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4 Aug 2023
Friday
4 Aug 2023
Friday
Muara Hotel
Deluxe Dbl - Bed, Muara Hotel in Bukittinggi
Lobby, Muara Hotel in Bukittinggi
Lobby, Muara Hotel in Bukittinggi
Muara Hotel
Muara Hotel
Sports and activities, Muara Hotel in Bukittinggi

Removed from saved list

8.8

Excellent

249 reviews

249 reviews

Housekeeping2
Breakfast1
View1

"Clean and tidy"

Abdul

"Super friendly staff, clean, tasty breakfast."

Frima

"Staff sangat membantu"

dwi

"The staff are friendly and polite."

Gizel

"It was good enough for family vacation in Bukittinggi."

arief
See map
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Dokter gigi Arnetty 560 m
taman padi bang rey 2.0 km
Institut Agama Islam Negeri 3.0 km
Great Wall of Koto Gadang 4.2 km
Niagara Swalayar Supermarket 4.3 km
Hatta Palace 4.4 km
Panorama Park 4.5 km
Lobang Jepang 4.5 km
Lobang Jepang Tunnel 4.6 km
Bukittinggi Clock Tower 4.6 km
See nearby places

Muara Hotel

Jl. Raya Bukittinggi KM.4 Padang Lua Agam - Bukittinggi, Banuhampu, Bukittinggi, Indonesia, 26181 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Banuhampu part of Bukittinggi, this property puts you close to attractions and interesting dining options. This 3-star property features fitness center to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Breakfast [free]

Fitness center

Coffee shop

This property is in high demand!

15 travelers have booked today.

Value for money9.1
Location rating8.9

Rooms available at Muara Hotel

Room photos and details
Deluxe Balcony Room
...
  • Room size: 24 m²/258 ft²
  • Nature view
  • 1 queen bed
Enter dates to see prices
Room photos and details
Grand Deluxe Twin with Balcony
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Room photos and details
Grand Deluxe Twin Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room photos and details
Deluxe Dbl
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed or 1 double bed
Enter dates to see prices
Room photos and details
Executive Suite
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Room photos and details
Grand Deluxe Room with No Window
...
  • Shower
Enter dates to see prices
Room photos and details
Grand Deluxe Room
...
  • Shower
  • 2 single beds
Enter dates to see prices
Room photos and details
Deluxe Room with No Window
...
  • Shower
Enter dates to see prices
Room photos and details
Room Inner
...
    Enter dates to see prices
    Room photos and details
    Room Assigned on Arrival
    ...
      Enter dates to see prices

      Frequently asked questions

      Is car parking available at Muara Hotel?

      Muara Hotel has car park nearby free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

      What steps does Muara Hotel take in terms of hygiene, safety, and cleanliness?

      Muara Hotel meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, body thermometer, and first aid kit for further safety measures and hygiene protocols.

      At what time of the year is Muara Hotel most popular?

      Muara Hotel's most popular month where verified guests travelers have stayed the most is in December.

      What was the average room rate for Muara Hotel been in the past month?

      The typical room rate for Muara Hotel in the past month is 588332.33 IDR, compared to city's average of 308788.24 IDR.

      What is the verified guest review consensus about Muara Hotel's breakfast?

      100.0% of our past guest reviews have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Muara Hotel down in the review section.

      What is the average rating that verified Business travelers' have given to Muara Hotel?

      Past business travelers that have stayed at this property have given Muara Hotel an average rating of 8.9. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that past Couples' have given to Muara Hotel?

      Past couple travelers that have stayed at this property have given Muara Hotel an average rating of 9.1. You can look up on more descriptive customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

      What is the typical rating that verified Families with young children have given to Muara Hotel?

      Past families with young children that have stayed at this property have given Muara Hotel an average rating of 8.6. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

      What is the average rating that past Families with older children have given to Muara Hotel?

      Past families with older children that have stayed at this property have given Muara Hotel an average rating of 8.6. You can search for more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the average rating that past Group travelers have given to Muara Hotel?

      Verified group travelers that have stayed at this property have given Muara Hotel an average rating of 8.7. You can look up more comprehensive customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

      What is the closest airport to Muara Hotel?

      The closest airport to Muara Hotel is Sultan Syarif Kasim II International Airport, 149.0 km away.

      See map

      Explore the neighborhood

      What people love about Muara Hotel

      • 8.4

        Excellent
        Cleanliness

        "Clean and tidy"

        Abdul

        |

        January 6, 2022

      • 10

        Exceptional
        Staff 

        "Super friendly staff, clean, tasty breakfast."

        Frima

        |

        November 16, 2021

      • 10

        Exceptional

        "Staff sangat membantu"

        dwi

        |

        June 19, 2023

      Property ranking|Compared to 121 Bukittinggi properties
      See all rankings
      Service score
      9.3/10
      Couples review score
      9.3/10
      Value for money score
      9/10
      Cleanliness score
      9.1/10
      Better than
      97
      %
      of Bukittinggi properties
      Better than
      97
      %
      of Bukittinggi properties
      Better than
      96
      %
      of Bukittinggi properties
      Better than
      95
      %
      of Bukittinggi properties
      Overall rating:

      8.8

      Excellent
      249 reviews
      Cleanliness
      9.2
      Facilities
      8.8
      Location
      8.9
      Read all reviews >
      More about Muara Hotel

      More about Muara Hotel

      Muara Hotel

      The superior services and facilities offered at Muara Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. The hotel provides front desk services such as express check-in or check-out for guests' convenience.
      Wear your favorite outfits again and again thanks to the laundry service offered at Muara Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
      Guests are guaranteed a comfortable stay while at Muara Hotel. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Muara Hotel offer a layout option like a balcony or terrace. Some rooms have cable TV to keep guests entertained.
      You may be assured to know that bottled water, a coffee or tea maker, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with toiletries and towels provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at Muara Hotel, where breakfast is provided free of charge. Regardless of any dietary restrictions you may have, you'll eat well at Muara Hotel which has a selection of halal options.
      Never let a day go wasted when you're at Muara Hotel with all the activities and facilities provided. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


      Reasons to stay here

      Verified reviews score this hotel higher than 96% of accommodations in the city on value for money.
      Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 95% of other options in the city.
      This hotel's staff and services score higher than 96% of accommodations in the city.

      Show less

      Amenities and facilities

      Excellent
      Facilities

      8.8

      Languages spoken
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Cashless payment service
      • Covid-19 testing service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Rooms sanitized between stays
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Breakfast [buffet]
      • Breakfast [free]
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service
      Services and conveniences
      • Air conditioning in public area
      • Contactless check-in/out
      • Daily housekeeping
      • Elevator
      • Food delivery
      • Laundry service
      • Meeting/banquet facilities
      • Smoking area
      • Terrace
      For the kids
      • Kids meal
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Exterior corridor
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Smoke alarms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      Available in all rooms
      • Air conditioning
      • Closet
      • Coffee/tea maker
      • Electric kettle
      • Fire extinguisher
      • Free bottled water
      • Individual air conditioning
      • Linens
      • Mirror
      • Non-smoking
      • Private bathroom
      • Safety/security feature
      • Satellite/cable channels
      • Shower
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Telephone
      • Toiletries
      • Towels
      • Wake-up service
      • Wi-Fi [free]

      Location

      Jl. Raya Bukittinggi KM.4 Padang Lua Agam - Bukittinggi, Banuhampu, Bukittinggi, Indonesia, 26181
      Excellent
      Location

      8.9

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from: 14:00
      • Check-in until: 14:00
      • Check-out from: 12:00
      • Check-out until: 12:00
      Extras
      • Breakfast charge (unless included in room price): 450000 IDR
      The property
      • Number of floors: 3
      • Number of restaurants: 1
      • Number of rooms : 39

      Reviews of Muara Hotel from real guests

      Provided by verified guests of Agoda
      8.8
      Excellent
      From 249 reviews
      Cleanliness9.2
      Facilities8.8
      Location8.9
      Service9.3
      Value for money9.1
      High score for Bukittinggi
      Rating
      9+ Exceptional (55)
      8-9 Excellent (14)
      7-8 Very Good (7)
      6-7 Good (5)
      <6 Below Expectation (5)
      Time of the year
      Mar - May (23)
      Jun - Aug (21)
      Sep - Nov (18)
      Dec - Feb (24)
      Showing 86 verified guest comments
      12345
      10.0
      Exceptional
      HENDRI from Indonesia
      Business traveler
      Grand Deluxe Twin with Balcony
      Stayed 3 nights in November 2022

      Business Trip”

      Really love the view from the balcon ... Nice place to stay for business trip ... Recommended ... :)

      Reviewed November 25, 2022

      See room deals

      Dear, Bapak Hendri Terima kasih untuk Review yang Bapak berikan, Kami sangat senang bisa memberikan pelayanan terbaik untuk Bapak dan keluarga, ditunggu kedatangannya kembali dan salam sehat selalu. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      9.6
      Exceptional
      Stendy from Thailand
      Couple
      Grand Deluxe Twin Room
      Stayed 4 nights in May 2022

      Exceptional”

      Probably one of the most comfortable hotel in Bukittinggi. It's a small hotel and located not in the city center, but that's perfect if you're looking for some comfort and noise free kind of atmosphere.

      Reviewed May 09, 2022

      See room deals

      Dear, Mr Stendy Thank you for your review, we are very happy to be able to provide the best service for you and your family. we are waiting for coming again.. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      10.0
      Exceptional
      danaje from Indonesia
      Couple
      Deluxe Dbl
      Stayed 1 night in July 2022

      Keren banget”

      Beyond my expectation.. Kamar besar.. Bersih💪🏼

      Reviewed December 25, 2022

      See room deals

      Dear, Bapak Danaje Terima kasih untuk Review yang Bapak berikan, Kami sangat senang bisa memberikan pelayanan terbaik untuk Bapak dan keluarga, ditunggu kedatangannya kembali dan salam sehat selalu. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      10.0
      Exceptional
      Frima from Indonesia
      Business traveler
      Deluxe Dbl
      Stayed 1 night in November 2021

      Best!”

      Super friendly staff, clean, tasty breakfast.

      Reviewed November 16, 2021

      See room deals

      Dear Mr. Abdul, Thanks vey much for your nice review, we look forward to welcoming you and your family for a next stay in Muara Hotel Agam/Bukittiinggi Regards, Wietha Suwita (Operation Manager Incharge)

      Responded January 22, 2022
      Muara Hotel
      10.0
      Exceptional
      danaje from Indonesia
      Couple
      Deluxe Room
      Stayed 1 night in July 2022

      Bagus banget”

      Melebihi ekspektasi👍🏼👍🏼

      Reviewed September 02, 2022

      See room deals

      Dear, Mr. Danaje Terimakasih untuk Review yang diberikan, suatu kebahagiaan bagi kami bisa memberikan pelayanan terbaik untuk Bapak dan Keluarga, semoga Muara Hotel selalu di Hati... Salam sehat selalu :) Regards Management

      Responded September 26, 2022
      Muara Hotel
      9.2
      Exceptional
      Selly from Indonesia
      Family with young children
      Grand Deluxe Twin with Balcony
      Stayed 1 night in December 2022

      Superb”

      Have a pleasant stay here, and the staff really helpfull

      Reviewed December 05, 2022

      See room deals

      Dear, Ms Selly Thank you for your review, we are very happy to be able to provide the best service for you and your family. we are waiting for coming again.. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      8.4
      Excellent
      Abdul from Indonesia
      Couple
      Deluxe Dbl
      Stayed 1 night in October 2021

      Excellent”

      clean and tidy

      Reviewed January 06, 2022

      See room deals

      Dear Mr. Abdul, Thanks vey much for your nice review, we look forward to welcoming you and your family for a next stay in Muara Hotel Agam/Bukittiinggi Regards, Wietha Suwita (Operation Manager Incharge)

      Responded January 22, 2022
      Muara Hotel
      4.0
      Nurhafsyah from Malaysia
      Family with young children
      Grand Deluxe Twin with Balcony
      Stayed 2 nights in January 2023

      Please upgrade your cleanliness”

      Your toilet not clean. Your sheets are smelly.

      Reviewed January 11, 2023

      See room deals

      Dear Ms. Nurhafsyah Thank you for your riview, we are so sorry for your bad experinces during your stay, and we will check also upgrade your suggestion for our future, Thank you Best Regards Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      8.4
      Excellent
      Muhammad from Indonesia
      Family with young children
      Grand Deluxe Twin Room
      Stayed 1 night in July 2023

      Bathroom ”

      Kebersihan kamar mandi perlu ditingkatkan

      Reviewed July 03, 2023

      See room deals

      10.0
      Exceptional
      dwi from Indonesia
      Family with young children
      Deluxe Dbl
      Stayed 1 night in June 2022

      nice hotel”

      staff sangat membantu

      Reviewed June 20, 2023

      See room deals

      6.4
      Good
      Mohd from Malaysia
      Couple
      Deluxe Dbl
      Stayed 2 nights in May 2023

      Good”

      Just ensure that the booking room is with window. The breakfast is minimily adequate n delicious

      Reviewed June 06, 2023

      See room deals

      Dear Mr. Mohamad Thank you for your riview, we are so sorry for your bad experinces during your stay, and we will check also upgrade your suggestion for our future, Thank you Best Regards Wietha Suwita Executive Assistant Manager

      Responded June 19, 2023
      Muara Hotel
      8.0
      Excellent
      Muhamad from Indonesia
      Couple
      Deluxe Dbl
      Stayed 1 night in May 2023

      Very good”

      Nyaman, good staf, but the toilet smells not good but thats all good👍🏻

      Reviewed May 25, 2023

      See room deals

      Dear, Bapak Muhammad, Terima kasih untuk Review yang Bapak berikan, Kami sangat senang bisa memberikan pelayanan terbaik untuk Bapak dan keluarga, Ditunggu kedatangannya kembali dan salam sehat selalu. Regards, Wietha Suwita Executive Assistant Manager.

      Responded June 19, 2023
      Muara Hotel
      4.8
      Stevanus from Indonesia
      Solo traveler
      Grand Deluxe Twin Room
      Stayed 1 night in May 2023

      Bad facility ”

      Sampoo and bodywash mechanicsm not working appropriately Toothbrush easy to break Elevator not in good shape

      Reviewed May 23, 2023

      See room deals

      Dear Mr. Stevanus Thank you for your riview, we are so sorry for your bad experinces during your stay, and we will check also upgrade your suggestion for our future, Thank you Best Regards Wietha Suwita Executive Assistant Manager

      Responded June 19, 2023
      Muara Hotel
      10.0
      Exceptional
      Gizel from Indonesia
      Couple
      Deluxe Balcony Room
      Stayed 1 night in March 2023

      Comfy”

      The staff are friendly and polite.

      Reviewed April 20, 2023

      See room deals

      Dear, Bapak Gizel Terima kasih untuk Review yang Bapak berikan, Kami sangat senang bisa memberikan pelayanan terbaik untuk Bapak dan keluarga, ditunggu kedatangannya kembali dan salam sehat selalu. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      9.6
      Exceptional
      arief from Indonesia
      Family with young children
      Deluxe Balcony Room
      Stayed 1 night in April 2023

      Value for Money”

      It was good enough for family vacation in Bukittinggi. Location about 10 minutes to Jam Gadang. Near by alot of groceries and stores. Nice staff and hospitality

      Reviewed April 19, 2023

      See room deals

      Dear, Mr Arief Thank you for your review, we are very happy to be able to provide the best service for you and your family. we are waiting for coming again.. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      10.0
      Exceptional
      Pontas from Indonesia
      Couple
      Deluxe Balcony Room
      Stayed 1 night in March 2023

      Muara Hotel the best”

      Keren hotelnya

      Reviewed March 16, 2023

      See room deals

      Dear, Bapak Pontas Terima kasih untuk Review yang Bapak berikan, Kami sangat senang bisa memberikan pelayanan terbaik untuk Bapak dan keluarga, ditunggu kedatangannya kembali dan salam sehat selalu. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      8.4
      Excellent
      Muhaimin from Malaysia
      Family with young children
      Grand Deluxe Twin Room
      Stayed 2 nights in February 2023

      Overall is OK, but location is bit outskirt ”

      Overall is good. You can either choose mountain or paddy field view. Food is so-so. Location is bit far off the town. It might be a good option if you plan to roam around in town. It may take 30-40 mins to get to the town vice versa due to traffic.

      Reviewed March 01, 2023

      See room deals

      Dear, Mr Arief Thank you for your review, we are very happy to be able to provide the best service for you and your family. we are waiting for coming again.. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      8.4
      Excellent
      Mirza from Indonesia
      Business traveler
      Grand Deluxe Twin Room
      Stayed 1 night in February 2023

      Beyond expectation!”

      Recommended!

      Reviewed February 19, 2023

      See room deals

      Dear, Bapak Mirza Terima kasih untuk Review yang Bapak berikan, Kami sangat senang bisa memberikan pelayanan terbaik untuk Bapak dan keluarga, ditunggu kedatangannya kembali dan salam sehat selalu. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      7.2
      Very good
      Jiozef from Netherlands
      Couple
      Grand Deluxe Twin Room
      Stayed 1 night in September 2022

      Matig ”

      De mensen die er werken zijn aardig. Engels wordt er nauwelijks begrepen. De kamer is ruim. Er is geen föhn en geen koelkastje. De airco is niet zelf te bedienen. De lift hapert. Het ontbijt is matig. We voelden ons er niet op ons gemak door de houding van de andere gasten. Het personeel negeerde ons. Jammer.

      Reviewed September 11, 2022

      See room deals

      Dear, Mr Jiozef Thank you for your review, we are very happy to be able to provide the best service for you and your family. we are waiting for coming again.. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      10.0
      Exceptional
      puteri from Indonesia
      Business traveler
      Deluxe Dbl
      Stayed 2 nights in May 2022

      Exceptional”

      saya suka kamarnya, desainny oke. suasana oke. makanan okee. saya dr Jakarta. trus tempatny di jalan utama...

      Reviewed February 17, 2023

      See room deals

      Dear, Ibu Puteri Terima kasih untuk Review yang Ibu berikan, Kami sangat senang bisa memberikan pelayanan terbaik untuk Ibu dan keluarga, ditunggu kedatangannya kembali dan salam sehat selalu. Regards, Wietha Suwita Executive Assistant Manager

      Responded May 11, 2023
      Muara Hotel
      12345
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