Mutiara Taman Negara Hotel
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 Mutiara Taman Negara Hotel
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7.8
Very good
/10
(961 reviews)See what guests said
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9.1
Exceptional
Location rating score
Exceptional location
Parking
Available

Mutiara Taman Negara Hotel

Kuala Tahan, Kuala Tahan, Kuala Tahan, Malaysia, 27000 - See map
"The bungalows were really nice with comfortable beds, a modern bathroom, TV, etc."
michael - January 2, 2018
Exceptional reputation
Recommended by 91% of guests
Excellent service
8.0 rating for service
  • Airport transfer

  • Air conditioning

  • Daily housekeeping

  • Bar

  • Garden

Value for money7.4
Distance to city center270.0 km
Location rating9.1

Rooms available at Mutiara Taman Negara Hotel

7.7
Very good
Room comfort & quality
Chalet Suite
Chalet Suite
...
  • Room size: 62 m²/667 ft²
  • Nature view
  • 1 double bed or 2 single be...
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Deluxe Suite
Deluxe Suite
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed
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Chalet
Chalet
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 single beds
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Family Chalet Suite
Family Chalet Suite
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 king bed or 1 single bed
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Chalet Triple
Chalet Triple
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 3 single beds
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Bungalow
Bungalow
...
  • Room size: 126 m²/1356 ft²
  • River view
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Chalet Suites Half Board
Chalet Suites Half Board
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Family Chalet (2 Adults + 2 Children)
Family Chalet (2 Adults + 2 Children)
...
  • Room size: 42 m²/452 ft²
  • Nature view
  • 1 queen bed and 1 bunk bed
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Double Half Board
Double Half Board
...
  • Room size: 42 m²/452 ft²
  • Garden view
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Double or Twin
Double or Twin
...
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    What people love about Mutiara Taman Negara Hotel

    • 10.0
      Exceptional

      "This place was excellent."

      James T.

      |

      February 10, 2017

    • 8.0
      Very good
      Breakfast

      "The buffet breakfast was very good and vary"

      cinzia

      |

      January 21, 2018

    • 8.8
      Excellent
      Bathroom

      "Overall great room with a safe, full shower facilities, hot water which my mom enjoyed."

      JULIAN

      |

      March 26, 2018

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    More about Mutiara Taman Negara Hotel

    More about Mutiara Taman Negara Hotel

    8.4
    Excellent

    "We are enjoy stay here"

    MAZLINA

    |

    December 28, 2018

    An overview

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    What they offer

    9.6
    Exceptional
    Staff 

    "Friendly staff assisting during check-in & recommending tour..."

    Mohd S.

    |

    January 2, 2019

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    Property's guest policies

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    Reviews of Mutiara Taman Negara Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (961)Booking.com Reviews (1149)
    7.8
    /
    10
    Cleanliness7.5
    Facilities7.5
    Location9.1
    Room comfort and quality7.7
    Service8.0
    Value for money7.4
    Rating
    9+ Exceptional (123)
    8-9 Excellent (182)
    7-8 Very Good (217)
    6-7 Good (107)
    <6 Below Expectation (96)
    Time of the year
    Mar - May (179)
    Jun - Aug (207)
    Sep - Nov (145)
    Dec - Feb (194)
    All languages
    All guests (961)
    All room types

    Show reviews that mention 

    Showing 725 verified guest comments
    12345
    8.0
    Excellent
    Robert from United States
    Couple
    Chalet
    Stayed 2 nights in November 2018

    Nice for being in a rainforest ”

    This is a tough property to review as it is in the rain forest national park. There are no other accommodations in the rainforest. The little town across the little river has accommodations but they are mainly for backpackers. Thus, there is really no competition. The cabins at Mutiara Tamaan Negara are rather nice but their is no WiFi. There is WiFi in their restaurant but it is very very slow. The cabins themselves are comfortable enough but since there is a rainforest surrounding them, you need to set your expectations a bit lower. There are wild monkeys, lizards, etc. everywhere so it isn’t uncommon to find something in or around your cabin. As for meals, there are rather expensive and rather ordinary. The restaurant is nice looking but seem to have a lot of ants. I guess it is hard to control them in that environment.

    Reviewed November 18, 2018
    6.8
    Good
    Jasey from Malaysia
    Family with young children
    Stayed 2 nights in February 2019

    Good Location and atmosphere but bad service”

    We booked through agoda for the Bungalow, but upon check in was informed that it's only for the normal chalet. With the higher price we paid and no other explanation given after inquired, we given up as we are coming in a group of 12 (another booking was under bungalow as well). Thanks for the accommodation but we need a proper trained receptionist to attend to your customer upon check in.

    Reviewed February 17, 2019
    8.0
    Excellent
    Diong from Malaysia
    Family with young children
    Chalet
    Stayed 2 nights in June 2018

    Good”

    Hotel was clean, beds were comfortable, staffs were friendly and good breakfast. Beautiful nature hotel, big trees, we saw beautiful birds, frog and we saw 3 wild boars were looking for food at night. The hotel was kind to add a bed for free for my children.

    Reviewed June 14, 2018
    9.6
    Exceptional
    Mohd from Malaysia
    Family with young children
    Chalet
    Stayed 2 nights in September 2017

    Very close to the nature”

    The place is big and you might get a chalet that is far away. The good thing is, the further away it is from the restaurant and reception, the closer you get to the forest. If you are travelling with kids, might be a good idea to request a chalet that is nearrer to the facilities.

    Reviewed April 09, 2018
    8.0
    Excellent
    Kev from Malaysia
    Group
    Stayed 2 nights in December 2017

    Sweet and simple”

    Great location Comfortable bed Nice room Good bathroom Good water pressure Comes with a bidet Staff was very courteous Very Poor selection of t.v. shows Next to no hotel activity like a pool etc Food & drinks are over priced and of poor quality Massage service is way too expensive Jungle programs are also over priced if booked via the hotel Mini mart is definitely very pricey Alot of monkeys around so must be extra careful. Make sure you have enough cash on hand since there is no ATM best to bring own games n movies too keep yourself occupied at night since the hotel has none Bring own snacks as well.

    Reviewed December 26, 2017
    8.4
    Excellent
    Szilard from Hungary
    Family with young children
    Stayed 3 nights in October 2017

    Perfect location”

    It is the perfect location if you want to be in the park (other accommodation is across the river). The food is good for the money, the buffet is good enough and the a la carte is good too. plenty of space, lots of jungle :) loved it and the jungle trekking definitely will go back

    Reviewed November 13, 2017
    8.8
    Excellent
    desmond from Malaysia
    Family with young children
    Stayed 2 nights in June 2017

    Mother Nature Right On Your Door Step”

    When there with my kids (Age 9,12,13,17). A Must visit before we die (if we love the forrest). Going places was so easy and informative. Locals were very friendly. Foods was easy and good + not expensive.

    Reviewed June 08, 2017
    8.0
    Excellent
    QATADA from Jordan
    Family with teens
    Chalet Suite
    Stayed 2 nights in April 2016

    Nice chalet in the heart of jungle with river view balcony”

    Great location inside jungle .our chalet has river view .nice breakfast buffet. Staff are nice .all chalet made of wood so expect many insects if u let ur door open. Chalet needs its wood renovation and maintenance. Price is too high but location is amazing.mini market available in area. As well the resort restaurant but food price is high. Money exchange rate is very high.so advised to change money in kualalumpur or your main city before coming to taman negara. I loved stay there inside jungle and the heavy rain sound is amazing where u can sit in ur covered balcony and enjoy rain and river view at same time.

    Reviewed April 02, 2017
    10.0
    Exceptional
    atira from Malaysia
    Group
    Stayed 1 night in March 2017

    Worth the money”

    I rent triple room type chalet for 4 of us. Behind our room is the entrance to the jungle walk teresek hill and canopy walk. I'm very satisfied with the services. Because they allowed us for early check in and late check out. After check out, actually we've continued our activity to the lake bekoh and it finished at 6pm. This hotel provide us a hostel just for shower and change clothes even though we already check out from the hotel !

    Reviewed March 27, 2017
    10.0
    Exceptional
    Dawn from United Kingdom
    Couple
    Stayed 3 nights in March 2017

    10/10 resort!! highly recommended ”

    Beautiful resort with hiking trails on the doorstep. Chalets are clean with great facilities and surrounded by nature. All of the staff were friendly, professional and exceptionally welcoming. The food in restaurant was excellent, compliments to the chef! The guided activities were very enjoyable and the guide was excellent. We learnt so much about the forest, nature and the local people. Thank you for making us feel like VIPs. 10 out 10 for everything!!

    Reviewed March 24, 2017
    8.8
    Excellent
    Andri from Indonesia
    Group
    Chalet
    Stayed 1 night in January 2017

    Great hotel at great location”

    Staying in this hotel has offered us a great experience. There are some activities that can be done thru the hotel services, but if you want cheaper price, some activities e.g. canopy walk, can be accessed without tourist guide, hence you only need to pay the fee for jungle entrance and the activity itself. The chalet is great, the breakfast is nice, for lunch and dinner you may go to the nearby floating restaurants for the alternative options. Overall, it's a great place to stay. It's recommended not to go there during rainy season, if not you're going to spend most of your time in your chalet since most of the activities will be closed due to rain.

    Reviewed March 14, 2017
    10.0
    Exceptional
    James from United States
    Solo traveler
    Chalet
    Stayed 3 nights in February 2017

    Exceptional”

    This place was excellent. When I read reviews, I was led to believe it was expensive for a stay. Checked other establishments out. Yes, there are far less in cost; However, they are not better situated(across river, not a big deal.) but, you are staying a walking distance from park. The staff are the friendliest and helpful you will meet. Many activities and just a great place to relax and enjoy the jungle noises(music) at night. The resort is well maintained, Nice Restuarant, Complementary breakfast buffet and night menu accomidates all tastes. My only downfall sasifaction and not their fault per se is that local dishes are dummed down for foreigners.I being a chef want the real deal. Other than that is that restaurant is well kept. I cannot see any group or person not enjoying their stay. I want and will return again.

    Reviewed February 10, 2017
    8.8
    Excellent
    Andri from Indonesia
    Family with young children
    Chalet
    Stayed 1 night in December 2016

    Great outdoor activities”

    The location is superb for everyone who needs to stay away from the hectic city life. Among the activities that worth to try are Jungle Night Walk, Rapid Shooting and Visit to Native People Village, and Canopy Walks !!!

    Reviewed December 19, 2016
    8.8
    Excellent
    Dana from Malaysia
    Couple
    Chalet
    Stayed 1 night in September 2016

    Nature retreat”

    Perfectly situated right at the Kuala Tahan gate for the National Park. Room is clean, with sounds of nature surround us at night. A very friendly staff (Mr. Sakhti, if not mistaken)had chit chat with us and shared few tips on the trekking up to Bukit Teresek and canopy walkway. Food at the restaurant was good. Will recommend this hotel to those who seek adventure and also relaxing :)

    Reviewed October 01, 2016
    8.3
    Excellent
    Marmah from Australia
    Couple
    Chalet
    Stayed 2 nights in January 2016

    Staff are helpful n friendly...”

    Fun, enjoyable n relaxing

    Love my stay at Mutiara... Staff are friendly n helpful... There's a lot of activities to do... Just pray no rain during your visit so u can participate in al the activities especially the canopy walk... It's pricey but worth it

    Reviewed January 25, 2016
    8.0
    Excellent
    LEE from Malaysia
    Couple
    Chalet
    Stayed 2 nights in December 2015

    Food & Location”

    Food, Location & Environment

    Little pamper for a trip to the jungle. Location is great as it is just at the entrance to the jungle and riverside. Food is superb though it is pricey. Bathroom is new and spacious. Friendly hotel manager. Was allowed for late check out due to activity late end. Should adjust on the activities pricing for guest's convenience as we can get the same package with a much lower price.

    Reviewed December 23, 2015
    9.0
    Exceptional
    Jagatheesan from Malaysia
    Couple
    Chalet Suite
    Stayed 3 nights in September 2015

    Amazing experience with excellent customer service”

    Good food, cosy accommodation and world class customer service

    Pleasant stay, ever smiling staff who is always there to assist. The Resort's Operations Manager was the best I ever met in many years. The activities were adventurous and well organized. A perfect resort for travelers who loves to be close to nature

    Reviewed September 20, 2015
    9.0
    Exceptional
    Muhammad from Singapore
    Couple
    Chalet
    Stayed 1 night in June 2015

    Very Well managed”

    The location, comfortable, the General Manager

    Our stay was very comfortable and the manager mr Sathi was very accomodating and friendly. He also went out of his way to help us when we had to leave early due to a family emergency. Overall, a pleasureable stay, and we will be coming back.

    Reviewed June 15, 2015
    8.0
    Excellent
    Intan from Malaysia
    Couple
    Chalet
    Stayed 3 nights in June 2015

    Value for Money”

    Friendly staff, very clean room and helpful staff.

    Our stay was very good nothing to complaint about. They really know how to take their guests. They have very friendly and helpful staff. We just need pack our beg and just go there because they will arrange all the activity for us. No need to do any research just go and do whatever activity we like. Thanks to all the staff there and we very enjoy our stay, we will repeat again soon.

    Reviewed June 10, 2015
    9.3
    Exceptional
    Farhana from Malaysia
    Couple
    Chalet
    Stayed 2 nights in September 2013

    The best resort in Taman Negara”

    Location, activities, nature

    We love Mutiara Taman Negara for its location. It is the ONLY resort located within Taman Negara and u can enjoy direct access to the jungle. A path leading to the canopy walkway is easily accesible via the hotel compound. Nature activities packages are provided by the hotel(charges apply). There's a decent restaurant but for those who prefer local restaurants, plenty are available with via a quick boatride.

    Reviewed April 13, 2014
    12345
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