Best hotel for family in JiaoXi”

We stayed with 3 other families and this is the best and fun experience we had in JiaoXi, we stayed at other five stars hotel before but Mu has everything and the most important is that it is such a kid friendly hotel that also uncles the best art gallery for adults to enjoy! Foods are good too!

the best hotel in JiaoXi ever!”

Location is at the centre of JiaoXi, close to train station n the walking area. There are 2 buildings of the hotel, one is the Main, one is for suits. The private beauty hotspring is only for the suits and the highclass rooms of Main guests, even who lives in Main has to walk across the road to the suits building to the hotspring, it is worth, should try! There are also swimmingpool and public hotspring in Main for everyone. The kids area is so big at 1F. I had a lot of nice drinks in the bar, also played golf. About the room, we had a great view to see the sea. The hotbath inside the room was so great and had a view of mountains. The space of the room was huge with nice deco. We changed our pillow into the tea one and was nice to smell n sleep. We ordered room service and was all nice local food. The breakfast was classical and amazing, the restaurant is so big that made us enjoy the phenomenon of rest n delicious food. Must come back!

Top hotel in Yilan”

Definitely one of the best hotels in Yilan. Room is spacious and clean. Hot Spring in the room is very nice. Restaurant is ok... can be better I drove with my wife and 2 year old son... the car park is spacious and easy to park. I will return soon!

Great Hotel in JiaoXi, Yilan”

Best Hotel to stay in JiaoXi, Yilan. Worth the dollar spent.

Nice kids-friendly facilities but bad buffet”

Pros: 1. One of the most kids-friendly hotels I’ve ever stayed. The hotel provides infant bed, bottle warmer, baby bathtub, and bottle sanitizer. And the facilities are very nice for kids. My 6-month old baby definitely had a good time. 2. The service is quite nice, although we encountered a small issue during dinner (not worth mentioning), but the staffs are willing to make it right. Appreciate their efforts. 3. The room is spacious and clean. Con: The buffet is TERRIBLE! Omg it’s over $1000 per person but it’s definitely overpriced!!! Though you have a lot of varieties to choose from, there is nothing really eatable. I had better buffet with less money in Taipei. I give it a 3/5 star because even though the there are quite a few pros, the con really sucked and you know people can get grumpy if they are not well-fed. Overall I enjoyed my stay but wish the buffet can be better.

Exceptional”

two nights before we stayed in the hotel, I found out that the one I reserved was two single bed and it cannot combine into one large bed. So I called the hotel, the manager 童 helped me a lot and provided very good suggestion. He was very patient and helpful. Finally, I called Agoda customer service and switched to the room I preferred. Me, my husband and kids enjoyed the good services and facilities of the hotel a lot. We really appreciate the good services of the hotel staff especially manager Mt. 童.

A nice hotel stay with kids”

Best thing is the playroom for younger kids and video game room for elder kids. The breakfast is significant, with many choices of fresh food, a lot of veggies, but only 3 kinds of fruit is a little disappointed. The room is simple and comfortable, spring water tub is really nice. Double bed is quite small according to it’s price, hardly sleep well with one of my kid. The downy quilt is really too hot to use now, we turned A/c to very low temperature but still not comfortable. Great location, friendly staff. But feel it doesn’t worth the price.

Really worth it..”

Family with 2 kids..a 4 and a 7 years old. They had a fantastic time in the hotel with the facilities provided. Staff are really friendly. The only downside of this hotel is there are two buildings, one is the main one where all the facilities are situated. Unfortunately i'm staying in another building that mean i will have to walk across the road for everything like breakfast and swimming pool etc.

Great hotel and great staff support. ”

I like the overall design of the hotel.interiors. Very modern, serene. Good quality furniture and bedding. Nicely located. The only part I don’t like is hotel guests having breakfast or late night snacks wearing the robes and thongs supplied by the hotel.

非常适合亲子出游”

when on the trip with my elder parents and 2 toddlers. All of them had a good time, there are lots of activities keep the toddlers busy. Breakfast is a buffets style and full of goodies. We will recommend this hotel to anyone want to take a relaxing hot spring trip .

Decent hotel with great location ”

Hotel room is very large and clean with a big hot spring tub. Nice Breakfast and facilities. Everything is new and the service is good!

Nice for family trip”

Location is good for everywhere Quiet environment not noisy compared to other hotels which is promoted family trip. There is only one little thing for improvement. The light in restroom is dusky for the olders to be more careful.

Overall We Enjoyed the hotel very much ”

The location isn't too far from the shuttle station, the surrounding area has many hole in the wall to dig; overall everything is great except one side of the AC in our room wasn't working and it was during winter time and the room temperature was a little bit warm for us, my friend and I both kept waking up from sweating too much while sleeping at night time (and I was shirtless and I still sweat like Miami).

First time staying at this hotel, satisfied!”

Location is great, walking distance to nice tasty local restaurants and shops. The hotel is the place you want to spend majority of your stay in.

good ambiance for family”

Convenient location and family-friendly hotel facilities

Nice property ”

Decent property but not so well trained staff. Conducted electrical circuit tests without informing in house guests. Shocked me when the room went black out. Did call me to apologize later on. Did not need that if communications were done properly. Overall, the stay was great. Oh and they provide shuttle service to and fro Taipei at very reasonable rates. I will go back soon.

Great hotel, but lack of good restaurant ”

High end 5 star hotel, great staff & service，how ever there is lack of choices of restaurant in the hotel. Only one may be 3.5 star buffet restaurant. Workers are setting displays n make loud noise during dinner time. Kids are screaming n staff have no action.

Awesome stay.”

Very nice experience staying there for one night. Staff were extremely helpful and friendly. Facility is clean and new. I felt very welcome and I was very happy to spend my time there for my birthday. Thank you.

Very nice experience”

The hotel is clean and neat. The staff are well mannered and professional. Very good experience.

Exceptional”

Very good room settings and good pick-up services. A bit expensive so better visit at non-peak seasons.