Muara Hotel and Mall Ternate
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ternate part of Ternate, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sultan Babullah Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Airport transfer
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Fitness center
Check-in/out [express]
BBQ facilities
Luggage storage
Muara is great ”
We have stayed in Muara many times as we pass through Ternate. Staff are so friendly and so helpful. That keeps us coming back!
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thankyu for you comming..
Above average”
Request twin bed and had been accepted by the hotel, turn out got the single bed
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Good base to explore from”
Hotel is simple but a perfectly fine place to be based while exploring Ternate, Tidore and the area. WiFi / internet doesn't seem to work on the 5th floor, but we upgraded (which is very cheap) to the superior rooms on the third floor and had good reception. The staff doesn't always speak English, the breakfast is pretty bare, but the location and price make this a good place to stay. The hotel is inside the Muara Ternate mall, with a reception on the third floor, right next to Fort Oranje.
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Lovely stay in Ternate!”
Perfect place to stay in Ternate!! Beautiful room very clean and comfortable in the city center! Lovely staff, thank you very much Didi and Dimas for visit around the Island, it as a perfect day for us!! I recommend this hotel for your stay in Ternate!!
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Newly-opened hotel requiring a lot of improvement”
By the look of it when I first stay in the hotel, the establishment is newly erected. Having a simple dinner in its restaurant, I notice that the hotel is connected to some kind of a shopping center which (may) provide trinkets to shop or cafe/ restaurants to dine in. The hotel restaurant is well managed, but be not surprised to find guests smoking inside the AC'd room. The waiters seem to deliberately avoid eye contact with me, so that it takes me around 15 minutes since I finish my meal and have a waiter for me to ask him to bring me the bill, 5-10 minutes for the bill to be delivered, and another 5 minutes for the finalized bill to be returned to me. I can see that the hotel has a potential to be great, providing that the make rooms for improvements - starting from their human resources.
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It's acceptable”
It's very noisy during most of the night, partly due to the motorbike traffic (particularly north side rooms), due to slamming doors, due to chatting guests in the corridor. Wifi is weak and sometimes for hours out of order. The elevator is extremely slow. There are enough chairs in the room and there is enough shelf space, which is positive.
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Affordable place, can use a lot more cleaning & more professional staff”
Affordable place, can use a lot more cleaning & a lot less smoking room. Centrally located above a department store having no food court, so that you have to put up with hotel restaurant or walking some distance to get dinner. Restaurant bill settlement took forever.
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Not worth 450/650K”
Position is great, staff friendly and helpful but room toilets very basic, breakfast quality poor, elevator old and slow
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Excellent ”
Room Clean and near city center
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Not worth 450/650K”
Breakfast is very poor, elevator old and slow, rooms often not so clean. Restaurant and receptionist staff are very good
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Overall is good. And also for the live music”
For food, and place especially close to anywhere
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Position is good, my room was very bad cleaned especially the toilet, breakfast was poor”
Pros: Position, Lobby and restaurant staff Cons: Breakfast, lack of cleanliness,
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The location in the city centre. ”
The room OK, Food OK.
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Simple Hotel”
Simple Hotel
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OK”
Just OK la
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terimakasih atas kunjungannya
Nice”
Nice place
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朝食が悪い”
朝食のパンがあったり、なかったりしたのが不満だった。また、エッグステ-ションには人がいたことが一切なかった。
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Above average”
Kenapa gak sesuai kamar yang saya pesan, pesan yg ada balkon yg di kasi kamar gak ada balkon, mana kamarya berdebu, banyak sarang laba-laba nya, pas masuk kok ada tisu bekas d pakai,,,
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Terimakasih atas kunjungan anda di Muara hotel Ternate, Mohon maaf sebelumnya atas ketidanyamanan anda.. Untuk sarannya akan kami tinjau dan perbaiki kedepan.. kami tunggu kedatangannya kembali di Muara Hotel Ternate
Sebanding dengan Harga”
Harga kamar sebanding dengan fasilitas yang diberikan. Kamar sangat luas, namun lantainya tidak bisa bersih karena di sela-sela keramik tidak rapat jadi banyak pasir. Tempat tidur nyaman dan bersih. Handuknya bersih dan wangi namun warnanya yang sudah kusam dan kecokelatan, jadi menimbulkan kesan kotor. Amenities di kamar mandi hanya ada dental kit, tidak ada yang lainnya. Tidak disediakan hair dryer.
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Terimakasih atas kunjungan anda di Muara hotel Ternate, Mohon maaf sebelumnya atas ketidanyamanan anda.. Untuk sarannya akan kami tinjau dan perbaiki kedepan.. kami tunggu kedatangannya kembali di Muara Hotel Ternate
kebersihan sangat memprihatinkan. utk yang lain bagusss”
kebersihan sangat memprihatinkan. utk yang lain bagusss
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Terimakasih atas kunjungan anda di Muara hotel Ternate, Mohon maaf sebelumnya atas ketidanyamanan anda.. Untuk sarannya akan kami tinjau dan perbaiki kedepan.. kami tunggu kedatangannya kembali di Muara Hotel Ternate