U Zenmaya Phuket Resort
U Zenmaya Phuket Resort
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Superior - Katil U Zenmaya Phuket Resort
Superior - Katil
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Lobi
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Lobi U Zenmaya Phuket Resort
Lobi
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DI PETA U Zenmaya Phuket Resort
DI PETA
Sangat Bagus
Lokasi
7.8
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U Zenmaya Phuket Resort

Lokasi sangat baik
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Ada soalan mengenai U Zenmaya Phuket Resort?
Hebat
Berdasarkan 1578 ulasanLihat ulasan tetamu
8.5
89% mahu mengesyorkan kepada rakan
Berbaloi dengan harga8.6
Jarak ke pusat bandar5 km
Rating lokasi7.8
Lapangan terbang terhampirLapangan Terbang Antarabangsa Phuket (HKT)
Jarak ke lapangan terbang20.7 km
Ada restoranYa
  • Pengangkutan lapangan terbang

  • Wi-Fi percuma semua bilik

  • pertukaran mata wang

  • penyaman udara

Pilihan bilik
9.1
Luar biasa
Keselesaan bilik & kualiti
Penginapan ini diminati ramai!Ditempah 14 kali sejak 24 jam lepas
Pemandangan Laut Deluxe dengan Akses Kolam Renang (Deluxe Sea View Pool Access)
Pemandangan Laut Deluxe dengan Akses Kolam Renang (Deluxe Sea View Pool Access)
...
  • Pemandangan: Laut
  • 50 m²/538 kaki
  • 1 Katil King
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Superior
Superior
...
  • 33 m²/355 kaki
  • Pancuran
  • 2 Katil Single
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Suite - Pemandangan Laut (Suite Sea View)
Suite - Pemandangan Laut (Suite Sea View)
...
  • Pemandangan: Laut
  • 70 m²/753 kaki
  • 1 Katil King
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Bilik Premium Deluxe (Premium Deluxe Room)
Bilik Premium Deluxe (Premium Deluxe Room)
...
  • Pemandangan: Laut
  • 35 m²/377 kaki
  • 1 Katil King
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Deluxe Pemandangan Laut (Deluxe Sea View)
Deluxe Pemandangan Laut (Deluxe Sea View)
...
  • Pemandangan: Laut
  • 35 m²/377 kaki
  • 1 Katil King
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Suite Akses Kolam Renang (Suite Pool Access)
Suite Akses Kolam Renang (Suite Pool Access)
...
  • Pemandangan: Laut
  • 60 m²/646 kaki
  • 1 Katil King
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Double Deluxe
Double Deluxe
...
  • 50 m²/538 kaki
  • merokok dibenarkan
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Premium Deluxe Seaview with Free Minibar
Premium Deluxe Seaview with Free Minibar
...
  • 35 m²/377 kaki
  • Pancuran
  • 1 Katil Double
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Double Deluxe
Double Deluxe
...
  • pancuran
  • beranda/teres
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Double Superior
Double Superior
...
  • pancuran
  • beranda/teres
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Ulasan pengunjung sebenar

Ulasan Agoda (1578)Ulasan Booking.com (430)
Kebersihan8.8
Kemudahan8.6
Lokasi7.8
Kualiti dan keselesaan bilik9.1
Perkhidmatan8.8
Berbaloi dengan harga8.6
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9.2
Sangat Hebat
Christopher dari Kanada
Pengembara solo
Deluxe Pemandangan Laut
Menginap satu malam di Mei 2018
Good resort hotel”
This is quite the resort hotel, there was a private pool just outside the room, shared with two other rooms. This is a great place to stay if you just want to relax and do nothing, The downside is that it is somewhat remote from the nightlife and activities of Phuket and taxis from the hotel are not as reasonable as one might expect.
Diulas 20 September 2018
9.2
Sangat Hebat
Cherissa dari Singapura
Pasangan
Suite - Pemandangan Laut
Menginap 2 malam di September 2018
Great Service! ”
Receptionist, Gift, was truly amazing in helping us enjoy our stay. The hot tub and room was lovely, coupled with the view, made this an awesome hotel to stay in Phuket.
Diulas 18 September 2018
2.4
AHREUM dari Korea Selatan
Pasangan
Suite - Pemandangan Laut
Menginap satu malam di September 2018
one of the worst hotel I've ever been”
my experience in U zenmaya spoiled all of my trip to Phuket. especially the room condition was really different from what I saw in the pictures from its website. you cannot see the sea even though the room was named like suite sea view. the attitude of staff was also one of the worst experience I ve ever seen in any hotels. 가능하면 다른 곳으로 예약하세요. 최악이었습니다. 화장실 곰팡이, 다 뜯어진 커튼... 태국엔 이 가격에 묵을 수 있는 훨씬 좋은 숙소가 얼마든지 많습니다.
Diulas 18 September 2018
8.4
Hebat
som dari Malaysia
Keluarga dengan anak kecil
Deluxe Pemandangan Laut
Menginap 3 malam di September 2018
nice view and friendly staff”
we are vegetrarian , restaurant able to cook for us .
Diulas 12 September 2018
10.0
Sangat Hebat
Cyd dari Filipina
Keluarga dengan anak kecil
Deluxe Pemandangan Laut
Menginap 2 malam di September 2018
Very nice hotel with a seaview”
The hotel and staffs are very nice. The spa massage is so relaxing. Overall ambience of the hotel is awesome. The infinity pool us great. I cant find fault with the hotel. Highly recommended
Diulas 09 September 2018
7.6
Sangat Bagus
YT dari Malaysia
Pasangan
Deluxe Pemandangan Laut
Menginap 2 malam di Ogos 2018
NO FREE SHUTTLE BUS TO PATONG”
shuttle was charge 100 baht round trip per person, hotel should provide free shuttle to town. Overall is good, nice sea view and facilities, delicous buffet breakfast.
Diulas 30 Ogos 2018
Dear YT, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review your high satisfaction rating with your stay with us and that U Zenmaya Phuket was overall a very positive experience for you. Thank you for your comments. I sure will use them to improve further in service with the staff. I do hope that if you are returning to Phuket in the future again we will have the opportunity to welcome you back. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Veerasak Sibunruang General Manager
30 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
9.2
Sangat Hebat
Simin dari China
Kumpulan
Deluxe Pemandangan Laut
Menginap 3 malam di Ogos 2018
A clean room with nice seaview ”
Not too recom food there
Diulas 30 Ogos 2018
Dear Simin, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review your high satisfaction rating with your stay with us and that U Zenmaya Phuket was overall a very positive experience for you. Thank you for your comments. I sure will use them to improve further in service with the staff. I do hope that if you are returning to Phuket in the future again we will have the opportunity to welcome you back. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Veerasak Sibunruang General Manager
30 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
6.0
Min dari Singapura
Keluarga dengan anak kecil
Deluxe Pemandangan Laut
Menginap 3 malam di April 2018
Peaceful resort”
Nice resort to wind down and relax even though the location is slightly off. Room food service however, is very slow. Waited 1.5hour (non peak hour) and even the reception commented that their kitchen is very slow.
Diulas 29 Ogos 2018
Dear Valued Customer, Warm greetings from U Zenmaya Phuket. We regret the shortcomings we had. Efforts will be doubled so the check in waiting time wouldn't be that long. We also carefully listened to the rest of your comments as this is a huge help for our improvement. The attention of our Executive Chef had been called to ensure food served is fresh and fast. It was a pleasure to have served you and we hope there is another chance of welcoming you back. Thank you so much for staying with us. See you again. Best regards, Veerasak Sibunruang General Manager
29 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
7.6
Sangat Bagus
Theresa dari Malaysia
Keluarga dengan anak kecil
Deluxe Pemandangan Laut
Menginap 2 malam di Ogos 2018
Nice hotel with sea view”
Nice room with sea view. Kids love the swimming pool and in room jacuzzi. Food at the restaurant is reasonable and good.
Diulas 27 Ogos 2018
Dear Valued Customer, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of especially with the people mentioned from you. We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Veerasak Sibunruang General Manager
28 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
2.4
SUWANNA dari Thailand
Pengembara solo
Deluxe Pemandangan Laut
Menginap satu malam di Ogos 2018
Old room”
ภายในห้องพักเก่า เหม็นอับ, พนักงานไม่มีการจดชื่อผู้เข้าทานอาหารเช้า เมื่อแจ้งให้เสิร์ฟบนห้อง กลับโทรมาซักถามลูกค้าถึงสองครั้งว่าได้ลงมาทานอาหารไปแล้ว ทั้งที่ยังไม่ได้ออกจากห้อง, พนักงานรับปากว่า จะโทรมาแจ้งสิทธิ์การทานมินิบาร์ แต่ไม่ได้โทรมาแจ้ง, แจ้งตอนเช็คอินไว้ว่าหากห้องพักเดิมว่างให้แจ้งด้วย แต่ไม่มีพนักงานแจ้งว่าห้องพักว่างสามารถพักต่อได้ไหม, ทำความสะอาดไม่สะอาด ไม่ทิ้งขยะที่โต๊ะด้านนอกริมสระ ไม่มีการเติมน้ำดื่ม ของใช้ และไม่เปลี่ยนผ้าเช็ดตัวทั้งๆที่วางผ้าไว้ที่พื้น
Diulas 24 Ogos 2018
เรียน คุณ Suwanna, ขอขอบพระคุณเป็นอย่างสูงที่เลือก ยู เซนมายา ให้ดูแลการพักผ่อนของคุณ และขอบพระคุณสำหรับคำชื่นชม ซึ่งทำให้เราแน่ใจว่า เราได้ให้บริการตรงตามความคาดหวังของลูกค้า และทำให้ลูกค้าได้มีช่วงเวลาที่มีความสุข เมื่อเข้าพักกับเรา ซึ่งเป็นความมุ่งมั่นของเราทุกคนที่ ยู เซนมายา ภูเก็ต อย่างไรก็ดี เราเสียใจเป็นอย่างยิ่งที่ทำให้การเข้าพักของคุณ Suwanna, ไม่เป็นตามที่คาดหวัง และขออภัยที่การบริการของเราในครั้งนี้ไม่เป็นไปตามมาตรฐานในส่วนของห้องพักและงานบริการ ทางโรงแรมขอขอบพระคุณอีกครั้งสำหรับการร่วมแบ่งปันประสบการณ์การเข้าพัก และหวังเป็นอย่างยิ่งว่า ยู เซนมายา ภูเก็ต จะมีโอกาสได้ต้อนรับท่านอีกในโอกาสหน้า ด้วยความเคารพ วีระศักดิ์ สีบุญเรือง
30 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
9.2
Sangat Hebat
LIM dari Malaysia
Keluarga dengan anak kecil
Superior
Menginap satu malam di Ogos 2018
Great Pool”
Fantastic Pool. Friendly Staff.
Diulas 23 Ogos 2018
Dear Lim, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Veerasak Sibunruang General Manager
23 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
9.6
Sangat Hebat
Gary dari Australia
Pengembara solo
Superior
Menginap 7 malam di Ogos 2018
Perfect spot by the sea”
Great pool, excellent staff who are friendly and fantastic food choices make this the perfect place to stay in Phuket.
Diulas 22 Ogos 2018
Dear Gary, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Veerasak Sibunruang General Manager
23 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
9.6
Sangat Hebat
Gan dari Malaysia
Keluarga dengan anak kecil
Deluxe Pemandangan Laut
Menginap 3 malam di Ogos 2018
Awesome hotel by the cliff”
We enjoyed our stay at U Zenmaya,room is spacious,staffs are friendly and the pool is awesome.in terms of location it is about 15mins drive to Patong.one thing need to improve is the breakfast selection,it is too limited.
Diulas 20 Ogos 2018
Dear Valued Customer, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you I had a words with Executive Chef about your comment on breakfast selection. This is certainly something we will look in to improving . We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Veerasak Sibunruang General Manager
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U Zenmaya Phuket Resort
6.0
Shermaine dari Singapura
Kumpulan
Deluxe Pemandangan Laut
Menginap 3 malam di Jun 2018
Great place to stay in, Not suitable for exploring town”
The accommodation and facilities were slightly above average, partly because of the price you pay. However, this accommodation is really far from the main town. The transportation is expensive and traveling to and fro to the main Phuket town to get food or shopping is not cheap at all. I would only recommend this place if you plan to stay in the accomodation and use the facilites but to hang around the phuket town is another story.
Diulas 19 Ogos 2018
Dear Valued Customer, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. I am sorry to read that you were not entirely satisfied with the transportation issue too expensive. Obviously, Phuket do not have public transportation and only local taxi is the most convenience type of transportation available. I certainly will address with and discuss with the this issue with the local taxi representative in order to improve further. Thank you. We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Veerasak Sibunruang General Manager
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U Zenmaya Phuket Resort
8.0
Hebat
WAN dari Macau
Pasangan
Bilik Premium Deluxe
Menginap satu malam di Ogos 2018
Nice view ”
Nice room with jacuzzi
Diulas 19 Ogos 2018
Dear Wan, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, Veerasak Sibunruang General Manager
23 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
2.0
Lamees dari Austria
Keluarga dengan anak kecil
Pemandangan Laut Deluxe dengan Akses Kolam Renang
Menginap satu malam di Ogos 2018
U Zenmaya is defenitly not a 5* hotel!!”
I have never seen such a poor service and quality at this level in this „5 stars“ hotel. Your receive a „no stars“ service for usual 5 strars money. Everything was very bad and disappointing-We actually booked for 15 nights and cancelled the booking after the first night!!
Diulas 18 Ogos 2018
Dear Valued guest, Thank you very much for your correspondence and for taking the time to inform us about your dissatisfaction regarding your stay with us. Firstly, let me express my sincere regret that we were unable to meet your expectations with your stay. I understand your frustrations and want to let you know that we take every comment from our valued guests very seriously. We have investigated the matters that you brought to our Please accept our apologies for the disappointment experienced during your stay. We carefully listened to your comments as this is a huge help for our improvement. It was a pleasure to have served you and we hope there is another chance of welcoming you back. Kind regards, Veerasak Sibunruang General Manager
21 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
8.0
Hebat
Nizar dari Emiriah Arab Bersatu
Pasangan
Deluxe Pemandangan Laut
Menginap 5 malam di Ogos 2018
Sangat Bagus”
It was good stay, all staff was polite despite one major issue i faced several times is when you call room service. They never show up !! Every time i require anything i have to look for them and take what i want from the trolley.
Diulas 14 Ogos 2018
Dear Valued Customer, Warm greetings from U Zenmaya Phuket. May I begin by offering my profound apologies regarding the issues you encountered during your recent stay, as I wish only that our guests leave us having enjoyed a completely satisfactory U Zenmaya experience. I have had firm words with my staff about the unacceptable error regarding the service issues you have encountered. This is certainly not of the standards I expect from us and deeply regret the delay you suffered. May I end by saying that despite your average experience I truly hope to be able to redeem ourselves and would be delighted to welcome you again on your next visit to Phuket. Kind regards, Veerasak Sibunruang General Manager
15 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
9.6
Sangat Hebat
Ginny dari Malaysia
Pasangan
Superior
Menginap 4 malam di Ogos 2018
Excellent hotel for a short getaway!”
Located up a cliff with beautiful view of the sea. Quiet surrounding. Nice place to rest and relax. We have a rental car, so it’s ok for us. Not too convenient if you do not have own transport, as it is located far from town and beach. Good selection of breakfast spread. Room is spacious and clean. Would definitely recommend this place if you are looking for a goodnight sleep after all the sightseeing in the day time.
Diulas 09 Ogos 2018
Dear Valued Customer, Your feedback is very much appreciated and it is very valuable to other guests eyeing U Zenmaya as their next holiday destination. Thank you for the kind words. We work hard so our guests will have the value for their money worth remembering a lifetime. Thank you for choosing our resort in your recent trip to Phuket. Best regards, Veerasak Sibunruang General Manager
15 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
6.0
Shadie dari Amerika Syarikat
Kumpulan
Suite - Pemandangan Laut
Menginap 5 malam di Ogos 2018
MUST READ!!”
First of all the hotel is beautiful let me get that out the way.. The food was not worth spending your money please go in town at Patong beach. Now Let Get To The Serious Part And Worst Part of Our Trip! So I Came Here To Celebrate My Birthday With My Cousin And We Forgot Our Wallet Out By A Accident Not in our suitcase. Not Thinking Of Anything. Day before We Had To Check Out We Check Our Wallets.My Cousin Was Missing $200.00 usd And I Was Missing $50.00 usd.We Search Everywhere Thinking No The Housekeeper Couldn’t Take Our Hard Earning Money In This 5 STAR HOTEL.and when we told the front desk and confront the person who clean our room they look at us as we were some type of alien. We Had To File A Police Report And Everything! If You Want To Come To A Nice Hotel And Dont Have To Think Twice To Leave Anything Valuable Around Please I Repeat Do Not ComeTo This Hotel! I Would not Recommend this to My Friends Or Nobody Else to this hotel there are only beautiful hotel near by.
Diulas 09 Ogos 2018
Dear Valued Guest, Thank you very much for taking the time to let us know about your recent experience during your stay with us. We sincerely apologize that your stay at U Zenmaya Phuket did not meet your expectations. I was extremely alarmed by your comment regarding missing $. As per our policy we provide our guests with in room safety box. Any valuable items left outside the safety box our staff will take the photo with the card to let our guest know. I have already spoken with our Housekeeping Manager and recheck CCTV and KeyCard system and did not find anything unusual. May I once again apologize on behalf of U Zenmaya Phuket for the inconvenience you and your fraind endured. I hope it does not stop you from staying with us in the future and that we are given another chance to prove our high standards to you. Kind regards, Veerasak Sibunruang General Manager
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U Zenmaya Phuket Resort
8.4
Hebat
WENYAN dari China
Pasangan
Deluxe Pemandangan Laut
Menginap satu malam di Julai 2018
Room 226 ROOM ISSUE”
1. Location is good, not far from PATONG and hotel offers shuttle bus to the beach. Staff are hospitality. 2. Air conditioning is on the top of the bed, meanwhile air outlet is directly against the head of the bed affects sleep. 3. The quilt feels a bit wet, maybe the reason is that the room is nearby the sea.
Diulas 09 Ogos 2018
Dear Valued Customer, Warm greetings from U Zenmaya Phuket. May I begin by offering my profound apologies regarding the issues you encountered during your recent stay, as I wish only that our guests leave us having enjoyed a completely satisfactory U Zenmaya experience. I have had taken note and to pass forward to our designer to find solution for air condition as you mentioned.. May I end by saying that despite your experience I truly hope to be able to redeem ourselves and would be delighted to welcome you again on your next visit to Phuket. Kind regards, Veerasak Sibunruang General Manager
15 Ogos 2018 Dijawab
U Zenmaya Phuket Resort
12345
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