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Very good7.9
Based on 6187 reviews
91% would recommend to a friend
Mutiara Hotel Johor Bahru
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Swimming pool
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7.9 Very good guest rating
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"Excellent buffet breakfast and spacious rooms. Located next..."

WEILISingapore
Ballroom
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8.1 Excellent location
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8.1Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
Suite
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  • City view
  • 60 m²/646 ft²
  • 1 king bed
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Deluxe
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  • City view
  • 34 m²/366 ft²
  • 2 single beds or 1 double b...
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Executive Club
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  • City view
  • 34 m²/366 ft²
  • 2 single beds or 1 king bed
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Superior
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  • City view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
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Verified guest reviews

Agoda Reviews (6187)
Filter by guest type:
Cleanliness7.9
Facilities7.5
Location8.1
Room comfort and quality7.9
Service7.9
Value for money8.0
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12345
6.0
veron from Malaysia
Business traveler
Superior
Stayed 1 night in September 2017
-
-
Reviewed November 15, 2017
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8.8
Siew from Malaysia
Couple
Superior
Stayed 1 night in November 2017
Good location
We are very glad to find that the room is spacious and well maintained. The staffs are very helpful and polite. There are shopping areas and many delicious food nearby.
Reviewed November 15, 2017
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10.0
Fauziah from Malaysia
Family with teens
Superior
Stayed 1 night in November 2017
fully recommended with 5 star treatment in overall including food, room, view and facilities.
Most important is that Mutiara JB is a 5 star hotel with a 24-hour coffee house facility and of course with the most nice selection
Reviewed November 15, 2017
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8.4
Eng from Singapore
Solo traveler
Superior
Stayed 1 night in November 2017
Excellent
Room is very big and spacious.
Reviewed November 14, 2017
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7.2
Marilyn from Singapore
Couple
Deluxe
Stayed 1 night in November 2017
Clean and spacious
Although the hotel is abit old, but the room are clean and spacious. Holiday Plaza is just beside, and ksl is like 5-10mins walk. Not sure why there is bedroom slipper given, the bathroom floor are so cold. Other than this, all are fine.
Reviewed November 13, 2017
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8.0
Kin from Singapore
Business traveler
Superior
Stayed 1 night in November 2017
great location
clean and big room
Reviewed November 12, 2017
Dear guest, Thank you for giving us the opportunity to serve you. We certainly look forward to your return trip to our hotel where we trust you will have a memorable experience. Kind regards - Ahmad Bukhari, General Manager
Responded November 13, 2017
Mutiara Hotel Johor Bahru
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7.2
Sarah from Singapore
Couple
Superior
Stayed 2 nights in November 2017
Buffet breakfast spread is so good! ❤️
Train the employees to smile, especially in the reception area. Our bedsheet was torn but all of our request we’re granted (KingBed, Non Smoking Room) The breakfast buffet was awesome! The pool looks dirty 😅 Maybe its time for some renovation. But overall, we enjoy our stay 💕💕
Reviewed November 12, 2017
Dear guest, Thank you for your review. Meanwhile, I sincerely apologize for any inconveniences caused; your comments have been shared with the departments concerned so that they may be addressed. We are looking forward to your next visit soon. Kind regards - Ahmad Bukhari, General Manager
Responded November 13, 2017
Mutiara Hotel Johor Bahru
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8.4
Aaron from Malaysia
Business traveler
Deluxe
Stayed 1 night in November 2017
Nice & Convenient Location
Had a good sleep except for the sound of running water due to the faulty Toilet Flush system .
Reviewed November 12, 2017
Dear Guest, Thank you for your review. Meanwhile, I sincerely apologize for any inconveniences caused; your comments have been shared with the department concerned so that they may be addressed. We are looking forward to your next visit soon. Kind regards, Ahmad Bukhari General Manager
Responded November 13, 2017
Mutiara Hotel Johor Bahru
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7.2
Aishah from Singapore
Couple
Superior
Stayed 1 night in November 2017
Very good
There is no Crockery (Spoons, small plates), otherwise all is find. This is the first time we stay here and if there is opportunity we will return. Overall staying is good.
Reviewed November 09, 2017
Dear guest, Thank you for staying with us recently. We have taken note of your comments and would do our utmost to provide better quality services and we shall look forward to your next visit soon. Kind regards, Ahmad Bukhari General Manager
Responded November 13, 2017
Mutiara Hotel Johor Bahru
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2.0
Li from Singapore
Couple
Superior
Stayed 30 nights in October 2017
poor old dirty hotel. 2 star level hotel only
dirty towel, poor housekeeping service, poor room service, poor management, still dirty room condition after housekeeping
Reviewed November 08, 2017
Dear guest, Thank you for staying with us recently. We have taken note of your constructive feedback and we sincerely apologize for any inconveniences caused; your comments have been shared with the concerned departments for further action. Please feel free to contact us should you require further assistance, and we hope to have the opportunity to serve you again in the future. Kind regards, Ahmad Bukhari General Manager Mutiara Johor Bahru
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Mutiara Hotel Johor Bahru
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Mutiara Hotel Johor Bahru
|Very good 7.9
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