Raffles Hotel Le Royal
Raffles Hotel Le Royal
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DI PETA Raffles Hotel Le Royal
DI PETA
Hebat
Lokasi
8.8
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Raffles Hotel Le Royal

Lokasi terbaik
- di dalam pusat bandar
- Lihat tarikan berhampiran
Hebat
Berdasarkan 663 ulasanLihat ulasan tetamu
8.8
/
10
Sangat Hebat kualiti dan keselesaan bilik
9.1
87% mahu mengesyorkan kepada rakan
Berbaloi dengan harga8.1
Rating lokasi8.8
Lapangan terbang terhampirLapangan Terbang Antarabangsa Phnom Penh (PNH)
Jarak ke lapangan terbang8.0 km
  • 530 m ke pengangkutan awam

  • Pengangkutan lapangan terbang

  • pertukaran mata wang

  • Wi-Fi percuma semua bilik

Pilihan bilik
9.1
Luar biasa
Keselesaan bilik & kualiti
Pemandangan Kolam Renang State (State Pool View)
Pemandangan Kolam Renang State (State Pool View)
...
  • Saiz bilik: 33 m²/355 kaki
  • Pemandangan: Kolam
  • 2 Katil Single atau 1 Katil...
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Bilik State (State Room)
Bilik State (State Room)
...
  • Saiz bilik: 33 m²/355 kaki
  • Pemandangan: Halaman
  • 2 Katil Single atau 1 Katil...
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Executive  Suite
Executive Suite
...
  • Saiz bilik: 66 m²/710 kaki
  • Pemandangan: Bandar
  • 1 Katil King
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Bilik Landmark (Landmark Room)
Bilik Landmark (Landmark Room)
...
  • Saiz bilik: 38 m²/409 kaki
  • Pemandangan: Taman
  • 1 Katil King
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Colonial Suite
Colonial Suite
...
  • Saiz bilik: 140 m²/1507 kak...
  • Pemandangan: Bandar
  • 1 Katil King
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Landmark Pemandangan Kolam Renang (Landmark Pool View)
Landmark Pemandangan Kolam Renang (Landmark Pool View)
...
  • Saiz bilik: 38 m²/409 kaki
  • Pemandangan: Kolam
  • 1 Katil Single atau 1 Katil...
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Single Room State
Single Room State
...
  • beranda/teres
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Standard Triple
Standard Triple
...
  • beranda/teres
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Single Room Landmark Pool View
Single Room Landmark Pool View
...
  • beranda/teres
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Single Room State Pool View
Single Room State Pool View
...
  • beranda/teres
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Ulasan pengunjung sebenar

Ulasan Agoda (663)Ulasan Booking.com (182)
Kebersihan9.1
Kemudahan8.6
Lokasi8.8
Kualiti dan keselesaan bilik9.1
Perkhidmatan8.9
Berbaloi dengan harga8.1
Disediakan oleh pengunjung sahih dari Agoda
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Tunjuk 559 komen dari tetamu sebenar
12345
9.0
Sangat Hebat
HAMZAH dari Malaysia
Keluarga dengan anak kecil
Bilik State
Menginap 2 malam di Jun 2011
hotel yang hebat”
perkhidmatan
hotel yang memberikan servis yang sangat bagus, pekerja yang peramah dan hotel yang mempunyai bauan yang sangat harum.
Diulas 21 Jun 2011
10.0
Sangat Hebat
yanis dari Perancis
Pasangan
Pemandangan Kolam Renang State
Menginap 3 malam di Oktober 2017
Dream hotel. ”
Beautiful and classy hotel. Great dining. Time travel.
Diulas 01 Oktober 2018
9.2
Sangat Hebat
richard dari United Kingdom
Pasangan
Pemandangan Kolam Renang State
Menginap 3 malam di Ogos 2018
Sangat Hebat”
Very special. Even my wife could find nothing to criticise! A truly elegant, friendly and iconic hotel.
Diulas 15 Ogos 2018
10.0
Sangat Hebat
Katrina dari United Kingdom
Pasangan
Pemandangan Kolam Renang State
Menginap 2 malam di April 2018
PP stopover ”
Loved this hotel. Breakfast is amazing. Beautiful pool. Great staff. Good bar.
Diulas 21 Jun 2018
Dear Katrina, We are delighted you enjoyed your time at Raffles Hotel Le Royal and look forward to welcoming you back in the near future. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
28 Jun 2018 Dijawab
Raffles Hotel Le Royal
7.2
Sangat Bagus
Yong'An dari Singapura
Pengembara bisnes
Pemandangan Kolam Renang State
Menginap 2 malam di April 2018
rooms and hotel are really old”
It’s a 5 star hotel with history, corridors are creepy, rooms are clean but old. I’ve dined lunch and dinner in both hotel restaurants, food was mediocre both times we were the only ones in the whole restaurant
Diulas 02 Jun 2018
Dear Yong'An, Thank you for taking the time to share your recent experience. It is unfortunate that the Hotel itself did not offer a warm and welcoming environment as many travelers enjoy the charm of the heritage address. I have shared your feedback regarding the dining experiences with our culinary team as we strive to enhance the quality on offer and hope to have the opportunity to better serve you in the future. Sincerely, Jean-Pierre Joncas Hotel Manager
08 Jun 2018 Dijawab
Raffles Hotel Le Royal
10.0
Sangat Hebat
jeremy dari Hong Kong
Pasangan
Pemandangan Kolam Renang State
Menginap 2 malam di Mei 2018
As good as one would expect from such a name.”
Staff highly professional, Hotel full of character and food and facilities were outstanding. Really can't fault it a wonderful oasis in a bustling city.
Diulas 23 Mei 2018
Dear Jeremy, Thank you for taking the time to tell us about your experience and I have shared your feedback with our team. We hope to welcome you back in the near future. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
28 Mei 2018 Dijawab
Raffles Hotel Le Royal
8.0
Hebat
Seokkun dari Korea Selatan
Pengembara bisnes
Landmark Pemandangan Kolam Renang
Menginap satu malam di Mei 2018
The worst experience I ever had in the hotel. ”
I book Raffles Hotel Le Royal for our president and vice president through Agoda. When I talk to the reception, they were keep telling me that I booked hotel through their website. Also they keep telling me that breakfast is not included. Although I have presented my confirmation sheet from Agoda, they did not believe it. The worst part was that I had to contact Agoda and prove that I booked through Agoda and the breakfast is included. The worst experience I ever had in the hotel.
Diulas 17 Mei 2018
Dear Seokkun, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. We are sorry to hear that your arrival was not satisfactory and sincerely apologies for the inconvenience that you had experienced. I will share your feedback with our team as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
28 Mei 2018 Dijawab
Raffles Hotel Le Royal
6.0
JULIANA dari Malaysia
Keluarga dengan anak remaja
Bilik State
Menginap 3 malam di April 2018
Dissapointment!”
Very dissapointed with the overall staff performance as they were not trained as 5 star standard customer relation service. The F&B manager and room service officer doesn't even know what is HALAL requirement means. The worst part they gave us wrong contradicting info which led us to consumed non halal food. Not returning there ever!
Diulas 09 April 2018
Dear Juliana, Thank you for bringing your concerns to our attention and I would like to apologize for the lack of clarity regarding your request and the inconvenience this has caused. Please rest assured that all meat products purchased are certified Halal and this should have been better communicated to you. Please accept our sincerest apologies for the miscommunication and I have personally spoken with our team to prevent a similar incident from reoccurring. Sincerely, Jean-Pierre Joncas Hotel Manager
18 April 2018 Dijawab
Raffles Hotel Le Royal
9.2
Sangat Hebat
Louise dari United Kingdom
Keluarga dengan anak kecil
Bilik State
Menginap satu malam di Februari 2018
Fantastic touch of class hotel”
We had a fantastic stay at Raffles, where we went to celebrate my husbands birthday. Firstly, we were given a free upgrade to a pool view room which was beautiful in decor and very clean. The swimming pool and gardens are a lovely place to spend the weekend. My only small negative would be that the room service food was not really 5 star quality and was slightly disappointing. However, we would most certainly stay again for a real Phnom Penh weekend treat.
Diulas 13 Mac 2018
Dear Louise, Thank you for choosing to stay with us for this special occasion. We are delighted we were able to provide a memorable weekend for your husbands birthday and would love the opportunity to welcome you back in the near future. Sincerely, Jean-Pierre Joncas Hotel Manager
16 Mac 2018 Dijawab
Raffles Hotel Le Royal
8.0
Hebat
Lucy dari United Kingdom
Pasangan
Pemandangan Kolam Renang State
Menginap 4 malam di Disember 2017
Lovey relaxing hotel”
This hotel is an oasis in the city and I would recommend it if you want to spend some time relaxing at a nice pool on days not sightseeing!
Diulas 11 Mac 2018
Dear Lucy, thank you for sharing your experience and we hope to welcome you back in the near future. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
16 Mac 2018 Dijawab
Raffles Hotel Le Royal
8.4
Hebat
Fred dari Vietnam
Keluarga dengan anak kecil
Bilik State
Menginap 2 malam di Februari 2018
Nice Historic hotel ”
WOw - Staff here is exceptional! Great service and very polite and helpful. Now the room is a bit small and furnitures are outdated.
Diulas 24 Februari 2018
9.2
Sangat Hebat
Claudia dari Jerman
Pengembara solo
Pemandangan Kolam Renang State
Menginap 2 malam di Februari 2018
Beautiful elegant hotel with a nice garden and large pool”
I have liked my room with the large terrace offering a nice view to the garden and the pool. Breakfast was big and tasty and staff was kind and very attentive. Raffles Hotel Le Royal is a true historic and beautiful icon in Phnom Penh.
Diulas 22 Februari 2018
Dear Claudia, Thank you for the wonderful feedback which I have shared with our team as we strive to improve the quality of our service. We hope your next visit will be as pleasant as the last. Sincerely, Jean-Pierre Joncas Hotel Manager
07 Mac 2018 Dijawab
Raffles Hotel Le Royal
8.0
Hebat
Son dari Vietnam
Keluarga dengan anak kecil
Pemandangan Kolam Renang State
Menginap 3 malam di Februari 2018
Sangat Bagus”
Great location ! Nice and historical hotel but facilities are too old ! Need to be upgraded!
Diulas 21 Februari 2018
Thank you for the feedback as we are currently reviewing opportunities to enhance the quality of our facilities. We hope to welcome you back in the near future. Jean-Pierre Joncas Hotel Manager
07 Mac 2018 Dijawab
Raffles Hotel Le Royal
6.0
Valerie dari Amerika Syarikat
Pengembara solo
Bilik State
Menginap 3 malam di Februari 2018
Nice hotel, but maintenance and staff issues”
Beautiful facilities and pool, but the hotel seems to be resting on its name. My room's door lock and a/c were both broken, but the manager didn't seem bothered to send anyone to fix it - ended up with maintenance team in my room at 10pm. Mosquitoes in the rooms and hallway. For a hotel this nice - and relatively expensive for Phnom Penh - I would expect more effort to make sure that the rooms are clean, comfortable, and well-functioning.
Diulas 20 Februari 2018
Dear Valerie, Please allow me to express my sincerest apologies as your experience is not what we strive to deliver. Your feedback is very important to us and I have reviewed your stay with our team in the hopes to prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Pierre Joncas Hotel Manager
07 Mac 2018 Dijawab
Raffles Hotel Le Royal
5.6
Eric dari Belanda
Pasangan
Pemandangan Kolam Renang State
Menginap 4 malam di Februari 2018
Worm out”
Disapponting quality of room, bathroom and Technical appliances. Very old and worn. No Royal quality as the name and pricetag suggest. Noisy as well, because you can hear the old toilet flush rooms further.... Not quite what we expected.
Diulas 15 Februari 2018
Dear Eric, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the areas highlighted from your stay and improve the facilities. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Pierre Joncas Hotel Manager
07 Mac 2018 Dijawab
Raffles Hotel Le Royal
9.6
Sangat Hebat
Keith dari United Kingdom
Pasangan
Pemandangan Kolam Renang State
Menginap 3 malam di Januari 2018
Colonial Charm”
Fabulous service throughout the place.
Diulas 01 Februari 2018
Dear Keith, Thank you for sharing your experience and we are delighted our team was able to provide a memorable stay. Sincerely, Jean-Pierre Joncas Hotel Manager
07 Februari 2018 Dijawab
Raffles Hotel Le Royal
8.8
Hebat
william dari Thailand
Pasangan
Bilik Landmark
Menginap 3 malam di Januari 2018
Hebat”
excellent friendly staff. Wonderful restaurant , Le Royal. Paid extra to upgrade to suite which was then a little expensive
Diulas 23 Januari 2018
Dear William, We are delighted our team was able to provide a memorable stay at Raffles Hotel Le Royal and that you enjoyed the culinary experience at Restaurant Le Royal. Sincerely, Jean-Pierre Joncas Hotel Manager
30 Januari 2018 Dijawab
Raffles Hotel Le Royal
9.2
Sangat Hebat
JEAN-CLAUDE dari Belgium
Pasangan
Bilik State
Menginap 4 malam di Disember 2017
Sangat Hebat”
The hotel has impeccable service, the only problem was the light in the room. It was not possible to read in the room due to insufficient light.
Diulas 06 Januari 2018
Dear Jean-Claude, Thank you for sharing your experience and we appreciate feedback as we strive to improve our services. I will work with our Rooms Division to see how we can improve the lighting in the guests rooms to allow better enjoyment for everyone. Sincerely, Jean-Pierre Joncas Hotel Manager
10 Januari 2018 Dijawab
Raffles Hotel Le Royal
7.6
Sangat Bagus
Nina dari Afrika Selatan
Keluarga dengan anak remaja
Bilik State
Menginap 3 malam di Disember 2017
Sangat Bagus”
Friendly accommodating and helpful staff. Lovely historical setting with pleasant ambience
Diulas 20 Disember 2017
Thank you for sharing your experience and we are delighted you enjoyed your stay. Jean-Pierre Joncas Hotel Manager
24 Disember 2017 Dijawab
Raffles Hotel Le Royal
8.0
Hebat
jane dari Singapura
Pasangan
Pemandangan Kolam Renang State
Menginap 2 malam di Disember 2017
Good”
Good
Diulas 04 Disember 2017
Thank you for sharing your experience. Jean-Pierre Joncas Hotel Manager
08 Disember 2017 Dijawab
Raffles Hotel Le Royal
12345
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