Mont Aux Sources Hotel

Mont Aux Sources Hotel

0ff R74, Begville, Clifford Chambers, Clifford Chambers, Afrika Selatan, 3350
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    Mont Aux Sources Hotel Ulasan

    7.5
    Sangat Bagus
    /10
    ( 160 ulasan)Lihat ulasan tetamu
    7.9
    Kualiti dan keselesaan bilik sangat bagus

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    • bar

    • taman

    • bilik permainan

    Sangat Hebat
    Lokasi
    9.1
    DI PETA
    Lokasi luar biasa
    Berbaloi dengan harga7.3
    Jarak ke pusat bandar207.0 Km
    Rating lokasi9.1

    Bilik tersedia di Mont Aux Sources Hotel

    7.9
    Sangat bagus
    Keselesaan bilik & kualiti
    Chalet Katering Sendiri (Self Catering Chalets)
    Chalet Katering Sendiri (Self Catering Chalets)
    ...
    • Saiz bilik: 70 m²/753 kaki
    • Pemandangan: Taman
    • 1 Katil Double & 1 Katil Do...
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    Chalet Superior (Superior Chalet)
    Chalet Superior (Superior Chalet)
    ...
    • Saiz bilik: 70 m²/753 kaki
    • 2 Bilik mandi
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    Deluxe Twin
    Deluxe Twin
    ...
    • Saiz bilik: 40 m²/431 kaki
    • Pemandangan: Taman
    • 2 Katil Single
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    Double Backpacker (Backpacker Double)
    Double Backpacker (Backpacker Double)
    ...
    • Saiz bilik: 34 m²/366 kaki
    • Pemandangan: Gunung
    • 2 Katil Single
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    Standard Twin
    Standard Twin
    ...
    • Saiz bilik: 34 m²/366 kaki
    • Pemandangan: Gunung
    • 1 Katil Double
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    Ulasan dari Mont Aux Sources Hotel pengunjung sebenar

    Ulasan Agoda (160)Ulasan Booking.com (675)
    7.5
    /
    10
    Kebersihan6.8
    Kemudahan6.9
    Lokasi9.1
    Kualiti dan keselesaan bilik7.9
    Perkhidmatan7.4
    Berbaloi dengan harga7.3
    Disediakan oleh pengunjung sahih dari Agoda
    Semua bahasa
    Semua jenis pengunjung (160)
    Semua jenis bilik

    Tunjuk ulasan yang menunjukkan 

    Tunjuk 102 komen dari tetamu sebenar
    12345
    8.8
    Hebat
    Mark dari Afrika Selatan
    Pasangan
    Standard Twin
    Menginap 2 malam di September 2018

    Tranquility”

    Beautiful location. Staff are awesome, professional and friendly. Maintenance is a little behind - some peeling paint and broken old hairdryer in room as well as shower not draining well, but besides that a tip top venue in the most amazing place and definitely a place we will return to.

    Diulas 10 September 2018

    Dear Mark Thank you for staying with us and we are so pleased to hear that you had a wonderful time with us. Thank you for letting us know about some of your concerns and this will be addressed accordingly. We apologize for any inconvenience that this may have caused. We hope to welcome you back again very soon and look forward to it very much. Warm regards Mont Aux Sources Hotel

    02 November 2018 Dijawab
    Mont Aux Sources Hotel
    8.0
    Hebat
    Onellan dari Afrika Selatan
    Pasangan
    Standard Twin
    Menginap 4 malam di Disember 2018

    Awesome venue in the burgs”

    1. Great hotel, accommodation and area! 2. Always get a deluxe room! 3. Staff have very poor attitudes. Although Brett and Lebogang were amazing and made up for everyone else! 4. Housekeeping needs to improve. Dust under the beds and use bleach on the whites. 5. The food was amazing although the chef tended to repeat meals that people didn't like. The muffins are divine! The best I've ever had! 6. Good activities for kids (pool and putt putt) 7. Near the Royal Natal park which has awesome hiking trails 8. Amazing view of the mountains!!!!

    Diulas 27 Disember 2018

    Dear Valued Guest, Thank you for taking the time to review your stay with us. We are pleased to hear that your overall experience with us was positive and we will look into the housekeeping matter and make necessary adjustments. We hope to welcome you back in the near future so you may enjoy the beautiful scenery around our hotel. Warmest regards, Mont Aux Sources Hotel

    02 Januari 2019 Dijawab
    Mont Aux Sources Hotel
    8.8
    Hebat
    Tanya dari Afrika Selatan
    Pasangan
    Double Backpacker
    Menginap 4 malam di Disember 2018

    Hebat”

    We had a really nice time. The resort is beautiful with stunning views. The staff are friendly,help full and efficient. . Rooms are very stylish. Food was homely meals but good quality and very tasty and well presented and a variety and a lot of food. The only complaint would be the bar prices and would suggest a price drop in soft drinks as for a family of 4 of 5 people one round of soft drink could cost u up to r125.

    Diulas 24 Disember 2018

    Dear Tanya, We would like to take this opportunity to thank you for staying with us and for reviewing our hotel. We are very pleased to hear that you had an overall positive experience with us. Thank you for suggestion regarding the soft drinks pricing, we will bring that to the attention of the beverage manager. We hope to welcome you and your family back to enjoy the Berg once more in the near future. Warmest regards, Mont Aux Sources Hotel

    02 Januari 2019 Dijawab
    Mont Aux Sources Hotel
    8.4
    Hebat
    Adele
    Pasangan
    Standard Twin
    Menginap 2 malam di November 2018

    Great location, friendly staff”

    This hotel is in a perfect location and beautiful setting. It is perfect for travellers planning to hike in the Royal Natal National Park which is virtually next door. The gardens are immaculate although the pool needs extra cleaning. The food was plentiful but basic. We stayed in a refurbished bedroom with balcony which was clean and adequate There are lots of improvements required throughout but hopefully the newly appointed manager will exploit the amazing potential of the hotel and significantly raise the current standard of food and accommodation

    Diulas 10 November 2018

    Dear Adele, We would like to take this opportunity to thank you for submitting a review based on your stay with us. We value all guest reviews as it helps us to better serve future guests. We are pleased to hear that your overall experience with us was positive. As you know we are currently upgrading parts of the hotel and we hope that when you visit us in the near future you can experience all the positive changes we have implemented. Warm regards, Mont Aux Sources Hotel

    12 November 2018 Dijawab
    Mont Aux Sources Hotel
    8.0
    Hebat
    Mary-Ann dari Afrika Selatan
    Pasangan
    Standard Twin
    Menginap 3 malam di September 2018

    Sangat Bagus”

    Wonderful staff who are friendly and extra helpful. Need to be more organized in the dining room which was understaffed ito breakfast preparation. Only on man to fruceggs and make omelets....queue of people. That could improve and make a big difference in the experience.

    Diulas 29 September 2018

    Dear Mary-Ann Thank you very much for the review and we are very pleased that you had a wonderful time with us. We do apologize about the inconvenience caused at the breakfast station. We are looking into solutions for this. We hope to see you again soon and we look forward to welcoming you back again very soon Warm regards Mont Aux Sources Hotel

    02 November 2018 Dijawab
    Mont Aux Sources Hotel
    7.2
    Sangat Bagus
    Elmond
    Keluarga dengan anak remaja
    Double Backpacker
    Menginap 3 malam di Disember 2018

    Sangat Bagus”

    Thanks Agoda for assisting with bookings. Good value for money. The Location, Facilities were excellent. The rooms were very dirty. Towels not clean. Our bed linen on day of arrival was full of dust and wife got sinuses from that night. We Were advised hoover not working hence the carpet was very filthy. Some wardrobe doors fell off. Dinner and breakfast was excellent. Reception Lady was good. Cleaning staff lacked motivation and uncooperative. They were called to dust off spiderweb in the toilet. They left all the dust on the floor and toilet seat We could not walk bare feet in the room due to filthy floors. I would recommend a friend on condition the place gets cleaned properly and all concerns above are attended to. It is a perfect holiday destination.

    Diulas 07 Januari 2019

    Dear Elmond, We would like to thank you for selecting to stay with us and for taking the time to submit a review based on your stay. We appreciate your honest feedback and we are aware that our housekeeping teams are not providing our guests with the highest level of service and senior management have been made aware of these issues and we will be working hard to implement new strategies for our housekeeping team. We hope that although you were faced with these challenges, we hope you were still able to enjoy your stay and we will look forward to your return. Warmest regards, Mont Aux Sources Hotel

    08 Januari 2019 Dijawab
    Mont Aux Sources Hotel
    4.8
    Matha dari Afrika Selatan
    Pasangan
    Standard Twin
    Menginap 2 malam di Disember 2018

    We were a group of two, to meet at the Mont Aux. 1st group arrived saw how horrible the place was”

    There was no electricity, no water. As I was in the 2nd group trying to call and hear their side of the story. No 1 picked up for like 2 hours. Ended up not checking in. Had to find another place to stay. When we had electricity and water was back, went there. And I had to see for myself how horrible was the place. Didn't check in as well. People there were complaining about everything. Decided to try the food there, it was horrible. There was nothing good about that place. The place must be shut down.

    Diulas 04 Januari 2019

    Dear Valued Guest, We would like to thank you for your review and would like to apologize for the state in which you found our hotel. We can assure you that this is not the standard to which we want guests to experience. We hope that in future you will consider vising us and staying at our hotel so we may change your perception of our hotel. Warmest regards, Mont Aux Sources Hotel

    04 Januari 2019 Dijawab
    Mont Aux Sources Hotel
    4.4
    Mark dari Afrika Selatan
    Pasangan
    Double Backpacker
    Menginap 3 malam di Disember 2018

    READ BEFORE BOOKING!! ”

    If you are looking to waste your money while staying in unhygienic accommodation look no further. Unfortunately, we never read the other shocking reviews before booking, however, we did see Mont Aux Sources is a part of the Orion Hotel group, which we thought was a very reputable brand so we trusted the brand. Reception Service: after driving from Joburg, about 4 hours - We arrived at the hotel around. 10pm. We were greeted at the entrance gate by the security guard who told us no one was available to check us in to the hotel. After looking at him I’m disbelief and asking him what he expected us to do , he eventually said he would help us check in and we could proceed to the reception area. We then waited at the empty reception for over 20 minutes, until other guests went and called someone to assist us. After receiving our room card key, which had our room number scribbled on to it, we asked for someone to help us carry our bags and show us to our room. After another 15 minutes no one showed up, we went and found our room ourselves. After complaining the following day, the general manager, Ken, promised us that he was placing a night-duty manager to be on-site during that evening. He agreed with us that it is ridiculous to not have someone on duty in the night. The next day we went on a hike and for dinner in Clarens so we arrived back at the hotel late again, around 11pm. We checked to see if there was anyone on duty and there was no one to be found. We proceeded to our room looking forward to getting in to bed after a very long day. When we got to our room our key did not work!! We then had to mission all the way back to the security guard and had to beg him to help. He then woke up someone named Lebo who obligingly came out of her room, in her gown and assisted us with fixing the key. Still no one on duty! I really don’t know what would happen if there was an emergency. Rooms: The rooms are extremely unhygienic. Immediately upon opening the cupboards yo

    Diulas 20 Disember 2018

    Dear Mark, Thank you for taking the time to submit a review based on your stay with us. We would like to apologize for the lack of service your received during your stay and please know that is not the level of service we expect from our hotel managers and night managers. We hope that you will return to Mont Aux Sources in the near future. Warmest regards, Mont Aux Sources Hotel

    02 Januari 2019 Dijawab
    Mont Aux Sources Hotel
    8.0
    Hebat
    Noloyiso dari Afrika Selatan
    Pasangan
    Standard Twin
    Menginap 3 malam di Ogos 2018

    Sangat Bagus”

    The hotel has amazing views of the Drakensburg mountains - I view one can never get enough of. My husband and I went during the winter period for a Gauteng girl the cold was a bit overwhelming. The hotel needs to invest in better heating for the rooms. Unfortunately on our first night dinner was not well planned out and the meat run out while a number of guests still needed to have supper. Plus the hotel was very low on waiters and runners on the evening. Despite that, I would gladly go back, the hotel itself is stunning, the staff friendly and did I mention those wonderful views...

    Diulas 27 Ogos 2018

    Dear Noloyiso, Thank you kindly for the positive feedback. We will address your concerns with senior management, Kind Regards

    03 September 2018 Dijawab
    Mont Aux Sources Hotel
    8.8
    Hebat
    nick dari United Kingdom
    Keluarga dengan anak remaja
    Standard Twin
    Menginap 3 malam di Ogos 2018

    Wonderful stay”

    We had a very nice stay at MAS. From the very first minute the staff were courteous, helpful and friendly. The rooms were excellent and meals were tasty and plentiful. We had read mixed reviews but were overall very, very happy with our stay and would definitely stay again if we were lucky enough to return. The Gordon family

    Diulas 13 Ogos 2018
    9.2
    Sangat Hebat
    Mariska
    Keluarga dengan anak kecil
    Standard Twin
    Menginap 4 malam di Julai 2018

    Great breakaway!”

    This was a really wonderful experienced and we will definitely go back for another holiday or weekend. The staff was so friendly and accommodating and we just had a amazing time at the Hotel. Thank you for making this experience memorable! We will definitely see you soon!

    Diulas 16 Julai 2018

    Dear Mariska We thank you once again for staying with us and we are so happy to hear that you had a wonderful time with us. We are so happy to hear that the staff were friendly and that your time with us were enjoyed with your family. We cannot wait to welcome you back again in the near future and we really look forward to seeing you again. Warm regards Mont Aux Sources Hotel

    23 Julai 2018 Dijawab
    Mont Aux Sources Hotel
    6.0
    Kingsley dari Afrika Selatan
    Pasangan
    Double Backpacker
    Menginap 2 malam di November 2018

    Excellent location - facilities good but mantainance is slipping, staff attitude is terrible”

    Small things are not right but they make a big impression - towels in the bedrooms are the hardest and scratchiest I’ve ever felt. No cups in the rooms for coffee. Cups at breakfast / dinner are chipped and cracked. Phone in the room did not work. Chairs in the pub are damaged. Pub door cannot open. Pub food was terrible. Fish was dry and over cooked. Hamburger raw. Lovely pool but no service at the pool. Pool also requires basic brushing and cleaning maintenance. Lights in the garden are beautiful but why left on during the day? Umbrellas on the patio but no one puts them up during the day. Spoke with new manager - do understand the efforts to correct are in progress. Good luck - you have a mountain to climb

    Diulas 19 November 2018

    Dear Kingsley, We would like to take this opportunity to thank you for submitting your review and for choosing Mont Aux Sources as your accommodation destination. We are in the process of implementing a few changes which will surely change the outlook of our hotel. We are hoping that the views that surround us were breathtaking and reason for a another return in the future where you may experience the positive changes that will be implemented. Warmest regards, Mont Aux Sources Hotel

    19 November 2018 Dijawab
    Mont Aux Sources Hotel
    7.6
    Sangat Bagus
    brian
    Pasangan
    Deluxe Twin
    Menginap satu malam di September 2018

    Sangat Bagus”

    Perfect location. The food was good and enjoyed breakfast the most. The staff was very friendly. Love landscaping and the mountain view. Bedding was not changed in our room, we had to ask help desk to send housekeeping while we dine. Without a doubt we'll revisit the place.

    Diulas 27 September 2018

    Dear Brian Thank you very much for taking the time and reviewing the hotel and we are pleased to hear that you had an overall good experience with us. We do apologize about the small inconveniences caused and we are working on senior management to make the necessary improvements. We hope that you will return again in the near future and that you will have an even better stay with us and we are looking forward to it. Warm regards Mont Aux Sources Hotel

    02 November 2018 Dijawab
    Mont Aux Sources Hotel
    9.2
    Sangat Hebat
    Ina dari Afrika Selatan
    Keluarga dengan anak remaja
    Standard Twin
    Menginap 4 malam di Disember 2018

    Friendly staff and very accomodating”

    Relaxed beautiful area, friendly staff, some areas need some maintenance

    Diulas 27 Disember 2018

    Dear Ina, Many thank for reviewing your stay with us. We are so pleased to hear that you had a positive experience with us. We are in the process of implementing upgrades throughout the hotel and hope you will return to fully experience these new upgrades. Warmest regards, Mont Aux Sources Hotel

    02 Januari 2019 Dijawab
    Mont Aux Sources Hotel
    9.2
    Sangat Hebat
    Meme dari Afrika Selatan
    Pasangan
    Standard Twin
    Menginap 2 malam di Disember 2017

    Great view and hospitality”

    Stayed at the hotel over new years eve. Great entertainment for the evening with spectacular fire works. The facility provides moderate outdoor activities. Well equipped to keep the kids entertained. The rooms were neat and enjoyed the view.

    Diulas 05 Januari 2018

    Dear Meme We are so glad to hear that you had a good time at the hotel and we are pleased to hear that your new years experience with us was something special. Please do visit us again. We look forward very much to welcome you back. Warm regards Mont Aux Sources Hotel

    18 Mei 2018 Dijawab
    Mont Aux Sources Hotel
    8.8
    Hebat
    Jarrod dari Afrika Selatan
    Pasangan
    Double Backpacker
    Menginap 2 malam di Julai 2017

    Beautiful and Scenic disconnection from the world”

    The hotel is surrounded by beautiful mountains and close to the adventurous hiking trails. There are trails for beginners (even wheelchairs) and the more advanced. We ended up doing the Mahai trail and took a turn to Gudu Falls, highly recommended. The hotel itself is beautiful and retro. It has outdoor activities for the family such as putt putt, ball games, a swimming pool and even outdoor chess. The room we stayed in was a nice size and the bed was super comfy. I would advise to ask for extra pillows though, the ones we had were way too thin. If you have a choice, I also would advise to take the breakfast and dinner package, or just take enough food with that you can eat for lunch/dinner, as you're basically stranded with no other option than to go for the hotel dinner, which is good value for money at R160 at the time we were there, but may get a bit pricey for more than one evening. We actually just ate a huge breakfast that would take us through to dinner and then ate the dinner buffet. All in all, great experience!

    Diulas 07 Julai 2017

    Dear Jarrod, Thank you for your comments. Kind Regards

    03 September 2018 Dijawab
    Mont Aux Sources Hotel
    4.4
    Mthokozisi dari Afrika Selatan
    Keluarga dengan anak kecil
    Standard Twin
    Menginap 3 malam di Jun 2017

    Double bòoking,fòod below standard; inferior tv picture quality; standard rooms way below standard.”

    Receptionists sem to be unsure of what they're doing.Too many problems for people who booked on line. We had similar problems of double booked. TV reception is of poor quality. One struggles to read what is written on the screen because of poor picture quality. The food is extremely tasteless and have one menu.The meat which was said to be pork taste nothing like pork.The pudding was nothing close to what was described in the menu. They ran out of room daily supplies like coffee, body lotion and shampoo. The manager can now enjoy his pension.

    Diulas 19 Jun 2017

    Dear Mthokozisi Please accept our apologies for the inconveniences. The Hotel is under new management and we are looking forward to welcome you back. Kind Regards

    03 September 2018 Dijawab
    Mont Aux Sources Hotel
    8.0
    Hebat
    Paramananthan dari Afrika Selatan
    Pasangan
    Double Backpacker
    Menginap 2 malam di Jun 2017

    Good location and Facilities”

    Dinner was affordable and delicious. I dont understand why other reviews are negative. We had a great time. Neat rooms. staff were helpful as we had a flat battery due to the cold and they boosted us before departing. The staff also charged our phones at reception as we had forgotten our charger at home. only missing element was that we were on honeymoon and it was not acknowledged.

    Diulas 14 Jun 2017

    Dear Paramananthan, Thank you kindly for your feedback and looking forward to welcome you back. Kind Regards

    03 September 2018 Dijawab
    Mont Aux Sources Hotel
    9.2
    Sangat Hebat
    Andrew dari United Kingdom
    Kumpulan
    Double Backpacker
    Menginap 3 malam di Mei 2017

    Much understated”

    Don't understand some of the negative reviews. Stunning location with beautifully kept grounds. Rooms were large, comfortable and spotlessly clean. There maybe the odd cosmetic touch needed but this did not distact from an excellent stay. Friendly and helpful staff completed what was a memorable stay.

    Diulas 28 Mei 2017

    Dear Andrew, Thank thank you for your positive feedback. Looking forward to welcome you back in the near future. Kind regards

    03 September 2018 Dijawab
    Mont Aux Sources Hotel
    8.0
    Hebat
    Steven dari Afrika Selatan
    Keluarga dengan anak kecil
    Chalet Katering Sendiri
    Menginap 3 malam di Mac 2017

    Sangat Bagus”

    The location and hotel is awesome however there was a lot of flies at the chalets we were staying. The stay would have been a lot more relaxing if there were insect trap at these chalets . Would have saved a lot of time trying to shoo them away.

    Diulas 21 Mac 2017

    Dear Steven, Thank you for your feedback. There is new Management at the property and we are addressing all of our clients concerns. Kind Regards

    03 September 2018 Dijawab
    Mont Aux Sources Hotel
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