Imperial Hotel Hue
Imperial Hotel Hue
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DI PETA Imperial Hotel Hue
DI PETA
Sangat Hebat
Lokasi
9.1
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Imperial Hotel Hue

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Hebat
Berdasarkan 937 ulasanLihat ulasan tetamu
8.7
89% mahu mengesyorkan kepada rakan
  • 750 m ke pengangkutan awam

  • Pengangkutan lapangan terbang

  • pertukaran mata wang

  • Wi-Fi percuma semua bilik

Pilihan bilik
8.7
Cemerlang
Keselesaan bilik & kualiti
7 pengunjung sedang melihat penginapan ini sekarangTempah sekarang sebelum terlambat
Suite Eksekutif Junior (Executive Junior Suite)
Suite Eksekutif Junior (Executive Junior Suite)
...
  • Pemandangan: Sungai
  • 46 m²/495 kaki
  • 1 Katil Queen
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Aras Eksekutif Deluxe (Executive Floor Deluxe)
Aras Eksekutif Deluxe (Executive Floor Deluxe)
...
  • Pemandangan: Sungai
  • 36 m²/388 kaki
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Suite Imperial (Imperial Suite)
Suite Imperial (Imperial Suite)
...
  • Pemandangan: Sungai
  • 80 m²/861 kaki
  • 1 Katil King
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Suite Junior - Pemandangan Sungai (Junior Suite River View)
Suite Junior - Pemandangan Sungai (Junior Suite River View)
...
  • Pemandangan: Sungai
  • 46 m²/495 kaki
  • 1 Katil Queen
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Deluxe - Pemandangan Sungai (Deluxe River View)
Deluxe - Pemandangan Sungai (Deluxe River View)
...
  • Pemandangan: Sungai
  • 36 m²/388 kaki
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Suite Junior dengan Pemandangan Bandar (Junior Suite with City View)
Suite Junior dengan Pemandangan Bandar (Junior Suite with City View)
...
  • 46 m²/495 kaki
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Standard Double
Standard Double
...
  • beranda/teres
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Bilik Deluxe Termasuk Pemandangan Bandar (Deluxe Room with City View)
Bilik Deluxe Termasuk Pemandangan Bandar (Deluxe Room with City View)
...
  • 36 m²/388 kaki
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Standard With View Double
Standard With View Double
...
  • beranda/teres
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Asas Double (Basic Double)
Asas Double (Basic Double)
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    Ulasan pengunjung sebenar

    Ulasan Agoda (937)Ulasan Booking.com (105)
    Pilih Jenis Pengunjung
    Kebersihan8.9
    Kemudahan8.1
    Lokasi9.1
    Kualiti dan keselesaan bilik8.7
    Perkhidmatan8.7
    Berbaloi dengan harga8.6
    Disediakan oleh pengunjung sahih dari Agoda
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    lebih banyak
    Jenis Bilik
    Deluxe - Pemandangan Sungai
    Suite Junior - Pemandangan Sungai
    Aras Eksekutif Deluxe
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    Tunjuk 877 komen dari tetamu sebenar
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    8.8
    Hebat
    Hoang dari Vietnam
    Pasangan
    Deluxe - Pemandangan Sungai
    Menginap 2 malam di Julai 2018
    Nice hotels, good staff”
    Enjoyed our weekend in Hue at Imperial Hotels. Quite impressive with service and facility quality for a hotel in this city. Nice hotel, friendly and helpful staff. All my special request for the room are well noted and grant. Food and breakfast is nice. Will come back.
    Diulas 17 Julai 2018
    = Dear Mr. Hoang, Thank you for taking the good time that you stay at our hotel, your comments are very much valued. We look forward to seeing you on your next trip to our hotel! Yours sincerely, Phuong Nguyen Sales Executive.
    18 Julai 2018 Dijawab
    Imperial Hotel Hue
    9.2
    Sangat Hebat
    Le dari Vietnam
    Keluarga dengan anak kecil
    Suite Junior - Pemandangan Sungai
    Menginap 2 malam di Julai 2018
    Breakfast is terrible for a 5 stars”
    It's a bit old (once you step inside the elevator), but clean. Staffs are helpful and friendly as expected from a 5 stars hotel. Pros: - nice view of Song Huong (river view) - in the center of the city Cons: - breakfast is terrible, I skipped my 2nd breakfast and go out
    Diulas 15 Julai 2018
    Dear Mr. Le, First of all, thank you for taking the good time that you stay at our hotel, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide the best service to customers. I assure you that the hotel will notice the breakfast to improve the customer services better. I look forward to having another chance to serve you better. Best Regards Phuong Nguyen Sales Executive.
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    Imperial Hotel Hue
    7.2
    Sangat Bagus
    Kaye dari Singapura
    Pasangan
    Deluxe - Pemandangan Sungai
    Menginap satu malam di Jun 2018
    View of the Imperial Palace from the hotel”
    Got a far view of the Imperial Palace from the windows of the room on level 11, which was not too bad. Room was big but air con was not cold enough to cool down the room. Breakfast was mediocre, not fast in replenishing the dishes, coffee and tea not hot, overall not satisfactory.
    Diulas 15 Jun 2018
    Dear Mr. Kaye, First of all, thank you for your comments. On behalf of The Hotel, I am sorry for the problems that you spent here. I assure you that the hotel will notice those suggestions to improve the customer services better. I look forward to having another chance to serve you better. Best Regards Phuong Nguyen Sales Executive.
    21 Jun 2018 Dijawab
    Imperial Hotel Hue
    10.0
    Sangat Hebat
    Geoffrey dari Australia
    Pengembara solo
    Aras Eksekutif Deluxe
    Menginap 5 malam di Mei 2018
    Staff were great ”
    While i stayed there some conartist paid or conned there way on to the emergency evacuation voice alarm (at low level that went right through the hotel this went on for days)its part of the security systems twoway audio ,pretending to help someone blind ? or just wanted to play big brother ?commenting on what people were doing walking around the hotel etc over the security system (i have many videos of it )you would not have ever thought that was possible but it happened !!! Wrecked my holiday ,i might take legal action
    Diulas 13 Jun 2018
     Dear Mr. Geoffrey, Thank you so much for your comments. I am so sorry about that and I am sure the hotel will notice your suggestions to improve the customer services better. Thank you and best regards Phuong Nguyen Sales Executive.
    15 Jun 2018 Dijawab
    Imperial Hotel Hue
    7.6
    Sangat Bagus
    Teerapat dari Jepun
    Pengembara solo
    Deluxe - Pemandangan Sungai
    Menginap 2 malam di Januari 2018
    Great view, near tourist places”
    Good place for travel around City's oldtown, The hotel turned off the main light at lobby area around midnight. There are 1-2 staffs standing around. a bit dark if you come back late night.
    Diulas 16 Mei 2018
     Dear Sir/ Madam, Thank you for your comment. I apologize for the problem of turned off light at lobby. I assure you that I will be looking into this point that you have made. I look forward to having another chance to serve you better. Best wishes, Phuong Nguyen Sales Executive.
    05 Jun 2018 Dijawab
    Imperial Hotel Hue
    10.0
    Sangat Hebat
    Phuoc dari Vietnam
    Keluarga dengan anak kecil
    Aras Eksekutif Deluxe
    Menginap 2 malam di Mei 2018
    worthwhile”
    definitely recommend if you want to enjoy premium places with great view of Hue
    Diulas 12 Mei 2018
     Dear Mr. Phuoc, Thank you for taking the good time that you stay at our hotel, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip to our hotel! Yours sincerely, Phuong Nguyen Sales Executive.
    05 Jun 2018 Dijawab
    Imperial Hotel Hue
    8.4
    Hebat
    elizabeth dari United Kingdom
    Pasangan
    Deluxe - Pemandangan Sungai
    Menginap 6 malam di Mei 2018
    Very pleased with our stay in the imperial hotel ”
    The hotel is in the centre of Hue and many bars and restaurants are within walking distance. The staff are very friendly and the service is excellent. The room was light and airy and very clean. The bed was large and comfortable. The only complaint was that the curtains didn’t close fully. The views from the rooftop cocktail bar are amazing especially at night The breakfast was very good and catered for all tastes.
    Diulas 11 Mei 2018
     Dear Ms. Elizabeth, Thank you for taking the good time that you stay at our hotel, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide the best service to customers. We look forward to seeing you on your next trip to our hotel! Yours sincerely, Phuong Nguyen Sales Executive.
    05 Jun 2018 Dijawab
    Imperial Hotel Hue
    4.8
    Lynne dari Australia
    Pengembara solo
    Aras Eksekutif Deluxe
    Menginap satu malam di Mac 2018
    Tired old girl - maybe 3 Star ”
    It was probably 5 Star when it was new. Now it’s tired and sad. Staff not helpful , had poor English .would not return.
    Diulas 19 Mac 2018
     Dear Ms. Lynne, Thank you so much for your comments. I am sure that the hotel will notice your suggestions to improve the customer services better. Thank you and best regards Phuong Nguyen Sales Executive.
    05 Jun 2018 Dijawab
    Imperial Hotel Hue
    8.8
    Hebat
    Anthony dari Australia
    Pasangan
    Deluxe - Pemandangan Sungai
    Menginap 2 malam di Februari 2018
    Excellent staff ”
    Enjoyed the hotel with a complimentary upgrade. Only negative was the floating timber flooring was very noisy to walk on as it was creaking under foot badly.
    Diulas 01 Mac 2018
     Dear Mr. Anthony, Thank you so much for your comments. I am sure that the hotel will notice your suggestions to improve the customer services better. Thank you and best regards Phuong Nguyen Sales Executive.
    05 Jun 2018 Dijawab
    Imperial Hotel Hue
    4.8
    Phuong dari Amerika Syarikat
    Pasangan
    Aras Eksekutif Deluxe
    Menginap 2 malam di Februari 2018
    NOT 5 star hotel!!! More like 3 stars. ”
    Rooms and elevators smelled like cigarettes and the staff seemed indifferent to the complaints. Half of the breakfast buffet was empty and food is stale. I would not feed to a dog. I would rather stay at a nice moderately priced boutique hotel then here. Way overpriced! Not very helpful with tours. Has nice views though but would definitely NOT stay again!
    Diulas 20 Februari 2018
     Dear Ms. Phuong, First of all, thank you for your comments. On behalf of The Hotel, I am sorry for the problems that you spent here. I assure you that the hotel will notice those suggestions to improve the customer services better. I look forward to having another chance to serve you better. Best Regards Phuong Nguyen Sales Executive.
    05 Jun 2018 Dijawab
    Imperial Hotel Hue
    10.0
    Sangat Hebat
    Raymond dari United Kingdom
    Pasangan
    Deluxe - Pemandangan Sungai
    Menginap 2 malam di Februari 2018
    Luxury Regal Stay”
    The architecture of the hotel is reminiscent of days gone and the river view room was great. The staff went all out to give us service
    Diulas 17 Februari 2018
     Dear Mr Raymond, Thank you for taking the good time that you stay at our hotel, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide the best service to customers. We look forward to seeing you on your next trip to our hotel! Yours sincerely, Phuong Nguyen Sales Executive.
    05 Jun 2018 Dijawab
    Imperial Hotel Hue
    7.6
    Sangat Bagus
    Ian dari Australia
    Pasangan
    Aras Eksekutif Deluxe
    Menginap 2 malam di Februari 2018
    Excellent service”
    Pros: phenominal service, easy location, beautiful rooms. Cons: price, breakfast.
    Diulas 10 Februari 2018
     Dear Mr Ian, Thank you so much for your comments. I am sure that the hotel will notice your suggestions to improve the customer services better. Thank you and best regards Phuong Nguyen Sales Executive.
    05 Jun 2018 Dijawab
    Imperial Hotel Hue
    3.6
    Tony dari New Zealand
    Kumpulan
    Deluxe - Pemandangan Sungai
    Menginap satu malam di Februari 2018
    This place sucks”
    We arrived expecting a 5 star hotel, instead we got an unfriendly welcome by the hotel staff and offered drugs by street hawkers at the front door. The place is dated, flood damaged and the food is terrible. Our light fitting was leaking water. We've stayed at many 3 - 4 star hotels across Vietnam that have outshone the Hue Imperial Hotel. Save yourself and stay elsewhere.
    Diulas 08 Februari 2018
    9.6
    Sangat Hebat
    Ruth dari United Kingdom
    Pasangan
    Aras Eksekutif Deluxe
    Menginap 2 malam di Januari 2018
    Amazing hotel such lovely staff”
    The hotel is huge. We had a room on the top floor with views over the city on two sides which was amazing . Our room was very reasonably priced and was big and roomy had such a good night's sleep. It is such a short walk to the Citadel to take in the history. It is also very near to the busy restaurant scene. It was my birthday when I stayed and they surprised me with a cake and when we checked out they knew a car was waiting for us, which room we were coming from and where we were going. Detailed level of service. I would say the omellete making station was excellent for breakfast and you could get cappuccino at no extra cost which was great. If you don't like a traditional feel to the hotel perhaps this one is not for you very traditional in decore.
    Diulas 26 Januari 2018
    8.4
    Hebat
    Thanh dari Filipina
    Keluarga dengan anak remaja
    Deluxe - Pemandangan Sungai
    Menginap 2 malam di Disember 2017
    The rooms were great.”
    Excellent location and friendly staff. We booked two rooms and the rooms were large and gorgeous in the corner looking down the Citadel and the Perfume River. Breakfast was not as great.
    Diulas 08 Januari 2018
    8.4
    Hebat
    sunghae dari Korea Selatan
    Kumpulan
    Suite Junior - Pemandangan Sungai
    Menginap satu malam di Disember 2017
    junior suite ”
    Staff are friendly, We enjoyed staying with Imperial
    Diulas 02 Januari 2018
    8.4
    Hebat
    VU dari Vietnam
    Keluarga dengan anak kecil
    Deluxe - Pemandangan Sungai
    Menginap 2 malam di Disember 2017
    70”
    Good
    Diulas 02 Januari 2018
    9.6
    Sangat Hebat
    Dominique dari United Kingdom
    Keluarga dengan anak kecil
    Deluxe - Pemandangan Sungai
    Menginap 4 malam di Disember 2017
    Nice hotel in centre of hue”
    Rooms are good sized and i think all have 2 windows. Very clean. Breakfast was good but as a croissant addict I thought the croissants where not as i hoped them to be. Location is good. Good coffee in the One coffee shop accross the street. Unfortunately we didn t get to use the pool as it was rainy most of the time (end of december) buy it looked nice.
    Diulas 29 Disember 2017
    6.4
    Baik
    Torben dari Denmark
    Keluarga dengan anak kecil
    Deluxe - Pemandangan Sungai
    Menginap 2 malam di Disember 2017
    Squeek, Squeek, Squeek”
    The wooden floors in the rooms squeek so much at every step you make that it nearly wake up the entire floor.
    Diulas 17 Disember 2017
    9.2
    Sangat Hebat
    Bob dari United Kingdom
    Pasangan
    Deluxe - Pemandangan Sungai
    Menginap 3 malam di Oktober 2017
    Great location and service”
    The staff are excellent and vey attentive
    Diulas 04 November 2017
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