Mutiara Taman Negara Hotel

Mutiara Taman Negara Hotel

Kuala Tahan, Kuala Tahan, Kuala Tahan, Malaysia, 27000
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Chalet Mutiara Taman Negara Hotel
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    Mutiara Taman Negara Hotel Reviews

    7.8
    Very good
    /10
    (953 reviews)See what guests said
    10.0
    Exceptional

    "This place was excellent."

    James T.

    -

    February 10, 2017

    8.0
    Excellent service
    Recommended by 94% of guests

    Things you’ll love about Mutiara Taman Negara Hotel

    Things you'll love

    • Airport transfer

    • Air conditioning

    • Daily housekeeping

    • Bar

    Exceptional
    Location
    9.1
    See map
    Exceptional location
    Value for money7.4
    Distance to city center270.0 km
    Location rating9.1

    Rooms available at Mutiara Taman Negara Hotel

    7.7
    Very good
    Room comfort & quality
    Chalet Suite
    Chalet Suite
    ...
    • Room size: 62 m²/667 ft²
    • Nature view
    • 1 double bed or 2 single be...
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 62 m²/667 ft²
    • Balcony/terrace
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    Chalet
    Chalet
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds
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    Family Chalet Suite
    Family Chalet Suite
    ...
    • Room size: 42 m²/452 ft²
    • Balcony/terrace
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    Chalet Triple
    Chalet Triple
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 3 single beds
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    Bungalow
    Bungalow
    ...
    • Room size: 126 m²/1356 ft²
    • River view
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    Chalet Suites Half Board
    Chalet Suites Half Board
    ...
    • Room size: 42 m²/452 ft²
    • Balcony/terrace
    Enter dates to see prices
    Family Chalet (2 Adults + 2 Children)
    Family Chalet (2 Adults + 2 Children)
    ...
    • Room size: 42 m²/452 ft²
    • Nature view
    • 1 queen bed and 1 bunk bed
    Enter dates to see prices
    Double Half Board
    Double Half Board
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    Enter dates to see prices
    Family room Standard
    Family room Standard
    ...
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      What people love about Mutiara Taman Negara Hotel

      • 8.4
        Excellent

        "We are enjoy stay here"

        MAZLINA

        |

        December 28, 2018

      • 9.6
        Exceptional
        Staff 

        "Friendly staff assisting during check-in & recommending tour option."

        Mohd S.

        |

        January 2, 2019

      • 8.0
        Very good
        Breakfast

        "The buffet breakfast was very good and vary"

        cinzia

        |

        January 21, 2018

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      More about Mutiara Taman Negara Hotel

      More about Mutiara Taman Negara Hotel

      8.0
      Very good

      "Generally room clean and comfortable."

      Andrew

      |

      May 30, 2018

      An overview

      Show less

      What they offer

      8.8
      Excellent

      "We stayed in the family chalet and all of us (Adults ) had a..."

      JULIAN

      |

      March 26, 2018

      Read more reviews
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
      The attraction Canopy Walk activity in Mutiara Taman Negara has been closed by local authority due to maintenance purpose until further notice.

      Reviews of Mutiara Taman Negara Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (953)Booking.com Reviews (1170)
      7.8
      /
      10
      Cleanliness7.5
      Facilities7.5
      Location9.1
      Room comfort and quality7.7
      Service8.0
      Value for money7.4
      All languages
      All guests (953)
      All room types

      Show reviews that mention 

      Showing 719 verified guest comments
      12345
      8.0
      Excellent
      Robert from United States
      Couple
      Chalet
      Stayed 2 nights in November 2018

      Nice for being in a rainforest ”

      This is a tough property to review as it is in the rain forest national park. There are no other accommodations in the rainforest. The little town across the little river has accommodations but they are mainly for backpackers. Thus, there is really no competition. The cabins at Mutiara Tamaan Negara are rather nice but their is no WiFi. There is WiFi in their restaurant but it is very very slow. The cabins themselves are comfortable enough but since there is a rainforest surrounding them, you need to set your expectations a bit lower. There are wild monkeys, lizards, etc. everywhere so it isn’t uncommon to find something in or around your cabin. As for meals, there are rather expensive and rather ordinary. The restaurant is nice looking but seem to have a lot of ants. I guess it is hard to control them in that environment.

      Reviewed November 18, 2018
      8.0
      Excellent
      Diong from Malaysia
      Family with young children
      Chalet
      Stayed 2 nights in June 2018

      Good”

      Hotel was clean, beds were comfortable, staffs were friendly and good breakfast. Beautiful nature hotel, big trees, we saw beautiful birds, frog and we saw 3 wild boars were looking for food at night. The hotel was kind to add a bed for free for my children.

      Reviewed June 14, 2018
      3.6
      Roisin
      Group
      Chalet
      Stayed 2 nights in April 2019

      Dirty and didn’t sleep a wink”

      The chalets are clearly very dated and are filthy, we had to move the bed away from the wall for fear of what would fall down on us from the ledge above which had cobwebs and bugs all over it. The bathroom had blood and poo stains over the walls and windows. Lamps didn’t work and had stains all over them. Appreciate these are dated but that does not warrant how filthy they are. As for dinner, we had food included but relied on the tuck shop to eat instant noodles for 2 days as the buffet had bugs in all of the food.

      Reviewed May 04, 2019
      6.8
      Good
      Jasey from Malaysia
      Family with young children
      Stayed 2 nights in February 2019

      Good Location and atmosphere but bad service”

      We booked through agoda for the Bungalow, but upon check in was informed that it's only for the normal chalet. With the higher price we paid and no other explanation given after inquired, we given up as we are coming in a group of 12 (another booking was under bungalow as well). Thanks for the accommodation but we need a proper trained receptionist to attend to your customer upon check in.

      Reviewed February 17, 2019
      9.6
      Exceptional
      Mohd from Malaysia
      Family with teens
      Stayed 2 nights in April 2018

      Back to Nature trip”

      Friendly staff assisting during check-in & recommending tour option. Check-in procedure takes less than 10 minutes and we are free for any kind of adventurous activity. Enjoy staying here and will come again to explore more.

      Reviewed January 02, 2019
      7.2
      Very good
      Hazem from Malaysia
      Couple
      Chalet
      Stayed 3 nights in December 2018

      Mafnificant but Unmaintained resort”

      Pros Good location Magnificent buildings Friendly staff Cons No maintenance of the buildings structure,dusty, badly smell rooms Boring breakfast Expensive boat transportation No enough maps/ information available

      Reviewed December 25, 2018
      8.0
      Excellent
      Kev from Malaysia
      Group
      Stayed 2 nights in December 2017

      Sweet and simple”

      Great location Comfortable bed Nice room Good bathroom Good water pressure Comes with a bidet Staff was very courteous Very Poor selection of t.v. shows Next to no hotel activity like a pool etc Food & drinks are over priced and of poor quality Massage service is way too expensive Jungle programs are also over priced if booked via the hotel Mini mart is definitely very pricey Alot of monkeys around so must be extra careful. Make sure you have enough cash on hand since there is no ATM best to bring own games n movies too keep yourself occupied at night since the hotel has none Bring own snacks as well.

      Reviewed December 26, 2017
      8.4
      Excellent
      Szilard from Hungary
      Family with young children
      Stayed 3 nights in October 2017

      Perfect location”

      It is the perfect location if you want to be in the park (other accommodation is across the river). The food is good for the money, the buffet is good enough and the a la carte is good too. plenty of space, lots of jungle :) loved it and the jungle trekking definitely will go back

      Reviewed November 13, 2017
      8.0
      Excellent
      QATADA from Jordan
      Family with teens
      Chalet Suite
      Stayed 2 nights in April 2016

      Nice chalet in the heart of jungle with river view balcony”

      Great location inside jungle .our chalet has river view .nice breakfast buffet. Staff are nice .all chalet made of wood so expect many insects if u let ur door open. Chalet needs its wood renovation and maintenance. Price is too high but location is amazing.mini market available in area. As well the resort restaurant but food price is high. Money exchange rate is very high.so advised to change money in kualalumpur or your main city before coming to taman negara. I loved stay there inside jungle and the heavy rain sound is amazing where u can sit in ur covered balcony and enjoy rain and river view at same time.

      Reviewed April 02, 2017
      10.0
      Exceptional
      atira from Malaysia
      Group
      Stayed 1 night in March 2017

      Worth the money”

      I rent triple room type chalet for 4 of us. Behind our room is the entrance to the jungle walk teresek hill and canopy walk. I'm very satisfied with the services. Because they allowed us for early check in and late check out. After check out, actually we've continued our activity to the lake bekoh and it finished at 6pm. This hotel provide us a hostel just for shower and change clothes even though we already check out from the hotel !

      Reviewed March 27, 2017
      10.0
      Exceptional
      Dawn from United Kingdom
      Couple
      Stayed 3 nights in March 2017

      10/10 resort!! highly recommended ”

      Beautiful resort with hiking trails on the doorstep. Chalets are clean with great facilities and surrounded by nature. All of the staff were friendly, professional and exceptionally welcoming. The food in restaurant was excellent, compliments to the chef! The guided activities were very enjoyable and the guide was excellent. We learnt so much about the forest, nature and the local people. Thank you for making us feel like VIPs. 10 out 10 for everything!!

      Reviewed March 24, 2017
      8.8
      Excellent
      Andri from Indonesia
      Group
      Chalet
      Stayed 1 night in January 2017

      Great hotel at great location”

      Staying in this hotel has offered us a great experience. There are some activities that can be done thru the hotel services, but if you want cheaper price, some activities e.g. canopy walk, can be accessed without tourist guide, hence you only need to pay the fee for jungle entrance and the activity itself. The chalet is great, the breakfast is nice, for lunch and dinner you may go to the nearby floating restaurants for the alternative options. Overall, it's a great place to stay. It's recommended not to go there during rainy season, if not you're going to spend most of your time in your chalet since most of the activities will be closed due to rain.

      Reviewed March 14, 2017
      10.0
      Exceptional
      James from United States
      Solo traveler
      Chalet
      Stayed 3 nights in February 2017

      Exceptional”

      This place was excellent. When I read reviews, I was led to believe it was expensive for a stay. Checked other establishments out. Yes, there are far less in cost; However, they are not better situated(across river, not a big deal.) but, you are staying a walking distance from park. The staff are the friendliest and helpful you will meet. Many activities and just a great place to relax and enjoy the jungle noises(music) at night. The resort is well maintained, Nice Restuarant, Complementary breakfast buffet and night menu accomidates all tastes. My only downfall sasifaction and not their fault per se is that local dishes are dummed down for foreigners.I being a chef want the real deal. Other than that is that restaurant is well kept. I cannot see any group or person not enjoying their stay. I want and will return again.

      Reviewed February 10, 2017
      8.8
      Excellent
      Andri from Indonesia
      Family with young children
      Chalet
      Stayed 1 night in December 2016

      Great outdoor activities”

      The location is superb for everyone who needs to stay away from the hectic city life. Among the activities that worth to try are Jungle Night Walk, Rapid Shooting and Visit to Native People Village, and Canopy Walks !!!

      Reviewed December 19, 2016
      8.8
      Excellent
      Dana from Malaysia
      Couple
      Chalet
      Stayed 1 night in September 2016

      Nature retreat”

      Perfectly situated right at the Kuala Tahan gate for the National Park. Room is clean, with sounds of nature surround us at night. A very friendly staff (Mr. Sakhti, if not mistaken)had chit chat with us and shared few tips on the trekking up to Bukit Teresek and canopy walkway. Food at the restaurant was good. Will recommend this hotel to those who seek adventure and also relaxing :)

      Reviewed October 01, 2016
      8.3
      Excellent
      Marmah from Australia
      Couple
      Chalet
      Stayed 2 nights in January 2016

      Staff are helpful n friendly...”

      Fun, enjoyable n relaxing

      Love my stay at Mutiara... Staff are friendly n helpful... There's a lot of activities to do... Just pray no rain during your visit so u can participate in al the activities especially the canopy walk... It's pricey but worth it

      Reviewed January 25, 2016
      8.0
      Excellent
      LEE from Malaysia
      Couple
      Chalet
      Stayed 2 nights in December 2015

      Food & Location”

      Food, Location & Environment

      Little pamper for a trip to the jungle. Location is great as it is just at the entrance to the jungle and riverside. Food is superb though it is pricey. Bathroom is new and spacious. Friendly hotel manager. Was allowed for late check out due to activity late end. Should adjust on the activities pricing for guest's convenience as we can get the same package with a much lower price.

      Reviewed December 23, 2015
      9.0
      Exceptional
      Jagatheesan from Malaysia
      Couple
      Chalet Suite
      Stayed 3 nights in September 2015

      Amazing experience with excellent customer service”

      Good food, cosy accommodation and world class customer service

      Pleasant stay, ever smiling staff who is always there to assist. The Resort's Operations Manager was the best I ever met in many years. The activities were adventurous and well organized. A perfect resort for travelers who loves to be close to nature

      Reviewed September 20, 2015
      8.0
      Excellent
      Intan from Malaysia
      Couple
      Chalet
      Stayed 3 nights in June 2015

      Value for Money”

      Friendly staff, very clean room and helpful staff.

      Our stay was very good nothing to complaint about. They really know how to take their guests. They have very friendly and helpful staff. We just need pack our beg and just go there because they will arrange all the activity for us. No need to do any research just go and do whatever activity we like. Thanks to all the staff there and we very enjoy our stay, we will repeat again soon.

      Reviewed June 10, 2015
      9.3
      Exceptional
      Farhana from Malaysia
      Couple
      Chalet
      Stayed 2 nights in September 2013

      The best resort in Taman Negara”

      Location, activities, nature

      We love Mutiara Taman Negara for its location. It is the ONLY resort located within Taman Negara and u can enjoy direct access to the jungle. A path leading to the canopy walkway is easily accesible via the hotel compound. Nature activities packages are provided by the hotel(charges apply). There's a decent restaurant but for those who prefer local restaurants, plenty are available with via a quick boatride.

      Reviewed April 13, 2014
      12345
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