Sangat Hebat 9.3
berdasarkan 376 ulasan

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Sangat Hebat



daripada 376 ulasan
  • Kebersihan 9.5
  • Kemudahan 9.0
  • Lokasi 9.3
  • Keselesaan/Standard Bilik 9.2
  • Layanan Kakitangan 9.6
  • Berbaloi dengan harga 9.4
  • Makanan/Tempat Makan 8.6
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Linda dari Sepanyol
Kumpulan
Superior
Menginap 3 malam di Mac 2016
The hotel is a ruby, the staff are diamonds
Staff, food, price
Very pleasant. The staff is amazing. Standard rooms are a bit narrow. If you need space upgrade to superior room.
Diulas 13 Mac 2016

patrick dari United Kingdom
Pasangan
Suite Keluarga
Menginap satu malam di Mac 2016
Weekend away
Excellent , would recommend to friends
Diulas 08 Mac 2016

Alexander dari United Kingdom
Pasangan
Superior
Menginap 2 malam di Februari 2016
No way a 2 star hotel
Staff, Manager, location,
Absolutely no faults whatsoever. So good, we came back again. The rooms are not particularly large but are fine for a few days. Recommended without any hesitation.
Diulas 25 Februari 2016

Ka dari Hong Kong
Pasangan
Superior
Menginap satu malam di Februari 2016
Very nice hotel
Nice hotel and staff are super friendly and helpful
Diulas 15 Februari 2016

Kristen dari Amerika Syarikat
Keluarga dengan anak kecil
Superior
Menginap satu malam di Disember 2015
Happy to return!
Staff, staff, staff
When you book a hotel, leave, and return, it's always a bit concerning. What if you don't like it the first time? I am happy to report that this hotel is a great one to return to. We were always greeted with a drink and smiling faces, and we look forward to returning again next time we are in Hanoi.
Diulas 30 Januari 2016

George dari Finland
Pasangan
Superior
Menginap 4 malam di Januari 2016
A True Underrated Gem
The Staff and Service, The Position, The Cleanliness
The stay was more than excellent. Better than one could expect. This 2 star hotel feels like a 4 star hotel with 5 star service. The position is very good in a quiet street close to Hoan Kiem lake. The breafast is a la carte and very comprehensive. The hotel is very modern and clean, and the staff superb. A wonderful stay.
Diulas 18 Januari 2016

Kenneth dari Amerika Syarikat
Pasangan
Suite Junior
Menginap 2 malam di Januari 2016
Topped expectations
Staff service. Room size and cleanliness. Location
We thought we were getting a middle of the road hotel for the budget minded. Were we ever wrong! We were overwhelmed with the friendliness and service of the staff. They were so happy to see us and were genuinely engaged for us having a pleasant stay. Tina, a worker in the lobby, helped us so much and was so friendly. She spent time with us going over a map of Hanoi, she listed several restaurants, she made sure we had boarding passes before we left for the airport. So pleasant and very good English. I wish I could remember all the other staff's names because they were all just as nice and helpful. Because we arrived early, the room we booked had not been vacated. So they upgraded us to the family suite for no charge. Looks brand new, is clean, roomy, comfortable bed, and had a nice balcony. The free breakfast is very good. Basic American breakfast but very good and filling. Of course I would return to this hotel. Best hotel for the money I've ever been to. (One thing....checking in and getting your boarding pass prior to arrival at the airport does NOT mean you can forgo the ticketing counter. They need to "stamp" the boarding pass. Kind of makes online check-in a waste of time.)
Diulas 07 Januari 2016

Denise dari Australia
Pasangan
Superior
Menginap satu malam di Disember 2015
Awesome staff
Staff
Comfortable
Diulas 02 Januari 2016

william dari United Kingdom
Pasangan
Superior
Menginap satu malam di Mac 2015
10 / 10 for staff attention
location, value for money and staff (brilliant!)
Staff could not have been more helpful during our stay - highly recommend this hotel
Diulas 29 Disember 2015

Phensiri dari Australia
Pasangan
Superior
Menginap 2 malam di November 2015
Excellent customer service
Great location, friendly staff, best breakfast
We were very happy staying at the Hanoi Elegance Ruby Hotel. We impressed with the hotel staff. They are very friendly and willing to help with everything. My boyfriend wanted to get his business cards printed, they wanted to help without taking any fees. They went out of their ways to help us and made sure that we were happy staying at the hotel. I would definitely recommend this hotel.
Diulas 19 Disember 2015


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