Oak Ray Ella Gap Hotel
Oak Ray Ella Gap Hotel
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DI PETA Oak Ray Ella Gap Hotel
DI PETA
Hebat
Lokasi
8.3
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Oak Ray Ella Gap Hotel

Lokasi terbaik
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Baik
Berdasarkan 30 ulasanLihat ulasan tetamu
6.2
Berbaloi dengan harga5.2
Jarak ke pusat bandar16.5 km
Rating lokasi8.3
Lapangan terbang terhampirLapangan Terbang Antarabangsa Mattala Rajapaksa (HRI)
Jarak ke lapangan terbang65.3 km
Ada restoranYa
  • Pengangkutan lapangan terbang

  • Wi-Fi percuma semua bilik

  • pengemasan harian

  • beranda/teres

Pilihan bilik
Penginapan ini diminati ramai!Tempahan terakhir 13 jam lepas
Rumah Deluxe Triple (Deluxe Triple Room)
Rumah Deluxe Triple (Deluxe Triple Room)
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  • 55 m²/592 kaki
  • pancuran
  • 2 Katil Super King
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Super Deluxe
Super Deluxe
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  • Pemandangan: Taman
  • 25 m²/269 kaki
  • 1 Katil Queen
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Deluxe Keluarga (Deluxe Family)
Deluxe Keluarga (Deluxe Family)
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  • 25 m²/269 kaki
  • bilik larangan merokok
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Ulasan pengunjung sebenar

Ulasan Agoda (30)Ulasan Booking.com (72)
Kebersihan5.8
Kemudahan4.9
Lokasi8.3
Kualiti dan keselesaan bilik6.4
Perkhidmatan5.9
Berbaloi dengan harga5.2
Disediakan oleh pengunjung sahih dari Agoda
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Jenis Bilik
Super Deluxe
Deluxe Keluarga
Tunjuk 25 komen dari tetamu sebenar
12
5.6
NG dari Singapura
Kumpulan
Deluxe Keluarga
Menginap satu malam di Julai 2018
Disappointing service”
We reached at 4pm due to car breakdown, all were tired and needed a rest. Upon checking in, we were asked to wait for 30-40mins as room was not ready. Staffs were not able to provide helpful assistance, it was rather frustrating at the point. To top it off, we wanted to cancel our stay but our call to Agoda were on hold for 25mins to no avail. Our stay included dinner and breakfast. Dinner is a simple 5 course meal with only 2 choice, it’s either chicken or fish. Breakfast was Sri Lankan local breakfast, served to table as there were insufficient occupancy to make it a buffet. Food suited our palate so no complains on that. Room was clean and spacious.
Diulas 09 Julai 2018
8.8
Hebat
Nerida dari Australia
Keluarga dengan anak remaja
Deluxe Keluarga
Menginap satu malam di Jun 2018
A great spot in the heart of Ella”
This was a fabulous location for our exploring of beautiful Ella. It was close to the main street, restaurants, shops etc. You could walk to Little Adams Peak entry (we didn't as it was too hot). We didnt have breaky included so walked down the street for breaky. A festival was happening in Ella the night we stayed there so we had a great view of the action. A supermarket was next door which was very convenient. As a family of 5 we had 2 rooms. Would recommend it as a good central place to stay
Diulas 06 Julai 2018
7.6
Sangat Bagus
Nicola dari Sri Lanka
Pasangan
Super Deluxe
Menginap satu malam di Jun 2018
Good location”
Great location. Food could be better. Room was comfortable. Staff very good.
Diulas 03 Julai 2018
2.0
Kamal dari Lubnan
Kumpulan
Menginap satu malam di Januari 2018
Worst experience”
Worst experience iv had in a while... staff are super unprofessional and disrespectful... Both the check in and the check out were a joke and we were about to miss our train due to that... their did not accept that we use two credits cards to pay the bill and weren’t nice about it at all. Would never reconsider visiting this hotel and wouldn’t advise anyone to...
Diulas 10 Januari 2018
3.6
Jasmina dari Sepanyol
Kumpulan
Super Deluxe
Menginap 2 malam di Disember 2017
Poor service, dirty bed sheets and hotel under construction ”
No relation of value for money. The hotel was under construction and there was no pre-notice about the situation. When we arrived at the hotel, the bed linen were used and we asked them to change them. The service employee at the front desk was not helpful at all, rather spent time on his phone. What really worried us, is that the front desk was not occupied all the time and the room keys were left on the reception counter. Anyone could have had access to the rooms.
Diulas 27 Disember 2017
4.0
Dilrukshan dari Sri Lanka
Pasangan
Menginap satu malam di April 2017
Poor Service”
Hotel was not clean.Customer service was horrible. Nice location but the room stinks. Not recommended for anyone.
Diulas 16 April 2017
4.0
Aileen dari Australia
Pasangan
Super Deluxe
Menginap satu malam di Februari 2016
Disappointment”
Thoroughly dissatisfied with the Ella Gap Hotel. Great location, but rude reception staff, filthy bathroom (felt unclean having a shower). The receptionist was incredibly rude to our Sri Lankan driver. He said about a week after we left that he felt like 'baggage', not human in the receptionist being rude to him. The only thing we enjoyed was 5th he breakfast - great, with the breakfast restaurant staff being enthusiastic and courteous.
Diulas 15 Mac 2016
6.7
Baik
Ronald dari Amerika Syarikat
Pengembara solo
Super Deluxe
Menginap 2 malam di Januari 2016
Past, present and no future”
The Internet/tv in the room works always, the pool is great and the hotel has a great location.
This was a terrible stay, the food was almost non edible, getting anything done from the staff was a chore and young screaming children were allowed to run free early in the morning and apparently most of the day These were not Sri Lankan children, but European and should have been approached. Maybe there is new management.
Diulas 05 Januari 2016
4.3
Grant dari New Zealand
Pasangan
Super Deluxe
Menginap satu malam di Februari 2015
Issue to fix”
Centrally located, with potential,
The hotel looks fresh and modern from the outside and as you go through the friendly check-in process. A closer look reveals many finishing details of the building not completed. The room seemed fine when we walked in and was a generous size. The problems soon start to appear though. There was no aircon (although all rooms were advertised with A/C), the garden view from the balcony was actually over an old building with a rusted iron roof and a local rubbish tip, the thin curtains were OK for privacy but blocked out no light, and the room had open vents to the corridor which allowed any noise from other guests to intrude at full volume. The TV did not work and there was no Wi-fi in the room. The Wi-fi from the lobby was intermittent and slow. To top it off, there was no hot water for a shower by 07:30 in the morning. It had all been used by a few guests making an early and noisy departure. The hotel needs to fix its many problems before it will prove value for money and has the potential to be a good option in the middle of Ella. However, as it currently stands it would rate as a poor value 2 star hotel.
Diulas 20 Februari 2015
6.0
Peter dari Ireland
Pasangan
Super Deluxe
Menginap satu malam di Oktober 2014
We gave it a chance despite the poor reviews”
Location is good, friendly welcoming guy at reception, no third thing
Room wasn't clean, drains were block, breakfast is poor and the place is noises and wifi poor. Pity as the location of the part finished hotel is good and it had the potential to be good but it's very poorly managed and maintained.
Diulas 08 Oktober 2014
7.3
Sangat Bagus
Mahesh dari Sri Lanka
Keluarga dengan anak kecil
Deluxe Keluarga
Menginap 2 malam di Ogos 2014
There was no mini bar available in the room”
Location. We travelled by train and it's walking distance from the train station. 2. Hotel is located in the center of all attractions in Ella.
Diulas 09 Ogos 2014
6.3
Baik
Peter dari United Kingdom
Kumpulan
Super Deluxe
Menginap satu malam di Julai 2014
Very poor standard of finish”
Great location for walks in hills, good access to train & attentive staff
Hotel was adequate for needs if a little overpriced for overall standard of build and finish. Manager very overbearing with staff who were attentive although a little slow. Could be much better if the poor construction was finished and space used better.
Diulas 13 Julai 2014
10.0
Sangat Hebat
Josephine dari United Kingdom
Pasangan
Super Deluxe
Menginap 3 malam di Januari 2014
great hotel in a great place”
in town centre, motorbike hire or tut tut hire close by food & bars walking distance
had a great stay at Ella gap hotel we chose to hire a motor scooter for 3 days to cover our stay got lost a few time but saw the most amazing scenes this was the high light off our trip waterfalls breath taking scenery, we were going to Liptons seat & took to wrong turn the local doctor stopped put us on the right road, then we took the train from Ella to Colombo in the observation car it was amazing would recommend Ella & Ella gap hotel
Diulas 18 Jun 2014
4.3
berenger dari Perancis
Pasangan
Super Deluxe
Menginap 3 malam di April 2014
desapointed !”
nothing great
very disapointing. at first sightthe hotel looks brand new and apparently we were the only customer during the 3 nights. Receptionist had a really poor english and was barely able to understand us... arriving at the room everything looked ok....looking more into details we realised that half of the towel/bathroom items were missing... no worries this got fixed easily. arriving at the pool side we realised that it has obviously not been cleaned for some time.... not really happy since the pool was one of the reason i choosed to book this hotel. we came back to the room after a long day out to realised that the room hasn t been cleaned. apparently we had to ask at reception to have the room cleaned... but no one told us that before we complained. coming back after dinner at 10h30pm the hotel was closed ! and we were "locked" outside !
Diulas 09 Mei 2014
6.7
Baik
Nikolas dari Amerika Syarikat
Pengembara solo
Super Deluxe
Menginap satu malam di Januari 2014
Centrally located, but overpriced”
bed, location, no misquitos
The city itself is small. The hotel is centrally located. The room was great with a great bed and bathroom. However, it was overpriced.
Diulas 12 Februari 2014
7.3
Sangat Bagus
Jeannie dari Amerika Syarikat
Pengembara solo
Super Deluxe
Menginap satu malam di Januari 2014
Large, clean, modern rooms right in town center”
Clean, TV in room and lobby with grocery store
Nice, comfy stay in Ella. Newer and more modern than nearby homestays though the room prices were quite high compared for the area. The reception desk was not always manned and the wifi is only available in the lobby. Otherwise, comfortable stay in Ella.
Diulas 08 Januari 2014
5.0
Anne dari Jerman
Pengembara solo
Super Deluxe
Menginap 2 malam di Disember 2013
Hotel is still a construction side! Very Noisy!!!”
Friendly Staff-Thats all!
Soon this hotel might become a nice SPA hotel in the otherwise more backpacker/budget traveller oriented Ella. For the time being, this hotel is still under construction and thus a very noisy place to stay. Major parts of the hotel aren't finished and/or up and running, e.g. the restaurant, lobby, bar, SPA area, third and fourth floor. During my 2 nights stay, building noise startet at latest 8:30 a.m. and went on past Christmas. This might not be important to the buddhist construction workers. But I planned having a relaxed and calm Christmas, this ist why I wanted to book a nice hotel especially for this time. At the moment I cannot recommend this hotel due to the mentioned problems plus the rooms rates are quite on the high prized level which would have been fine if it were not for the construction noise and the lack of basic hotel processees.
Diulas 08 Januari 2014
6.3
Baik
Laura dari United Kingdom
Kumpulan
Super Deluxe
Menginap satu malam di Disember 2013
Ella - grotty town but good access to walks”
Clean room, free wifi, centrally located
The hotel is unfinished so it felt a bit like staying on a building site. Also the hotel design is very open so it means that it's very cold especially at night. The room was ok with all mod cons and the bed was comfy. Bathroom ok too although the hot water did not work in the shower only the wash basin. Breakfast was below average. Perhaps once the hotel is finished it will improve as there are lots of amenities (pool, supermarket, pub etc).
Diulas 06 Januari 2014
5.0
LI dari China
Pengembara solo
Deluxe Keluarga
Menginap satu malam di Februari 2015
除了位置没有其它值得推荐”
位置
办理入住,前台居然没人,打了电话,才有一个工作人员过来。房间卫生和它的价格不符,服务态度和意识真的有待提高。
Diulas 16 Mac 2015
5.3
YUE dari China
Keluarga dengan anak remaja
Super Deluxe
Menginap satu malam di Januari 2014
还没建好的酒店”
位置
Diulas 07 Februari 2014
12
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