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Very good
From 3266 reviewsSee what guests said
7.9
Recommended by 86% of guests

Real reviews from real guests

Agoda Reviews (3266)Booking.com Reviews (331)
7.9
Very good
From 3266 reviews
Read reviews from:
Cleanliness7.4
Facilities7.3
Location8.9
Room comfort and quality7.8
Service8.0
Value for money7.7
Provided by verified guests of Agoda
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6.0
S from India
Solo traveler
Superior King
Stayed 5 nights in February 2018
Above average”
The layout of the bathroom was so poor I had to request for a change. The deluxe room I was offered for the remaining 4 nights had pungent water flowing in the sink and in spite of repeated attempts by the maintenance staff, nothing could be done. I was offered another change of room and instead had to use bought out mineral water to brush my teeth. The wooden bathroom doors were dated and the carpet had holes . For a Movenpick hotel, this was a disappointment.
Reviewed February 10, 2018
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated. Movenpick Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues. Sincerely, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
9.2
Exceptional
YONG from Singapore
Couple
Deluxe Twin
Stayed 3 nights in February 2018
Exceptional”
hotel room is clean and staffs is friendy. Only disapointed room not ready and have to wait till 2pm.
Reviewed February 07, 2018
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location, cleanliness and service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
6.4
Good
Ee from Singapore
Couple
Deluxe Twin
Stayed 4 nights in December 2017
Disappointing stay during Christmas”
I booked 4 nights at this hotel hoping to spend a nice Christmas and enjoy the cool Chiangmai weather with my girlfriend. I paid premium rates also thinking that the location may actually be worth it. Upon checking in, we were told that the new wing was only left with single beds and assured that the our room will be just fine. We then found the furniture, décor and even shower facilities of the room to be dated. The TV was even older than we can imagine, which never really worked for the first 3 days and was eventually replaced with a large new flat LED TV on the last day of our stay! It was utter disappointment.
Reviewed January 30, 2018
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated. Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues. I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us. Sincerely, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.0
Excellent
Katie from United States
Family with young children
Deluxe Twin
Stayed 5 nights in January 2018
Very good”
Great location. Breakfast could be improved. Staff are very friendly. Lots of restaurants nearby!
Reviewed January 28, 2018
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location and service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.8
Excellent
William from Indonesia
Family with teens
Premium King
Stayed 4 nights in November 2017
Located right on the night market”
Great hotel located near everything. Decent breakfast. Great staffs.
Reviewed January 22, 2018
Thank you very much for taking the time to post your feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
9.2
Exceptional
joo from Singapore
Group
Superior King
Stayed 3 nights in January 2018
Centralise Location”
Location to get what you want
Reviewed January 19, 2018
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
9.2
Exceptional
joo from Singapore
Group
Superior King
Stayed 4 nights in January 2018
Centralise Location”
Location for all you need
Reviewed January 19, 2018
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
9.2
Exceptional
Sherri from United States
Couple
Deluxe Twin
Stayed 5 nights in January 2018
Excellent”
The hotel did an awesome job getting things ready for my parents: pick up at the airport, coordinating tours in Chiangmai and setting up surprise birthday cakes for my parent's birthday. They made my parents trio very memorable and enjoyable! Thank you Suriwongse staff!!
Reviewed January 09, 2018
5.2
Alice from Singapore
Family with teens
Superior King
Stayed 7 nights in December 2017
Above average”
Hotel renovated on the outside but facilities are run down. Stayed for 7 nights and there was no water on one morning and for all mornings, you need to run the Tao for a good 10-15 mins before you will get supply of hot water.
Reviewed January 06, 2018
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated. Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues. I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us. Sincerely, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.4
Excellent
John from United States
Couple
Premium King
Stayed 3 nights in December 2017
Great Place to spend New Years Eve”
The location is perfect for New Years Eve. Step out the door and into the action. Launch lanterns, enjoy live music everywhere, and watch the fireworks at midnight. The price is average, but the hotel has renovated many of the rooms to make them quite modern and comfortable. Hospitality is warm and standard of cleanliness is high as well.
Reviewed January 04, 2018
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
6.4
Good
Daniel from Switzerland
Solo traveler
Superior King
Stayed 5 nights in December 2017
Old and small bathroom, mosquitos, average breakfast, pool and fitness a joke ”
Do not go there, if the gym is of some importance to you, it is lowest quality standard, e.g. the "fitness center" is a room smaller than the hotel room, with very cheap workout machine, where you do more harm to your bones than get in shape, moreover, maximal barbell weight is 6 kg, ridiculous, you can not even do you one workout.
Reviewed January 03, 2018
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated. Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues. I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us. Sincerely, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.8
Excellent
Roberto from Philippines
Family with teens
Superior King
Stayed 3 nights in December 2017
Expect this to get better with the newly attached movenpick brand”
Hope the prices stay reasonable. Location is just right.
Reviewed January 02, 2018
Thank you very much for taking the time to post your feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
6.8
Good
Chye from Singapore
Couple
Superior King
Stayed 4 nights in December 2017
Hotel amidst the night market”
Decent hotel located within walking distance to anusarn market. Can take a 10min tuk tuk ride to the sunday night market which is within close proximity. Alot of thai restaurants opp the hotel. Enjoyed the spa and massage parlours surrounding the hotels esp the zabai spa and the serenity spa within walking distance to the hotel.
Reviewed December 27, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded December 28, 2017
Movenpick Suriwongse Hotel
5.6
Hemant from United States
Family with young children
Deluxe Twin
Stayed 5 nights in December 2017
Hotel is not worth 4 stars”
Pros: Right next to night bazaar. Cons: Hotel was not clean, found cockroaches in restaurant during breakfast. Bathroom had a strong stench and no hot water (was asked by hotel staff to let faucet run for 20 min to get hot water).
Reviewed December 26, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
5.2
NG from Malaysia
Couple
Superior King
Stayed 2 nights in December 2017
GOOD LOCATION ONLY”
the hotel is an old hotel when arrived there is blood stain on the wall the air conditional were noisy the location is strategic enough.
Reviewed December 26, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
Zach from United States
Couple
Premium King
Stayed 1 night in December 2017
Much nicer than the Le meridian across the street”
This hotel is fantastic value! We were upgraded to suite and it fantastic experience. We had stayed across the street at the le meridian and actually thought the suriwongse was a nicer hotel
Reviewed December 25, 2017
Dear Khun Zach, Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
4.4
ben from United States
Couple
Superior King
Stayed 7 nights in December 2017
Asian motel 6”
Hotel failed to pick me up at the airport as per prearranged. Included breakfast was not very good. No warm water. It was 66 degrees in Dec and too cold for no warm water. Had to take cold showers. Towels were dingy and worn out. Very hard mattress. A/cond very cold which I left on to combat smelly room. Tv reception bad. My tv said I had to renew my subscription??? Location good. Right in the middle of the night market and walking distance to the old town.
Reviewed December 23, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
7.6
Very good
Ville from Finland
Couple
Deluxe Twin
Stayed 2 nights in November 2017
Good hotel in the heart of Chiang Mai”
Basic rooms, even thought we took a better room. So dont expect anything too fancy! But still, everything was good and clean.
Reviewed December 22, 2017
Dear Khun Ville, Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
7.2
Very good
Slawomir from Poland
Business traveler
Superior King
Stayed 2 nights in December 2017
Movenpick Suriwongse Hotel”
Software better than hardware to say it shortly. Staff was kind, helpful and prompt with check in and out. But room was not in the best shape. Furniture is old, some door panels falling apart, shower booth cramped, TV made around 2000 with poor signal quality. Breakfast was so so. Kind of surprised that this hotel is a Movenpick brand, expected a hotel in a better shape.
Reviewed December 21, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
Md from Singapore
Group
Superior King
Stayed 2 nights in December 2017
Excellent 2 nights stay in Movenpick”
This hotel is highly recommended for its location and super huge family rooms! The night market is right at the hotel's doorstep and an added bonus for Muslim travellers - there is a variety of halal food and a mosque just within a stone's throw away from the hotel. The staff were very welcoming and accommodating. We mentioned that my son was celebrating his birthday on one of the days during our stay and the staff surprised my boy with a birthday cake complete with birthday song and a birthday card signed by a few of the hotel's staff. Loved our stay there!
Reviewed December 16, 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.8
Excellent
Au from Singapore
Family with teens
Premium King
Stayed 5 nights in December 2017
Fantastic location to day and night markets”
Fantastic location to Warorot market in the day and all night markets. Also a reasonable walk to the old city. Rooms are very clean and big with comfortable bed. Overall very good value for money.
Reviewed December 15, 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.0
Excellent
Judy from Canada
Couple
Superior King
Stayed 3 nights in November 2017
Very good”
The Hotel is in a great location, right next to the night market. Could be noisy for some. The staff is good. Breakfast offers many varieties. Only con I would say is the size and cleanliness of the bathroom. It's very small and the grout is filled with mildews and could use a good scrub. You have to fry your hair outside of the bathroom as there is no plugs in the bathroom.
Reviewed November 24, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location, breakfast and service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
Frank from Australia
Group
Superior King
Stayed 5 nights in November 2017
great location”
best location for night markets, friendly staff
Reviewed November 24, 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
David from United States
Couple
Superior King
Stayed 3 nights in November 2017
Great Stay, in Time for the Lantern Festival”
The hotel is located in an area that has a lot to offer. Great food and shopping. Breakfast was great ! The staff was very helpful and very attentive. Will recommend to others.
Reviewed November 16, 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
LIEGUI from Singapore
Couple
Superior King
Stayed 1 night in November 2017
Nice Hotel”
Near to Night Bazzar. Great location. Great Staffs
Reviewed November 16, 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
Yong from Malaysia
Solo traveler
Premium King
Stayed 3 nights in October 2017
Excellent Hotel”
Hotel looks grand. Room spacious and comfortable. Air-condition really powerful that ensures cool room in the daytime. Breakfast is excellent. Of course location of the hotel is great. Won't hesitate to choose this hotel again.
Reviewed November 06, 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.4
Excellent
Jacqueline from Malaysia
Group
Deluxe Twin
Stayed 4 nights in October 2017
Nice hotel in a Great location”
Location was excellent and very close to the night bazaars and eateries (halal/vegan/international/local).The hotel is just 20 mins from the airport. Most places can be reach by foot or just a short tuk-tuk ride away (always bargain, standard cost is 100 baht). The Sunday night market at the old city can be reach by foot in 15 mins. (I stayed at the new wing) The room was neat, spacious and beds were comfy. The staff were attentive, professional and helpful.TV channels were limited and bathroom size was a little squeeze though. There's a tourist information counter in the lobby which was convenient for arrangement of day trips but you may wish to look around and compare the prices first though (A different travel company offered us a discount for a similar day trip). Overall, a great place to stay as a base for exploring Chiang Mai. Pros: Convenient for food and shopping.
Reviewed October 31, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location, room and staff service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
seellaphak from Thailand
Group
Superior King
Stayed 2 nights in October 2017
Why do you choose the other hotels?”
Friendly service, good food n great location.
Reviewed October 30, 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.0
Excellent
YEW from Malaysia
Business traveler
Superior King
Stayed 4 nights in October 2017
Centrally located and Attentive Staff”
Conveniently located with plenty eateries and shops nearby. Centrally located and walking distance to other nearby attractions like Mae Ping River cruise, T P Gate and temples. The hotel staff especially from the front office are attentive and helpful. Their buffet is also value for money.
Reviewed October 27, 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.8
Excellent
Ting from Hong Kong
Family with teens
Superior King
Stayed 4 nights in October 2017
Excellent”
Everything is good but the bar downstairs have a live band and will sing until 12 or 1215 am, my room is in the 2nd floor, i can hear the music clearly. If you want to sleep early, better request a room in higher floor or choose another hotel.
Reviewed October 24, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.4
Excellent
Paul from Australia
Solo traveler
Superior Twin
Stayed 6 nights in October 2017
Nice mid-level hotel with attentive staff”
Confortable hotel and a good location to explore Chiang Mail. Staff are very courteous and attentive.
Reviewed October 22, 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
YOKE from Singapore
Business traveler
Superior King
Stayed 2 nights in October 2017
Exceptional”
Overall description of my experience was indeed great. The reception staff Mickey is very helpful. Breakfast is good spread.
Reviewed October 12, 2017
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
Wo from United States
Solo traveler
Superior King
Stayed 3 nights in September 2017
Great location”
Nicely located in heart of Chiang Mai, and a walk out the door to the night markets. Great value for location and price.
Reviewed October 02, 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
4.4
steven from United States
Solo traveler
Superior King
Stayed 2 nights in September 2017
Acceptable”
Construction inside hotel across from my room. They should have never put me on this floor.
Reviewed September 23, 2017
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated. Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues. I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us. Sincerely, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.0
Excellent
Hong from Singapore
Group
Superior Twin
Stayed 3 nights in August 2017
Trip with mum and sisters”
Location was great. Within walking distance to hardrock cafe, sat and sun night markets (approx 10min) also have lots of stalls setup near hotel on weekdays nights.
Reviewed September 23, 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
6.0
David from New Zealand
Couple
Premium King
Stayed 6 nights in September 2017
New lobby, old room - our 6 night stay was pleasurable ”
We enjoyed the pleasant staff , wide range of breakfast options and the gym facilities . We also loved the size of our room and the comfort of a large lounge suite and bed. Another pillow option (not so fat) would have been nice. The brand new shiney, well kept lobby was great! It would have been nice to have the same attention to detail carry over to the room and hallway cleaning. The piece of dried fruit (a whole red berry) I saw sitting in the middle of the hallway carpet on day 1 was still there on day 6 despite seeing a vacuum cleaner sitting out several days. Much the same for our room floor. So the swollen doors(2 from previous flooding) blocked drain and badly damaged (from previous door ramming) door lock and latch added to a picture of well needed refubishment - followed by a regular maintenance schedule rather than slap together patch-up work to keep rooms in service. There is plenty to like but the words 'Premier Deluxe' dont come to mind when thinking about our room.
Reviewed September 22, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our breakfast and staff. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
Ali from Bahrain
Family with young children
Superior King
Stayed 3 nights in August 2017
Highly recommended hotel in chiang mai”
Clean room with good size , and the location is in the middle of night bazaar and you can find everthing nearby . The breakfast was big and diverse with a tasty food . Moreover, the hotel just finish a renewal section with new decorations .
Reviewed September 04, 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
9.6
Exceptional
Lau from Hong Kong
Family with young children
Superior King
Stayed 1 night in August 2017
Nice hotel near night bazaar”
This is my second time staying in this hotel. Location is good. Swimming pool is newly built.
Reviewed August 18, 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
Alvin. from Singapore
Family with young children
Deluxe Twin
Stayed 2 nights in August 2017
Warmest welcome”
Every thing is perfect and staffs are warmest and location is right on door steps to night bazzer
Reviewed August 12, 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
9.2
Exceptional
Geok from Singapore
Group
Deluxe Twin
Stayed 3 nights in August 2017
Perfect Location ”
The hotel staff gave us an upgrade of room due to overbooking which was great. Room was spacious but bed was too hard for my liking. Other than the bed, everything else was perfect. Hotel was 5 minutes walk to the night bazaar with countless options of restaurants and Thai and foot massage services. If ever return to Chiang Mai, I would book this hotel again!!
Reviewed August 11, 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
7.2
Very good
Usame from Turkey
Couple
Stayed 1 night in April 2012
Fine”
I stayed for a night. So there isnt much to say
Reviewed August 03, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
Responded October 03, 2017
Movenpick Suriwongse Hotel
7.2
Very good
Leong from Singapore
Couple
Premium King
Stayed 4 nights in July 2017
Center Of Town”
It is an old hotel but, it has added an extension (block A) with new rooms.
Reviewed July 22, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.4
Excellent
Sayed from Bahrain
Family with young children
Deluxe Twin
Stayed 4 nights in July 2017
Good ”
The hotel is very old need renovation but it's okay and is near to night market
Reviewed July 16, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
9.2
Exceptional
Kristianto from Thailand
Family with teens
Superior King
Stayed 2 nights in July 2017
Nice Hotel”
Everything is okay. clean room comfortable bed nice breakfast. a little bit lost because no big sign name in front of hotel.
Reviewed July 13, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our breakfast and room. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.8
Excellent
Pino from Australia
Solo traveler
Deluxe Twin
Stayed 5 nights in June 2017
Nice hotel. Good friendly staff. ”
Great location. Close to bars and restaurants.
Reviewed July 11, 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
day from Indonesia
Family with young children
Deluxe Twin
Stayed 2 nights in July 2017
great location helpful staff”
great service helpful & good staff location is perfect... 1mnt to hard rock cafe.. recommended hotel for family holiday..
Reviewed July 08, 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
9.6
Exceptional
Ko from Malaysia
Group
Premium King
Stayed 2 nights in June 2017
very strategically located right smack in the middle of everything”
very good value hotel with good selection of buffet breakfast; highly recommended
Reviewed July 03, 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
8.8
Excellent
Simon from United Kingdom
Solo traveler
Superior Twin
Stayed 2 nights in June 2017
Good hotel but beware of agoda”
The hotel was very well located. Just across from night bazaar. The rooms are spacious and very clean. There are renovations going on at present so dining options a bit disappointing. Staff very helpful and friendly. Beware of agoda and if you can book this hotel elsewhere. They lie about booking options and have extremely poor customer service. I would never ever use them again. Use agoda at your own peril.
Reviewed July 03, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location, room clean and staff service. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
10.0
Exceptional
Louise from Australia
Couple
Superior King
Stayed 2 nights in June 2017
Relaxing Hotel”
the management was great, we also had lovely service from all staff, our safe needed looking at and fixed it immediately. There was a lot to choose from for breakfast, please remember that this is an Asian hotel, so not all the staff can speak English, they do try very hard, overall my husband and I were very happy with the hotel
Reviewed June 15, 2017
Thank you very committed to taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone Unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel
7.2
Very good
Jonathan from United States
Couple
Superior King
Stayed 3 nights in December 2016
Nice but dated”
Hotel was nice and in a great central location. However the property is a bit dated and worn. The good news is that the hotel is under a major renovation. Hope it will be great in a year or so.
Reviewed June 14, 2017
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to share your feedback. We are delighted to know that you were pleased with our hotel location. On the other hand, we would like to apologize for the slight inconveniences you experienced during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We truly look forward to welcoming you back again during your next visit to Chiang Mai. With best regards, Vinai Chitaratsanee General Manager
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Movenpick Suriwongse Hotel