Grand Kruger Lodge and SPA
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Grand Kruger Lodge and SPA

4627 Hartbees Street, Marloth Park, Taman Marloth, Taman Negara Kruger, Afrika Selatan, 1340
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Suite Standard Double - Pelan bilik Grand Kruger Lodge and SPA
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    Lobi Grand Kruger Lodge and SPA
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    Suite Standard Double - Pelan bilik Grand Kruger Lodge and SPA
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     Grand Kruger Lodge and SPA

    Ulasan tetamu

    8.2
    Hebat
    /10
    ( 24 ulasan)Lihat ulasan tetamu
    8.5
    Kebersihan terbaik

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    Sangat Bagus
    Lokasi
    7.9
    DI PETA
    Lokasi sangat baik
    Berbaloi dengan harga8.3
    Jarak ke pusat bandar25.00 Km
    Rating lokasi7.9
    Pilihan bilik
    7.6
    Sangat bagus
    Keselesaan bilik & kualiti
    Chalet Dupleks Quadruple (Quadruple Duplex Chalet)
    Chalet Dupleks Quadruple (Quadruple Duplex Chalet)
    ...
    • Saiz bilik: 65 m²/700 kaki
    • Pemandangan: Alam semulajad...
    • 1 Katil King & 2 Katil Sing...
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    Bilik Mewah Double dengan Teres (Luxury Double Room with Terrace)
    Bilik Mewah Double dengan Teres (Luxury Double Room with Terrace)
    ...
    • Saiz bilik: 26 m²/280 kaki
    • Pemandangan: Alam semulajad...
    • 1 Katil King atau 2 Katil S...
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    Bilik Standard Double (Standard Double Room)
    Bilik Standard Double (Standard Double Room)
    ...
    • Saiz bilik: 17 m²/183 kaki
    • Pemandangan: Alam semulajad...
    • 1 Katil Single dan 1 Katil ...
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    Suite Standard Double (Standard Double Suite)
    Suite Standard Double (Standard Double Suite)
    ...
    • Saiz bilik: 17 m²/183 kaki
    • Pemandangan: Alam semulajad...
    • 1 Katil Double & 2 Katil Si...
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    Chalet Keluarga (Family Chalet)
    Chalet Keluarga (Family Chalet)
    ...
    • Saiz bilik: 65 m²/700 kaki
    • Pemandangan: Alam semulajad...
    • 1 Katil King atau 2 Katil S...
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    Chalet- Double (Chalet - Double)
    Chalet- Double (Chalet - Double)
    ...
    • Saiz bilik: 65 m²/700 kaki
    • Pemandangan: Alam semulajad...
    • 1 Katil Double
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    Ulasan pengunjung sebenar

    Ulasan Agoda (24)Ulasan Booking.com (150)
    8.2
    /
    10
    Hebat
    Kebersihan8.5
    Kemudahan8.0
    Lokasi7.9
    Kualiti dan keselesaan bilik7.6
    Perkhidmatan8.5
    Berbaloi dengan harga8.3
    Disediakan oleh pengunjung sahih dari Agoda
    Semua bahasa
    Semua jenis pengunjung (24)
    Semua jenis bilik
    Tunjuk 20 komen dari tetamu sebenar
    3.2
    eric dari Afrika Selatan
    Pasangan
    Menginap satu malam di Ogos 2018
    Boleh diterima”
    Rooms not clean, Noisy people next door and could not sleep the whole night! Room provided was not what was paid for!
    Diulas 16 Ogos 2018
    Good day Eric, Thank you for your review, we always appreciate feedback. We are very sorry that your experience with us was not enjoyable, please feel free in future and never hesitate to bring issues like this directly to us to resolve immediately. We do have a manager on duty every day whom will gladly assist to ensure that your stay with us meets your expectations. Kind Regards Your Grand Kruger Lodge Team
    10 Januari 2019 Dijawab
    Grand Kruger Lodge and SPA
    10.0
    Sangat Hebat
    Andrew dari United Kingdom
    Keluarga dengan anak remaja
    Chalet- Double
    Menginap 4 malam di Mei 2018
    Family holiday”
    We have just returned from a 4 night stay at GKL and it was a fantastic experience. We were lucky enough to be the only guests and received 5 star service.
    Diulas 04 Jun 2018
    Good day Andrew, The Grand Kruger Lodge team would like to thank you for your feedback we are truly happy that you enjoyed your stay. We always appreciate and value feedback from our guests as it helps us improve where needed, it also shows us when we are doing things right and this is when we are truly happy as it means we are reaching our objectives in keeping you, our guest over joyed. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Lodge Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    9.2
    Sangat Hebat
    Manish dari India
    Keluarga dengan anak kecil
    Chalet- Double
    Menginap 3 malam di April 2018
    Very hospitable staff”
    We stayed for 3 nights in a bush lodge at Grand Kruger and had a good experience. I think the place is expensive (relatively cheaper than other places in Kruger), but the staff is very courteous and always ready to help with everything. This is a great place to stay if you want to enter Kruger National Park through the Crocodile Gate. Food was decent and spa was excellent. Overall we had a good time there. We booked the evening safari, 8 hour safari as well as Panoramic tour (Blyde River Canyon) through the hotel. One may be able to get these cheaper by using other agencies, but I didn't have much time before visiting to explore other options. Hotel option was certainly very convenient.
    Diulas 09 Mei 2018
    Good day Manish, The Grand Kruger Team would like to thank you for your review. We always appreciate and value feedback to improve your stay. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    8.4
    Hebat
    Kinsy dari Amerika Syarikat
    Pasangan
    Suite Standard Double
    Menginap 2 malam di September 2017
    Perfect for busy traveler”
    We had very little time to fit a lot of activities into- it was perfect to stay at Grand Kruger where they provided breakfast and dinner so we could start and finish our long days there without going in search of food elsewhere. Staff was fantastic and helpful.
    Diulas 16 September 2017
    Good day Kinsy, An enormous thank you from the Grand Kruger Team for your feedback on the review, it is highly appreciated and valued. We are truly happy to have been part of service that provided you with comfort and ease. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    10.0
    Sangat Hebat
    Roger dari Australia
    Pengembara solo
    Suite Standard Double
    Menginap satu malam di Mei 2017
    Sangat Hebat”
    1st class place to stay and I was extremely well looked after by the attentive staff.
    Diulas 12 Jun 2017
    Good day Roger, The Grand Kruger Lodge team would like to thank you for your feedback on the review. We always appreciate and value feedback received from our guests and we love the fact that your needs was satisfied. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Lodge Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    8.4
    Hebat
    Robin
    Pasangan
    Bilik Mewah Double dengan Teres
    Menginap 4 malam di Januari 2017
    Exellent place and we would stay in the same place if going back to Kruger”
    All the staff was very nice and pleasent and tried accomodate us in every way from service staff to manager. It has a nice and friendly athmosphere. You made our visit in the park to a wonderful time.
    Diulas 15 Januari 2017
    Good day Robin, A massive thank you from the Grand Kruger Team for your feedback on the review, it is highly appreciated and valued. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    4.8
    Alice dari Afrika Selatan
    Kumpulan
    Suite Standard Double
    Menginap 3 malam di September 2016
    There was such a lack of communication skills with the staff. Prices were exhorbatant”
    Food was really good Facilities not great Pricing for drives etc was silly for RSA travelers Pricing for food and drink were set at ridiculous rates communication skills lacking with staff but they were helpful and friendly
    Diulas 11 September 2016
    Good day Alice. The Grand Kruger Lodge team would like to thank you for your feedback on the review. We truly value the feedback we receive from our guests. Thank you for highlighting these improvement areas. It saddens us that you had a negative experience staying at Grand Kruger Lodge please accept our apology for your experience. We would like to bring under your attention that Grand Kruger Lodge is now under new ownership and under new management. We are very thankful for your review as all of the reviews received in the past has contributed tremendously to the positive changes implemented. It is our priority at Grand Kruger Lodge to ensure that all future guests have a pleasantly positive and unforgettable experience when coming to visit us here in the beautiful African bushveld. Hope to see you soon to change your experience of Grand Kruger Lodge for the positive. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
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    Grand Kruger Lodge and SPA
    10.0
    Sangat Hebat
    Linda dari United Kingdom
    Keluarga dengan anak remaja
    Bilik Mewah Double dengan Teres
    Menginap 4 malam di November 2015
    Back to Kruger after many years”
    The staff is amazing,friendly and accommodating. Beautiful rooms, gorgeous food and organized tours with knowledgeable, friendly guides. We would stay there again.
    Diulas 02 Februari 2016
    Good day Linda, The Grand Kruger Lodge team would like to thank you for your feedback on the review. We always appreciate and value feedback received from our guests. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Lodge Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    9.0
    Sangat Hebat
    Steven dari Afrika Selatan
    Keluarga dengan anak kecil
    Suite Standard Double
    Menginap 2 malam di Disember 2014
    Holiday in Grand Kruger”
    Location, Services and food
    The stay was pleasant, the food was out of this world. I will definately come back for another visit
    Diulas 22 Disember 2014
    Good day Steven, The Grand Kruger Team would like to thank you for your review. We appreciate your feedback. Kind regards and bushveld greetings, The Grand Kruger Team
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    7.3
    Sangat Bagus
    S dari India
    Kumpulan
    Chalet- Double
    Menginap 2 malam di Februari 2014
    Excellent stay in South Kruger”
    Location, surroundings, and Ambience
    Memorable and a excellent stay. Impressed with the bon fire and drinks theme every night. When you step out for a game drive ask for Jonathan. We were lucky to spot the big 5.
    Diulas 28 Februari 2014
    Good day, The Grand Kruger Team would like to thank you for your review. We always appreciate and value feedback to improve your stay. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    9.3
    Sangat Hebat
    Kevin dari Afrika Selatan
    Keluarga dengan anak kecil
    Bilik Mewah Double dengan Teres
    Menginap 2 malam di Januari 2014
    What a fabulous stay we had! ”
    Friendly staff, top service, family triendly
    We thoroughly enjoyed our stay. I would recomend this lodge to any nature lover. It was so fantastic to sit under the african sky and watch the stars. The staff and owner were so friendly and accomodating. They went beyond the pale to provide meals and amazing service. I would definitely stay there again.
    Diulas 09 Januari 2014
    Good day Kevin, A huge thank you from the Grand Kruger Team your feedback on the review is highly appreciated and valued. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    9.3
    Sangat Hebat
    Richard dari Amerika Syarikat
    Keluarga dengan anak remaja
    Chalet- Double
    Menginap 3 malam di Disember 2013
    Great reasonably priced accommodations near Kruger”
    Location, staff, room
    In a gated community of mostly private vacation homes, my wife, myself and our 20 year old son stayed in a great two bedroom chalet. We had a king bed on the ground floor of the chalet with a small refrigerator and our son stayed upstairs in the loft, which had two twin beds and a second bathroom. The price was quite reasonable for the level of the facilities. We did not have meals included in our package, instead we paid for them separately. The food was excellent and priced reasonably. At dinner you could get the full fixed price meal for $210 rand or if that was too much food for you, you could choose which part of the meal you wanted (eg, salad, entree and dessert only, skipping the soup and appetizer) for less. On Saturday night the buffet braai was great (no a la carte option). The staff at the hotel was very friendly and attentive, especially Louis who was our guide for our full day safari in Kruger Park, which is only 20 minutes away. When we had some maintenance issues in the room, they were attended to quickly. Owner Leon Visser was welcoming and very hands on, helping out with fixing the maintenance issue personally. The food sometimes was a little slow in coming, but that was because it was being prepared for us rather than just heated up. The choices each night were limited to two entrees but that was plenty for us. If you are a vegetarian, let them know before you arrive and they will adjust for you. When we finished our full day safari (leaving the lodge at 5 am and returning for lunch around 2 pm), Louis showed us lunch menus as we left Kruger and phoned in our orders so it would be ready when we arrived back.
    Diulas 26 Disember 2013
    Good day, The Grand Kruger Team would like to thank you for your beautiful review. We appreciate and value your feedback. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    7.3
    Sangat Bagus
    Milos dari Australia
    Pasangan
    Menginap 2 malam di Februari 2012
    Hidden Outback Retreat”
    Terrific personal service and feeling of a genuine retreat nestled away in a real National Park.
    The lodge at first can be daunting to locate and an appropriate vehicle is required to arrive but once there a friendly and warm greeting is extended and provided. The atmosphere of the lodge and it's staff is relaxed and very friendly. Whilst at the lodge, activities are a must and a Guided safari tour through the Kruger National park is highly recommended. The meals are plentiful and the setting for dinner around an open fire is both different and terrific. The lodge doesn't boost terrific outback views but relaxation is easily achieved.
    Diulas 24 Februari 2012
    Good day, The Grand Kruger Team would like to thank you for your review. We appreciate and value your feedback. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    8.0
    Hebat
    LI dari China
    Pengembara solo
    Menginap satu malam di Februari 2012
    酒店环境很好,房间相对逊色少许”
    房间内的用品不错
    该酒店挂四星,但硬件设施还未达到。不过比起国家公园周边的其他3星酒店相对于客房的设施要好很多,离国家公园稍微有点远,酒店有提供国家公园的游玩项目,最好是预定酒店的车驶入公园(费用差不多),否则也相当于是到公园内乘坐公园的观光车。
    Diulas 18 Februari 2012
    Good day, The Grand Kruger Team would like to thank you for your review. We appreciate your feedback. Kind regards and bushveld greetings, The Grand Kruger Team
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    9.0
    Sangat Hebat
    Stefan dari Sweden
    Pasangan
    Chalet Keluarga
    Menginap 4 malam di Mac 2015
    Valuta för pengarna”
    Personalen var väldigt tillmötesgående och proffesionell, läget inne i en park var väldigt trevligt med djur in på knuten.
    Diulas 23 Mac 2015
    Good day Stefan, The Grand Kruger Lodge team would like to thank you for your review. We always appreciate and value feedback from our guests. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Lodge Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    8.3
    Hebat
    Ebba dari Sweden
    Pasangan
    Menginap 4 malam di Disember 2009
    Ebba och Gustaf Nygren”
    Trevligt, fint, trevlig personal, avslappnat, god mat
    Gym önskas på stället!
    Diulas 04 Januari 2010
    God dag, Grand Kruger-laget vill tacka för din recension. Vi uppskattar din feedback. Med vänliga hälsningar och bushveld hälsningar, The Grand Kruger Team
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    8.4
    Hebat
    Sandra dari Jerman
    Kumpulan
    Chalet- Double
    Menginap satu malam di November 2016
    Eine schöne Unterkunft”
    Wir haben uns in der Grand Kruger Lodge sehr wohl gefühlt. Wir gingen davon aus, dass sie im Kruger Park liegt - sie ist jedoch leicht außerhalb gelegen. Zu einer über die Internetseite der Unterkunft gebuchten Tour im Kruger Park wurden wir von dort aus gefahren. Die Unterkunft selbst war super!
    Diulas 21 November 2016
    Good day Sandra, The Grand Kruger Lodge team would like to thank you for your feedback on the review. We are over joyed that you liked your accommodation. We always appreciate and value feedback from our guests as it helps us improve where needed. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Lodge Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    9.3
    Sangat Hebat
    Michele dari Switzerland
    Kumpulan
    Bilik Mewah Double dengan Teres
    Menginap 2 malam di Januari 2015
    vielen Dank!”
    die Lage, der Safari-Führer Erold (thank you for all!), das Essen
    Über einen holprigen Weg gelangten wir zur Lodge, welche wunderschön gelegen ist. Das Nachtessen draussen auf der Terrasse war wunderschön und sehr gut, leider sah man nicht wirklich, was man ass, da es relativ finster war und vor allem war es laut von den grillenähnlichen Tieren, die sich übertönten. Internet-PC funktionierte nicht, aber was braucht man auch Internet im Busch?
    Diulas 20 Januari 2015
    Good day Michele, The Grand Kruger Team would like to thank you for your review. We always appreciate and value feedback to improve your stay. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    8.7
    Hebat
    Lucien dari Belanda
    Pengembara bisnes
    Suite Standard Double
    Menginap 3 malam di Oktober 2014
    Leuk Hotel en Leuke Locatie”
    Ligging - omgeving - Kwaliteit
    Leuke hotel in een prachtige omgeving. Tijdens een zakenreis het weekend in dit Hotel doorgebracht om Kruger park te bezoeken. Het personeel viel tegen, Sommige hadden geen plezier in het werk en liepen chagerijnig rond
    Diulas 23 Oktober 2014
    Good day Lucien, The Grand Kruger Team would like to thank you for your review. We always appreciate and value feedback to improve your stay, thank you for highlighting the improvement area we will focus on this. Hope to see you soon again. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
    23 Julai 2018 Dijawab
    Grand Kruger Lodge and SPA
    4.7
    jean-marie dari Perancis
    Pasangan
    Suite Standard Double
    Menginap 5 malam di Februari 2016
    Séjour au Grand Gruger”
    Séjour du 20 février au 25 février 2016 - Structure très belle mais.... Aucun accès WI-FI dans les chambres, pas plus en journée quelque soit l'endroit, sauf tard le soir à partir de 21/22h00 et pour se connecter, il faut rester au rez-de-chaussée mais vous ne pouvez pas car ils ferment tout,.Si vous voulez descendre pour aller fumer une cigarette oubliez !!! La fenêtre de la chambre donne sur les logements du personnel...Si vous voulez prendre une douche en journée, fermez vos rideaux !! Etat de la salle d'eau : Joint bas d'étanchéité de porte décollé (photo à l'appui). Lavabo à hauteur de la chasse d'eau (prévu pour des enfants et non des adultes), donc pour se raser mal de dos assuré. Pour vous rincer après vous être savonné, il faut fermer le robinet à plusieurs reprises pour avoir de l'eau (difficile de se laver les cheveux surtout s'ils sont longs !!). 1er soir : buffet snack.Second soir : sole grillée non cuite, on me sert une nouvelle sole. Grosse surprise : sur toute la face arrière, pas de chair comme si c'était le reste d'un autre plat !!! (photos à l'appui). Veille du départ : T-bone servi immangeable : viande très nerveuse et dure. Nous en parlons au responsable qui a sous-entendu que j'étais une cliente difficile. Ce qui nous a un peu agacés, nous sommes quand même restés très soft et très corrects. Le manager s'est juste contenté de nous demander de lui envoyer les photos. Pas d'excuse, strictement rien !!! Depuis plus de 30 ans, nous avons l'habitude des 4/5 étoiles autour du monde du fait de nombreux voyages professionnels (ce qui était le cas), leur structure est superbe mais le comportement du management et de quelques personnels, c'est loin d'être çà !!! et loin de valoir 4 étoiles .Ce qui est clair, c'est que nous sommes vraiment très déçus des prestations offertes par cet hôtel et par le comportement du management qui ne se soucie que de la facture, donc nous ne le recommandons pas.
    Diulas 03 Mac 2016
    Good day Jean-Marie. The Grand Kruger Lodge team would like to thank you for your feedback on the review. We truly value the feedback we receive from our guests. You have highlighted a few improvement areas that has been addressed since your last stay. Please take note that Grand Kruger Lodge is now under new ownership and under new management whom has been working endlessly to resolve and improve all the incidents listed. We are truly sad for the negative experience you had staying at Grand Kruger Lodge and would like to apologise for the inconvenience caused. However we are very thankful for your review as all of the reviews received in the past has contributed tremendously to the positive changes implemented. It is our priority at Grand Kruger Lodge to ensure that all future guests have a pleasantly positive and unforgettable experience when coming to visit us here in the beautiful African bushveld. Kind regards and African Bushveld greetings, Your Grand Kruger Team.
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