Hilton Playa del Carmen, an All-Inclusive Resort
Hilton Playa del Carmen, an All-Inclusive Resort
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DI PETA Hilton Playa del Carmen, an All-Inclusive Resort
DI PETA
Sangat Hebat
Lokasi
9.1
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Dibuang daripada Kegemaran
Hebat
Berdasarkan 36 ulasanLihat ulasan tetamu
8.7
/
10
Sangat Hebat kualiti dan keselesaan bilik
9.0
85% mahu mengesyorkan kepada rakan
Berbaloi dengan harga8.1
Rating lokasi9.1
Lapangan terbang terhampirLapangan Terbang Antarabangsa Cozumel (CZM)
Jarak ke lapangan terbang19.1 km
  • Wi-Fi percuma semua bilik

  • tab panas

  • pertukaran mata wang

  • sauna

Pilihan bilik
9.0
Cemerlang
Keselesaan bilik & kualiti
Penginapan ini diminati ramai!Tempahan terakhir 14 jam lepas
Junior Suite Pool View - 2 Double Beds
Junior Suite Pool View - 2 Double Beds
...
  • Saiz bilik: 653 m²/7029 kak...
  • Pemandangan: Lautan
  • 2 Katil Double
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Suite Junior - 1 Katil King (Junior Suite - 1 King Bed)
Suite Junior - 1 Katil King (Junior Suite - 1 King Bed)
...
  • Saiz bilik: 100 m²/1076 kak...
  • Pemandangan: Lautan (pemand...
  • 1 Katil King
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Junior Suite - 2 Double Beds
Junior Suite - 2 Double Beds
...
  • Saiz bilik: 653 m²/7029 kak...
  • Pemandangan: Taman
  • 2 Katil Double
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Junior Suite Ocean View - 1 King Bed
Junior Suite Ocean View - 1 King Bed
...
  • Saiz bilik: 653 m²/7029 kak...
  • Pemandangan: Lautan
  • 1 Katil King
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Junior Suite Pool View - 1 King Bed
Junior Suite Pool View - 1 King Bed
...
  • Saiz bilik: 1331 m²/14327 k...
  • Pemandangan: Lautan (pemand...
  • 1 Katil King
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Junior Suite Garden View - 1 King Bed
Junior Suite Garden View - 1 King Bed
...
  • Saiz bilik: 653 m²/7029 kak...
  • Pemandangan: Taman
  • 1 Katil King
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Junior Suite Garden View - 1 King Bed - Mobility Accessible W/Roll-In Shower
Junior Suite Garden View - 1 King Bed - Mobility Accessible W/Roll-In Shower
...
  • Saiz bilik: 653 m²/7029 kak...
  • Pemandangan: Lautan (pemand...
  • 1 Katil King
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Junior Suite Ocean View - 2 Double Beds
Junior Suite Ocean View - 2 Double Beds
...
  • Saiz bilik: 1331 m²/14327 k...
  • Pemandangan: Lautan (pemand...
  • 2 Katil Double
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Suite Royal Master Satu Bilik Tidur (Royal Master One Bedroom Suite)
Suite Royal Master Satu Bilik Tidur (Royal Master One Bedroom Suite)
...
  • Saiz bilik: 123 m²/1324 kak...
  • beranda/teres
  • 1 Katil Super King
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Junior Suite Swim-Up - 1 King Bed
Junior Suite Swim-Up - 1 King Bed
...
  • Pemandangan: Laut
  • 2 Bilik mandi
  • 1 Katil King
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Ulasan pengunjung sebenar

Ulasan Agoda (36)Ulasan Booking.com (564)
Kebersihan9.0
Kemudahan8.9
Lokasi9.1
Kualiti dan keselesaan bilik9.0
Perkhidmatan8.8
Berbaloi dengan harga8.1
Disediakan oleh pengunjung sahih dari Agoda
Semua bahasa
Semua jenis pengunjung (36)
Semua jenis bilik
Tunjuk 23 komen dari tetamu sebenar
12
10.0
Sangat Hebat
Salvador dari Amerika Syarikat
Pasangan
Suite Junior - 1 Katil King
Menginap 4 malam di Oktober 2018
exceptional attention to detail everywhere”
I thoroughly enjoyed my stay. My only complaint are the sales people trying to sell you the real club timeshare package. Avoid those folks like the plague. They’ll pretend to be part of the main hotel staff and offer a gift or tour of the facility, in reality, they’re signing you up for their 3 plus hour presentation. I simply walked out of it after they took me into the sales room.
Diulas 06 November 2018
9.6
Sangat Hebat
David dari Amerika Syarikat
Pengembara solo
Suite Junior - 1 Katil King
Menginap 4 malam di Oktober 2018
Awesome stay at the Royal/Hilton Playa Del Carmen”
The Royal Playa Del Carmen (is now Hilton Playa Del Carmen) is a great all-inclusive resort. I highly recommend this property. I can't wait to go back. I loved every day I was there. The food, room, A/C, service, room service, bars, employees are all helpful and friendly. Hilton is making some upgrades. PROS: The food is really good for all inclusive (Asiana, Pelicanos, Mexican restaurant (tacos), Spice (breakfast) and Mediterranean place was good as well) The hot tubs in the rooms are really nice Drink service is good Room service has decent food Alcohol selection was good Pool is fun to hang out at all day A/C works really well through the entire resort (except the open air lobby obviously) The entertainment was best I've seen at an all inclusive Close to cenotes for day trips Right next to downtown PDC, which is fun and lots of good bars and clubs CONS: Beach is not the best here They sometimes run out of the alcohol you want Nothing else 24hr lounge food could be better
Diulas 03 November 2018
10.0
Sangat Hebat
Tony dari United Kingdom
Pasangan
JUNIOR SUITE STANDARD - ALL INCLUSIVE
Menginap 7 malam di Oktober 2018
Brilliant Hotel.”
Great location, food, pool, entertainment and staff! What more could you want?
Diulas 20 Oktober 2018
10.0
Sangat Hebat
Andrew dari Australia
Pasangan
Junior Suite Garden View - 2 Double Beds
Menginap 7 malam di Jun 2018
Fantastic!”
The hotel, staff, location was incredible, by far one of the best holidays we've had, defiantly recommend
Diulas 04 September 2018
10.0
Sangat Hebat
Tyrese
Pasangan
JUNIOR SUITE STANDARD - ALL INCLUSIVE
Menginap 4 malam di Julai 2018
Great time”
Loved the resort and staff were wonderful food was great too only thing I would suggest is they put a disco or club on the resort for dancing
Diulas 20 Julai 2018
9.6
Sangat Hebat
mohammad dari United Kingdom
Pasangan
Junior Suite Garden View - 2 Double Beds - Mobility Accessible W/Roll-In Shower
Menginap 2 malam di Julai 2018
Amazing Hotel”
The hotel was fantastic. The rooms were clean, Large and had everything that you would need. The location was amazing for people that also want to go out. It's just off 5th street but you get none of the noise. The are 7 restaurants, coffee shops and bars. Everything was included in the price. We had an ocean view room which was nice. You do pay quite a bit extra for this privilege, so its up to you if you think that this is worth it. The beach was the only let down as the was a lot of algae. This was not the hotels fault, it happens at certain times of the year in Mexico. The pools were lovely however so we still had a good time. I would recommend this hotel for groups more than couples as it can be quite busy. I did go with my wife and we did still enjoy our stay.
Diulas 09 Julai 2018
9.6
Sangat Hebat
Lindsey dari Amerika Syarikat
Pasangan
Suite Junior - 1 Katil King
Menginap 3 malam di Mei 2018
great stay minus the massive seaweed”
the resort location, pool and restaurants were ideal but the beach was overrun with massive amounts of seaweed (not the resorts fault) but I would have liked to know this before booking an hotel or vacation in Playa during May 2018. from pictures this is not the norm but has been a problem for a few months.
Diulas 11 Jun 2018
2.8
mark dari United Kingdom
Pasangan
Junior Suite - 2 Double Beds
Menginap 2 malam di April 2018
Just [facepalm]”
yeah we really didn't enjoy this place... granted its not our usual type of hotel but this was just cringe from the moment we got there. Unfortunately what made this place bad were the people.. who thought the place was the ritz! to us it was just ridiculously tacky. food and drinks are well below expectations, and the pool areas surprisingly small. we had a very bizarre encounter with one of the women in the blue shirts when you first get there who tried selling the premium package, calling us 'high flyers' and then when we weren't interested just stoped the conversation abruptly. our advice, if you're European (and under 50) don't go here! you will find it too much and you'll just cringe praying for someone to get you out of there. There are soo many better hotels in mexico!
Diulas 25 April 2018
8.4
Hebat
Kathy dari Amerika Syarikat
Pasangan
Suite Junior - 1 Katil King
Menginap 4 malam di Mac 2017
Hebat”
Our first all-inclusive resort and we were very pleased. I've heard that some resorts have different levels this one everyone is the same. The food & service was excellent. Within blocks from the downtown shopping area. Would go back !!
Diulas 10 Mac 2017
8.8
Hebat
Sydney dari Amerika Syarikat
Kumpulan
Junior Suite Garden View - 2 Double Beds
Menginap 4 malam di November 2016
Positive experience ”
I just got back from a trip with friends and had a pleasant experience. The staff were all anxious to please and very friendly. The resort is quite large but very clean. The only cleanliness complaint is we had the smallest ants I've ever seen at the lavatory sink area which was kind of annoying, but besides that the place was immaculate. The pool and beach area are great, but once in the ocean it's rather rocky and a few of us had some cuts from very sharp rocks, so be sure to wear some type of foot protection. While they offer a great variety of food, the flavors are sometimes very bland and miss the mark. If you find the right combo of chef/server you'll do great. We joked that the one in our group with multiple food allergies had the best luck - they will ask upon arrival if you have allergies and you get the VIP treatment and REALLY go the extra mile to make sure you don't get sick. Even the major metropolitan areas in the U.S. aren't as good about this as THE Royal was.
Diulas 11 November 2016
10.0
Sangat Hebat
James dari Amerika Syarikat
Pasangan
Junior Suite Garden View - 2 Double Beds
Menginap 5 malam di September 2016
Excellent service, great food, wonderful bartenders. Loved the beach and the fun pool scene. Close to the ferry over to Cozumel.”
Bring your hat and more clothes than you think, it is humid there!
Diulas 19 September 2016
10.0
Sangat Hebat
Carol dari Amerika Syarikat
Keluarga dengan anak remaja
Junior Suite Garden View - 2 Double Beds
Menginap 4 malam di Ogos 2016
Sangat Hebat”
Exceptional resort! Excellent staff! Beautiful resort! Top rate food!
Diulas 21 Ogos 2016
9.6
Sangat Hebat
Timoteo dari Amerika Syarikat
Pasangan
Junior Suite Garden View - 2 Double Beds
Menginap 2 malam di Mac 2016
Great place”
the folks were kind and had a lot to offer. Entertainment is worth watching and can get drinks all day/night long. Give it a try.
Diulas 24 Mac 2016
9.3
Sangat Hebat
denise dari Amerika Syarikat
Pasangan
Menginap 3 malam di Disember 2015
Great stay at the royal”
Location, rooms, layout
Totally loved the royal. Would highly recommend it. The only thing I would have liked to have changed is that I could have stayed more nights.
Diulas 30 Disember 2015
6.3
Baik
Guillermo dari Australia
Pasangan
Junior Suite - 2 Double Beds
Menginap 6 malam di Ogos 2015
The Beach is not worth the trouble ”
Friendly and helpful staff, The food selection was good, room was comfortable
We have been going to Mexico Play del Carmen for 5 years now, and we decided to change our usual Hotel which is also - a REAL FIVE STAR HOTEL. Unfortunately we were seduced by the photo of the beach that this hotel was advertising. In reality it was nothing like the photo, in fact when we arrived the water was actually brown in color and there was a terrible smell. Need I continue with the beach? Now let's talk about another type of beach! For almost a month before arriving at the Hotel I had requested a late check out. I only needed 2 hours extra - it seemed simple enough - the staff at our personal check in said it would not be a problem, however when I spoke to the on duty manager, she said that I needed to vacate the premises immediately as the room was to be ocupied. I was prepared to pay for any penalties etc. however she insisted on me leaving ASAP. Now I paid for the top of the range room and expected a little cooperation, however the manager did not care that I had spent what I consider - quite a lot of money for an overrated hotel, To summarize: overpriced, rude/uncaring manager and I forgot to mention watered down beer and soft drinks. Terrible beach I do not recommend this Hotel at all
Diulas 31 Ogos 2015
9.7
Sangat Hebat
Erez dari Israel
Pasangan
Menginap 4 malam di Julai 2013
great place”
All-inclusive, friendly staff and great location
great experience the pool area is great, while you have 2 bars open always with free drinks :) the room is big and comfortable. free wifi in the entire hotel area
Diulas 04 Ogos 2013
5.7
Christine dari United Kingdom
Pasangan
Suite Junior - 1 Katil King
Menginap 4 malam di April 2013
Good location but spoilt by getting food poisoning”
Location, close to nice beach, mini bar in room
Diulas 12 Mei 2013
6.0
Roy dari Israel
Pasangan
Menginap 4 malam di April 2013
Very bad experience”
Large rooms. Great location, Marie Maria restaurant
Diulas 23 April 2013
8.3
Hebat
Frederick dari Amerika Syarikat
Pasangan
Suite Junior - 1 Katil King
Menginap 5 malam di September 2012
Very nice all inclusive”
Good facilites and restrurants
We enjoyed the hotel, third visit. We asked about the ""club" and were taken through a 90 minute breakfast speel on the merits of membership. Though different than the usual time share deal it was actually two and one half hours before we could extract ourselves after more than several "Nos". It was the last we heard of the topic and that was good. Lots of personal questions were asked or infered....... I would suggest you refrain from the process unless you are truely in love with the hotel!
Diulas 23 September 2012
10.0
Sangat Hebat
jae dari Korea Selatan
Pasangan
Junior Suite Garden View - 1 King Bed
Menginap 2 malam di Ogos 2018
플라야델카르멘에서 묵을거라면 더로얄에서!!!”
스카렛이나 스폴로르 등의 액티비티와 여행자의 거리를 체험해보고 싶은 여행자들에게 더로얄 리조트는 모든면에서 최적의 장소입니다. 호텔존에서의 저녁식사와 룸서비스를 기대하긴 어렵지만, 가격대비 훌륭했습니다.
Diulas 16 Ogos 2018
12
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