Bel Air Collection Resort and Spa Cancun
Bel Air Collection Resort and Spa Cancun
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Bilik Deluxe Pemandangan Lagun - Katil Bel Air Collection Resort and Spa Cancun
Bilik Deluxe Pemandangan Lagun - Katil
Lihat semua 60 gambar
Lobi Bel Air Collection Resort and Spa Cancun
Lobi
Lihat semua 60 gambar
Lobi Bel Air Collection Resort and Spa Cancun
Lobi
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Pemandangan dalam Bel Air Collection Resort and Spa Cancun
Pemandangan dalam
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DI PETA Bel Air Collection Resort and Spa Cancun
DI PETA
Sangat Bagus
Lokasi
7.2
Lihat semua 60 gambar Bel Air Collection Resort and Spa Cancun
Lihat semua 60 gambar
Dibuang daripada Kegemaran
Sangat Bagus
Berdasarkan 72 ulasanLihat ulasan tetamu
7.0
/
10
Sangat Bagus perkhidmatan
7.3
Berbaloi dengan harga7.1
Rating lokasi7.2
Lapangan terbang terhampirLapangan Terbang Antarabangsa Cancún (CUN)
Jarak ke lapangan terbang9.8 km
  • pantai peribadi

  • penyaman udara

  • Khidmat bilik [24 jam]

  • bar

Pilihan bilik
Penginapan ini diminati ramai!Tempahan terakhir beberapa minit lepas
Bilik Deluxe Pemandangan Lagun (Deluxe Lagoon View)
Bilik Deluxe Pemandangan Lagun (Deluxe Lagoon View)
...
  • Saiz bilik: 27 m²/291 kaki
  • Pemandangan: Lagun
  • 2 Katil Double dan 1 Katil ...
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Deluxe Pemandangan Laut (Deluxe Ocean View)
Deluxe Pemandangan Laut (Deluxe Ocean View)
...
  • Saiz bilik: 27 m²/291 kaki
  • Pemandangan: Lautan
  • 2 Katil Double dan 1 Katil ...
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Suite Depan Pantai (Suite Beach Front)
Suite Depan Pantai (Suite Beach Front)
...
  • Pancuran
  • 1 Katil King
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Deluxe Pemandangan Tasik Semua Termasuk (Deluxe Lake View All Inclusive)
Deluxe Pemandangan Tasik Semua Termasuk (Deluxe Lake View All Inclusive)
...
  • Pemandangan: Lagun
  • bilik larangan merokok
  • 2 Katil Double dan 1 Katil ...
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Deluxe Pemandangan Lautan - Semua termasuk (Deluxe Ocean View All Inclusive)
Deluxe Pemandangan Lautan - Semua termasuk (Deluxe Ocean View All Inclusive)
...
  • Pemandangan: Lautan
  • bilik larangan merokok
  • 2 Katil Double dan 1 Katil ...
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Suite Romance Experience
Suite Romance Experience
...
  • bilik larangan merokok
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Quadruple Deluxe - Pemandangan Lautan (Quadruple Deluxe Sea View)
Quadruple Deluxe - Pemandangan Lautan (Quadruple Deluxe Sea View)
...
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    SUITE - 2 PEOPLE WITH JACUZZI- SEA VIEW - Breakfast
    SUITE - 2 PEOPLE WITH JACUZZI- SEA VIEW - Breakfast
    ...
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      Room Luxury
      Room Luxury
      ...
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        SUITE TWO PEOPLE WITH JACUZZI SEA VIEW - ROOM ONLY
        SUITE TWO PEOPLE WITH JACUZZI SEA VIEW - ROOM ONLY
        ...
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          Ulasan pengunjung sebenar

          Ulasan Agoda (72)Ulasan Booking.com (243)
          7.0
          /
          10
          Kebersihan7.1
          Kemudahan5.7
          Lokasi7.2
          Kualiti dan keselesaan bilik7.2
          Perkhidmatan7.3
          Berbaloi dengan harga7.1
          Disediakan oleh pengunjung sahih dari Agoda
          Tapis komen tetamu ikut:
          Bahasa
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          Deutsch
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          lebih banyak
          Jenis Bilik
          Bilik Deluxe Pemandangan Lagun
          Deluxe Pemandangan Laut
          Suite Depan Pantai
          Deluxe Pemandangan Lautan - Semua termasuk
          Tunjuk 64 komen dari tetamu sebenar
          1234
          4.4
          AMANDA dari Australia
          Pengembara bisnes
          Deluxe Pemandangan Lautan - Semua termasuk
          Menginap 2 malam di Jun 2018
          Terrible!”
          I booked a room with twin beds to stay at the end of a business trip. They would not honour the twin beds despite the booking and I stayed with my mother in a queen bed. The bell boys were fabulous The check-in staff were rude, unhelpful and disengaged. There were broken cupboards, dangerously sharp sliding door to the balcony, tiles missing in the bathroom. Would not recommend.
          Diulas 20 September 2018
          6.0
          Ruben dari Amerika Syarikat
          Pasangan
          Deluxe Pemandangan Laut
          Menginap 3 malam di September 2018
          Best days are gone!”
          In spite of good staff, the facilities show need of a good renovation.
          Diulas 13 September 2018
          4.4
          daphne dari United Kingdom
          Pengembara solo
          Bilik Deluxe Pemandangan Lagun
          Menginap 2 malam di Julai 2018
          outdated, unnecessarily complicated payment system, and boring”
          Pool was lovely, as was proximity to the sea. They had so few sunloungers on the beach though that you had to be there by 8am to get one. Plenty of sun loungers by the pool. Hotel itself was very outdated and disappointing. Breakfast was overpriced and a bit gross, their free breakfast of pastries (6-8am) was actually better. Our door was missing its outer-rim lining so light just flooded in and we’d booked a room with two beds but when we arrived they said they didn’t have any so my friend had to sleep on a sofa bed they pulled out. There was also some entertainments guy trying to get people to play pool games etc by talking obnoxiously all day into a microphone around the poolside (spoiling about the only good thing in the hotel). There also lacked any good places to eat within walking distance (we did not like the hotel restaurant - weird vibe) - we ended up eating nachos in a sweltering roadside place for dinner for lack of any other option.
          Diulas 22 Julai 2018
          9.2
          Sangat Hebat
          Rosa dari Amerika Syarikat
          Pasangan
          Bilik Deluxe Pemandangan Lagun
          Menginap satu malam di Januari 2018
          Good Value. Clean Facilities. Great Restaurant Options”
          We were very happy with our booking at Bel Air. It was a relaxing, beautiful location. Although the hotel is obviously old, it is not run down. It might be aged, but it has been cared for, and our experience was a pleasant one. The lobby, the little bar, and the room was clean. The staff was polite. A big plus is that many spoke English. The restaurant has MANY dining options. For those choosing all inclusive type stays, you won't get bored with the menu. The pool was clean, and very pretty. The loungers were comfortable. The beach access is super easy. Final thoughts: It is a small, pretty location at the south end of Zona Hotelera. Perfect for a 3 or 4 night getaway.
          Diulas 05 Februari 2018
          2.0
          Thu-Ha dari Australia
          Pasangan
          Suite Depan Pantai
          Menginap satu malam di Disember 2017
          DON'T STAY HERE”
          I booked the nicest room at this hotel and it was still terrible. Moved as toilet was leaking to a standard room. This room was also very dingy. Wouldn't waste my time or money on this place. Location is close to the airport, but not to anything else. They gave us complimentary massages to make up for room change, but the staff didn't turn up and they spent about 45 mins trying to find the staff at the spa. Breakfast is also pretty bad. Would avoid this place, so many other better places to book at
          Diulas 29 Januari 2018
          5.2
          lydia dari Amerika Syarikat
          Keluarga dengan anak kecil
          Bilik Deluxe Pemandangan Lagun
          Menginap 3 malam di Januari 2017
          Not good ”
          Horrible
          Diulas 01 Februari 2017
          6.0
          Shane dari Amerika Syarikat
          Pengembara solo
          Bilik Deluxe Pemandangan Lagun
          Menginap 2 malam di Januari 2017
          Just OK”
          I stayed here for two days to get some rest and relaxation after several nights of a music festival down south of Playa Del Carmen. The reason I chose this hotel is because it had a spa and also beach front. Upon arrival it was clear that the place needs substantial cosmetic improvements. It's not horrible but for the price, I expected a little more in the area of visually pleasing. My room was large but also a bit dirty. The faucet in the bathroom was broken...it still worked but was bent over and flimsy. The bathroom had no towels when I arrived so I had to ask for them. It's extremely apparent that the management could care less about keeping things updated and in working condition. I can easily see this hotel getting demolished in the next fifty years if they keep things going the same way. After checking out the prices of a massage along with the overall feeling of things being "not so clean", I decided it was not worth it. And I am a hippie with long hair and a beard! Lol The food in the restaurant was pretty good though. My only complaint with the restaurant is that I could not take food back to my room. I ordered a bit too much and expected that I could take the test back with me. This was a big NO. I paid for food but was not allowed to leave the restaurant with it. No thanks. Overall I would never go back here. The one and only thing that adds any value to this hotel is the pool and beach front.
          Diulas 19 Januari 2017
          8.4
          Hebat
          YUE dari Singapura
          Pasangan
          Deluxe Pemandangan Laut
          Menginap 2 malam di Januari 2016
          Good Place!”
          Good Place, but so pitty that my girlfriend left me after this travel.. But anyway this hotel is amazing
          Diulas 26 Disember 2016
          9.2
          Sangat Hebat
          jinrun dari Kanada
          Pasangan
          Bilik Deluxe Pemandangan Lagun
          Menginap satu malam di November 2016
          Very good for the price”
          Not very clean
          Diulas 13 November 2016
          10.0
          Sangat Hebat
          wenbo dari Amerika Syarikat
          Kumpulan
          Bilik Deluxe Pemandangan Lagun
          Menginap 2 malam di Mac 2016
          good”
          wonderful
          Diulas 21 Oktober 2016
          6.4
          Baik
          Lizeth dari Mexico
          Pasangan
          Bilik Deluxe Pemandangan Lagun
          Menginap 2 malam di Julai 2016
          The location was fine”
          I liked the hotel, it has a nice pool with a view to the beach! The staff was extremely friendly. The only bad impression I got was when I checked in, the hotel was supposed to deliver the room at 3 sharp, but the room was not ready so I had to wait 45 minutes for it to be cleaned and finally delivered. My room had a jacuzzi (which sounds great), BUT.... when I used it, the water practically got out and spilled the room... shower time!!! Anyway, the staff helped me.
          Diulas 19 Ogos 2016
          8.7
          Hebat
          Rahul dari Amerika Syarikat
          Pasangan
          Deluxe Pemandangan Laut
          Menginap 4 malam di Januari 2016
          Great view of the beach”
          Beach, Room view, Location
          We wanted to stay somewhere away form the bustle of the hotel area. Bel air provided this (though they did blast music at the pool for a good chunk of the day). We were given a great room on the top floor looking out at the ocean. It was beautiful. The staff was very friendly and accommodating. It was very easy to hop on a bus and get to restaurants. The room was clean and big enough for our needs. We did order a burger at the pool bar, which we found to be terrible, but oh well... This place was much cheaper than any other hotel we saw on the strip, and while I wouldnt give it a 5 star rating, it was close to the airport, on a nice part of the beach away from the noise, and was very comfortable. We couldn't have asked for more for what we paid.
          Diulas 26 Januari 2016
          6.8
          Baik
          Alessandra dari Australia
          Pasangan
          Suite Depan Pantai
          Menginap 6 malam di Januari 2016
          Honeymoon”
          The staff at the spa where great The pool had a beautiful outlook over the carrebean ocean it good do with a little updating and they could offer a tatie seven though we where in the shoulder season it felt like a low season The restaurant could do with a big overhaul in decor and food infusion of Mexican Italian didn't work t had no feel for either Mexican or Italian But over all the experience of Cancun was fantastic
          Diulas 26 Januari 2016
          2.0
          Roberto dari Amerika Syarikat
          Pengembara solo
          Deluxe Pemandangan Laut
          Menginap 3 malam di Januari 2016
          From One Hassle to Another”
          I rather not remember how difficult they made it. Luckily, I was able to step out of the "situation" and book a room at a much better hotel.
          Diulas 22 Januari 2016
          7.0
          Sangat Bagus
          Aalaa dari Arab Saudi
          Pasangan
          Bilik Deluxe Pemandangan Lagun
          Menginap 3 malam di Oktober 2015
          Lovely staff , relaxing hotel”
          Beach , staff
          Diulas 26 Oktober 2015
          9.7
          Sangat Hebat
          Jordan dari Australia
          Pasangan
          Bilik Deluxe Pemandangan Lagun
          Menginap satu malam di Julai 2015
          Great stop over”
          Pool, location, staff
          We only stayed at bel air for one night on the way through to Tulum. We ate at the restaurant which was fantastic, the rooms were beautiful and the staff very helpful. It is far enough away from the intensity of Cancun so we really enjoyed a quiet and relaxing night. We will stay there again.
          Diulas 29 Julai 2015
          6.3
          Baik
          Zoe dari Australia
          Pasangan
          Bilik Deluxe Pemandangan Lagun
          Menginap 2 malam di Februari 2015
          Nice rooms, great staff, slightly run down hotel”
          The view, very comfortable bed and infinity pool
          The Bel Air was a little run down, the room itself was great, with excellent amenities but I do feel that it is overrated. We ordered room service that was so bad it was inedible. We asked for assistance from staff about getting to some ruin sites and booking drivers etc and they didn't seem to want us to go! They offered excellent service regarding everything else though.
          Diulas 13 Februari 2015
          7.0
          Sangat Bagus
          vincent dari Australia
          Pasangan
          Suite Depan Pantai
          Menginap 4 malam di Jun 2014
          nice beach stay.”
          staff, room view, pool are
          An older resort but very pleasant with great location. Restaurant on lake across road is nice dinner setting. Great staff.
          Diulas 30 Jun 2014
          6.0
          Deepak dari India
          Pasangan
          Bilik Deluxe Pemandangan Lagun
          Menginap 3 malam di Jun 2014
          Average”
          Beach, Swimming pool, Staff
          It was an average hotel, the room was small, a bit rusty and with old furniture. We stayed in a room with Lagoon view, the view wasn't bad but the ocean view would be the best. They have a nice swimming pool that ends right at the beach. So you can just relax in the pool while enjoying the beach view and sun. We didn't like the food in the restaurant much, so we preferred to eat outside. You have to travel for around 20-30 mins for the food but the public transport is easily accessible and cheap as well.
          Diulas 20 Jun 2014
          3.3
          ARIANA dari Amerika Syarikat
          Pasangan
          Bilik Deluxe Pemandangan Lagun
          Menginap 4 malam di Julai 2013
          Not going back there ever!”
          Pool, beach, location
          The room was dirty when we arrived, the hotel building was in bad conditions. It has lickings on the roof, plumbing issues. The worst part was the staff members having inappropiate conduct towards us. One of the employees came to us and asked inappropiate questions and invaded our space.
          Diulas 04 Ogos 2013
          1234
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