Fish River Sun Hotel and Country Club

Fish River Sun Hotel and Country Club

On R72 between East London and Port Alfred, Port Alfred, Port Alfred, Afrika Selatan, 6170
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Standard Twin Fish River Sun Hotel and Country Club
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    pantai Fish River Sun Hotel and Country Club
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    Standard Twin Fish River Sun Hotel and Country Club
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    Pemandangan luar Fish River Sun Hotel and Country Club

    Fish River Sun Hotel and Country Club Ulasan

    7.5
    Sangat Bagus
    /10
    ( 17 ulasan)Lihat ulasan tetamu
    9.0
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    Hebat
    Lokasi
    8.6
    DI PETA
    Lokasi terbaik
    Berbaloi dengan harga7.2
    Jarak ke pusat bandar28.0 Km
    Rating lokasi8.6

    Bilik tersedia di Fish River Sun Hotel and Country Club

    Standard Twin
    Standard Twin
    ...
    • Saiz bilik: 30 m²/323 kaki
    • Pemandangan: Taman
    • 2 Katil Single atau 1 Katil...
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    Bilik Paraplegic (Paraplegic room)
    Bilik Paraplegic (Paraplegic room)
    ...
    • Saiz bilik: 35 m²/377 kaki
    • Pemandangan: Taman
    • 2 Katil Single
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    Standard King
    Standard King
    ...
    • Saiz bilik: 60 m²/646 kaki
    • Pemandangan: Taman
    • 1 Katil King dan 1 Katil So...
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    Ulasan dari Fish River Sun Hotel and Country Club pengunjung sebenar

    Ulasan Agoda (17)Ulasan Booking.com (37)
    7.5
    /
    10
    Sangat Bagus
    Kebersihan7.8
    Kemudahan9.0
    Lokasi8.6
    Kualiti dan keselesaan bilik7.2
    Perkhidmatan6.7
    Berbaloi dengan harga7.2
    Disediakan oleh pengunjung sahih dari Agoda
    Semua bahasa
    Semua jenis pengunjung (17)
    Semua jenis bilik
    Tunjuk 16 komen dari tetamu sebenar
    9.6
    Sangat Hebat
    Ntombovuyo dari Afrika Selatan
    Keluarga dengan anak kecil
    Standard Twin
    Menginap satu malam di Mac 2016

    It was nice to stay ”

    The food was delicious. Warm welcome from staff members. . Nice room allocated. Wish to come back again

    Diulas 21 Mac 2016
    9.0
    Sangat Hebat
    Randall dari Afrika Selatan
    Pasangan
    Standard Twin
    Menginap 3 malam di Disember 2015

    My experience at the hotel was fantastic.”

    The location, scenery & the food. So many things to do and will definitely take the rest of my family along the end of the year, so keep a spot open for 8.

    My stay at the hotel was excellent, however I cannot say the same about the country club. I had made a booking on Monday the 28th December for the 29th at 07:12am with a cart. My name was put onto the list, very few names at the time, when I arrived on Tuesday morning at 06:45am I was told there were no carts or trolleys, were available as they had none in stock (cannot believe this, a club of this stature).I was bitterly dissapointed after having words with Ruan. Imagine carrying a cart bag for 18 holes. Very dissapointed and they carried on and ignored me totally - I am actually livid at their behavior & attitude, all the way from Cape Town and could not play golf at the Fish River Sun :-( Randall Tobias Rm 202

    Diulas 04 Januari 2016
    10.0
    Sangat Hebat
    Beatrix dari Afrika Selatan
    Keluarga dengan anak kecil
    Standard Twin
    Menginap 3 malam di Disember 2015

    Boys had so much fun, staff very friendly. ”

    Golf course, friendly and helpfull staff, lots of family activities and nice variety of food every evening at the buffet

    We had a lovely stay. Will be back.

    Diulas 01 Januari 2016
    4.0
    Alexandra dari United Kingdom
    Pasangan
    Standard Twin
    Menginap 2 malam di Disember 2015

    A very disappointing stay”

    The golf course, the bed, the breakfast.

    As quite a large group of friends travelling to kleindemonde for a wedding, we were shocked at the over all state of fish river sun on a number of levels, particularly for the price we paid. The service was absolutely shocking, whether it was at the bar, restaurant, reception or general inquiries -it was very slow and unfriendly. Staff seemed very unaware of what was actually going on - often giving wrong answers to questions, over charging on bills or actually not knowing what was ordered and giving wrong bills. People were unable to check into their rooms on time (when checkout is at 10 am I find this quite ridiculous) after travelling a long way. Rooms took a very long time to be made up and the state of the bathrooms and dining room was not hygienic. Phones were not answered and everywhere seemed understaffed. The stay we had was something I would expect from a cheap place to stop over, not somewhere that rates themselves as a three star hotel and that people had told us was expensive but worth it. I would not recommend it to anyone for the prices that are asked. My partner had a good day on the golf course and I can say the spa was good and people friendly and organised, apart from that it really was one thing after another within our travel group who brought the hotel a lot of business. For a place in such a beautiful location they have a lot of potential - I truly hope they manage to jack it up before it's too late.

    Diulas 31 Disember 2015
    3.7
    Leah dari Amerika Syarikat
    Pasangan
    Standard King
    Menginap 2 malam di Disember 2015

    Not worth the money”

    Location

    We had heard raving reviews about this hotel. When we arrived we were immediately disappointed. There were three people behind the reception desk but only one person helping customers. It took 35 minutes to check in. Once checked in, we went to our room, which smelled like the windows and doers hadn't been opened in 70 years. It was musty and dusty. Not 20 minutes later a key opened our door and it was another customer who had also been checked into our room. They called and asked us when we checked in and who we were. Attempting to get dinner was another mess. A friend staying across the road tried to make booking for all of us at the Wahoo restaurant but was told very rudely that without a room number she could not make reservations. She came back very upset that she had been spoken too so rudely. Another friend staying at the hotel went and make a booking for 6 people using our two room numbers. At 8:30 we showed up to the restaurant and were told that we he only made the booking for 4 people. There was no one in the restaurant and yet we were told of we wanted 6 people we would need to wait another 10 minutes. 10 minutes turned into 30 minutes so we gave up and decided to order room service. It took 15 minutes to get someone to answer the phone and then we were told that they don't do room service. After explaining that there were me yes in the rooms and a brochure discussing room service options they told us they would have to call us back. We called the restaurant directly and ordered toasted sandwiches. It took them over an hour to deliver the sandwiches. The next day we went back to have our breakfast. We were told to sit at table 24, when we got to table 24 it was filthy. Looking around all of the tables were dirty except a table for 6 people, so my husband and I sat at a huge table and couldn't get anyone to bring us so much as a cup of coffee. To top of the horrible customer service the hotel ran out of water so we could shower or use the toilet.

    Diulas 31 Disember 2015
    4.7
    Mahomed dari Afrika Selatan
    Keluarga dengan anak remaja
    Standard Twin
    Menginap satu malam di Februari 2015

    Review of Stay”

    Facilities
    Diulas 11 Jun 2015
    5.7
    John dari Afrika Selatan
    Pasangan
    Menginap satu malam di April 2015

    Lazy Staff in 70's Hotel”

    Location, Location, Location

    The staff are lazy, the facilities poor and the overall impression is of a 70's timewarp.

    Diulas 30 April 2015
    8.7
    Hebat
    Shamine dari Afrika Selatan
    Keluarga dengan anak kecil
    Standard Twin
    Menginap 2 malam di Disember 2014

    Holiday at Fish River”

    Food, Location, Hotel Facilities

    Fabulous!

    Diulas 05 Januari 2015
    9.3
    Sangat Hebat
    Fadeela dari Afrika Selatan
    Keluarga dengan anak remaja
    Standard King
    Menginap 7 malam di Disember 2014

    Amazing Stay with outstanding service”

    Location, staff, service

    Hi, we loved our stay at the Fish River Sun. Everyone was helpful and went out of their way to make our holiday a memorable one. Thank you to all. PS We loved the shuttle to the beach and the games room was brilliant. Thanks to all.

    Diulas 28 Disember 2014
    7.7
    Sangat Bagus
    arshad dari Afrika Selatan
    Keluarga dengan anak kecil
    Standard King
    Menginap 2 malam di Disember 2013

    nice place”

    green grass , white sands , good staff
    Diulas 27 November 2014
    7.0
    Sangat Bagus
    Dean dari United Kingdom
    Pasangan
    Standard Twin
    Menginap 2 malam di September 2014

    Weekend away”

    Food, location & rooms

    The stay was very enjoyable; however, some of the staff were incompetent. The duty manager, in particular, had no idea about hotel policies. We gave our pre-paid hotel voucher upon check-in. They promptly lost it & wanted to charge us a 2nd time upon check-out. We had to arrange to email them the same voucher, but she still wouldn't accept that payment was made because the credit card number was xxxx'd out... Clearly for security reasons. It took 30 mins of persuasion to convince her before we finally just left. Their staff have no clue and aren't qualified to run a hotel! Shocking!!

    Diulas 29 September 2014
    10.0
    Sangat Hebat
    Dale dari Afrika Selatan
    Kumpulan
    Standard Twin
    Menginap 2 malam di Mac 2014

    Really enjoyable setting with excellent golf cours”

    Value for money, great food, lovely setting

    10 out of 10 - can't fault a thing - rooms were a little old but very comfortable.

    Diulas 14 Mac 2014
    5.7
    Adele dari Afrika Selatan
    Keluarga dengan anak remaja
    Standard King
    Menginap 4 malam di Januari 2014

    lovely untouched beach”

    beach, golf course and dinner

    comfortable, lovely beach, unspoilt nature, nice surroundings. not very good value for money.

    Diulas 17 Januari 2014
    9.3
    Sangat Hebat
    Wilhelmina dari Afrika Selatan
    Pasangan
    Bilik Paraplegic
    Menginap 2 malam di September 2013

    For our particular needs it was fantastic. ”

    Staff friendliness, very good food, comfortable room for disabled

    The only problem I have is with agoda booking. You charged me R2580.00 on my credit card before arrival. When I checked out no record could be found of this payment. The hotel staff member Shlley handled this to the best of her ability but I am still R1500.00 out of pocket with over payment. Please check this out. Maybe then I will be able to recommend you as a service provider. Thank You Mrs WB Calitz

    Diulas 04 Oktober 2013
    5.7
    LUCILLE dari Afrika Selatan
    Pasangan
    Standard King
    Menginap satu malam di September 2013

    Did not live up to expectations”

    Golf and the champagne breakfast

    Reservation was a problem from the start , information at the hotel did not match what was booked and generally check in staff not very friendly.Stay at the hotel was average, although the golf club house and pro shop was staffed by friendly and efficient staff.

    Diulas 19 September 2013
    9.7
    Sangat Hebat
    Manfred dari Jerman
    Pasangan
    Standard King
    Menginap 3 malam di Oktober 2014

    Hotelbewertung”

    großzügige Bar; interessanter Speiseraum; Nähe zum Golfplatz

    Positiv überraschend war, dass kein Menü vorgegeben wurde (wir hatten ein Dinner Voucher)

    Diulas 28 Oktober 2014
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    Fish River Sun Hotel and Country Club
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