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daripada 1219 ulasan
  • Kebersihan 6.3
  • Kemudahan 5.1
  • Lokasi 7.6
  • Keselesaan/Standard Bilik 6.7
  • Perkhidmatan 6.5
  • Berbaloi dengan harga 6.1
  • Makanan/Tempat Makan 5.7
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Antares dari Malaysia
Pasangan
Deluxe Pemandangan Laut
Menginap 2 malam di Ogos 2016
Valuable property in premium location - but poorly managed!
No better spot in the Santibong area than the Damai Puri (formerly Damai Lagoon). Sadly, the new management doesn't seem competent to keep the "resort" going at the advertised level (5-star). The premises are spraling and internet access is only available in the lobby. Elsewhere even cellphone coverage is limited to at best 2G. The furnishings are old (our room had a grotty 30-year-old washbasin and lights that didn't work, blown fuse replaced after we reported it). Balcony furniture badly needed a coat of varnish and no ashtray was provided). Grounds were in desperate need of sprucing up and ornamental features like the fountains in the koi pool were in sad disrepair. Staff tried their best, friendly like most Sarawakians, but took 20 minutes to check us in! Pity that such a splendid property seems to have fallen into the wrong hands.
Diulas 09 Ogos 2016

Heather dari New Zealand
Pasangan
Deluxe Rainforest
Menginap 3 malam di Ogos 2016
Great location for Rainforest Music Festival. 5 minute walk. Helpful friendly staff. Breakfast was o
Recommend for Rainforest Festival or as a peaceful getaway.
Diulas 09 Ogos 2016

RAMESH dari Malaysia
Pasangan
Deluxe Rainforest
Menginap 3 malam di Ogos 2016
Summary
Rooms were not clean. Lot of insects, ants, lizard and even cockroach. Room service plates were not picked up outside room for more than 1 day which leads to ants harping on it. Room no hair dryer,phone wasn't working well.
Diulas 09 Ogos 2016

VIJAYAN dari Malaysia
Kumpulan
Suite Junior
Menginap 2 malam di Ogos 2016
The Hotel
Rooms are run down and not cleaned well. Cob webs were seen everywhere. The pool was not clean. would I stay at the hotel again. Only last resort.
Diulas 09 Ogos 2016

Irwin dari Malaysia
Kumpulan
Deluxe Rainforest
Menginap satu malam di Ogos 2016
Great stay
Have always enjoyed staying at Damai Puri..a nice location to relax and unwind.
Diulas 08 Ogos 2016

Jennifer dari Amerika Syarikat
Keluarga dengan anak remaja
Suite Junior
Menginap 3 malam di Ogos 2016
Two star hotel in a five star location
What a shame! This hotel has a gorgeous location on the peninsula - right beneath the jungle and mountains right on the beach. The bones of the hotel are lovely and it was built to a high standard when first constructed. The rooms are spacious and the beds comfortable. The staff are kind and friendly. However, it seems as though the hotel has been neglected for at least 10 years. Looks like the elevators haven't been working for a LONG time. The pool, although lovely to look at, was murky and I did not dare get in. Towels were shabby and worn. My husband and I kept thinking that if only a major hotel chain were to purchase this property, it could be delightful. As it is, make sure that your expectations are set appropriately low and you get a good rate, and you will still enjoy a relaxing time in a lovely spot.
Diulas 08 Ogos 2016

Dinah dari New Zealand
Pengembara solo
Deluxe Double atau Bilik Twin Termasuk Pemandangan Laut
Menginap 2 malam di Ogos 2016
Overall summary
Cons: The hotel must have been grand when first built. Rooms are now in poor state of decline. My first room was not clean with gecko poop and stuff on the floor and dead earwigs in toilet. Very musty smell. They moved me and next room tolerable but things like room telephone not working, no plug in the lever action washbasin drain (not a pretty sight while you are cleaning your teeth), soap holders teetering on one screw and tatty towels. Made me wonder if my sheets were clean. Breakfast food meant to warm but cold and thinks running out Pros: good a la carte lunch. Beautiful beach. Wifi at reception. Staff helpful. Gym looked good and swimming pool. Shop well stocked. Very close to the rainforest festival site. Facilities for sit on paddle board usage.
Diulas 08 Ogos 2016

Tina dari Switzerland
Pasangan
Deluxe Pemandangan Laut
Menginap 5 malam di Julai 2016
Time for relaxing
Close to the rainforest, beautyful view, very big pool...but there is no spa and only one little shop and one
Diulas 04 Ogos 2016

Peter dari Slovakia
Pasangan
Deluxe Pemandangan Laut
Menginap 2 malam di Julai 2016
Very bad experience
Sayed there for 2 nights. Big hotel complex but everything except 1 restaurant is closed. No bars (we are not drinkers just reviewing), no massage center, surrounding dirty hotel not maintained, staff not trained (exept the smole they gave you even you are complaining), not trained, not aware, don't give you any help or advice. The whole hotel is running down. Seems like is run by auto mechanic or what. We are not advising it at all. Better check near by places instead.
Diulas 29 Julai 2016

Ka dari Malaysia
Keluarga dengan anak kecil
Deluxe Pemandangan Laut
Menginap satu malam di Mei 2016
prefer couple trip n big kids.
nice trip. staff all so friendly.. but the more important need to upgrade is room cleaner need to updated.. really DIRTY..
Diulas 28 Julai 2016


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