located in downtown Chiang Mai and provides 286 well decorated rooms and suites to ensure a pleasant vacation. For the business traveler, the hotel has meeting rooms that can accommodate 15-300 participants, depending on the nature of the event. Guests can experience Thai, Mediterranean, and Caribbean cuisine at the three dining outlets of the hotel. Unwind after a day sightseeing with a dip at the pool or a luxurious massage. Movenpick Suriwongse Hotel can be easily booked with our secure online booking form. Simply enter your dates and click to proceed.

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Yorgi's
210 m Thai
Family Food
330 m Thai
Elegant Lanna Boutique & Restaurant
450 m Thai
American cuisine
American cuisine
The Duke's
40 m American, Bar, European
My Place Lounge
220 m American, Bar, Diner
Ploen Ruedee Night Market
330 m American, Asian, European
Asian cuisine
Asian cuisine
Le Bistrot at Suriwongse Hotel
20 m Asian, Bar, European
Fueng Fah Restaurant
30 m Asian, Chinese, International
Latest Recipe
40 m Asian, European, Halal

What they offer

9.2
Exceptional

"Very attentive and excellent staff."

Terry

|

April 17, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3395)Booking.com Reviews (401)
7.9
/
10
Cleanliness7.4
Facilities7.4
Location8.9
Room comfort and quality7.8
Service8.0
Value for money7.7
Provided by verified guests of Agoda
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All guests (3395)
All room types

Show reviews that mention 

Showing 3095 verified guest comments
12345
8.0
Excellent
SONIA from Hong Kong
Couple
Junior Suite King
Stayed 4 nights in December 2018
Very good”
We loved this hotel, expect what you pay for it is not 5* so cleanliness was lacking a little. Bang it the middle of the night market so downstairs is bustling. we would Definitely stay here again. only thing was rooms feel a bit old especially the bathroom. There is a great outdoor restaurant..Can sit and watch the world go by. it is very relaxing. Thanks you movenpick for making chiang mai a memorable trip.
Reviewed January 03, 2019
Dear Khun Sonia, Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location and relaxing. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded January 03, 2019
Movenpick Suriwongse Hotel
10.0
Exceptional
Lim from Singapore
Family with young children
Superior King
Stayed 1 night in December 2018
Perfect location, great service! ”
Very satisfied with the services rendered for my 1st stay. My children suffered food poisoning from eating outside food, and they vomited all over the sheets in the middle of the night. Manager Nat was nice and quick in arranging people to change my sheets at 2am without costs and even offered transportation if I needed to go to the hospital. Hospitality was extended through out my stay where I was also able to bring the breakfast from the restaurant up my room for my children whom are too weak to head down for breakfast. Will definately choose Movenpick again
Reviewed December 20, 2018
Dear Khun Lim, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
Responded December 24, 2018
Movenpick Suriwongse Hotel
8.4
Excellent
Timothy from United States
Couple
Deluxe King
Stayed 5 nights in December 2018
Let down”
The staff was excellent, we had a wonderful message at the spa, breakfast was good, room service not so good. it might be named movenpick, but it is a far cry from. What you expect from the movenpick brand. The Bed was way to hard, limited English speaking television, air conditioning did not work all that well.
Reviewed December 11, 2018
Dear Khun Timothy, Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location, spa, breakfast and excellent staff. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded December 13, 2018
Movenpick Suriwongse Hotel
9.2
Exceptional
Ryan from United States
Business traveler
Premium King
Stayed 4 nights in October 2018
Great value and excellent location!”
The mövenpick hotels staff was incredibly nice and welcoming. I received a free 30 minute neck and shoulder massage and a welcome drink (fresh coconut juice). The room was big, clean and comfortable. Bed was firm, but not a rock. Make sure you get the free breakfast, it was really tasty. Buffet style with a good assortment of western food (eggs/omelets/bacon), Thai food and Indian food. Hot coffee, drinks, fresh fruits and cereal were also available. And the location of the mövenpick Chiangmai was excellent: very close to the night markets, hard rock cafe, many restaurants and bars. Old town is an easy 10-15 minute walk. Overall, I'm really glad I stayed at the Chiang Mai Moevenpick Hotel, would definitely stay here again.
Reviewed November 08, 2018
10.0
Exceptional
joo from Singapore
Business traveler
Superior King
Stayed 5 nights in October 2018
Good hotel to stay”
Been staying in this hotel for more than 10 years, only things I can say that they keep improving especially the service staff. Always attend to your request whenever they can. A big thank you to front manager Mr Sunet who personally in touch with guest and so helpful that we feel at home. Keep up the good work staff of Suriwongse.
Reviewed October 24, 2018
Dear Khun joo, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
Responded October 29, 2018
Movenpick Suriwongse Hotel
8.4
Excellent
John from Australia
Group
Superior King
Stayed 5 nights in October 2018
famebuck”
Great hotel in a great location close to night markets and pool bars. Rooms are generous size. Only thing is that non smoking rooms is not enforces enough and serial smokers make the corridors smoky and smelly. Recommend the hotel and beautifully located.
Reviewed October 22, 2018
Dear Khun John, Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded October 29, 2018
Movenpick Suriwongse Hotel
10.0
Exceptional
QUENTIN from United States
Couple
Classic King
Stayed 2 nights in October 2018
Great Convenience”
Great newly renovated large room, a little out of the way but nice room, very quiet, good rest. Nice restaurant we ate breakfast and some dinners there. Just off of the main street of the night market, could not be much closer without being on the street. Just across from the Night market
Reviewed October 12, 2018
Dear Khun Quentin, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
Responded October 29, 2018
Movenpick Suriwongse Hotel
10.0
Exceptional
joo from Singapore
Group
Superior Twin
Stayed 5 nights in September 2018
Excellent Staff Customer Service”
Really like this hotel service very much, been staying in it for more than 10 years and the service of the staff is improving year by year to make customer feel at home, Fantastic especially a big thanks to the front desk Assist Manager Mr Sonee.
Reviewed September 19, 2018
Dear Khun joo, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
Responded September 21, 2018
Movenpick Suriwongse Hotel
8.0
Excellent
James from China
Family with young children
Deluxe Twin
Stayed 6 nights in August 2018
Great Location & Facility”
The location of this hotel in less than 50 meters away from the "Chiang Mai Night Bazaar", which is a great place to shop for goods and food. It is also easy to find those "Red Truck Taxis" to get a ride to other tourist places for a reasonable amount of Baht... The facility looks as if was recently renovated, so that is a positive. However, the staff guest services were lacking, as many simple request were not fulfilled. Don't expect too much from the breakfast & Housekeeping staff, as they will do only the minimal amount of assistance as required... Hotel was priced fairly for what was supplied, so overall it was a good place for a stay...
Reviewed August 30, 2018
Dear Khun James, Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded September 10, 2018
Movenpick Suriwongse Hotel
10.0
Exceptional
Jordan from Singapore
Solo traveler
Superior King
Stayed 2 nights in August 2018
Excellent hotel facilities and located at the night bazaar”
The hotel provided a complimentary 30 minute massage in their spa upon check in. It was relaxing. What I love about this hotel was its location. It was only footsteps away from the night bazaar and you won't have to take the tuktuk or songtaew at all. Shopped and ate all I wanted when I was there. The travel desk provided quality day tours at very good prices. I paid 1500THB (USD45) for a full day Doi Inthanon trip. So if you prefer convenience and luxury at affordable prices, this hotel is a right choice.
Reviewed August 21, 2018
Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
Responded August 22, 2018
Movenpick Suriwongse Hotel
8.8
Excellent
Geok from Singapore
Couple
Classic Twin
Stayed 3 nights in August 2018
Great location!!”
Location of the hotel is perfect. It’s just minutes walk to the Night Bazaar. Although the hotel is partially renovated with a brand new reception area, there’s a sewage smell that greeted us. Hope it’s temporary. Good thing it was only the reception area. We were given rooms at the old wing that is not renovated. But room is clean and beds are comfortable. Breakfast is average if you are not fussy. For the price and location, this is not a bad hotel to stay.
Reviewed August 09, 2018
Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded August 14, 2018
Movenpick Suriwongse Hotel
9.2
Exceptional
Chan from Singapore
Family with young children
Classic King
Stayed 3 nights in November 2018
Convenient location”
Hotel is conveniently located near shopping area and many attraction points. Street is always bustling and it is so easy to find food and drinks. The room is clean and cosy but could have been better if there are rooms to accommodate for family with kids such as 2 twin bed instead of 2 single beds. Price of room keeps fluctuating and early bird fare is not the cheapest fare available which is rather disappointing. Fortunately, staff is very friendly and can converse well in mandarin and english.
Reviewed December 01, 2018
Dear Khun Chan, Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location, clean room and staff. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded December 03, 2018
Movenpick Suriwongse Hotel
7.6
Very good
Hugh from United States
Solo traveler
Classic King
Stayed 2 nights in November 2018
Very good”
Not my sort of place since it looks upscale with the polished entrance, staff and mannerisms of an expensive hotel, but underneath, it's only a large hotel. Besides, I prefer more organic type boutique hotels with smaller footprints and more community interaction and more reasonably priced. At a hundred plus per night, overpriced.
Reviewed November 16, 2018
Dear Khun Hugh, Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated. Movenpick Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues. I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us. Sincerely, Vinai Chitaratsanee General Manager
Responded November 16, 2018
Movenpick Suriwongse Hotel
10.0
Exceptional
Nellie from Singapore
Business traveler
Classic King
Stayed 2 nights in October 2018
Value for Money”
Hotel undergo refurbishment stage-by-stage. Very convenient location and right in the Night Bazaar vicinity. Good room rate too. For Dim Sum Buffet, do allow customers to choose rather than serving all the items by-default.
Reviewed October 30, 2018
Dear Khun Nellie, Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location with good room rate. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded October 30, 2018
Movenpick Suriwongse Hotel
9.2
Exceptional
Paul from United States
Family with teens
Superior King
Stayed 5 nights in June 2018
Exceptional”
Very nice hotel, excellent staff. Mr Win & Mr Net went out of there to make everything good. Only draw back was the pool being repaired, but we were able to use an adoring hotel pool. Very nice, highly recommended.
Reviewed July 07, 2018
Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
Responded July 09, 2018
Movenpick Suriwongse Hotel
8.0
Excellent
Paul from United Kingdom
Couple
Superior King
Stayed 2 nights in May 2018
Good hotel, good location in the main building ”
Great hotel, good location, service very good. Nice room as soon you are in the main building. We book with Agoda and they give at first a room in front of 2 big outdoor noisy fans and kitchen smell in the old building we complained and they change straight away for a normal and quiet room in the main building. Service and breakfast very good. Ashamed that they give worst room when you come from Agoda and give you a normal room when you start to complaint.
Reviewed May 08, 2018
Dear Khun Paul, Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location and service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded May 09, 2018
Movenpick Suriwongse Hotel
10.0
Exceptional
Peter from Thailand
Couple
Deluxe King
Stayed 4 nights in April 2018
Return visitors”
We had excellent service, especially from the staff in the restaurant. The young man there gave us some extremely useful travel advice and was helpful and friendly at all times. In fact EVERYONE did their best to be accommodating to our wishes. Hire car was well arranged with no surprises! See you all next trip from Khon Kaen..
Reviewed May 01, 2018
Dear Khun Peter, Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
Responded May 02, 2018
Movenpick Suriwongse Hotel
8.8
Excellent
Michael from Australia
Solo traveler
Classic King
Stayed 2 nights in April 2018
Excellent”
The hotel has been recently renovated and the foyer is very new and impressive. The breakfast served in the ground floor restaurant is very good, with plenty of choice for all travelers. The 5th floor room was generally clean and spacious enough and although it overlooked the street, it wasn't too noisy. You could just request a room on the other side of the corridor if that may be a problem. It's right next to the night bazaar and many places to eat and drink and Songteaw buses travel right past the hotel. It's about a 10 minute walk to the old city and about a 15-20 minute taxi ride to the airport. The only issue I had with the room cleanliness is that there was a couple of hairs under the pillow and 2 or 3 stains on the linen, not new stains but obviously ones that hadn't washed out. Apart from that I had not complaints. The staff were all very friendly and helpful and I would likely stay here again. I didn't have the opportunity to use the pool or fitness facilities.
Reviewed April 24, 2018
Dear Khun Michael, Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location, breakfast and service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded April 25, 2018
Movenpick Suriwongse Hotel
5.2
Audie from Singapore
Couple
Superior King
Stayed 3 nights in December 2018
Above average”
I was double charged for my accommodation bills which I had paid my CIMB bank before I left Spore and have evidence to prove but your staff was so adamant I did not pay which made me so embarrassed
Reviewed December 24, 2018
Dear Khun Audie, Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated. Movenpick Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues. I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us. Sincerely, Vinai Chitaratsanee General Manager
Responded December 25, 2018
Movenpick Suriwongse Hotel
7.2
Very good
Wong from Singapore
Couple
Classic King
Stayed 4 nights in October 2018
Location & Service was good”
Location was wonderful which is nearby the night bazaar. Staff was well trained and was able to communicate in english or mandarin. However, as the hotel was undergoing some renovations..certain parts of the hotel and rooms were dusty and facilities were kinda old. Requested for a change of room after a day due to the dust & mosquitos ard that room..staff assisted promptly. Overall good service, which the hotel should be more enjoyable once the renovation had been competed.
Reviewed October 07, 2018
Dear Khun Wong, Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location and staff service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded October 29, 2018
Movenpick Suriwongse Hotel
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