Muong Thanh Luxury Phu Quoc Hotel
Muong Thanh Luxury Phu Quoc Hotel
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7.6
Very good

"The resort is a nice one, with a friendly and engaged staff."

Lemay

|

February 26, 2018

Deluxe - King Bed - Bed Muong Thanh Luxury Phu Quoc Hotel
Deluxe - King Bed - Bed
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Lobby Muong Thanh Luxury Phu Quoc Hotel
Lobby
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Interior view Muong Thanh Luxury Phu Quoc Hotel
Interior view
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Interior view Muong Thanh Luxury Phu Quoc Hotel
Interior view
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See map Muong Thanh Luxury Phu Quoc Hotel
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Good
Location
6.8
See all 39 photos Muong Thanh Luxury Phu Quoc Hotel
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Removed from saved list
Newly built
Very good
From 242 reviewsSee what guests said
7.8
/
10
Excellent cleanliness
8.3
Value for money8.1
Distance to city center10km
Location rating6.8
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport3.9 km
  • Airport transfer

  • 300 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
This property is in high demand!Last booked a few minutes ago | 10 travelers are looking at this property right now
Deluxe Twin Beds
Deluxe Twin Beds
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 single beds
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Deluxe - Triple occupancy
Deluxe - Triple occupancy
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  • Room size: 40 m²/431 ft²
  • Mountain view
  • 3 single beds
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Executive 1 Bed Room Suite
Executive 1 Bed Room Suite
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  • Room size: 77 m²/829 ft²
  • Ocean view
  • 1 king bed
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Deluxe - King Bed
Deluxe - King Bed
...
  • Room size: 37 m²/398 ft²
  • Ocean view
  • 1 king bed
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Presidential Suite
Presidential Suite
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  • Beach view
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Deluxe Triple
Deluxe Triple
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  • Non-smoking
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Deluxe Double Room
Deluxe Double Room
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    Deluxe Triple Bed
    Deluxe Triple Bed
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      More about Muong Thanh Luxury Phu Quoc Hotel

      More about Muong Thanh Luxury Phu Quoc Hotel

      8.4
      Excellent

      "Staff is very nice."

      Thị P.

      |

      May 5, 2017

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      7.2
      Very good

      "Big hotel with very big room."

      TRUONG

      |

      September 24, 2017

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      Property's guest policies

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      Some helpful facts

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      Announcements

      A shuttle bus from the property to the town center is available at 05:00 PM and 07:00 PM. Kindly contact the property for more details.
      A shuttle bus from the town center to the property is available at 07:30 PM and 09:00 PM. Kindly contact the property for more details.

      Real reviews from real guests

      Agoda Reviews (242)Booking.com Reviews (147)
      7.8
      /
      10
      Cleanliness8.3
      Facilities7.7
      Location6.8
      Service8.1
      Value for money8.1
      Provided by verified guests of Agoda
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      All guests (242)
      All room types
      Showing 108 verified guest comments
      12345
      9.2
      Exceptional
      Pei from Malaysia
      Family with teens
      Deluxe Twin Beds
      Stayed 2 nights in December 2018
      Good hotel but far from town”
      The area is still under development. A lot of construction projects are going on. Given one or two years’ time, the area will be a prosperous area. Not to worry about the hotel location. The hotel provides free shuttle bus service to the night market in the town area where you can easily find food. Overall it is a good stay.
      Reviewed December 07, 2018
      8.8
      Excellent
      Quoc from Vietnam
      Group
      Deluxe Twin Beds
      Stayed 2 nights in March 2018
      Hotel is clean and nice. Excellent services. Quite a distance from the city though. ”
      Pros: Excellent services Pick up and drop off air port Drive guests to the beach Nice-clean swiming pool Excellent view from room. (Ocean view) Cons: Lacking facility introductions*(didn't find out about the gym untill later.) Restaurant need improvement. *(ordered seafood noodle mix but brought beef noodle. It was very salty as well.) Far from city Lots of local construction sites.
      Reviewed March 13, 2018
      9.6
      Exceptional
      son from Australia
      Couple
      Executive 1 Bed Room Suite
      Stayed 3 nights in August 2018
      Check out time”
      We stayed three nights at Muong Thanh and our Fly back to HCMC at 19.30H . We requested to chekout at 2.00pm but only has approved at 1.00pm even thought the Hotel at the time was about 20% Full.The girl at the Reception follow the rules of check in or check out I do understand.However Muong Thanh advertised that They have a unique customer service.which different from other HT or Resorts.Which I read on Vietnam Airlines Heritage magazine.But the reality is Muong Thanh is providing the same service as any other 4 stars HT/Resort.The Check out rules can be applied for 1 night stay/group Customers.In my case We stayed 3 nights and we expect a little bit more ,but did not get.Just a bit disappointed.Over all Muong Thanh is a good 4 stars HT
      Reviewed August 30, 2018
      9.6
      Exceptional
      Quoc from Vietnam
      Couple
      Deluxe - King Bed
      Stayed 1 night in April 2017
      Hospitality at its best definition ”
      After two hours of nonstop hotel consideration, I finally stopped and booked with Muong Thanh luxury hotel. The price was 1.66 million VND (~70 USD) for one night stay. I never thought that with the price for one night I could benefit that much. My travel companion and I were allowed to check in five hours early (which was a huge benefit for a five-star hotel), and after we checked out we couldn't thank them enough. The room was tidy and comfortable, which was equipped with very updated facilities. The wifi worked well. On the second day of my stay in Phu Quoc (after we checked out the hotel), the staff there provided as much assistance as they can to us, including that they let us borrow two towels for our ocean trip and FREE shuttle bus to Duong Dong town. All complimentary services I have mentioned were delivered with smiles and A LOT OF THANK-YOU. Hospitality at its best definition.
      Reviewed April 24, 2017
      9.6
      Exceptional
      Phi from Vietnam
      Family with young children
      Deluxe - King Bed
      Stayed 3 nights in November 2018
      Good service”
      Dich vu cho thue xe may chua tot: xe may khong duoc bao duong thuong xuyen, can cai thien them. Du hoi xa trung tam nhung yen tinh, rat thich hop de nghi duong. Nhan vien than thien.
      Reviewed November 24, 2018
      8.8
      Excellent
      trang from Vietnam
      Family with young children
      Deluxe - King Bed
      Stayed 1 night in June 2018
      Good stay”
      This is the 2nd time we stayed here,nothing new,the facilities are still good but the breakfast menu is boring,need improvement,there’s nothing beside eggs,salad,rice,boiled corn,no difference since the last time we stayed.The staffs are nice :) Overall,happy with our stay,definitely will come back
      Reviewed June 12, 2018
      8.0
      Excellent
      TRUONG from Vietnam
      Family with young children
      Deluxe Twin Beds
      Stayed 4 nights in March 2018
      My second time stay here”
      Good points: - Big hotel with large rooms - Big swimming pool that my kids love to swim all day - Good connection to the beach (electric car); Negative point: - Far from the centre. Even the hotel provides bus every 5PM and 7PM.
      Reviewed April 04, 2018
      9.2
      Exceptional
      Patrick from Australia
      Couple
      Deluxe - King Bed
      Stayed 1 night in December 2017
      Incredible hotel and facilities”
      The outlay and decor of this place is amazing. We got this hotel fpr about $90 AUS a night and think it was our favourite so far. Enjoy the courtesy bus into town and use this place as an oasis to swim in the pool and workout:)
      Reviewed December 12, 2017
      9.6
      Exceptional
      Phương from Vietnam
      Solo traveler
      Deluxe Twin Beds
      Stayed 1 night in October 2018
      Staff is so friendly and I will stay next time”
      Hotel is so clean
      Reviewed October 15, 2018
      Dear Ms Phương, On behalf of Muong Thanh Luxury Hotel Phu Quoc, We would like to thank you for your good comment in Agoda .We really hope that if you have chance to come back Vietnam again , you will choose Muong Thanh group hotels for staying . Thanks & Best regards .
      Responded October 27, 2018
      Muong Thanh Luxury Phu Quoc Hotel
      10.0
      Exceptional
      Jinho from South Korea
      Solo traveler
      Deluxe - King Bed
      Stayed 1 night in September 2018
      Exceptional”
      it was really good, we played in the swimming pool even late time.
      Reviewed October 01, 2018
      Dear Jinho, On behalf of Muong Thanh Luxury Hotel Phu Quoc, We would like to thank you for your good comment in Agoda .We really hope that if you have chance to come back Vietnam again , you will choose Muong Thanh group hotels for staying . Thanks & Best regards .
      Responded October 27, 2018
      Muong Thanh Luxury Phu Quoc Hotel
      9.6
      Exceptional
      YU from Taiwan
      Couple
      Deluxe Twin Beds
      Stayed 2 nights in February 2018
      nice”
      good
      Reviewed March 06, 2018
      8.0
      Excellent
      GARY from United Kingdom
      Couple
      Deluxe - King Bed
      Stayed 3 nights in December 2017
      Lovely hotel with best bed ever but a bit far from the centre”
      Amazingly comfortable bed Nice staff Big room Clean Cons A bit far from the town area / restaurants / bars The breakfast was not good at all
      Reviewed December 19, 2017
      9.2
      Exceptional
      Jun from China
      Family with young children
      Deluxe Twin Beds
      Stayed 3 nights in January 2017
      Good hotel”
      A good hotel. Location is far from the downtown, but it is quiet. It is a new hotel, so there is a lillite decoration smell. Staff is very friendly and helpful. Breakfast is quite good. Hotel facilities are very good.
      Reviewed February 03, 2017
      8.0
      Excellent
      Diep from Vietnam
      Couple
      Deluxe - King Bed
      Stayed 4 nights in January 2017
      Awesome honeymoon”
      - I'm happy with their care. When we arrived to the resort at 10 am, the staff take care of us very carefully, with a lot of information related to Phu Quoc, map and attractive location, where is the best to eat or relax ... - When our room had issue with tv, Truc, the manager in there upgrade our room to exclusive without any additional charged. He supported us so much in our trip. That's why i rate max on staff and value. - I will come back there for sure.
      Reviewed January 17, 2017
      6.0
      Matthew from United States
      Couple
      Deluxe - King Bed
      Stayed 2 nights in June 2018
      Above average”
      The hotel was nice, location is far from everything but they have motorbike rentals available. The staff infuriated me. Not a single one engaged me or even acknowledged my presence during my stay. Worst customer experience ever.
      Reviewed June 06, 2018
      Dear Sir, Xin Chao, Thank you for staying with us and posting your review. We are very sorry and apologize for the problems you encountered at the hotel. Perhaps this is a really serious issue. We will report to the relevant departments and try to fix them. We are increasing our training in customer relations for all of our employees to avoid just such a problem occurring again. Once again, we are very sorry about these issues. We hope that we will have a chance to welcome you back. And we can give you a better experience. Sincerely,
      Responded June 07, 2018
      Muong Thanh Luxury Phu Quoc Hotel
      2.0
      Debiy from United Kingdom
      Couple
      Deluxe - King Bed
      Stayed 3 nights in March 2018
      Worst hotel I ever stayed ”
      This is quite possibly the worst hotel I have ever stayed at please don’t make my mistake and book to stay here. We were not met at airport as arranged and had to get a taxi into what can only be described as a 360 degree building site that I kid you not is 24/7 bang bang bang. I wish I could upload the videos to show the noise level. We have three nights booked and we can’t stay past the first morning. We would of left last night but we’re so tired after a full day traveling. The room has mouldy and Damp peeling walls and a horrible bathroom along with an army of ants just topped it off. Hotel Bars are shut, Spa terrible and not free and not a single place around the vicinity to go out to. Ordered room service as restaurant closed. Menu appalling and even what I ordered which wS a club sandwich was wrong. Impossible to sit by the pool due to the noise level and the beach is even worse. This is NOT and I repeat NOT a five star hotel. After three weeks travelling all over Vietnam I urge you go anywhere but not here. Staff do not speak English and are rude and unhelpful, and we’ve just spent 45 minutes trying to arrange a refund which proved a task in itself. With nowhere else booked we asked for a lift into the tow using the hotel shuttle bus. No remind yourselves that this is supposed to be a five star hotel, there should not be this much drama trying to check out, get a lift into town, get a receipt to say the two nights we haven’t stayed had been refunded. We’ve left without confirmation and just hope to receive a refund.
      Reviewed March 22, 2018
      7.6
      Very good
      Lemay from Vietnam
      Couple
      Deluxe - King Bed
      Stayed 3 nights in February 2018
      A nice and beautiful resort a little far from everything”
      The resort is a nice one, with a friendly and engaged staff. The only but important problem is that is far away from everything and the beach near is not the best. If you are looking for a quiet place far away from the noise to rest with your family or partner, this is your hotel; if you want a little more movement and activity and go somewhere in the evening, then you should choose a place near the town center or another village on the island
      Reviewed February 26, 2018
      5.2
      Hoang from Vietnam
      Business traveler
      Executive 1 Bed Room Suite
      Stayed 1 night in January 2018
      3 stars not 5 stars”
      Stayed at 9th floor, private suite but the finishing is not 5 stars, room is normal like a 3 stars hotel but price at 5 stars, room is below expectation Take a long time check in and check out Breakfast is below average, and so little choice, Location is far from beach, and need to take shuttles about 250 m Not recommend any business travelers to stay
      Reviewed January 07, 2018
      6.4
      Good
      danh from Vietnam
      Family with young children
      Deluxe Twin Beds
      Stayed 1 night in January 2018
      Good”
      I booked one room for 2 adults and 1 child 8 years old. Booking is confirmed by Agoda. But when checking in, the hotel asked for 6 dollars for the child. I showed the hotel the booking but they said Agoda price was standard and the room was meant for 2 adults only. I had no other choice but accepted to pay. This shows the booking is not good, either from Agoda or the hotel. Danh
      Reviewed January 04, 2018
      6.0
      Elena from United Kingdom
      Couple
      Deluxe - King Bed
      Stayed 5 nights in December 2017
      good value for money, BUT you get what you pay! ”
      The hotel represents itself as 5* at some Eastern websites. The Western websites give it 3*, which is more realistic. The stuff can't speak English, to get the boutle of beer or glass of wine from the bar will take about an hour to wait. The same story at the reception, like no money to exchange or you have to wait for an hour to get a motorbike. The shower was broken in our room and the drain didn't work, we asked 3 times to fix it... nobody seems to bother :). Food was ok, room clean. The beach is dirty and rough. The swimming pool area is ok, not a lot of people want to spend day around the hotel.
      Reviewed January 02, 2018
      12345
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