White Swan Hotel
White Swan Hotel
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DI PETA White Swan Hotel
DI PETA
Hebat
Lokasi
8.8
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Dibuang daripada Kegemaran
2018

White Swan Hotel

Lokasi terbaik
Lihat tarikan berhampiran
Hebat
Berdasarkan 906 ulasanLihat ulasan tetamu
8.8
/
10
Sangat Hebat kebersihan
9.2
95% mahu mengesyorkan kepada rakan
Berbaloi dengan harga8.6
Jarak ke pusat bandar2 km
Rating lokasi8.8
Lapangan terbang terhampirLapangan Terbang Antarabangsa Guangzhou Baiyun (CAN)
Jarak ke lapangan terbang32.0 km
  • 680 m ke pengangkutan awam

  • Pengangkutan lapangan terbang

  • pertukaran mata wang

  • Wi-Fi percuma semua bilik

Pilihan bilik
8.6
Cemerlang
Keselesaan bilik & kualiti
Penginapan ini diminati ramai!Ditempah 15 kali sejak 24 jam lepas
Deluxe Kelab Pemandangan Bandar (Club Deluxe City View)
Deluxe Kelab Pemandangan Bandar (Club Deluxe City View)
...
  • Saiz bilik: 60 m²/646 kaki
  • Pemandangan: Bandar
  • 1 Katil King atau 2 Katil D...
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Executive Deluxe River View Rooms
Executive Deluxe River View Rooms
...
  • Saiz bilik: 60 m²/646 kaki
  • Pemandangan: Sungai
  • 1 Katil King
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Deluxe Pemandangan Sungai - Katil Twin (Deluxe River View Twin Bed)
Deluxe Pemandangan Sungai - Katil Twin (Deluxe River View Twin Bed)
...
  • Saiz bilik: 60 m²/646 kaki
  • Pemandangan: Sungai
  • 2 Katil Single
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Suite Kelab Eksekutif (Club Executive Suite)
Suite Kelab Eksekutif (Club Executive Suite)
...
  • Saiz bilik: 90 m²/969 kaki
  • Pemandangan: Sungai
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Deluxe Pemandangan Bandar dengan Katil King (Deluxe City View with King Bed)
Deluxe Pemandangan Bandar dengan Katil King (Deluxe City View with King Bed)
...
  • Saiz bilik: 60 m²/646 kaki
  • Pemandangan: Bandar
  • 1 Katil King
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Deluxe Pemandangan Sungai Katil King (Deluxe River View King Bed)
Deluxe Pemandangan Sungai Katil King (Deluxe River View King Bed)
...
  • Saiz bilik: 60 m²/646 kaki
  • Pemandangan: Sungai
  • 1 Katil King
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Deluxe Pemandangan Bandar - Katil Twin (Deluxe City View Twin Bed)
Deluxe Pemandangan Bandar - Katil Twin (Deluxe City View Twin Bed)
...
  • Saiz bilik: 60 m²/646 kaki
  • Pemandangan: Bandar
  • 2 Katil Single
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Suite Kelab Perdana (Club Premier Suite)
Suite Kelab Perdana (Club Premier Suite)
...
  • Saiz bilik: 90 m²/969 kaki
  • Pemandangan: Sungai
  • 1 Katil King
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Package- Deluxe Double or Twin Room
Package- Deluxe Double or Twin Room
...
  • Saiz bilik: 60 m²/646 kaki
  • Pemandangan: Bandar
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Bilik Standard - Katil Queen (Standard Room - Queen Bed)
Bilik Standard - Katil Queen (Standard Room - Queen Bed)
...
  • Saiz bilik: 30 m²/323 kaki
  • Pemandangan: Bandar
  • 1 Katil Queen
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Ulasan pengunjung sebenar

Ulasan Agoda (906)Ulasan Booking.com (1167)
Kebersihan9.2
Kemudahan9.0
Lokasi8.8
Kualiti dan keselesaan bilik8.6
Perkhidmatan8.9
Berbaloi dengan harga8.6
Disediakan oleh pengunjung sahih dari Agoda
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Jenis Bilik
Deluxe Pemandangan Bandar dengan Katil King
Deluxe Pemandangan Sungai Katil King
Deluxe Kelab Pemandangan Bandar
Executive Deluxe River View Rooms
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6.7
Baik
Mohd dari Malaysia
Pasangan
Menginap 6 malam di Januari 2010
White Swan hotel”
servis hotel agak baik. kedudukan hotel agak menarik dan terletak di tepi sungai. pemandangan agak cantik dan lain-lain lagi.di front desk ada menyediakan buah-buah dan juga gula-gula yang boleh dibawa ke bilik.
pekerja-pekerja hotel kurang senyumam maksudnya tidak friendly. Bilik hotel yang agak kecil tidak seperti 5 stars hotel seperti yang dilabelkan.bagi pelancung islam makanan agak susah untuk dimakan tetapi boleh dicari restoran muslim disekitar hotel. masalah perkerja hotel yang kurang tahu mengenai bahasa inggeris, jadi komunikasi agak susah.
keseluruhan hotel memuaskan, kerana kedudukan nya ditepi sungai dan terletak ditengah bandar dan jugak facility hotel yang baik.keseluruhan maklumat mengenai hotel ini saya mengalakkan untuk menginap.
Diulas 16 Mac 2010
7.6
Sangat Bagus
Elizabeth dari Amerika Syarikat
Pengembara bisnes
Deluxe Pemandangan Sungai Katil King
Menginap 2 malam di September 2018
Beautiful but expensive for what you get”
Rooms nice, view was great, service was great. Spa was amazing! Cost of stay and foods were expensive for what you do get though.
Diulas 08 Oktober 2018
Dear guest, Thank you for sharing your recent experience with us at the White Swan. We have been committed to providing the best experience for our guests. Either super river view or beautiful Shamian island, we hope to create a comfortable environment for you. Thank you for choosing to stay with the White Swan Hotel and looking forward to welcoming you back as our valued guest some other time in future. Best wishes, White Swan Hotel
08 Oktober 2018 Dijawab
White Swan Hotel
8.4
Hebat
Hui dari Amerika Syarikat
Pengembara solo
Deluxe Pemandangan Sungai - Katil Twin
Menginap satu malam di Ogos 2018
FIRST TIME VISIT”
THE STAFF WERE ATTENTIVE AND MOST FREINDLY. ESPECIALLY THE FRONT DESK. ROOM WAS JUST AS DESCRIBED ONLINE. EVERYONE WAS SO NICE. WE WERE ABLE TO GRAB A TABLE AT THE RESTAURANT AFTER PRE-CHECKIN WITH 5 MINS OF WAITING TIME. THAT WAS AWESOME. STAFFS WE COUNTERED FROM FRONT DESK, BELLMAN, CONCIERGE AND WAITRESS IN THE RESTAURANT WAS FRIENDLY AND HELPFUL. I QUITE SURPRISED OF THE EXCELLENT SERVICE WE RECEVEID DURING OUR STAY. COMMUNICATON WAS FLAWLESS AS THEY DO SPEAK CHINESE AND ENGLISH AS WELL. I ONLY THING THAT WE COULDN'T GET A LATER CHECKOUT AS THE HOTEL IS SOLD OUT. WOULD RECOMMEND THIS HOTEL AND MOSTLY BE BACK AGAIN.
Diulas 15 September 2018
Dear guest, Thank you for choosing the White Swan Hotel and taking time to give us a feedback of your experience here. We are pleased to hear you enjoyed your stay here. Thank you once again for your recommendation and we look forward to your coming again. Best regards, White Swan Hotel
15 September 2018 Dijawab
White Swan Hotel
9.6
Sangat Hebat
GuoHui dari Kanada
Keluarga dengan anak kecil
Bilik Standard - Katil Twin
Menginap 7 malam di Ogos 2018
Very comfortable and clean Room”
I had stayed in a stander twin room for 7 nights and I like this hotel very much. The room is a bit small but it is very clean and well ventilation. The bed is comfortable. WIFI is strong and fast. My only complaint is that the swimming pool changing room (Men) is dirty and smelly.
Diulas 26 Ogos 2018
Dear guest, Thank you for taking time to share your recent experience at the White Swan with us. We have noted your comments in regards to our swimming pool changing room and have addressed this matter with our Fitness Center. We will strengthen our management to provide a comfortable environment for all our guests. We look forward to welcoming you again at another opportunity and thank you for your visit. Best regards, White Swan Hotel
01 September 2018 Dijawab
White Swan Hotel
9.2
Sangat Hebat
Onna dari Kanada
Pasangan
Bilik Standard - Katil Queen
Menginap 3 malam di Ogos 2018
Amazing customer service, very tentive.”
There isn't any cons, but if I had to write one would be the poor design if the bath tub, water leaks out makes the bathroom floor very wet and slippery, honestly thats no big deal cause the people at the hotel are so amazing, very tentive, super helpful, they go above and beyond.
Diulas 06 Ogos 2018
Dear Onna, Thank you for sharing your recent experience of your stay with us. We are pleased to hear that you had enjoyed your stay with us. Thanks for your comment about the bathroom floor, improvement will be considered. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel
06 Ogos 2018 Dijawab
White Swan Hotel
10.0
Sangat Hebat
Neil dari Afrika Selatan
Pengembara bisnes
Bilik Standard - Katil Queen
Menginap 2 malam di April 2018
EXCELLENT HOTEL”
This must be one of the best hotels I have ever stayed in. Excellent Hotel
Diulas 12 Julai 2018
Dear Neil, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel
13 Julai 2018 Dijawab
White Swan Hotel
9.6
Sangat Hebat
David dari Australia
Pasangan
Deluxe Pemandangan Sungai Katil King
Menginap 3 malam di Jun 2018
Paradise on the Pearl”
The white swan is a gorgeous high end hotel on the banks of the Pearl River . Shamlian island is a colonial sanctuary away from the bustle of Guangzhou. Riverview definitely worth it. Who needs a TV?
Diulas 05 Julai 2018
Dear David, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel
05 Julai 2018 Dijawab
White Swan Hotel
10.0
Sangat Hebat
Nana dari Ghana
Pasangan
Bilik Standard - Katil Queen
Menginap 3 malam di Jun 2018
Sangat Hebat”
very nice hotel but the bread rolls shouldn't be microwaved
Diulas 23 Jun 2018
Dear Nana, Thank you for taking time to share your recent experience at our hotel. We have share your advice to the catering manager and will make adjustments for that. Thank you for your visit and we look forward to welcome you again at another occasion as our esteemed guest. Best wishes, White Swan Hotel
30 Jun 2018 Dijawab
White Swan Hotel
10.0
Sangat Hebat
Nana dari Ghana
Pasangan
Bilik Standard - Katil Queen
Menginap 3 malam di Jun 2018
Sangat Hebat”
Splendid Hotel
Diulas 23 Jun 2018
Dear Nana, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel
25 Jun 2018 Dijawab
White Swan Hotel
10.0
Sangat Hebat
Fook dari Singapura
Keluarga dengan anak kecil
Bilik Standard - Katil Twin
Menginap 4 malam di Jun 2018
Pleasant and comfortable”
Staff are responsive and courteous. I was informed of an ongoing promotion. This enabled me to upgrade to a room on a higher floor with a better view supposedly at a good price.
Diulas 17 Jun 2018
Dear Fook, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel
20 Jun 2018 Dijawab
White Swan Hotel
10.0
Sangat Hebat
Henry dari Amerika Syarikat
Kumpulan
Deluxe Kelab Pemandangan Bandar
Menginap satu malam di Mei 2018
My favorite hotel!”
The staff is very friendly and professional. Their breakfast is definitely worth it, so try to include it in the stay. The grounds are nice, their pool and exercise facilities are great. Their restaurants get pretty packed, so expect large crowds during lunch and dinner hours.
Diulas 30 Mei 2018
Dear Henry, Thank you for staying at White Swan Hotel and providing us with your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to the pleasure of welcoming you again as our esteemed guest. Best wishes, White Swan Hotel
31 Mei 2018 Dijawab
White Swan Hotel
10.0
Sangat Hebat
Tony dari United Kingdom
Pengembara bisnes
Deluxe Pemandangan Sungai Katil King
Menginap 4 malam di April 2018
Sangat Hebat”
Excellent Hotel in terms of room, staff and location, with the added benefit of the use of the Boat/ Ferry to travel and return daily to the Canton Fair, the latter gives you the choice to plan and review the days events in an ideal setting, We will choose again! Tony
Diulas 29 Mei 2018
Dear Tony, Thank you for choosing the White Swan Hotel and taking time to give us a feedback of your experience here. We are pleased to hear you enjoyed your stay here. Thank you once again for your recommendation and we look forward to your coming again. Best wishes, White Swan Hotel
31 Mei 2018 Dijawab
White Swan Hotel
9.6
Sangat Hebat
Andrew dari Hong Kong
Kumpulan
Bilik Standard - Katil Twin
Menginap 2 malam di Mei 2018
Sangat Hebat”
3 couples ; one from Canada!
Diulas 17 Mei 2018
Dear Andrew, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel
18 Mei 2018 Dijawab
White Swan Hotel
10.0
Sangat Hebat
yeo dari Singapura
Pasangan
Executive Deluxe River View Rooms
Menginap 3 malam di April 2018
Excellent”
Always will stay here whenever in Guangzhou. Very good service, nice hotel and clean. Nice park outside and conveniet
Diulas 27 April 2018
Dear guest, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes! White Swan Hotel
28 April 2018 Dijawab
White Swan Hotel
6.8
Baik
Sau dari China
Pasangan
Bilik Standard - Katil Queen
Menginap 3 malam di Mac 2018
We experienced poor house keeping service”
We stayed 3 nights and just requested 2 times house keeping service. The 1st house keeping service is really bad, my shorts placed at bed originally but they threw it into the floor and made it dirty. Also didnt refill shower gel. But the 2nd house keeping service is really good, clean and tidy.
Diulas 03 April 2018
Dear guest, Thank you for sharing your comment of your recent experience at the White Swan Hotel. We apologized for the substandard House Keeping service, and it has been share with the hotel management. They will ensure all our associates are providing the same excellent service to our guests at all times. Thank you for your support and we look forward to welcoming you again as our esteemed guest. Best wished, White Swan Hotel
04 April 2018 Dijawab
White Swan Hotel
9.6
Sangat Hebat
Yan dari China
Kumpulan
Bilik Standard - Katil Twin
Menginap satu malam di November 2017
Very nice hotel to represent GuangZhou”
I was here once when I was 9 years old and this time is so different as the hotel have been refreshed several time I guess. Very nice view to the river and city. Quite place to enjoy with friend to spend vacation out of busy schedule. Room is very clean and confortable. Staff also very friendfly and helpful. This is a hotel you must stay to experience the heart of Guangzhou.
Diulas 29 Januari 2018
Dear Yan, Thank you for sharing your recent experience at the White Swan Hotel with us. We are pleased to hear that enjoyed your stay with us, giving us high praise for our successfully completed renovation as well as the services experienced. We thank you for your valuable support and look forward to remaining your favorite hotel in Guangzhou for you and your friends in the years to come. Best wishes, White Swan Hotel
30 Januari 2018 Dijawab
White Swan Hotel
10.0
Sangat Hebat
Lo dari Hong Kong
Pasangan
Deluxe Pemandangan Bandar dengan Katil King
Menginap satu malam di November 2017
normal”
normal
Diulas 18 Januari 2018
Dear guest, thank you for taking time to let us know your impression of your recent stay with us and we look forward to your next visit. Have a nice day! White Swan Hotel
19 Januari 2018 Dijawab
White Swan Hotel
7.2
Sangat Bagus
Ruth dari Amerika Syarikat
Keluarga dengan anak remaja
Bilik Standard - Katil Queen
Menginap 3 malam di Disember 2017
Sangat Bagus”
Terrible check in experience. We had 2 rooms for 3 nights. We arrived at 2 pm, check in time. Neither rooms were ready. Gave us free soft drinks or tea only. Checked in by 4 pm. One room was fine, but the other room had a terrible musky smell. The person who dropped off the luggage smelled it as well. I was told it will be another 30 minutes to get a replacement room on the 7th floor. It was not until 6 pm that we got a replacement room, a different one than the one on the 7th floor. So the check in experience was terrible, hotel did nothing to compensate, not even a free breakfast. They said no when we asked. We had dim sum there one day, very good, but very pricey, like Hong Kong hotel prices. We also had a dinner there and pre ordered half a baby pig. It was so fatty, all fat, no meat, unlike great ones at Lei Garden. They allowed us to return it. The rest of the food was good. But I think for the money and with so many high end hotels in Guangzhou, one could do better.
Diulas 06 Januari 2018
Dear Guest, Thank you for staying at White Swan Hotel and providing us with your valuable feedback. We have noted your observation on the check-in/out procedures and we will look into how to further expedite this process for the convenience of our guests while adhering to all the legal requirements as mandated by law. Please do accept our apologies to keep you waiting for your room upon check-in, this Chinese public holiday extremely busy for us with all rooms completely booked for the entire holiday period and a challenge for our Housekeeping Department to get rooms ready due to the late check-out of departing guests. We are sorry for your disappointment with dinner in our Hotel, we have already shared this matter to relevant department, and they will consider it for further improvement. Thank you again for sharing your experience, and we look forward to welcoming you again at another occasion in future. Best Wishes, White Swan Hotel
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White Swan Hotel
10.0
Sangat Hebat
Loo dari Malaysia
Pasangan
Bilik Standard - Katil Queen
Menginap 4 malam di Disember 2017
relax, happy, friendly atmosphere”
private road along river leading to hotel in busy Guangzhou is a gem. next to fantastic restaurants yet shielded amongst historical buidlings
Diulas 04 Januari 2018
Dear Loo, Thank you for taking time to share your recent experience with us. We are pleased to hear that you enjoyed your stay with us and also had a chance to discover the many interesting places around the hotel, the cultural heart of Guangzhou! We truly appreciate your kind comments that will serve as a wonderful encouragement to continue our commitment to excellence in the great tradition of this iconic property. We look forward to the pleasure of welcoming you again as our esteemed guest. Best Regards, White Swan Hotel
05 Januari 2018 Dijawab
White Swan Hotel
9.6
Sangat Hebat
Rachel dari Malaysia
Pengembara solo
Bilik Standard - Katil Queen
Menginap satu malam di Disember 2017
Love this hotel!”
Excellent service from bellboys to receptionist to customer service. Best hotel in Shamian. All the front office staff was very good, speak good cantonese and some english especially Thomas (cannot remember the name, I think it was Thomas) most helpful. Will definitely come back again.
Diulas 30 Disember 2017
Dear Rachel, thank you for sharing your recent experience at our hotel with us. We are pleased to hear you enjoyed your stay here and that you also had the opportunity to explore the surroundings of beautiful Shamian island with its many historic buildings and lush green parks at the banks of Pearl River. We are happy to share your special commendation to our receptionist Mr. WeiFeng Bi (Thomas) to acknowledge his good service. Again, many thanks for your patronage and we look forward to have the pleasure of welcoming you again at some other opportunity. Best Regards White Swan Hotel
31 Disember 2017 Dijawab
White Swan Hotel
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