Royal Palm Hotel

Royal Palm Hotel

6 Palm Boulevard, New Town Centre, Umhlanga, Durban, Afrika Selatan
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    Pemandangan luar Royal Palm Hotel

    Ulasan tetamu

    8.4
    Hebat
    /10
    ( 237 ulasan)Lihat ulasan tetamu
    8.5
    Layanan terbaik
    83% mahu mengesyorkan kepada rakan

    Menarik di penginapan

    Fasiliti yang anda akan suka

    • Pengangkutan lapangan terbang

    • Terletak di tengah-tengah Durban

    • Wi-Fi percuma semua bilik

    • tab panas

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    Sangat Hebat
    Lokasi
    9.2
    DI PETA
    Lokasi luar biasa
    Kawasan popular
    Berhampiran
    Popular
  • Pusat Teater Barnyard120 m
  • Imax120 m
  • Pasaraya Gateway - Pusat Teater Star120 m
  • Gateway Theatre Of Shopping190 m
  • Hospital Umhlanga260 m
  • Natal Sharks Board440 m
  • 19th Hole Putting Course1.09 km
  • Wave House Durban1.39 km
  • Imax Theatre Gateway1.53 km
  • Granada Square1.65 km
  • Berbaloi dengan harga8.4
    Jarak ke pusat bandar18.3 Km
    Rating lokasi9.2
    Lapangan terbang terhampirLapangan Terbang Antarabangsa King Shaka (DUR)
    Jarak ke lapangan terbang12.3 km
    Pilihan bilik
    7.8
    Sangat bagus
    Keselesaan bilik & kualiti
    Suite Two Bedrooms
    Suite Two Bedrooms
    ...
    • Saiz bilik: 25 m²/269 kaki
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    Suite Three Bedrooms
    Suite Three Bedrooms
    ...
    • Saiz bilik: 65 m²/700 kaki
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    3 Bedroom Penthouse Suite
    3 Bedroom Penthouse Suite
    ...
    • Saiz bilik: 50 m²/538 kaki
    • Pemandangan: Bandar
    • 1 Katil Double & 1 Katil Do...
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    Suite Eksekutif 2 Bilik Tidur  (2 Bedroom Executive Suite )
    Suite Eksekutif 2 Bilik Tidur (2 Bedroom Executive Suite )
    ...
    • Saiz bilik: 40 m²/431 kaki
    • Pemandangan: Bandar
    • 1 Katil Double & 1 Katil Do...
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    Suite King Eksekutif (Executive Suite King)
    Suite King Eksekutif (Executive Suite King)
    ...
    • Saiz bilik: 94 m²/1012 kaki
    • Pemandangan: Bandar
    • 1 Katil Queen
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    Suite 2 Bilik Tidur (Two-Bedroom Suite)
    Suite 2 Bilik Tidur (Two-Bedroom Suite)
    ...
    • Saiz bilik: 102 m²/1098 kak...
    • beranda/teres
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    Deluxe Eksekutif Twin (Executive Deluxe Twin)
    Deluxe Eksekutif Twin (Executive Deluxe Twin)
    ...
    • Saiz bilik: 120 m²/1292 kak...
    • beranda/teres
    • 2 Katil Single
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    Suite Executive Twin (Executive Suite Twin)
    Suite Executive Twin (Executive Suite Twin)
    ...
    • Saiz bilik: 65 m²/700 kaki
    • beranda/teres
    • 1 Katil Double
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    Bilik Deluxe Eksekutif King (Executive Deluxe King Room)
    Bilik Deluxe Eksekutif King (Executive Deluxe King Room)
    ...
    • Saiz bilik: 25 m²/269 kaki
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    Standard Studio
    Standard Studio
    ...
    • Bilik larangan merokok
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    Maklumat lanjut Royal Palm Hotel

    Maklumat lanjut Royal Palm Hotel

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    Ulasan pengunjung sebenar

    Ulasan Agoda (237)Ulasan Booking.com (893)
    Kebersihan8.4
    Kemudahan8.0
    Lokasi9.2
    Kualiti dan keselesaan bilik7.8
    Perkhidmatan8.5
    Berbaloi dengan harga8.4
    Disediakan oleh pengunjung sahih dari Agoda
    Semua bahasa
    Semua jenis pengunjung (237)
    Semua jenis bilik
    Tunjuk 105 komen dari tetamu sebenar
    12345
    9.6
    Sangat Hebat
    Thobekile dari Afrika Selatan
    Pengembara solo
    Suite King Eksekutif
    Menginap 2 malam di Februari 2019
    Beautiful ”
    Had issues with WiFi The hotel is very beautiful and well located and staff were helpful
    Diulas 01 Mac 2019
    2.0
    Leigh
    Pengembara bisnes
    Menginap satu malam di Februari 2019
    Boleh diterima”
    No comment
    Diulas 23 Februari 2019
    10.0
    Sangat Hebat
    richard dari United Kingdom
    Pengembara bisnes
    Suite King Eksekutif
    Menginap satu malam di Januari 2019
    Outstanding”
    A very warm welcome from Zawa upon my arrival. Despite me arriving before official checking of 2 PM, she went to every effort in order to get me a room so I could drop off items before disappearing to a business meeting. My room was absolutely outstanding and reminiscent of an opulent country home. I couldn't have been more thrilled with the quality of the furnishings, the size, the attention to detail as well as the level of comfort. There is nothing I would have changed. I would like to thank all of the staff together with the management for your very warm welcome albeit for my 1 night stay only. I look forward to staying with you again in the future.
    Diulas 17 Januari 2019
    5.6
    Judith
    Pasangan
    Suite Executive Twin
    Menginap 14 malam di Disember 2018
    Memuaskan”
    Overall my stay was not the best that I had expected. The hotel is closer to the mall, etc but the furniture is outdated. Nobody informed me about low shedding especially that my husband is from America and he had not experienced such previously. The toilet in the rooms appear to leak because they smell of urine even after cleaning. The excess door key kept on not working and needed to be updated all the time. The staff are friendly but it’s difficult to get your room refreshed in the evening due to lack of staff. The restaurant has inexperienced staff. The place needs renovation. Some of the units have outdated AC. Imagine we stayed for 14 days and I thought it will be worth our stay but as yet not.
    Diulas 21 Disember 2018
    10.0
    Sangat Hebat
    Martha dari Afrika Selatan
    Pasangan
    Suite King Eksekutif
    Menginap 3 malam di Februari 2019
    Perfect Location”
    Spacious rooms, great staff, clean, felt safe.....will be returning for a longer stay :-) thank you!
    Diulas 27 Februari 2019
    9.2
    Sangat Hebat
    Vongai dari Afrika Selatan
    Pasangan
    Standard Studio
    Menginap satu malam di November 2018
    Sangat Hebat”
    The room id requested wasn’t ready on time though I arrived 1 hour After my estimated arrival time I had to wait fr approx 20 minutes to no avail which resulted in them changing me to a different room I found this to be abit disorganized but overall it was a magnificent stay
    Diulas 07 November 2018
    8.8
    Hebat
    Mulalo dari Afrika Selatan
    Pasangan
    Menginap 3 malam di September 2018
    Hebat”
    Perfect location. Located in a quiet area, close to gateway mall. The hotel itself is amazing. The breakfast was to die for. We really enjoyed our stay. The staff is not friendly at all. Long faces everyday.
    Diulas 01 Oktober 2018
    10.0
    Sangat Hebat
    Leigh
    Pengembara bisnes
    Deluxe Eksekutif Twin
    Menginap 2 malam di Januari 2019
    Awesome ”
    No cons only pro
    Diulas 27 Januari 2019
    9.2
    Sangat Hebat
    venesh dari United Kingdom
    Kumpulan
    Suite Eksekutif 2 Bilik Tidur
    Menginap satu malam di Januari 2019
    Very Good”
    Very good service all round. Staff polite and helpful.
    Diulas 22 Januari 2019
    10.0
    Sangat Hebat
    Leigh
    Pengembara bisnes
    Suite Eksekutif 2 Bilik Tidur
    Menginap satu malam di Januari 2019
    Excellent ”
    Excellent accommodation
    Diulas 21 Januari 2019
    10.0
    Sangat Hebat
    Shenaaz dari Afrika Selatan
    Pengembara solo
    Suite Executive Twin
    Menginap satu malam di Oktober 2017
    Very disappointing ”
    I asked for milk sachets. I was asked why how many in my room I paid for one person why do I need more milk. Am very upset to be humiliated like that. I travelled the world never was I degraded like that. Unacceptable
    Diulas 30 Oktober 2017
    3.6
    Mannie dari Afrika Selatan
    Pasangan
    Suite King Eksekutif
    Menginap 2 malam di Januari 2019
    horrible experience”
    My dad and mum arrived at Royal Palm on the 4 January 2019. Upon arrival, there was an awful smell that emitted from the bathroom. When my family called reception in my presence, they were advised that a maintenance guy will be in shortly to attend to the issue. The maintenance man then advised my family that the extractor in the toilet was not working. The smell was unbearable. My little sister was playing in the room, until she found a light switch of which, the wires were exposed. After noticing this, I left the hotel room with my little sister. The furniture were old and broken. Utensils were used prior to my parents utilizing the room. The towels were stained and kept to use. Wifi was a hassle to connect in order for my dad to work. Overall, it was a disgusting environment to be accommodated in for two days, of which photographs were taken. It was a rip off for the price I paid. I cannot believe that the hotel management were so negligent in their duties.
    Diulas 09 Januari 2019
    7.2
    Sangat Bagus
    Marco dari Afrika Selatan
    Pasangan
    Suite King Eksekutif
    Menginap satu malam di Disember 2018
    Disappointing ”
    3rd stay at this hotel. It was rather disappointing, lacked on service, the standard was definitely below what we previously experienced. No bath mats, only 1 complimentary water , no spoons for tea and coffee, lots of hair in the bed when I lifted back the covers which was a major no no. ( My worst nightmare) I requested extra pillows which weren’t in the room at the time of our arrival. We requested these again and they never came. There was loads of dust along the rails of the sliding doors and behind the coffee tables, I saw this when I wanted to switch the lamp on. The bath hadn’t been clean properly either, I wanted to use it but decided against it. They forgot to open a room account for us so we had to keep on paying for everything we ordered. Overall it left somewhat to be desired. I will not return again in a hurry. The reception staff were pleasant.
    Diulas 11 Disember 2018
    10.0
    Sangat Hebat
    Diana dari Afrika Selatan
    Pasangan
    Standard Studio
    Menginap satu malam di Ogos 2018
    Visit”
    I really loved the location, it changed my dbn visit for the first time in my life....... facilities was good.... I visited and called the hotel for an early check in which I was advised the hotel was fully booked, which is understandable. ...However the room was still not ready by 2:30..... What i did appreciate was being upgraded to executive room.... Another point to note....i also requested twin beds.....which was noted prior to my visit.....because my visit was so quick......and I had appointments ect.....i had no time to mention this....and my brother had to sleep on the couch........... Apart from that the room i was allocated was awesome in terms of comfort.....The staff was really helpful as well. time is very important if your booking for a day....and details requested(twin beds) I do come to gateway often which a group of people.....who often ask me for recommendations..... Many thanks.
    Diulas 22 Ogos 2018
    8.8
    Hebat
    Moorosi dari Afrika Selatan
    Pasangan
    Suite King Eksekutif
    Menginap 4 malam di Jun 2018
    Ideal place to stay for Comrades”
    The hotel is central and ideal for those taking on the Comrades ultra marathon. I appreciate the breakfast pack that was prepared for those running the Comrades. The hotel can do a refresh of furniture and furnishings.
    Diulas 16 Jun 2018
    9.6
    Sangat Hebat
    Qasim dari Afrika Selatan
    Kumpulan
    Suite Eksekutif 2 Bilik Tidur
    Menginap 3 malam di November 2018
    Great value hotel in outstanding location ”
    Great hotel. Booked a 2-bedroom suite and it was amazing. Suite was large and well-appointed and had all amenities for a perfect “home-away-from-home” stay.
    Diulas 22 November 2018
    9.2
    Sangat Hebat
    Karin dari Afrika Selatan
    Pengembara bisnes
    Suite King Eksekutif
    Menginap 3 malam di Oktober 2018
    Perfect location”
    Even after a day at the office you can still enjoy the buzzing atmosphere of the Gateway Mall and the restaurant choices are amazing. Loved the private balcony and equipped kitchen area.
    Diulas 07 Oktober 2018
    7.2
    Sangat Bagus
    chris dari Afrika Selatan
    Pengembara bisnes
    Standard Studio
    Menginap 2 malam di Februari 2019
    Sangat Bagus”
    poor breakfast selection and cooked food over cooked dinner - lamb curry, was over cooked (reported to the chef) no writing desk in room, and table in lounge had no chair or reading light
    Diulas 06 Februari 2019
    6.0
    Bonginhlanhla dari Afrika Selatan
    Pengembara solo
    Bilik Eksekutif
    Menginap satu malam di Oktober 2018
    Some sort of Royalty”
    This hotel needs to up it's game to stay relevant. The lift was not working properly and so was the magnetic key system which is easily fried by cellphones in the pocket. When I went to reprogram the key, I was told "you put it with your cellphone", I responded "Yes. There's usually a cellphone(s) somewhere in my pocket". The staff forget their posts at night and convene group meetings. The executive room however, was very spacious. The connected beds always feel awkward for me and doesn't really count as "Queen Size" but double 3 quarter as I feel the border between the 2 beds. The pillows gave my neck a hiding so I'm not sure if its a quality issue or the pillows are not changed till they reach that pain inflicting phase. I'd say get another hotel (unless they are fully occupied) - don't come here.
    Diulas 22 Oktober 2018
    7.2
    Sangat Bagus
    rafique dari Afrika Selatan
    Pasangan
    DOUBLE DELUXE - ROOM ONLY
    Menginap 2 malam di Oktober 2018
    terrible service.”
    I was checked in to room 602 , I noticed that the door leading to the patio was not locking ,I immediately contacted reception and was told it would be sorted out ,at 10pm door was still the same and called reception again and was told it would be sorted out the next day and there isn't another room available, when I asked for a refund I was given another room. there was a problem with parking as well I was asked to pay R130.00 and yet upon check in it was free as is advertised. Njabulo was the only friendly one.
    Diulas 08 Oktober 2018
    12345
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