Ibis Pattaya Hotel
Ibis Pattaya Hotel
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 Ibis Pattaya Hotel
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DI PETA Ibis Pattaya Hotel
DI PETA
Lokasi
Hebat
8.2
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Ibis Pattaya Hotel

Menginap di tengah-tengah Pattaya
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Sangat Bagus
Berdasarkan 3070 ulasanLihat ulasan tetamu
7.7
84% mahu mengesyorkan kepada rakan
  • Pengangkutan lapangan terbang

  • 320 m dari pantai

  • Pusat Bandar

  • Wi-Fi percuma semua bilik

Pilihan bilik
7.8
Sangat bagus
Keselesaan bilik & kualiti
5 pengunjung sedang melihat penginapan ini sekarangTempah sekarang sebelum terlambat
Bilik Standard Twin (Standard Twin Room)
Bilik Standard Twin (Standard Twin Room)
...
  • Pemandangan: Bandar
  • 20 m²/215 kaki
  • 2 Katil Single
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Keluarga 1 double dan 1 katil dua tingkat (Family 1 Double and 1 Bunk Bed)
Keluarga 1 double dan 1 katil dua tingkat (Family 1 Double and 1 Bunk Bed)
...
  • Pemandangan: Kolam
  • 25 m²/269 kaki
  • 1 Katil Double dan 1 Katil ...
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Bilik Standard Double (Standard Double Room)
Bilik Standard Double (Standard Double Room)
...
  • Pemandangan: Bandar
  • 20 m²/215 kaki
  • 1 Katil Double
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Single Standard
Single Standard
...
  • Pemandangan: Lautan
  • 20 m²/215 kaki
  • 2 Katil Single
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Standard
Standard
...
  • Pemandangan: Lautan
  • 20 m²/215 kaki
  • 2 Katil Single dan 1 Katil ...
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Double Standard
Double Standard
...
  • Pemandangan: Lautan
  • 20 m²/215 kaki
  • 1 Katil Double
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Ulasan pengunjung sebenar

Ulasan Agoda (3070)Ulasan Booking.com (1009)
Pilih Jenis Pengunjung
Kebersihan8.0
Kemudahan7.1
Lokasi8.2
Kualiti dan keselesaan bilik7.8
Perkhidmatan7.7
Berbaloi dengan harga7.9
Disediakan oleh pengunjung sahih dari Agoda
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Bahasa
English
ภาษาไทย
繁體中文 (香港)
简体中文
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Jenis Bilik
Keluarga 1 double dan 1 katil dua tingkat
Bilik Standard Double
Bilik Standard Twin
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Tunjuk 2692 komen dari tetamu sebenar
12345
10.0
chew dari Malaysia
Keluarga dengan anak remaja
Bilik Standard Twin
Menginap satu malam di Disember 2017
Sesuai dan selesa”
Good
Diulas 16 Disember 2017
Dear Sir / Ma'am It is indeed my pleasure to read your positive feedback and happy to learn that we were able to exceed your expectation for recent stay. Thank you sharing your valuable comments and I will look forward to welcome you again on your next visit to the property. Best Regards Vikrant Chauhan Operations Manager
30 Disember 2017 Dijawab
Ibis Pattaya Hotel
9.6
kactrin dari Indonesia
Keluarga dengan anak remaja
Bilik Standard Twin
Menginap satu malam di Julai 2016
Good location”
Tempatnya dekat dengan keramaian Sangat dekat dengan tiffany show! Staff sangat menbantu
Diulas 02 Januari 2017
7.7
WINARTA dari Indonesia
Keluarga dengan anak remaja
Bilik Standard Twin
Menginap 3 malam di Ogos 2012
lokasi hotel bagus”
karyawan hotel baik
kamar tdk besar tapi bersih hotel masih baru,nyaman kemana2 dekat
Diulas 29 Ogos 2012
9.2
Jonathan dari United Kingdom
Pasangan
Bilik Standard Double
Menginap 3 malam di Oktober 2017
Everything you need”
Had a nice stay here. Rooms are small but clean. No balcony which is only bad thing. Breakfast was fine. Easy check in and check out...Dog friendly too.
Diulas 15 Mei 2018
8.0
Rockefeller dari Indonesia
Keluarga dengan anak remaja
Bilik Standard Double
Menginap satu malam di Mei 2018
85”
Averall is ok
Diulas 14 Mei 2018
5.6
Kancharos dari Thailand
Pengembara bisnes
Bilik Standard Twin
Menginap satu malam di April 2018
Expensive”
Expensive
Diulas 24 April 2018
Dear Valued Guest Thank you for staying with us and sharing your review. I am sorry to learn that we were not able to live up to your needs and it would be really helpful if you could explain more so I could clarify the issue which you have mentioned. We receive many positive comments regarding our hotel facilities and most of the guests perceive the hotel service value for money as you can read guest comments on online. Thank you once again and I hope you will give us chance to please you with excellent service in future. Sincerely Vikrant Chauhan Operations Manager
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Ibis Pattaya Hotel
9.2
ornchuma dari Amerika Syarikat
Keluarga dengan anak remaja
Bilik Standard Twin
Menginap satu malam di Oktober 2017
great location and pet friendly”
great location and pet friendly hotel
Diulas 17 April 2018
Dear Valued Guest Thank you for staying with us and appreciating hotel staff services. It is pleasure to know that we were able to deliver a satisfactory experience and will look forward to welcome you again in near future. Sincerely Vikrant Chauhan Operations Manager
22 April 2018 Dijawab
Ibis Pattaya Hotel
7.2
Paradee dari Thailand
Pasangan
Bilik Standard Double
Menginap satu malam di April 2018
Value for money”
We stayed only 1 night. The breakfast was so crowded but the staff were quick to clean up and reset the table. Mostly there are Chinese and Indian tourists. Nice for a short stay.
Diulas 16 April 2018
Dear Valued Guest Thank you for reviewing our services regarding your recent visit to the property. It is great pleasure to know that your stay was value for money and you have enjoyed overall hotel facilities. Good to know that you acknowledge staff prompt service and we were able to make a positive impression. I hope you will continue choosing us for your further stays. Sincerely Vikrant Chauhan Operations Manager
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Ibis Pattaya Hotel
3.6
surekha dari Thailand
Pengembara bisnes
Bilik Standard Twin
Menginap 2 malam di April 2018
Price is more and no proper WiFi and Air condition is worst in the room.”
I visited on conference work So booked for queen size bed through Agoda, But this hotel people gave me two separate beds in my rooms. I immediately went to back reception and replied am single person. The receiptionst said they don’t have rooms I have to select only this and I don’t have any other option and finally after discussion I got room 612, but no internet and air conditioner didn’t work. Actually Agoda charged momey before show otherwise I can quit this hotel. Very bad experience 😌.
Diulas 15 April 2018
Dear Valued Guest Thank you for taking out time to bring this matter so we can come to know the reason of your dissatisfaction. It is regret to learn that your experience wasn't up to your expectations and please accept my sincerest apologies for the inconvenience. Kindly allow me to explain you that you were provided accommodation as per your original booking status since you have booked standard twin room so we followed up the same. Furthermore I have addressed the issue regarding AC and Wi-Fi with concerned managers to check the room and have it fixed. We take guest feedback very seriously to make all possible improvements to provide better service. Thank you for your understanding and I hope you will give us another chance to serve you in future. Sincerely Vikrant Chauhan Operations Manager
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Ibis Pattaya Hotel
9.6
Amit dari Thailand
Kumpulan
Bilik Standard Double
Menginap satu malam di April 2018
Attitude of staff was not good...”
We went Pattaya for Songkran holiday. One of my friends suggest me for ibis hotel. It's a Accor group of hotel, very near by Pattaya Beach.Check in was good. Rooms also nice,We stayed for one night. Next day we had buffet breakfast, Indian dishes were passable. We really enjoyed at pool. We checked out @11:40am. While we were checking out receptionist called room attendant to get a feedback. She said everything was perfect. We checked out then she called us from the parking area. Sir tea kettle has damaged we have to be changed to you for 900 baht. I shocked as we used it only for milk for my baby. I told them show me the tea kettle. We went in the room with one of guys from front office. I showed them their was a layer of milk inside of kettle only. It was working then he told us sir it won't be cleaned properly now. I asked them should I show you how to clean it. Room attendant brought the Scrabble gave to me. I surprised, Ibis hotel is group of Accor how they treat guests like this. Whole day we were enjoy but while checking out they spoiled our day.....
Diulas 14 April 2018
Dear Valued Guest Thank you for taking out time for sharing your experience regarding recent stay at ibis Pattaya. I am pleased to learn that you were satisfied with overall hotel facilities and location was perfectly suited to your plan. Perhaps I am sorry to learn that you had faced some inconvenience upon check-out so kindly accept my sincere apologies for that and please allow me to explain you that we provide kettle in the room to make hot water only so guests can use hot water for brewing instant tea or coffee. As per your comments you heated up milk in a hot water kettle and it had dry milk layers inside the pot which is not easy to clean as well as food smell remains inside of the pot so eventually we can’t provide same kettle to another guest for further use therefore it is useless for us. Kindly note we are very much concerned on hygiene and cleanliness of the products that we offer to our guests. Thank you for your understanding. Sincerely Vikrant Chauhan Operati
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Ibis Pattaya Hotel
7.6
Ruben dari Thailand
Pasangan
Bilik Standard Double
Menginap satu malam di April 2018
Sangat Bagus”
Excellent place to stay with your dog
Diulas 08 April 2018
Dear Valued Guest Thank you for sharing your kind words and appreciating our hotel facilities. We are glad that you found our property comfortable and convenient to stay with your dog. Sincerely Vikrant Chauhan Operations Manager
17 April 2018 Dijawab
Ibis Pattaya Hotel
6.4
Thanikan dari Thailand
Pasangan
Bilik Standard Double
Menginap 2 malam di Mac 2018
great location, food was nice but got ot wrong twice. The room was ok not too big. ”
There were only 2 sockets in a whole room. Stayed 2 nights and only 3 bottles of water which should have been 4, emailed manager and got reply to send the housekeeper but there was nothing.
Diulas 07 April 2018
Dear Valued Guest Thank you for writing your comments regarding your stay. I have addressed the issues to concerned managers to make necessary improvements in order to best hospitality experience to all our guests. Thank you once again and I am sure your next stay experience will be positive one. Sincerely Vikrant Chauhan Operations Manager
17 April 2018 Dijawab
Ibis Pattaya Hotel
8.4
Uwe dari Thailand
Pasangan
Bilik Standard Double
Menginap satu malam di Mac 2018
Hebat”
Huge construction site's next to the hotel.
Diulas 22 Mac 2018
Dear Valued Guest Thank you for staying with us and sharing your comments. I can assume from the scores that you had a nice stay experience with us. Coming to the point about construction so allow me explain you that it is happening away from the hotel premises and the view is blocked by the huge wall. Thank you for your understanding and I hope you will plan trip to pattaya and give us chance to serve you in future. Sincerely Vikrant Chauhan Operations Manager
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Ibis Pattaya Hotel
8.4
pui dari Hong Kong
Keluarga dengan anak remaja
Keluarga 1 double dan 1 katil dua tingkat
Menginap 2 malam di Februari 2018
good location”
good location ,opposite have big c, but if cheaper price is better
Diulas 14 Mac 2018
Dear Valued Guest I am pleased to read that you have liked the hotel location and your stay was value for the price that you paid for the stay. I am happy to learn that you were satisfied with your stay and I will look forward to welcome you again in future. Sincerely Vikrant Chauhan Operations Manager
19 Mac 2018 Dijawab
Ibis Pattaya Hotel
8.0
Cyanne dari Malaysia
Keluarga dengan anak kecil
Bilik Standard Double
Menginap 2 malam di Februari 2018
Sangat Bagus”
the only weakness is staff not really able to understand English, however luckily they delivered what we requested
Diulas 05 Mac 2018
Dear Cyanne thank you for sharing your kind review with us and it was pleasure to know that staff provided you prompt service and you received what you expected. On second hand it is very exceptional that staff couldn't understand english since our team members are well trained and majority of our international guests find very convenient to communicate with them. Regardless I appreciate your comment and will address it to concerned managers to organize training sessions for those who need it. Thank you for sharing your concerns and I hope to welcome you again on your next trip to the city. Sincerely Vikrant Chauhan Operations Manager
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Ibis Pattaya Hotel
6.4
Kristina dari Indonesia
Pasangan
Bilik Standard Double
Menginap satu malam di November 2017
Improve your maintenance”
The value of this hotel just only for its location. Needs improvement for the room & hallway cleanliness.
Diulas 20 Februari 2018
Dear Ma'am Thank you for sharing your comments and I came to know that you were dissatisfied with the room and cleanliness. I am sorry for the inconvenience and truly this is an exception of our standards that we follow here. I will share your review with concerned manager to take immediate action on the raised matter to prevent such issue in future. Please rest assured we will continue to improve our services. Thank you for showing your concerns and I hope you will give us another opportunity to provide you excellent service. Sincerely Vikrant Chauhan Operations Manager
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Ibis Pattaya Hotel
9.2
Chu dari Malaysia
Pasangan
Bilik Standard Double
Menginap satu malam di Februari 2018
Great hotel with low cost”
Stayed for 2 nights over here. a great hotel with great hospitality as well as value for money. The breakfast is good as well. and most importantly the location is good too. and lastly this is a pet friendly hotel too, which is hard to find for such a perfect location.
Diulas 06 Februari 2018
Dear Valued Guest Thank you for writing your candid feedback about recent stay with us and I am glad to read that you had a wonderful stay experience with us. It is with pleasure to learn that you liked overall facilities, extensive breakfast service and location perfectly suited to your plan. Your comment are really inspiring and I will share it the my team, I am sure they will be encouraged by your kind words. Thank you and I will look forward to provide you excellent service again on your next visit to the property. Sincerely Vikrant Chauhan Operations Manager
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Ibis Pattaya Hotel
8.8
Hilal dari Oman
Pengembara solo
Bilik Standard Double
Menginap 3 malam di Januari 2018
Hebat”
I was very disappointed with the staff behaver , unfortunately they are rude and during check in I was waiting for my room and I went to the restaurant to drink water, one of the cleaner really shouted at me saying “why are you drinking water without asking this is breakfast area” ... I told her to come down it’s just water and I did not see any once to request or take a (permission) since it is just water and not even bottled water … This is the attitude with Ibis staff at Pattaya …. Unacceptable
Diulas 05 Februari 2018
Dear Valued Guest Thank you for sharing your feedback about recent experience with us. I am sad to learn that you were unhappy with staff behavior and Kindly accept my sincere apologies for the inconvenience. On second hand I have investigated the case with team and kindly allow me to explain you that breakfast buffet serve is available for room included with breakfast package or buy upon arrival therefore we have to manage the area so since you didn't ask any service staff to provide you water and went straight away to the buffet then staff had to approach you to give you information about it. I am sorry that you felt offended. We take guest feedback very seriously nonetheless I will address concerned manager to brief his team to be more courteous and friendly. Thank you for sharing your concerns and I hope you will give another chance to serve you again. Sincerely Vikrant Chauhan Operations Manager
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Ibis Pattaya Hotel
6.0
CHAN dari United Kingdom
Pengembara bisnes
Bilik Standard Double
Menginap satu malam di Januari 2018
ok”
ok
Diulas 02 Februari 2018
10.0
Peter dari United Kingdom
Pengembara solo
Bilik Standard Double
Menginap 9 malam di Januari 2018
Corporate Image But Staff make it Personal”
Whilst this is a standard IBIS hotel the helpful friendly staff make it a very pleasant place to stay.
Diulas 27 Januari 2018
Dear Sir Thank you for taking the time to share your valued feedback reflected recent stay experience and strong support to our entire service and operations. I'm delighted to learn that you and your family have had an enjoyable time whilst visited Pattaya and enjoyed with our hospitality as well as facilities, also happy to know that our staff service really made your stay even more comfortable. Thank you for recommendation and I am looking forward to welcome you again on your next visit to the city. Sincerely Vikrant Chauhan Operations Manager
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Ibis Pattaya Hotel
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