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Muong Thanh Luxury Son La Hotel

5 stars out of 5
02 To Hieu St, Son La, Son La, Vietnam, 34000 - See map

Muong Thanh Luxury Son La Hotel is the ideal escape for two travelers seeking relaxation and exploration in Son La province. Explore local attractions like Son La Prison and Son La Lake. Enjoy a delicious breakfast and take advantage of amenities like a pool and steam room. Stay connected with complimentary wireless internet and enjoy the luxury of air conditioning and in-room safe. Experience stunning views from well-appointed rooms. Enhance your journey with guided tours. Book now for an unforgettable stay at Muong Thanh Luxury Son La Hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

Check-in [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Sauna

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Check-in/out [express]

Luggage storage

Cheaper than 83% of all properties in Son La in the last 24 hoursCompared to 18 Son La properties at Agoda for various dates

Based on 358 verified reviews

Cleanliness

9.3

Location

9.2

Service

9.1

Facilities

8.9

Value for money

8.9

See map

9.2Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Dien Bien Phu Airport
94.3 km
Sam Neua Airport
102.4 km
Noi Bai International Airport
196.4 km
Oudomsay Airport
211.9 km
Tho Xuan Airport
227.9 km
Value for money8.9
Distance to city center0 km
Location rating9.2

Rooms available at Muong Thanh Luxury Son La Hotel

Deluxe Triple
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 3 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 65 m²/700 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 33 m²/355 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Deluxe Twins
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Royal Suite
...
  • Room size: 110 m²/1184 ft²
  • Mountain view
Enter dates to see prices
Presidential Suite
...
  • Mountain view
  • Shower and bathtub
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Presidential Suite 3
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1-Bedroom Royal Suite
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
  • 1 single bed
Enter dates to see prices

Frequently asked questions

Does Muong Thanh Luxury Son La Hotel have a swimming pool?

While lounging at Muong Thanh Luxury Son La Hotel, you can indulge in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

Does Muong Thanh Luxury Son La Hotel have a fitness center?

Muong Thanh Luxury Son La Hotel offers charges applied fitness center that is opportunely situated at the tip of your finger, making it possible for you to get your daily training in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

When was Muong Thanh Luxury Son La Hotel built?

Muong Thanh Luxury Son La Hotel was built in 2018.

How long do travelers typically stay at Muong Thanh Luxury Son La Hotel?

Verified past guests that have stayed at Muong Thanh Luxury Son La Hotel had an average nightly stay of 1 night at this property.

What was the average room rate for Muong Thanh Luxury Son La Hotel been in the past month?

The average room rate for Muong Thanh Luxury Son La Hotel in the past month is 896228.74 VND, compared to city's average of 644811.44 VND.

In which languages can Muong Thanh Luxury Son La Hotel's employees communicate?

Muong Thanh Luxury Son La Hotel can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the average rating that verified Solo travelers' have given to Muong Thanh Luxury Son La Hotel?

Past solo travelers that have stayed at this property have given Muong Thanh Luxury Son La Hotel an average rating of 9.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Muong Thanh Luxury Son La Hotel?

Verified families with young children that have stayed at this property have given Muong Thanh Luxury Son La Hotel an average rating of 8.8. You can look up more complete customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Muong Thanh Luxury Son La Hotel?

Verified group travelers that have stayed at this property have given Muong Thanh Luxury Son La Hotel an average rating of 9.0. You can look up more specific customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Muong Thanh Luxury Son La Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

More about Muong Thanh Luxury Son La Hotel

More about Muong Thanh Luxury Son La Hotel





Indulge in Endless Entertainment at Muong Thanh Luxury Son La Hotel

At Muong Thanh Luxury Son La Hotel, entertainment is taken to a whole new level. With an array of top-notch facilities, guests are guaranteed a memorable and enjoyable stay. Unwind and socialize at the hotel's bar, where you can sip on refreshing cocktails and mingle with fellow travelers. For ultimate relaxation, indulge in a rejuvenating massage or soak in the hot tub, sauna, or steam room. The hotel also boasts a luxurious spa, where you can pamper yourself with a range of treatments and therapies. If you're in the mood for some fun and excitement, head to the hotel's karaoke room and showcase your singing skills. The hotel's garden offers a tranquil escape, perfect for a leisurely stroll or enjoying a book amidst nature's beauty. Don't forget to visit the gift/souvenir shop to pick up unique mementos or souvenirs to remember your stay. With its extensive range of entertainment facilities, Muong Thanh Luxury Son La Hotel ensures that every guest's needs and desires are catered to, making it the perfect choice for a memorable and enjoyable stay.

Stay Active and Energized at Muong Thanh Luxury Son La Hotel's Sports Facilities

At Muong Thanh Luxury Son La Hotel, guests can stay active and energized with a range of sports facilities. The hotel boasts a well-equipped fitness center, perfect for those who want to maintain their workout routine even while on vacation. With state-of-the-art equipment and a spacious layout, guests can enjoy a variety of cardio and strength training exercises to keep their fitness goals on track. For those who prefer outdoor activities, the hotel offers a refreshing outdoor pool. Dive into the crystal-clear waters and enjoy a leisurely swim or soak up the sun on the poolside loungers. The pool area provides a tranquil oasis where guests can relax and unwind while enjoying the beautiful surroundings. Additionally, Muong Thanh Luxury Son La Hotel also offers a fitness center with additional charge. This facility provides an even wider range of fitness options, including specialized classes and personal training sessions. Whether you are a fitness enthusiast or just looking to try something new, this facility is sure to cater to your needs. No matter your preference, Muong Thanh Luxury Son La Hotel's sports facilities are designed to keep guests active, engaged, and rejuvenated throughout their stay.

Convenience at Your Fingertips: Muong Thanh Luxury Son La Hotel's Exceptional Facilities

Discover a world of convenience at Muong Thanh Luxury Son La Hotel, where every aspect of your stay is designed to exceed your expectations. With an array of exceptional facilities, this hotel ensures that your every need is met, allowing you to relax and enjoy your time in Son La, Vietnam. Start your day right with the convenience of 24-hour room service, ensuring that you can indulge in a delicious meal or refreshing beverage at any time. The hotel also offers laundry service and dry cleaning facilities, taking care of your clothing needs and ensuring that you always look your best. With express check-in/check-out and luggage storage, your arrival and departure are made seamless, allowing you to make the most of your time exploring the beautiful surroundings. For added peace of mind, Muong Thanh Luxury Son La Hotel provides safety deposit boxes, ensuring the security of your valuable belongings throughout your stay. The friendly and attentive concierge is always on hand to assist with any request, from booking local tours to arranging transportation. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to share your travel experiences with friends and family. Additionally, the hotel offers a designated smoking area for guests who prefer to smoke. With daily housekeeping, you can return to a clean and tidy room after a day of adventure. Muong Thanh Luxury Son La Hotel's commitment to convenience extends to every aspect of your stay, ensuring that you have a comfortable and hassle-free experience in Son La, Vietnam.

Convenient Transport Facilities at Muong Thanh Luxury Son La Hotel

At Muong Thanh Luxury Son La Hotel, guests can enjoy a range of convenient transport facilities to ensure a hassle-free stay. The hotel offers an onsite car park, allowing guests to conveniently park their vehicles upon arrival. What's more, the car park is free of charge, providing added value to guests who choose to drive to the hotel. For those who prefer not to drive, Muong Thanh Luxury Son La Hotel also provides a shuttle service, making it easy for guests to explore the surrounding area. Whether you want to visit local attractions or simply explore the city, the shuttle service offers a convenient and reliable transportation option. Additionally, guests can also take advantage of the taxi service available at the hotel. With just a phone call, guests can easily arrange for a taxi to take them to their desired destination. This service ensures that guests can easily navigate the city without any worries about transportation. With its car park onsite, free of charge, shuttle service, and taxi service, Muong Thanh Luxury Son La Hotel offers a comprehensive range of transport facilities to cater to the needs of all guests. Whether you prefer to drive, take a shuttle, or hire a taxi, the hotel ensures that you have a smooth and convenient experience during your stay.





Indulge in Culinary Delights at Muong Thanh Luxury Son La Hotel

At Muong Thanh Luxury Son La Hotel, guests are treated to a wide array of dining options that cater to every palate. Whether you're in the mood for a quick bite or a leisurely meal, the hotel's dining facilities have got you covered. Start your day with a delicious breakfast buffet, offering a delectable spread of local and international dishes that will energize you for the day ahead. For a casual dining experience, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee or tea along with a selection of light snacks and pastries. If you prefer a more formal setting, the hotel's restaurant offers a diverse menu featuring both Vietnamese and international cuisine. Indulge in mouthwatering dishes prepared by skilled chefs using the finest ingredients, and savor the flavors of Son La. With 24-hour room service, you can also enjoy the convenience of dining in the comfort of your own room. Whether you're craving a late-night snack or a full-course meal, the hotel's room service is available around the clock to cater to your culinary desires. Plus, with daily housekeeping, you can rest assured that your dining area will always be clean and inviting. At Muong Thanh Luxury Son La Hotel, dining is not just about satisfying your hunger, but also about creating memorable culinary experiences that will leave a lasting impression on your taste buds.

Luxurious and Comfortable Rooms at Muong Thanh Luxury Son La Hotel

Experience the epitome of luxury and comfort at Muong Thanh Luxury Son La Hotel with its exquisite room offerings. Choose from the Deluxe King room, spanning 33 square meters and featuring a plush King bed, or the Deluxe Twins room, also covering 33 square meters and furnished with two comfortable Single beds. Each room is thoughtfully designed to provide a serene and relaxing ambiance, ensuring a restful stay for every guest.

Discover the Charm of Son La in Vietnam

Nestled in the breathtaking landscapes of northern Vietnam, Son La is a captivating city that offers a unique blend of rich history, stunning natural beauty, and vibrant culture. Located in the heart of this enchanting region, Muong Thanh Luxury Son La Hotel is the perfect base for exploring all that Son La has to offer. Immerse yourself in the city's fascinating history by visiting the Son La Prison, a former French colonial prison that played a significant role during the Indochina War. Marvel at the intricate architecture of the Son La Museum, which showcases the cultural heritage of the local ethnic groups. For nature lovers, the nearby Son La Hydroelectric Plant provides a mesmerizing sight with its massive reservoir and surrounding lush greenery. Embark on a scenic adventure to the stunning Son La Valley, where you can witness terraced rice fields cascading down the mountainside. Explore the vibrant local markets, where you can sample delicious regional delicacies and purchase traditional handicrafts. After a day of exploration, return to Muong Thanh Luxury Son La Hotel and indulge in its luxurious amenities, including a spa, fitness center, and rooftop pool with panoramic views of the city. Whether you're seeking cultural immersion, natural wonders, or simply a tranquil escape, Son La has it all. Experience the charm of this hidden gem in Vietnam and create memories that will last a lifetime at Muong Thanh Luxury Son La Hotel.

Convenient Transportation Options from Nearby Airports to Muong Thanh Luxury Son La Hotel

Muong Thanh Luxury Son La Hotel, located in the picturesque city of Son La, Vietnam, offers a luxurious and comfortable stay for travelers visiting this region. To reach the hotel from the nearest airport, there are several convenient transportation options available. For travelers arriving at Son La Airport, situated just a short distance away from the hotel, the most convenient way to reach Muong Thanh Luxury Son La Hotel is by taxi or private transfer. Taxis are readily available at the airport, and the journey to the hotel takes approximately 15 minutes, depending on traffic conditions. Private transfers can also be arranged in advance, ensuring a hassle-free and comfortable journey to the hotel. Another nearby airport is Dien Bien Phu Airport, located around 150 kilometers away from Son La. From this airport, travelers can opt for a taxi or private transfer to reach Muong Thanh Luxury Son La Hotel. The journey takes approximately 3 hours, offering scenic views of the surrounding countryside along the way. No matter which airport you arrive at, Muong Thanh Luxury Son La Hotel offers a convenient and luxurious base for exploring the beautiful city of Son La. With its comfortable accommodations, excellent amenities, and friendly staff, this hotel ensures a memorable stay for all guests.

















Affordable Luxury at Muong Thanh Luxury Son La Hotel

Indulge in a luxurious stay at Muong Thanh Luxury Son La Hotel without breaking the bank. With an average room price of just $55, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Son La, which stands at $61, Muong Thanh Luxury Son La Hotel provides an affordable option for travelers seeking comfort and elegance. Despite its competitive pricing, this hotel does not compromise on quality or service. From the moment you step into the stylish lobby, you'll be greeted with warm smiles and impeccable hospitality. The well-appointed rooms are designed with your utmost comfort in mind, featuring modern amenities and tasteful decor. Whether you're traveling for business or leisure, Muong Thanh Luxury Son La Hotel offers a range of room types to cater to your specific needs. With its prime location in Son La, you'll have easy access to the city's attractions, restaurants, and shopping areas. After a day of exploring, unwind and relax at the hotel's spa, fitness center, or rooftop pool, all available at no additional cost. Experience affordable luxury at Muong Thanh Luxury Son La Hotel and create unforgettable memories during your stay in Son La.

Excellent Service and Clean Rooms at Muong Thanh Luxury Son La Hotel

Muong Thanh Luxury Son La Hotel has received outstanding customer reviews for its excellent service and clean rooms. Guests have praised the friendly staff, who go above and beyond to ensure a pleasant stay. The rooms are described as big and clean, with pristine bed linens that add to the overall comfort. The hotel's location near a beautiful lake provides a serene atmosphere for guests to enjoy. With its convenient location, guests have found it easy to explore the surrounding area. Additionally, the hotel's modern and shiny appearance, combined with the helpful English-speaking staff, has contributed to its well-deserved 5-star rating. Overall, Muong Thanh Luxury Son La Hotel offers a fantastic experience for travelers seeking exceptional service and cleanliness.

Exceptional Customer Ratings at Muong Thanh Luxury Son La Hotel

With an impressive overall rating of 9.1, Muong Thanh Luxury Son La Hotel has consistently delighted its guests with exceptional service and facilities. This luxurious hotel in Son La, Vietnam, has received high praise for its outstanding value, scoring an impressive 8.9. Guests can enjoy a range of top-notch amenities and services without breaking the bank. One of the standout features of Muong Thanh Luxury Son La Hotel is its excellent facilities, which have earned it a remarkable rating of 9.0. From the moment guests step foot into the hotel, they are greeted with a wide array of modern amenities and services designed to enhance their stay. Whether it's the well-equipped fitness center, the refreshing outdoor pool, or the relaxing spa, this hotel ensures that every guest has access to everything they need for a truly memorable stay. Cleanliness is of utmost importance at Muong Thanh Luxury Son La Hotel, and it shows in its impressive rating of 9.3. Guests consistently rave about the immaculate condition of the rooms and public areas, highlighting the hotel's dedication to maintaining a pristine environment. From the moment guests enter their rooms, they are greeted with spotlessly clean spaces that exude comfort and tranquility. The attention to detail in housekeeping ensures that guests can relax and unwind in a hygienic and inviting atmosphere. Location is another aspect where Muong Thanh Luxury Son La Hotel excels, with a rating of 9.2. Situated in a prime spot in Son La, Vietnam, guests have easy access to popular attractions, shopping centers, and dining options. Whether guests want to explore the city's cultural landmarks or indulge in some retail therapy, they can do so conveniently from this centrally located hotel. Last but not least, the staff performance at Muong Thanh Luxury Son La Hotel is highly regarded, earning a rating of 9.2. The dedicated and friendly staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment of check-in to the final farewell, guests can expect exceptional service and personalized attention. Muong Thanh Luxury Son La Hotel has consistently received outstanding customer ratings, reflecting its commitment to providing guests with an exceptional experience. With its excellent value, top-notch facilities, impeccable cleanliness, convenient location, and exceptional staff performance, this hotel is the perfect choice for travelers seeking a memorable stay in Son La, Vietnam.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Face coverings on staff
  • Hand sanitizer
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathroom phone
  • Blackout curtains
  • Carpeting
  • Closet
  • Complimentary tea
  • Desk
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • High floor
  • In-room safe box
  • Ironing facilities
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Location

02 To Hieu St, Son La, Son La, Vietnam, 34000

Exceptional9.2

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • Children 0-5 years old stay for free using existing bed.
    Children 6-11 years old will be charged VND 150,000 /Child/Night.
    Children 12 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0 km
Extras
  • Breakfast charge (unless included in room price)0 VND
The property
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 154
  • Room voltage220
  • Year property opened2018

Reviews of Muong Thanh Luxury Son La Hotel from real guests

Provided by verified guests of

Agoda logo
8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 10
  • 10
  • 9.2
  • 9.6
  • 7.6
  • 10
  • 10
  • 10
  • 10

Most recent

Cleanliness9.3
Location9.2
Service9.1
Facilities8.9
Value for money8.9
High score for Son La
Rating
9+ Exceptional (70)
8-9 Excellent (14)
7-8 Very Good (11)
6-7 Good (0)
<6 Below Expectation (7)
Guest Type
Room Type
Language
Showing 102 verified guest comments
12345
10.0
Exceptional
Văn from Vietnam
Family with teens
Deluxe King
Stayed 1 night in April 2023

Location, cleanliness, space”

Very satisfied with the stay, spacious and fragrant room. Parking is convenient. The swimming pool is a bit small compared to 5-star hotels.

Reviewed May 11, 2023
Auto-translated through generative A.I.

Kính gửi Quý khách! Chân thành cảm ơn Quý khách đã lựa chọn sử dụng dịch vụ của Khách sạn Mường Thanh Luxury Sơn La. Khách sạn rất cảm ơn đánh giá của Quý khách và mong rằng Khách sạn Mường Thanh Luxury Sơn La sẽ luôn là lựa chọn đầu tiên khi Quý khách quay trở lại Thành phố Sơn La.

Responded September 27, 2023
Muong Thanh Luxury Son La Hotel
10.0
Exceptional
Nguyen from Vietnam
Family with young children
Deluxe King
Stayed 1 night in July 2022

Very satisfied with this stay!”

Convenient location, clean hotel, friendly staff. Good breakfast service, delicious food! Very satisfied with this stay!

Reviewed July 26, 2022
Auto-translated through generative A.I.

Chân thành cảm ơn anh/chị đã lựa chọn sử dụng dịch vụ của Khách sạn Mường Thanh Luxury Sơn La. Rất cảm ơn đánh giá của anh/chị và mong rằng Mường Thanh Luxury Sơn La sẽ luôn là lựa chọn đầu tiên khi anh chị quay trở lại Thành phố Sơn La. Trân trọng!

Responded July 26, 2022
Muong Thanh Luxury Son La Hotel
10.0
Exceptional
Thanh from Vietnam
Family with teens
Deluxe King
Stayed 1 night in August 2023

New, clean and beautiful hotel in the city center with good prices.”

Everything is good at a reasonable price. The property has a spacious area and is located opposite a park and square.

Reviewed September 05, 2023
Auto-translated through generative A.I.

Kính gửi Quý khách! Chân thành cảm ơn Quý khách đã lựa chọn sử dụng dịch vụ của Khách sạn Mường Thanh Luxury Sơn La. Khách sạn rất cảm ơn đánh giá của Quý khách và mong rằng Khách sạn Mường Thanh Luxury Sơn La sẽ luôn là lựa chọn đầu tiên khi Quý khách quay trở lại Thành phố Sơn La.

Responded September 27, 2023
Muong Thanh Luxury Son La Hotel
8.8
Excellent
Nigel from United Kingdom
Couple
Deluxe King
Stayed 2 nights in January 2024

Great value for money ”

The hotel is very modern and clean. All the staff are so friendly and attentive, they are without doubt an asset to the hotel. Food is good, and again service was very good. As vegetarians there wasn't much of a choice, the only source of protein was eggs, but for meat eaters there looked to be lots to choose from. Aside from beer, there wasn't anything else on offer at the bar, no wine, no spirits. Even with dinner in the restaurant no wine was available to have with the meal. Fortunately there was a wine shop opposite, so we bought from there. Overall we enjoyed our stay, and was excellent value for money. However the management need to urgently overhaul the massage facility there. Apparently the massage services are provided by a 3rd party. but it simply isn't good enough. It's seedy, cheap and a thoroughly unpleasant experience for anyone just wanting a quality relaxing massage. No respect or dignity shown. Please do something about it so future guests don't go through the same experience my wife and I endured there.

Reviewed January 22, 2024

Dear Mr and Mrs Cope, Thank you for your recent stay at Muong Thanh Luxury Son La hotel! In order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay. We appreciate you taking the time to give us your thoughts and love to hear that you enjoyed your stay. We always want to be listened and shared from you. We sincerely apologize for the inconvenient experience during the time you stayed at our hotel. We solve problems which you suggested immediately and change something better. Retraining courses and improving skills for employees will be opened to become more and more professional. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! Kind Regards, Pham Trung Thong General Manager

Responded January 24, 2024
Muong Thanh Luxury Son La Hotel
8.4
Excellent
Eetu from Taiwan
Solo traveler
Deluxe King
Stayed 1 night in January 2024

Not a five star experience”

A clean hotel with great views. However, most of the staff don't speak English, not even most of the receptionists, which made it difficult to find out the available options for the onward trip. They booked me a 10 AM sleeper bus to Moc Chau that wasn't great: I got the worst middle seat from the back with no views and broken electricity (no charging and the seat couldn't be adjusted). The conductor even asked me to pay 200k for what should have been a 150k trip. Better not to book trips with them as they seem to be using dishonest operators.

Reviewed January 19, 2024

Dear Mr Eetu, Thank you for your recent stay at Muong Thanh Luxury Son La hotel! In order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts. We sincerely apologize for the inconvenient experience during the time you stayed at our hotel. We solve problems which you suggested immediately and don't let them happen again. We organize retraining courses; improve skills and English for our employees to become more and more professional. We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! Kind Regards, Pham Trung Thong General Manager

Responded January 22, 2024
Muong Thanh Luxury Son La Hotel
12345

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