Elegant Suites Westlake
Elegant Suites Westlake
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Pemandangan dalam Elegant Suites Westlake
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DI PETA Elegant Suites Westlake
DI PETA
Sangat Bagus
Lokasi
7.9
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Dibuang daripada Kegemaran
Hebat
Berdasarkan 463 ulasanLihat ulasan tetamu
8.7
/
10
Sangat Hebat kualiti dan keselesaan bilik
9.2
92% mahu mengesyorkan kepada rakan
Berbaloi dengan harga8.9
Jarak ke pusat bandar6.9 km
Rating lokasi7.9
Lapangan terbang terhampirLapangan Terbang Gia Lam (VGL)
Jarak ke lapangan terbang6.9 km
  • Pengangkutan lapangan terbang

  • Wi-Fi percuma semua bilik

  • pertukaran mata wang

  • tab panas

Pilihan bilik
9.2
Luar biasa
Keselesaan bilik & kualiti
Penginapan ini diminati ramai!Tempahan terakhir 7 jam lepas
Pangsapuri 3-Bilik Tidur (3 Bedroom Apartment)
Pangsapuri 3-Bilik Tidur (3 Bedroom Apartment)
...
  • Saiz bilik: 135 m²/1453 kak...
  • Pemandangan: Bandar
  • 1 Katil King
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Pangsapuri Dua-Bilik Tidur (2 Bedroom Apartment)
Pangsapuri Dua-Bilik Tidur (2 Bedroom Apartment)
...
  • Saiz bilik: 123 m²/1324 kak...
  • Pemandangan: Bandar
  • 1 Katil Double dan 1 Katil ...
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Pangsapuri 3 Bilik Tidur (6 Dewasa) (3 Bedroom Apartment (6 Adults))
Pangsapuri 3 Bilik Tidur (6 Dewasa) (3 Bedroom Apartment (6 Adults))
...
  • Saiz bilik: 135 m²/1453 kak...
  • Pemandangan: Bandar
  • 1 Katil King
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Pangsapuri Satu-Bilik Tidur (1 Bedroom Apartment)
Pangsapuri Satu-Bilik Tidur (1 Bedroom Apartment)
...
  • Saiz bilik: 86 m²/926 kaki
  • Pemandangan: Bandar
  • 1 Katil King
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Studio
Studio
...
  • Saiz bilik: 50 m²/538 kaki
  • Pemandangan: Bandar
  • 1 Katil King
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Gong Yu , 4 Jian Wo Shi , Hu Jing
Gong Yu , 4 Jian Wo Shi , Hu Jing
...
  • beranda/teres
  • dapur kecil
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gong yù , 2 jian wò shì
gong yù , 2 jian wò shì
...
  • beranda/teres
  • dapur kecil
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Apartment, 4 Bedrooms, Lake View
Apartment, 4 Bedrooms, Lake View
...
  • beranda/teres
  • dapur kecil
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Apartmen Asas (Basic Apartment)
Apartmen Asas (Basic Apartment)
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    Asas (Basic)
    Asas (Basic)
    ...
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      Ulasan pengunjung sebenar

      Ulasan Agoda (463)Ulasan Booking.com (533)
      Kebersihan9.1
      Kemudahan8.7
      Lokasi7.9
      Kualiti dan keselesaan bilik9.2
      Perkhidmatan9.0
      Berbaloi dengan harga8.9
      Disediakan oleh pengunjung sahih dari Agoda
      Tapis komen tetamu ikut:
      Bahasa
      English
      한국어
      Tiếng Việt
      日本語
      lebih banyak
      Jenis Bilik
      Pangsapuri Satu-Bilik Tidur
      Pangsapuri Dua-Bilik Tidur
      Studio
      Pangsapuri 3 Bilik Tidur (6 Dewasa)
      lebih banyak
      Tunjuk 300 komen dari tetamu sebenar
      12345
      9.6
      Sangat Hebat
      Yo dari Korea Selatan
      Pengembara solo
      Pangsapuri Satu-Bilik Tidur
      Menginap 2 malam di Oktober 2018
      I will definitely recommend this hotel to my friends.”
      The staffs in this hotel are very kind and well trained. On the first day, while I did check in, I said I might not take the breakfast on the check-out day due to my flight schedule. Then, I did not ask anything to the Hotel. However, to my surprise, at 5am on my check-out day, a staff was waiting for me with a breakfast-to-go at the check-out counter. And he handed me over the sack breakfast. I really appreciate the hotel's careful concern for a customer's need. So, I will definitely recommend this hotel to my acquaintances.
      Diulas 08 Oktober 2018
      Dear Mr. Yohan, Thank you for taking your time to write this generous review of us. Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. We certainly look forward to welcoming you back soon for another wonderful experience. Sincerely, Jenny Nguyen - Duty Manager
      11 Oktober 2018 Dijawab
      Elegant Suites Westlake
      7.6
      Sangat Bagus
      sujin dari Korea Selatan
      Pasangan
      Studio
      Menginap satu malam di September 2018
      The hotelk staff is excellent and very helpful.”
      Loved the view and breakfast was wonderful!
      Diulas 28 September 2018
      9.2
      Sangat Hebat
      JI dari Korea Selatan
      Keluarga dengan anak remaja
      Pangsapuri Dua-Bilik Tidur
      Menginap 2 malam di November 2017
      Goog”
      It was wonderful time with my big family. One thing, a little far from main street.
      Diulas 15 September 2018
      8.0
      Hebat
      Mohammed dari Arab Saudi
      Pengembara bisnes
      Studio
      Menginap 5 malam di Ogos 2018
      hotel is clean”
      +Gym was great, swimming pool as well but only few gusts using it. +comfortable bed and washing machine in the room. -breakfast was bad just few choices and repeated menu. -location is very quiet compere to other places you need to walk 5 min to few restaurants and small shopping mall Overall is was good.
      Diulas 01 September 2018
      8.8
      Hebat
      Jerickson dari Singapura
      Keluarga dengan anak kecil
      Pangsapuri Satu-Bilik Tidur
      Menginap satu malam di Jun 2018
      Nice and spacious”
      My Kids enjoyed it because the space is huge compared to similarly priced rooms. Nice and grand lobby. Well maintained and cleaned rooms. Thank u for the free upgrade.
      Diulas 02 Julai 2018
      8.4
      Hebat
      Van dari Vietnam
      Keluarga dengan anak kecil
      Pangsapuri 3 Bilik Tidur (6 Dewasa)
      Menginap satu malam di Jun 2018
      Great hotel ”
      Great hotel in west lake area
      Diulas 27 Jun 2018
      7.2
      Sangat Bagus
      Thean dari Malaysia
      Keluarga dengan anak remaja
      Pangsapuri 3 Bilik Tidur (6 Dewasa)
      Menginap 3 malam di Mei 2018
      family room is spacious. breakfast was OK. BUT..! ”
      lift and corridor to the room were stuffy as there were no air condition. walking past them makes us felt suffocated. David from the reception and and the other ladies were helpful and friendly. every morning there would be dead bugs on the sink. I could just wash them away but some people might be grossed by it. location is not in old quarter, but just 10 minutes drive away, and grab is easy to get. overall comfy stay but they certainly need to improve the cons mentioned as they were basic stuffs, I'm my opinion.
      Diulas 23 Mei 2018
      9.2
      Sangat Hebat
      Vina dari Singapura
      Pengembara bisnes
      Pangsapuri Satu-Bilik Tidur
      Menginap 2 malam di April 2018
      Good facitlites highly recommend”
      Good facilities highly recommend....will need grab to outside location. Good food and ambience and family entertainment
      Diulas 02 Mei 2018
      10.0
      Sangat Hebat
      Carl dari Singapura
      Keluarga dengan anak kecil
      Pangsapuri Dua-Bilik Tidur
      Menginap satu malam di Disember 2017
      Short stay in 2 bedroom suite with kids”
      Staff were very welcoming and very helpful in arranging a driver, touring car and transfers for us at short notice. room was clean and comfy and beds were really comfy too. Nice views of lake from upper floor. Enjoyed our time here - felt like a home
      Diulas 28 April 2018
      7.2
      Sangat Bagus
      Soojin dari Korea Selatan
      Pengembara solo
      Pangsapuri Satu-Bilik Tidur
      Menginap 3 malam di April 2018
      Good to stay”
      Feel little bit far from the main town but easy to access by Grab. Cozy, big room and nice staffs.
      Diulas 20 April 2018
      8.4
      Hebat
      Hyung dari Australia
      Pasangan
      Pangsapuri 3-Bilik Tidur
      Menginap 2 malam di April 2018
      Nice and clean, and good location. ”
      Will definitely come again.
      Diulas 18 April 2018
      8.0
      Hebat
      Sheila dari Filipina
      Keluarga dengan anak kecil
      Studio
      Menginap 6 malam di April 2018
      David and Cherry of reception VERY HELPFUL AND ACCOMODATING”
      Breakfast buffet male waiter with glasses sorry wasn't able to get name (there was only one from 26 Mar to 14 Apr) VERY PATIENT and ACCOMMODATING. The only other male waiter loved to make kids smile and laugh. The male Receptionist always on PM shift also WARM and ACCOMMODATING Mr Liu (pronounced Lu) car service driver speaks very good English and VERY AMICABLE I would go back if only to see them and say thank you again
      Diulas 16 April 2018
      Dear Sheila, We thank you for taking the time to share your wonderful comments of our hotel services and facilities. It is a great honor to read your kind words about our service. Please be assured that your commendation will certainly be shared with the team as they will be delighted know that their efforts at delivering memorable guest experiences have been duly recognized. We appreciate your kind recommendation and we look forward to your return visit soon. With warm regards, Jenny Nguyen - Duty Manager
      24 April 2018 Dijawab
      Elegant Suites Westlake
      9.6
      Sangat Hebat
      Yu-Te dari Australia
      Pasangan
      Studio
      Menginap satu malam di April 2018
      Sangat Hebat”
      Large spacious with great amenities. Friendly staff.
      Diulas 11 April 2018
      Dear Yu-Te, Thank you for your rating. We are glad to read you enjoyed your stay with us and the associates made some memorable moments. Hope when selecting a hotel for your next visit to Hanoi, you will consider staying with us again. Should you have any further comments or suggestions I will be at your service. Sincerely, Jenny Nguyen - Duty Manager
      24 April 2018 Dijawab
      Elegant Suites Westlake
      9.2
      Sangat Hebat
      Meng dari Singapura
      Kumpulan
      Pangsapuri Dua-Bilik Tidur
      Menginap 2 malam di Mac 2018
      Overall great stay at the apartment.”
      From the moment we reached the apartment, we felt welcomed. They were expecting us even before I could tell them my name. The staff were nice and helpful whenever we have queries and even suggested places and helped with getting us transport to the old quarters. On the day we had to leave, due to the early hours, we weren’t able to take our breakfast before we had to leave. The staff helped packed breakfast for us on the go. The only thing that could be improved in was this one waitress in the cafe where we had our breakfast. She was kind of rude towards us and was very impatient. Overall, everything else was just great. From the rooms to the facilities at the apartment.
      Diulas 05 April 2018
      Dear Meng Shun Ong, Thank you for choosing Elegant Suites Westlake and for taking the time to review us. We are pleased to read you had an overall pleasant stay and enjoyed our facilities. We strive to provide a pleasurable stay for our guests and your given feedback is very important for us, as it helps to improve our service standard. Please accept our sincere apologies for our waitress's attitude during your recent stay with us. We hope that you will allow us to welcome you back to our hotel as our valued guest in the future. Sincerely, Jenny Nguyen - Duty Manager
      24 April 2018 Dijawab
      Elegant Suites Westlake
      9.2
      Sangat Hebat
      Silja dari Australia
      Pengembara solo
      Pangsapuri Dua-Bilik Tidur
      Menginap satu malam di Mac 2018
      Great choice”
      Accommodation and staff were brilliant. A little far from the heart of things but easy to get transport into town.
      Diulas 01 April 2018
      Dear Sijia Corlett, We greatly appreciate you taking the time to provide valuable feedback about your experience at Elegant Suites Westlake. It was a pleasure having you staying with us. We are glad to know you had a memorable stay with us and that all the hotel facilities, the decoration especially the services met your expectations. I have shared your compliments with the entire team and your satisfaction really serves as great motivation to all of us. We very much look forward to welcoming you back again anytime your travels bring you to Hanoi. Sincerely, Jenny Nguyen - Duty Manager
      24 April 2018 Dijawab
      Elegant Suites Westlake
      8.8
      Hebat
      Chu dari Vietnam
      Pasangan
      Studio
      Menginap satu malam di Mac 2018
      located in very good place, excellent evironment close to west lake-the biggest lake in hanoi”
      facilities are a bit not as expected however still in far-good condition! all staff are very nice but when I came at midnight, the security gate should guide guest into the parking area. overall, had an outstanding night at this place, highly-recommended! Well-done and keep it up! Looking forward to spend more time here.
      Diulas 12 Mac 2018
      9.2
      Sangat Hebat
      christine dari United Kingdom
      Pengembara solo
      Studio
      Menginap 2 malam di Februari 2018
      Sangat Hebat”
      I love this place. It’s a bit pricey but the facilities are superb and a great location out of the craziness of the old city. This was my 4th visit and it won’t be my last. Best breakfast I’ve had in Hanoi.
      Diulas 04 Mac 2018
      Dear Christine, Warm greetings and thank you for having chosen Elegant Suites Westlake as the hotel of choice for your recent stays. It is a great honor to read your kind feedback. We are indeed proud of our service standards and delighted that you enjoyed your time with us. Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from our valued guests. We appreciate your endorsement and hope to see you back again soon. Kind regards, Jenny Nguyen - Duty Manager
      24 April 2018 Dijawab
      Elegant Suites Westlake
      4.0
      hyunjoo dari Laos
      Pengembara solo
      Pangsapuri Satu-Bilik Tidur
      Menginap 2 malam di Julai 2017
      dirty, terrible bed mattress, noisy air conditioner and below the standard breakfast”
      I will never stay there for sure!
      Diulas 01 Mac 2018
      8.8
      Hebat
      Aleksei dari Vietnam
      Pengembara solo
      Studio
      Menginap 2 malam di Januari 2018
      Quite nice place”
      Away from the noisy Old Quarter this apartment is an ideal option for a business trip.
      Diulas 19 Januari 2018
      Thank you for your rating. We are glad to read you enjoyed your stay with us. Hope when selecting a hotel for your next visit to Hanoi, you will consider staying at Elegant Suites Wetslake again. Should you have any further comments or suggestions, we will be at your service. Sincerely, Jenny Nguyen - Duty Manager
      10 Februari 2018 Dijawab
      Elegant Suites Westlake
      8.8
      Hebat
      Do dari Vietnam
      Pasangan
      Studio
      Menginap satu malam di Januari 2018
      Just few options for breakfast ”
      Everything Is ok, good Place, good view
      Diulas 17 Januari 2018
      Dear Ms.Do, It was a pleasure having you staying with us. I am happy to know that you have had a memorable stay and enjoyed our apartment. Thank you for your nice words. We wish you and your family a fantastic new year 2018. Yours sincerely, Jenny Nguyen
      19 Januari 2018 Dijawab
      Elegant Suites Westlake
      12345
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