Palazzo Caracciolo Napoli - MGallery by Sofitel

Palazzo Caracciolo Napoli - MGallery by Sofitel

112, Via Carbonara, Pusat Warisan, Naples, Itali, 80139
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     Palazzo Caracciolo Napoli - MGallery by Sofitel

    Ulasan tetamu

    8.1
    Hebat
    /10
    ( 56 ulasan)Lihat ulasan tetamu
    9.0
    Kebersihan luar biasa

    Menarik di penginapan

    Fasiliti yang anda akan suka

    • 570 m ke pengangkutan awam

    • Pengangkutan lapangan terbang

    • Wi-Fi percuma semua bilik

    • sauna

    Sangat Bagus
    Lokasi
    7.1
    DI PETA
    Lokasi sangat baik - 20m dari pusat bandar
    Berhampiran
    Popular
  • Chiesa dei Santi Apostoli70 m
  • Chiesa San Giovanni a Carbonara200 m
  • Chiesa di Santa Maria Donnaregina Nuova210 m
  • Museo Diocesano Napoli210 m
  • Gereja Santa Maria Donnaregina Vecchia260 m
  • Katedral270 m
  • Kastil Capuano270 m
  • Gereja Santa Caterina a Formiello290 m
  • Duomo di Napoli300 m
  • Guglia di San Gennaro320 m
  • Berbaloi dengan harga8.1
    Jarak ke pusat bandar0 KM
    Rating lokasi7.1
    Lapangan terbang terhampirLapangan Terbang Antarabangsa Naples (NAP)
    Jarak ke lapangan terbang3.2 km
    Pilihan bilik
    9.0
    Cemerlang
    Keselesaan bilik & kualiti
    Bilik Superior Twin (Superior Twin Room)
    Bilik Superior Twin (Superior Twin Room)
    ...
    • Saiz bilik: 23 m²/248 kaki
    • Pemandangan: Bandar
    • 2 Katil Single
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    Suite Junior - Katil Double (Junior Suite Double Bed)
    Suite Junior - Katil Double (Junior Suite Double Bed)
    ...
    • Saiz bilik: 24 m²/258 kaki
    • Pemandangan: Bandar
    • 1 Katil Double
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    Bilik Superior Double (Superior Double Room)
    Bilik Superior Double (Superior Double Room)
    ...
    • Saiz bilik: 18 m²/194 kaki
    • Pemandangan: Bandar
    • 1 Katil Queen
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    Bilik Deluxe Double (Deluxe Double Room)
    Bilik Deluxe Double (Deluxe Double Room)
    ...
    • Saiz bilik: 24 m²/258 kaki
    • Pemandangan: Bandar
    • 1 Katil King
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    Bilik Twin Deluxe (Twin Deluxe)
    Bilik Twin Deluxe (Twin Deluxe)
    ...
    • Saiz bilik: 23 m²/248 kaki
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    Suite Junior Eksekutif (Executive Junior Suite)
    Suite Junior Eksekutif (Executive Junior Suite)
    ...
    • Saiz bilik: 40 m²/431 kaki
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    Superior Double (Double Superior)
    Superior Double (Double Superior)
    ...
    • Saiz bilik: 18 m²/194 kaki
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    Bilik Double Suite Junior (Junior Suite Double Room)
    Bilik Double Suite Junior (Junior Suite Double Room)
    ...
    • Saiz bilik: 25 m²/269 kaki
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    Superior Room 1 Queen size bed
    Superior Room 1 Queen size bed
    ...
    • merokok dibenarkan
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    Exclusive Junior Suite with duplex layout
    Exclusive Junior Suite with duplex layout
    ...
    • merokok dibenarkan
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    Maklumat lanjut Palazzo Caracciolo Napoli - MGallery by Sofitel

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    Ulasan pengunjung sebenar

    Ulasan Agoda (56)Ulasan Booking.com (671)
    Kebersihan9.0
    Kemudahan7.3
    Lokasi7.1
    Kualiti dan keselesaan bilik9.0
    Perkhidmatan8.5
    Berbaloi dengan harga8.1
    Disediakan oleh pengunjung sahih dari Agoda
    Semua bahasa
    Semua jenis pengunjung (56)
    Semua jenis bilik

    Tunjuk ulasan yang menunjukkan 

    Tunjuk 45 komen dari tetamu sebenar
    123
    2.0
    Billie dari Australia
    Pasangan
    Bilik Superior Double
    Menginap 2 malam di Februari 2018
    Boleh diterima”
    We didn’t stay here I booked the wrong dates
    Diulas 05 September 2018
    7.2
    Sangat Bagus
    Paul dari United Kingdom
    Pasangan
    Bilik Superior Double
    Menginap satu malam di Julai 2018
    Really average ”
    Breakfast was disappointing. This hotel is not far from the station but it’s not the best area. The rooms are really small and the air con is not great. The hotel is not a great option.
    Diulas 22 Julai 2018
    Dear Paul, Thank you very much for your preference while staying in Naples. We are regret if our breakfast with its wide selection of local products and Neapolitan specialties did not meet your expectations, if you had reported it to us, we wuold have been pleased to satisfy you with any request. As for the room, Palazzo Caracciolo dispose of 146 rooms, different one from the other, able to satisfy all our guests preferences, we are sorry that you may have not enjoyed your room, and would have been eager to offer a different accommodation, had we known of your dissatisfaction. Palazzo Caracciolo is located in the middle of the old town, this neighborhood is an exceptional point to enjoy the heart of Naples and to live an authentic experience; we really hope you will be returning in the future in our beautiful city so that we can meet personally and share special tips over the hidden gems of this city. Warm regards Martina Somma Assistant to GM
    Show more
    Palazzo Caracciolo Napoli - MGallery by Sofitel
    10.0
    Sangat Hebat
    Shantell dari Amerika Syarikat
    Kumpulan
    Deluxe Triple
    Menginap 2 malam di Jun 2018
    Excellent ”
    We very much enjoyed our stay and there were two jacuzzis so it was relaxing. Service was always great too.
    Diulas 25 Jun 2018
    10.0
    Sangat Hebat
    Shantell dari Amerika Syarikat
    Pengembara solo
    Bilik Deluxe Double
    Menginap 2 malam di Jun 2018
    Spectacular ”
    The room service and staff were amazing.
    Diulas 13 Jun 2018
    4.0
    Taylor dari Amerika Syarikat
    Pasangan
    Bilik Superior Twin
    Menginap satu malam di Julai 2017
    Subpar hotel ”
    Walking into this hotel we thought it was going to be really nice, but the rooms were kind of run down and sparse. We ate in the hotel restaurant because the area is so sketchy we didn't want to walk around especially in the evening. Most of the nearby restaurants are in a maze of isolated alleys. The staff in the restaurant were pretty rude especially when my husband walked in with shorts on and the host's eyes looked like they were bugging out of his head. My husband changed and we ate there, but the food was standard hotel food probably one of the few subpar places we ate which was comical considering they acted like it was such a fine establishment. Luckily we only had to stay one night to catch an early flight .
    Diulas 29 Julai 2017
    9.2
    Sangat Hebat
    Jean dari United Kingdom
    Pasangan
    Bilik Superior Double
    Menginap satu malam di Mei 2017
    Very comfortable ”
    Clean, smart, convenient. All good
    Diulas 23 Mei 2017
    6.0
    Richard dari Australia
    Kumpulan
    Bilik Deluxe Double
    Menginap 2 malam di April 2017
    Mixed, it's OK”
    Rooms were comfortable, location is OK depending on your plans. Staff were helpful without being assertive. Breakfast really bad--sub standard and there's no pool or terrace.
    Diulas 13 April 2017
    10.0
    Sangat Hebat
    John dari Amerika Syarikat
    Pasangan
    Bilik Superior Double
    Menginap satu malam di November 2016
    Historic Napoli”
    Excellent location to visit the historic area of Naples. Room was clean and up to date. Breakfast was incredible. Staff was super attentive. Restored palazzo setting was great.
    Diulas 18 November 2016
    7.6
    Sangat Bagus
    albrecht dari Jerman
    Pengembara bisnes
    Suite Junior - Katil Double
    Menginap satu malam di September 2016
    good location , slightly overpriced”
    a good place with friendly staff , though the price is on the higher side which does not reflect in the roomquality....but its not easy to find good prices in naples
    Diulas 30 September 2016
    4.0
    Breton dari Perancis
    Pasangan
    Bilik Superior Double
    Menginap satu malam di Julai 2016
    Beautiful hotel but awful location”
    Great rooms with huge bathrooms and comfortable bed. Beautiful hotel. Location is very dodgy and I would not advise anyone to venture in the area after dark.
    Diulas 17 Ogos 2016
    8.8
    Hebat
    David dari Amerika Syarikat
    Pasangan
    Menginap satu malam di Jun 2016
    Loved it”
    Wonderful building, felt safe. Really good service from staff, over the top helpful. Close enough to airport to be our departure last night hotel for early flight
    Diulas 12 Jun 2016
    7.7
    Sangat Bagus
    Chan dari United Kingdom
    Pasangan
    Bilik Superior Double
    Menginap satu malam di Mei 2015
    Good value for money if you're ok with location”
    Overall ambience, reasonable rates and cleanliness
    We stayed just for one night in transit to Capri. The hotel is very comfortable but just that it's not in the city centre of Napoli.
    Diulas 22 Julai 2015
    9.0
    Sangat Hebat
    Evelyn dari Amerika Syarikat
    Pengembara solo
    Bilik Superior Twin
    Menginap 10 malam di Jun 2015
    Safety and Value”
    Hotel safety, location is full of character, well kept building.
    Second time to stay at Palazzo Caracciolo. Last year stayed 2 nights, June 2015 stayed 10 nights. Two women vacationers over 50. Though neighborhood is a bit rough using safety common sense we were able to enjoy a glimpse into the average Napoli life. We walked all through the central historic district. Walked to Garibaldi Station to get metro and also train to Sorrento. In Sorrento took Bus to Almafi and Positano. Every afternoon came back to Palazzo Caracciolo beauty and felt safe. Staff is professional and very helpful at front desk. Housekeeping service is exceptional, laundry was perfect. Comfort level is wonderful. I would go back again without thinking twice. Value exceeds price.
    Diulas 01 Julai 2015
    4.0
    martin dari Australia
    Pengembara solo
    Bilik Superior Double
    Menginap 2 malam di Mei 2015
    The staff are useless”
    rubbish tell u can breakfast than charge u on the out bill liers
    Diulas 23 Mei 2015
    9.3
    Sangat Hebat
    Douglas dari United Kingdom
    Pasangan
    Bilik Superior Double
    Menginap 3 malam di April 2015
    Stunning Hotel”
    Room, design, decor
    Stayed for 3 nights, fantastic hotel with great attentive staff.
    Diulas 16 April 2015
    9.7
    Sangat Hebat
    Nelson dari Australia
    Pasangan
    Bilik Superior Double
    Menginap 3 malam di Mac 2015
    Pristine hotel in the midst of mess”
    Cleanliness, staff performance, location
    Naples has got to be the most dirty city ever! We walked down the streets and felt very scared for our body pouches with our money inside. Random people will come really close to you. Naples is a beautiful city, if you can ignore the mess. We loved the bustle and history of the city, as well as being the gateway to Sorrento and the Amalfi Coast. The hotel itself was a holiday away from the garbage piling up on the streets. It was clean, the staff were professional and helpful, and the breakfast options were huge. We stayed in a loft with some stairs that led to the bedroom, that was interesting. We had breakfast and cocktails at night in the main dining hall and it was an amazing experience. However, if you don't smoke, you might find the smell off-putting. Because the 'tent' wa as covering the ceiling, my wife couldn't take the smell of the cigarettes. All in all, an amazing stay! It was a very sweet part f
    Diulas 25 Mac 2015
    8.0
    Hebat
    Elizabeth dari Amerika Syarikat
    Pengembara solo
    Bilik Superior Double
    Menginap 6 malam di September 2014
    Modernized Palace”
    Beautiful, everyone knew where it was, interesting neighborhood
    Some have said the staff were cold, but I think they were often baffled by travelers' expectations. With a few smiles to soften them up, I found them friendly and accommodating. They need training in mastering more of the facts of this intricate city, such as opening and closing times of sights, but they were always glad to check on the internet. Not everyone was profient in English, especially at night, but the day clerks did speak English well. The restaurant is excellent,and as I am alone and old and hesitated to walk the neighborhood at night, I was happy to enjoy dinner in the lovely candle-lit courtyard. Size of portions was fine for me; younger people might find them small. Yes, internet was below par. Probably not the fault of the hotel, but the system. I would love to go back.
    Diulas 26 September 2014
    8.3
    Hebat
    Caroline dari Perancis
    Pasangan
    Bilik Superior Double
    Menginap satu malam di April 2014
    Lovely cosy room but staff needs improvement...”
    Cozy room, central location
    We stayed one night in a Superior room at the Palazzo Caracciolo just after the Easter weekend and the quality/price ration was hence very good as it was off-peak. The room was spacious and lovely with a very cozy feel and a comfortable bed. The negative points though were that the staff was not very friendly and seemed to think that professionalism excludes friendliness and making guests feel welcome, we noticed that immediately when we checked in. The second day was definitely worse when we went to the restaurant for breakfast and were not even greeted by the only waiter who then refused in a very impolite way to give us another table after he had quickly assigned us a table just next to the opened restaurant door (the day was grey and windy and we even wonder how a table could have been placed just at the entrance of the restaurant where everyone is walking in and out). The breakfast room was not full and a few tables just needed to be cleaned up but the waiter clearly didn't want to bother. A second waiter showed up after a while, however the service was terrible (no refill of sugar and jams on the table neither before nor after we sat, same thing with forks, knives etc...). That spoilt our whole image of the hotel and despite we really liked the room we're not sure we'll be back in that hotel.
    Diulas 01 Mei 2014
    8.7
    Hebat
    KA dari Hong Kong
    Pasangan
    Bilik Superior Double
    Menginap 2 malam di Julai 2013
    A hotel with nice decor and great breakfast buffet”
    Central location, nice ambience, good breakfast buffet
    The experience of my stay was great as the room we stayed was nicely decor with warm ambience. The foods provided in breakfast buffet were delicious and with quite a number of varieties, including four choices of fresh juices, fresh fruits, Parma ham, different choices of pastries and cold cuts. The hotel is centrally located within walking distance to Stazione Napoli Centrale where we could take trains to Pompeii.
    Diulas 14 Julai 2013
    8.3
    Hebat
    Michal dari Poland
    Pasangan
    Bilik Superior Twin
    Menginap satu malam di Mei 2013
    OK”
    Clean, good deco, friendly staff
    Diulas 29 Mei 2013
    123
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