Museum Hotel Penang
Museum Hotel Penang
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9.6
Exceptional

"Staff were very polite and helpful."

CHONLATIT

|

May 1, 2018

Standard Room - Single Bed - View Museum Hotel Penang
Standard Room - Single Bed - View
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Lobby Museum Hotel Penang
Lobby
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Interior view Museum Hotel Penang
Interior view
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Interior view Museum Hotel Penang
Interior view
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See map Museum Hotel Penang
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Excellent
Location
8.3
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What guests are saying:
Fantasist authentic stay in the heart of the city, highly recommended.
Barnabas from Hungary
Couple
Charming hotel with good amenities. Good location that is close to tourist amenities but away from the beaten track. Within walking distance to buses and hawker centers.
Chak from United States
Solo traveler
very beautiful small historic boutique hotel perfect renovated - extraordinary helpful staff - can only highly recommend -
alfred from Austria
Business traveler
Beautiful, traditional hotel, packed to the brim with old memorabilia, very sympathetically kitted out. It has original windows, hence street noise, but a bargain and beautiful room with colonial style marble bathroom. Lovely!
Leyann from United Kingdom
Couple
Quaint and lovely. Staff so helpful. Clean and uniquely decorated. Centrally located with comfy beds . I would defiantly stay there again.
Loa from United States
Solo traveler
The people who work there are warm and go out of their way to provide excellent service. The room is pretty and comfortable.
SAKINA from Singapore
Group

Museum Hotel Penang

Excellent location
- Inside city center
- What's nearby?
Excellent
From 214 reviewsSee what guests said
8.4
/
10
Exceptional service
9.0
Recommended by 89% of guests
Value for money8.5
Location rating8.3
Nearest airportPenang International Airport (PEN)
Distance to airport15.0 km
  • 810 meters to public transportation

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
9 travelers are looking at this property right nowBook now before it's too late!
Jacuzzi Suite-1 King
Jacuzzi Suite-1 King
...
  • Room size: 139.5 m²/1502 ft...
  • Street view
  • 1 king bed
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Executive Family
Executive Family
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
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Deluxe Double
Deluxe Double
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 queen bed or 1 double bed
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Duplex Quadruple Room
Duplex Quadruple Room
...
  • Room size: 54 m²/581 ft²
  • Street view
  • 2 single beds and 1 double ...
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Standard Twin
Standard Twin
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
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Triple Room
Triple Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 3 single beds
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Standard Room - Single Bed
Standard Room - Single Bed
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 single bed
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Standard Double
Standard Double
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 double bed
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Deluxe Duplex
Deluxe Duplex
...
  • Room size: 54 m²/581 ft²
  • City view
  • 3 single beds and 1 king be...
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Suite with Double Bed
Suite with Double Bed
...
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    Have a question for Museum Hotel Penang?

    What people love about the property

    • 8.8
      Excellent

      "Charming hotel with good amenities."

      Chak

      |

      March 6, 2018

    • 8.8
      Excellent

      "Staff were friendly and helpful."

      Puvanes

      |

      February 7, 2018

    • 10.0
      Exceptional

      "Centrally located with comfy beds ."

      Loa

      |

      January 25, 2018

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    More about Museum Hotel Penang

    More about Museum Hotel Penang

    8.8
    Excellent

    "Their staffs are very friendly and helpful."

    CHUI

    |

    March 10, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    8.8
    Excellent

    "A pleasant experience."

    LEONG

    |

    March 26, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (214)Booking.com Reviews (659)
    8.4
    /
    10
    Cleanliness8.6
    Facilities7.7
    Location8.3
    Service9.0
    Value for money8.5
    Provided by verified guests of Agoda
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    All guests (214)
    All room types
    Showing 94 verified guest comments
    12345
    9.6
    Exceptional
    Martin
    Solo traveler
    Standard Room - Single Bed
    Stayed 1 night in November 2018
    I felt special and was treated so”
    A great venue, reeking of historicity. The staff were consistently helpful and the management were extremely interesting to talk with. And when I asked about hiring a bike, the receptionist declined with a smile and offered the use of a bike for free - they had 5 of them.
    Reviewed November 30, 2018
    8.0
    Excellent
    NURFATIYAH from Malaysia
    Couple
    Duplex Quadruple Room
    Stayed 1 night in November 2018
    Area for improvement”
    Housekeeping staff need to improve their services. Tv channels were not clear & faucet spray in one of the toilets was broken.
    Reviewed November 26, 2018
    9.2
    Exceptional
    atiya from Thailand
    Couple
    Deluxe Double
    Stayed 1 night in September 2018
    A fantastic hotel in Penang”
    I stayed 1 night in here and it was fantastic experiences - a beautiful, distinctive hotel that was around 15mins walk to the centre of the heritage zone in Georgetown. You also can rent a moto during ur trip and park at hotel car park. The staff were friendly and helpful. We really enjoyed during our stay here. We will return.
    Reviewed September 11, 2018
    10.0
    Exceptional
    KAR from Malaysia
    Couple
    Jacuzzi Suite-1 King
    Stayed 1 night in September 2018
    Good location and nice heritage building. ”
    The hotel is nearby to some local famous food stalls or shops. Free parking is available for hotel customers. I was completely attracted by the heritage building once I reached the hotel. The room is very clean and I really enjoyed and relaxed with the facilities provided by the Museum Hotel.
    Reviewed September 16, 2018
    9.2
    Exceptional
    Leyann from United Kingdom
    Couple
    Deluxe Double
    Stayed 2 nights in November 2017
    Great place - a bit noisy but to be expected”
    Beautiful, traditional hotel, packed to the brim with old memorabilia, very sympathetically kitted out. It has original windows, hence street noise, but a bargain and beautiful room with colonial style marble bathroom. Lovely!
    Reviewed February 05, 2018
    8.8
    Excellent
    norsyakirah from Malaysia
    Group
    Duplex Quadruple Room
    Stayed 2 nights in November 2017
    In georgetown”
    I stay in quad room where provided 2 single beds and 1 queen bed. The bed and bathroom on 1st floor and sofa TV on ground floor. This room type bathroom has 2 shower area & 2 toilet. Even thou quite small space for each shower area, but alright for us asian size people. The receptionist very helpful.
    Reviewed December 14, 2017
    9.2
    Exceptional
    Amirah from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in August 2018
    Exceptional”
    Great value for money. Affordable nice vintage hotel with great location. Walking distance to roti canai transfer road. Friendly staff with welcome drink. Room is old, bed and floor creaks had to be careful everytime. Towel and bathroom aren’t that clean. Got ants and mosquitos in the room. Had to pay rm100 deposit when checked in and must hand over room key whenever leaving the hotel.
    Reviewed September 03, 2018
    8.8
    Excellent
    Seok from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in August 2018
    Excellent”
    Good location with quiet environment. Room and bathroom are clean. Smooth check in and the staff, Sam brought us to the room (good hospitality), thanks Sam! I'll definitely come back when I visit Penang next time.
    Reviewed August 25, 2018
    8.0
    Excellent
    Sharon from United States
    Couple
    Executive Family
    Stayed 3 nights in July 2018
    Overall - Great”
    I picked this place because of the ambiance and colonial design. Overall, the hotel room is clean. If you like to stay at a quiet place, choose this place. For the location wise, it's close to a lot of tourist places.
    Reviewed July 21, 2018
    Dear Sharon, Thank you for your kind feedback. We are glad that you have enjoyed your stay with us. And we look forward to further improve our services to give our guest the best staying experience at The Museum Hotel Penang. We look forward to your return in the near future. Regards, Jonathan (Front Office Executive) Museum Hotel Penang
    Responded August 02, 2018
    Museum Hotel Penang
    9.6
    Exceptional
    Krystian from Hong Kong
    Couple
    Jacuzzi Suite-1 King
    Stayed 1 night in September 2018
    Fabulous Colonial Suite”
    The Colonial Suite is an amazing treat, nice building, friendly staff
    Reviewed September 26, 2018
    8.0
    Excellent
    Salwan from Canada
    Solo traveler
    Standard Room - Single Bed
    Stayed 1 night in February 2017
    Charming hotel”
    Slightly out of the way down a side street for some peace and quiet, however despite that, very easy to find and not too far from the main attractions. Bus stop just a few minutes walk from the hotel and there are some good restaurant options nearby too. The staff were extremely helpful and friendly. Lovely historic building. Bed very comfortable, air conditioning worked great in the Malaysian heat. Breakfast options limited but overall just enough to get the day started. Would certainly book here again.
    Reviewed May 21, 2017
    3.6
    gregory from Australia
    Couple
    Standard Twin
    Stayed 2 nights in September 2018
    Acceptable”
    Bad location street it is located in has derelict buildings in it,rubbish piled up in the street no footpaths to walk on . Would recommend booking a hotel at least 3 blocks or more to the east, of this location At check in was changed an additional heritage tax and another tax after already paying a service and 10% tax when booked on line On check in asked if there was a touris information centre anywhere and they said they don’t. Know. It is ever hotel check in counters job to know everything about there surrounding area ie bus locations,tourist info centres, local. Attractions and sights to see ,etc. they had no maps no brochures etc The rooms have no wardrobes for your clothes despot room to fit one, the bathroom doors slam into the walls we could hear other rooms and they could hear ours a simple door closer or at the very least a rubber bump stop would help reduce this problem,. One of the beds squeaked badly again some extra screws or bracing could have helped etc.......
    Reviewed September 20, 2018
    8.4
    Excellent
    Sean from Singapore
    Solo traveler
    Standard Room - Single Bed
    Stayed 3 nights in November 2017
    Single Room”
    Room was small but completely adequate for a solo traveler. The bed was comfortable, pillow was plush and toilets were clean. Can't really ask for more. Did not try the restaurant (penang is full of great street food). Location was about 5 minutes fast walk or 10 minutes leisurely walk to the main part of georgetown.
    Reviewed May 22, 2018
    Dear Sean, Thank you for your kind feedback. We are glad to hear that you have enjoyed your stay with us. And we look forward to further improve our services to give our guest the best staying experience at The Museum Hotel Penang. We look forward to your return in the near future Regards, Jonathan (Front Office Executive) Museum Hotel Penang
    Responded August 02, 2018
    Museum Hotel Penang
    9.2
    Exceptional
    Anne from France
    Solo traveler
    Deluxe Double
    Stayed 3 nights in May 2018
    Love the hotel style, very nice perenakan”
    The restaurant and breakfast is subcontracted to a sweet couple, but the food despite their effort is very average( I’m talking about breakfast). The atmosphere in the restaurant doesn’t exit, they don’t set the tables so it seems dead. We told them but they didn’t listen! Georgetown is so lively, eating at the hotel wasn’t attractive enough. We had our last breakfast at the Mug cafe it was awesome !
    Reviewed May 11, 2018
    Dear Anne, Thank you for your kind feedback. We are glad to hear that you have enjoyed your stay with us. And we look forward to further improve our services to give our guest the best staying experience at The Museum Hotel Penang. We look forward to your return in the near future Regards, Jonathan (Front Office Executive) Museum Hotel Penang
    Responded August 02, 2018
    Museum Hotel Penang
    8.8
    Excellent
    CHUI from Hong Kong
    Couple
    Standard Twin
    Stayed 4 nights in March 2017
    Comfortable hotel with friendly staffs”
    It is originally an old Chinese big house and now refurnished with mixed of classic furniture and modern style. It is a little bit off the most popular area of George Town. However, no problem to me because it will be more quiet than in the shopping area. Their staffs are very friendly and helpful. Just one bad things happened. The roof ceiling cardboard fell down when we went out one night. Thank God! Otherwise, we will get hurt!! Their staffs come to our room to sort out the problem at once when we called them. I won't complain them because I think it was really an accident. Anyway, will restay this hotel when I visit Penang in future.
    Reviewed March 10, 2018
    8.8
    Excellent
    Puvanes from Malaysia
    Family with young children
    Duplex Quadruple Room
    Stayed 3 nights in January 2018
    Wonderful Stay!”
    First time staying at a boutique type hotel. Had a amazing time there and a great place to stay with young children. Both my 7 and 12 years children enjoyed the stay. Room was clean and the bed was comfy. Had 2 bathrooms so it was convenient with kids. Staff were friendly and helpful. Learned a great deal on the history of the building. Simply a wonderful stay.
    Reviewed February 07, 2018
    7.6
    Very good
    wen from Malaysia
    Group
    Duplex Quadruple Room
    Stayed 1 night in December 2017
    Nice and antique boutique hotel”
    Spacious room and compliment to bathroom which consist of 2 shower rooms and 2 toilets in the room. So it was saved time when you have 4 persons to use the bathroom at the same time. Walking distance to restaurants, cafe and some sightseeing and street art.
    Reviewed December 29, 2017
    8.0
    Excellent
    Ilango from Malaysia
    Solo traveler
    Standard Twin
    Stayed 1 night in December 2017
    Pleasant experience”
    The staying in the Museum hotel was very pleasant and enjoyable for myself. I liked the location very much. The front liner everywhere were very nice and polite. The main problem I faced was the lack of air condition in the rooms. This has made my sleep almost unbearable!
    Reviewed December 22, 2017
    9.6
    Exceptional
    ummu from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in December 2017
    satisfied honeymoon lover”
    i really love to stay here. for those who like to stay in an antique hotel you can be here to experience it. i request special bed with rose bed but they give me more with a slice of cake for us as we told them we are on honeymoon trip.the facilities n staff were helpful.overall im satisfied!
    Reviewed December 22, 2017
    7.2
    Very good
    Pongchawee from Thailand
    Couple
    Deluxe Double
    Stayed 2 nights in August 2018
    The roon was not clean enough”
    Not cleaned and the front has no information much for tourist
    Reviewed September 17, 2018
    12345
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    Museum Hotel Penang
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    • Excellent location
    • The Camera Museum
    • Komtar Bus Terminal is within 0.81 km