Waterstones Hotel
Waterstones Hotel
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Bilik Boutique - Meja Waterstones Hotel
Bilik Boutique - Meja
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Lobi Waterstones Hotel
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Lobi Waterstones Hotel
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DI PETA Waterstones Hotel
DI PETA
Hebat
Lokasi
8.1
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Waterstones Hotel

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Berdasarkan 140 ulasanLihat ulasan tetamu
8.1
  • Pengangkutan lapangan terbang

  • Pusat Bandar

  • pertukaran mata wang

  • tab panas

Pilihan bilik
8.7
Cemerlang
Keselesaan bilik & kualiti
Boutique Double
Boutique Double
...
  • Pemandangan: Bandar
  • 41 m²/441 kaki
  • 1 Katil Double
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Weekend  Special
Weekend Special
...
  • Pemandangan: Bandar
  • 37 m²/398 kaki
  • 1 Katil Double
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Bilik Boutique (Boutique Room)
Bilik Boutique (Boutique Room)
...
  • Pemandangan: Bandar
  • 37 m²/398 kaki
  • 1 Katil Double
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Bilik Superior Single (Superior Single Room)
Bilik Superior Single (Superior Single Room)
...
  • 41 m²/441 kaki
  • tab mandi
  • 1 Katil Single
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Bilik Standard Single dengan Pancuran (Standard Single Room with Shower)
Bilik Standard Single dengan Pancuran (Standard Single Room with Shower)
...
  • 41 m²/441 kaki
  • tab mandi
  • 1 Katil Single
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Bilik Deluxe Double (Deluxe Double Room)
Bilik Deluxe Double (Deluxe Double Room)
...
  • 41 m²/441 kaki
  • tab mandi
  • 1 Katil Super King
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Bilik Superior Double (Superior Double Room)
Bilik Superior Double (Superior Double Room)
...
  • 41 m²/441 kaki
  • tab mandi
  • 1 Katil Super King
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Bilik Deluxe Single (Deluxe Single Room)
Bilik Deluxe Single (Deluxe Single Room)
...
  • 41 m²/441 kaki
  • tab mandi
  • 1 Katil Single
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Single Premier
Single Premier
...
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    Single Lagoon View
    Single Lagoon View
    ...
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      Ulasan pengunjung sebenar

      Ulasan Agoda (140)Ulasan Booking.com (191)
      Kebersihan8.4
      Kemudahan7.8
      Lokasi8.1
      Kualiti dan keselesaan bilik8.7
      Perkhidmatan8.2
      Berbaloi dengan harga7.8
      Disediakan oleh pengunjung sahih dari Agoda
      Tapis komen tetamu ikut:
      Bahasa
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      lebih banyak
      Jenis Bilik
      Boutique Double
      Suite
      Bilik Boutique
      Premium
      Tunjuk 114 komen dari tetamu sebenar
      12345
      7.2
      Sangat Bagus
      Saurabh dari India
      Pengembara bisnes
      Bilik Boutique
      Menginap satu malam di Mei 2018
      Very good theme based rooms but with Security Lapses”
      Pros- 1. Large rooms based on natural themes such as rainforest, mountain and glacier with various amenities. Cons- 1. Guards at main gate ( which is 200m away from hotel building) would ask for room number every time from you & even from cab driver who is coming to pick you. And, more importantly they would keep the driver waiting but will not call themselves at reception to confirm. This is frustrating and when you would complain that about reception they would say that it is hotel security protocol. Now ironical is - a. Those guards will not check the cabs or cars as being done in other hotels b. There is no scanner machine to check your baggage. So, you can take anything in the hotel c. You can tell them any room number but they will not even cross check with reception/control room d. Lifts are not operated by room key cards 2. Limited options in restaurant and in breakfast 3. charging points are far from bed and limited
      Diulas 26 Mei 2018
      10.0
      Sangat Hebat
      YUXUN dari China
      Pengembara bisnes
      Bilik Boutique
      Menginap satu malam di Disember 2017
      Impressed by this hotel”
      Very good room.
      Diulas 11 April 2018
      It is wonderful to know that you were impressed by our Hotel.I have shared your feedback with my entire team. Your words of appreciation are huge motivation and encouragement for us at Waterstones. We will continue to strive to add more value and comfort to your future stays. We value your patronage and look forward to welcoming you again at the Waterstones Mumbai. Regards, General Manager - Waterstones Hotel
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      Waterstones Hotel
      8.0
      Hebat
      Aman dari United Kingdom
      Keluarga dengan anak kecil
      Premium
      Menginap satu malam di April 2018
      Sangat Bagus”
      Very good hotel and a great location for access to the airport.
      Diulas 10 April 2018
      Thank you for your positive & kind words about the hotel facilities.I have shared your feedback with my team members. We hope you will give us an opportunity soon in the near future. Looking forward to seeing you back at the Waterstones Hotel . Regards, General Manager - Waterstones Hotel
      18 April 2018 Dijawab
      Waterstones Hotel
      2.0
      Manoj dari Korea Selatan
      Pengembara bisnes
      Boutique Double
      Menginap 2 malam di Disember 2017
      My privacy was ignored and credit card and room details shared with third party”
      Will take a stern legal action against the hotel as its breach of trust and my confidentiality.
      Diulas 28 Mac 2018
      7.2
      Sangat Bagus
      ABHAY dari India
      Pengembara bisnes
      Bilik Boutique
      Menginap 4 malam di Mac 2018
      Besides giving complaints there were too much of mosquitos in the room.”
      They didn’t allow the residents to access Club on weekends except the members.
      Diulas 12 Mac 2018
      Thank You for taking the time to share your valuable feedback. I have made a note of all your observations and please be rest assured that your feedback will be shared with the concerned departments. With regards to the access to the club, I would like to inform you that we do have different room packages which are inclusive of club facilities. Alternatively I would be glad to help you to customize one as per your requirement , the next time you visit Mumbai. May we request you to consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity soon in the near future to enhance your overall experience. Regards, General Manager - Waterstones Hotel.
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      Waterstones Hotel
      7.6
      Sangat Bagus
      Zeenat dari Afrika Selatan
      Keluarga dengan anak kecil
      Premium
      Menginap 3 malam di Januari 2018
      A Good Hotel”
      Waterstones was a decent stay. It was good value for money, clean with excellent facilities for a young family. However, I did not enjoy the location (it was too secluded), and the service could have been better.
      Diulas 15 Februari 2018
      Thank You for reviewing our Hotel on this forum. I have noted your feedback and the same has been shared with my team members to ensure that the service related issues are redressed and you receive the highest level of service on your next visit.May we request you to consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity in the future to make your stay an enjoyable and memorable one. Regards, General Manager - Waterstones Hotel
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      Waterstones Hotel
      8.0
      Hebat
      Daehyun dari Korea Selatan
      Pengembara bisnes
      Boutique Double
      Menginap satu malam di Januari 2018
      Wonderful waterstone hotel”
      They got best factility in india hotel...wonderful swimming pool, tennis courts, badminton room.. high quality coaches......I am highly recommanding waterstone hotel in mumbai India
      Diulas 14 Februari 2018
      Thank you for taking time and posting a review of our hotel . It was a privilege to have you stay with us at Waterstones Hotel. We are glad to learn that you were impressed with the overall facilities at our hotel. I have shared your feedback with my entire team. Your words of appreciation are huge motivation and encouragement for us at Waterstones. We will continue to strive to add more value and comfort to your future stays. We value your patronage and look forward to welcoming you again at the Waterstones Mumbai. Regards, General Manager - Waterstones Hotel
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      Waterstones Hotel
      8.4
      Hebat
      Bernard dari Australia
      Pasangan
      Boutique Double
      Menginap satu malam di Februari 2018
      First 2 days were great. ”
      On return for the 3rd day different room, nothing worked, Tv Remote, hairdryer, iron. Not good.
      Diulas 14 Februari 2018
      Thank You for sharing your review.The valuable feedback shared by you has been noted and addressed to my team members. We request you to please consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity soon in the near future to serve you better. Regards, General Manager - Waterstones Hotel
      18 April 2018 Dijawab
      Waterstones Hotel
      3.2
      Keenan dari Afrika Selatan
      Keluarga dengan anak remaja
      Premium
      Menginap 2 malam di Januari 2018
      Small, horribly decorated rooms, with rude managerial staff”
      Highly Dissapointed with this hotel. The wifi is not free therefore we had to pay for a premium room. And what an experience that was. The room was small and horrible decorated with bright blue walls and tiles. Everything was dirty, from the decoration to the table. Really not impressed with it
      Diulas 06 Januari 2018
      Thank You for taking the time to review our hotel on this forum.I regret to know that you did not have a memorable experience during you stay with us. I have noted all your feedback and have shared the same with my team members to ensure that the issues have been looked into. We are committed to provide the best of the services to our guests through constant training and learning. May we request you to consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity soon in the near future to enhance your overall experience at Waterstones Hotel. Regards, General Manager - Waterstones Hotel
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      Waterstones Hotel
      10.0
      Sangat Hebat
      HOONG dari Malaysia
      Pengembara bisnes
      Bilik Boutique
      Menginap satu malam di November 2017
      Excellent”
      I love this hotel.
      Diulas 20 November 2017
      Thank you for taking the time to review us on this travel forum and share such glowing feedback about the hotel. It is our constant Endeavour to offer our guests a wonderfully comfortable experience through our commitment to service and quality. We will forever aspire to provide such beautiful experiences to all our guests, in our never-ending quest for perfection. Once again, thank you for choosing to stay with us and we hope the Waterstones remains your hotel of choice in Mumbai.
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      Waterstones Hotel
      5.6
      Marcus dari Malaysia
      Pengembara bisnes
      Bilik Boutique
      Menginap satu malam di November 2017
      5 star price with 2/3 star setup”
      Room cleanliness is moderate and poor internet connection, yet have to pay 600 rup for it.
      Diulas 12 November 2017
      Thank you for taking the time to share your valuable feedback on this travel forum. My team and I have made a note of all your observations and please be rest assured, constructive feedback will be taken to all the respective departments and addressed. We are committed to provide best of the services to our guests through constant training and learning. I would also like to appraise you that we do offer different room packages for our guests to choose from as per their requirements (with and without the internet access) Also, all our tariffs are in accordance with the market trend. Thank you once again for giving us this opportunity to host you. And we look forward to welcome you back in near future. Warm Regards, GM- Waterstones Hotel, Mumbai.
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      Waterstones Hotel
      7.6
      Sangat Bagus
      Daksha dari United Kingdom
      Pengembara solo
      Boutique Double
      Menginap satu malam di Oktober 2017
      Sangat Bagus”
      Great in many ways but surprised that " basic " free WiFi was not included in the hotel and the guest was expected to purchase it ; even airports offer it free! Though the website proudly offers access to pool and sauna facilities, I was totally surprised that facilities were only available to club members! I was truly disappointment at hearing this but staff kindly arranged this as a one off! Also very surprised that there was no courtesy drop to a 5min drive to the airport and the hotel car's charges were 6 -7 times higher than a sensible fare !! The theme of the hotel is most beautiful and in spite of some surprises mentioned above, I thoroughly enjoyed my last night before my return journey home.
      Diulas 29 Oktober 2017
      Firstly, I would like to thank you for the warm endorsement of Waterstones Mumbai with regards to our rooms and the overall aesthetics. I truly hope you did enjoy your time at the Club as well. I would also like to take this opportunity to appraise you that we cater to many guests with different stay requirements and our en devour is to ensure best discounted rates are extended to all our guests and for this very reason we have engineered different packages with and without internet & club access. Also, the transportation rates are in accordance with market trend. I would request you to kindly get in touch with us the next time you are traveling to the city and we would be glad to suggest you the best suitable package anticipating your stay requirements. Once again, thank you for choosing to stay with us and we look forward to welcoming you soon.
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      Waterstones Hotel
      8.4
      Hebat
      HOONG dari Malaysia
      Pengembara bisnes
      Boutique Double
      Menginap 4 malam di Disember 2016
      Like it”
      is a very nice hotel. only restaurant is limited.
      Diulas 12 Oktober 2017
      Thank you for taking the time to review us on this travel forum and share such glowing feedback about the hotel. It is our constant Endeavour to offer our guests a wonderfully comfortable experience through our commitment to service and quality. We will forever aspire to provide such beautiful experiences to all our guests, in our never-ending quest for perfection. Once again, thank you for choosing to stay with us and we hope the Waterstones remains your hotel of choice in Mumbai.
      Show more
      Waterstones Hotel
      6.4
      Baik
      preity dari India
      Keluarga dengan anak kecil
      Premium
      Menginap 2 malam di September 2017
      Baik”
      THE WORST STAFF EVER, BADLY BEHAVED AND RUDE - GAEL PEREIRA THE DUTY MANGER AND HER ASSISTANT MANAGER ... NEVER GOING BACK EVER ...
      Diulas 03 Oktober 2017
      8.4
      Hebat
      Ravindra dari India
      Pengembara bisnes
      Premium
      Menginap satu malam di September 2017
      Good transit hotel”
      Waterstones is well located if you have an early flight to catch; its close to the international airport. The design is eclectic and the rooms very spacious. The hotel though needs to pay a little attention to maintenance. An excellent property is somewhat mattered by mold on the bathroom wall. Overall though, this is good value for money.
      Diulas 16 September 2017
      Thank you for choosing to stay with us during your recent visit to Mumbai city, and taking time to review us on this travel forum. Your comments about the rooms and the overall hotel design is indeed heartwarming and I am glad you had a comfortable stay with us. Your feedback about the maintenance have been noted for immediate action. Also, thank you for highlighting our strategic location which enables our guests to save on their valuable travel time. Once again, thank you for choosing to stay with us and we hope the Waterstones remain your hotel of choice in Mumbai.
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      Waterstones Hotel
      7.6
      Sangat Bagus
      SANJAY dari India
      Pasangan
      Premium
      Menginap satu malam di Disember 2016
      GOOD HOTEL BAD APPROACH ROAD ”
      EXCELLENT SWIMMING POOL AND GYM
      Diulas 13 Julai 2017
      10.0
      Sangat Hebat
      Dipesh dari India
      Keluarga dengan anak kecil
      Boutique Double
      Menginap satu malam di Jun 2017
      excellent”
      i appreciate the staff and facility.
      Diulas 13 Julai 2017
      9.6
      Sangat Hebat
      SeoYoung dari Korea Selatan
      Pengembara solo
      Bilik Boutique
      Menginap satu malam di Februari 2017
      Good”
      It has a nice pool and It is very close to airport only 5min by texi.
      Diulas 07 Februari 2017
      6.4
      Baik
      Pratik dari India
      Pengembara bisnes
      Premium
      Menginap satu malam di Januari 2017
      Funny”
      The whole concept is good but after a point of time the lobby feels like a hospital The staff is a lil slow They have a no visistirs policy which is annoying for a business traveler hence not staying there ever again.
      Diulas 25 Januari 2017
      9.6
      Sangat Hebat
      Susan dari Australia
      Pasangan
      Boutique Double
      Menginap satu malam di Januari 2017
      Airport hotel ”
      5 mins. From international terminal, very convenient for early flight. Very good food, reasonably priced. Helpful staff.
      Diulas 08 Januari 2017
      12345
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