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My Apartments High Street Kensington

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Good6.8
Based on 37 reviews
My Apartments High Street Kensington
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9.2 Exceptional location
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9.2Location
  • 400 meters to public transportation

  • Free Wi-Fi in all rooms

  • Airport transfer

  • Laundry service

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Room choices
1 Bedroom Apartment
...
  • 36 m²
  • Non-smoking
  • 1 double bed and 1 sofa bed
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1 Bedroom Apartment (3 Adults)
...
  • 35 m²
  • Non-smoking
  • 1 double bed and 1 sofa bed
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Studio Apartment - 2 Person
...
  • 24 m²
  • Non-smoking
  • 1 double bed
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Nearest essentials

Airports
  • 17 kilometers to
  • London City Airport (LCY)
  • 19 kilometers to
  • London Heathrow Airport (LHR)
Public transportation
  • 400 meters to
  • High Street Kensington Tube Station
  • 800 meters to
  • Gloucester Road Tube Station
Hospital or clinic
  • 800 meters to
  • Bupa Cromwell Hospital
Pharmacy
  • 450 meters to
  • Boots
Convenience store
  • 1.7 kilometers to
  • Sainsbury's Local
Cash withdrawal
  • 150 meters to
  • ATM

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An overview

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Some helpful facts

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Announcements

Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
Check-in or check-out outside the mentioned hours may be subject to an additional charge.

Verified guest reviews

Agoda Reviews (37)
Booking.com Reviews (896)

3.4

Filter by guest type:
  • Cleanliness 6.2
  • Facilities 5.4
  • Location 9.2
  • Room comfort and quality 6.0
  • Service 6.6
  • Value for money 6.8
Review score
  • Cleanliness 6.7
  • Facilities 3.0
  • Location 9.3
  • Room comfort and quality 6.0
  • Service 4.0
  • Value for money 5.3
  • Cleanliness 5.5
  • Facilities 5.3
  • Location 9.5
  • Room comfort and quality 4.0
  • Service 5.5
  • Value for money 7.0
  • Cleanliness 7.0
  • Facilities 4.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 5.0
  • Value for money 8.0
  • Cleanliness 5.1
  • Facilities 5.3
  • Location 8.9
  • Room comfort and quality 5.2
  • Service 6.6
  • Value for money 6.0
Very good
  • Cleanliness 7.0
  • Facilities 6.7
  • Location 9.5
  • Room comfort and quality 6.0
  • Service 7.5
  • Value for money 7.5
Very good
  • Cleanliness 7.3
  • Facilities 5.5
  • Location 9.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.7
Provided by verified guests of Agoda
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Room type
  • 1 Bedroom Apartment (3 Adults)
  • 1 Bedroom Apartment
  • Studio Apartment - 2 Person

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Showing 33 verified guest comments
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5.6
Stuart from United Kingdom
Business traveler
Studio Apartment - 2 Person
Stayed 1 night in June 2017
Disorganised”
I've never been so harrassed, chased more than 5 times prior to arrival to confirm arrival time even after confirming. Received a call at 10pm the night before once again chasing for the arrival time. On the day had to text, email & call to confirm arrival time only to find nobody on site with a 15 minute wait outside. Once in found the room wasn't ready, left the apartment for a couple of hours only to be called again to ask what time I would be back. A couple of hours later I was called to ask what time I would leave the next day. Finally later in the evening was called again to say there was money due on the account when I'd paid the booking company in advance & was told the lower price the booking company had been charged because the room payment hasn't been assigned to the booking. If they sort out their organisation the apartment would have been a decent choice.
Reviewed July 01, 2017
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3.6
Sara from Hong Kong
Couple
1 Bedroom Apartment (3 Adults)
Stayed 6 nights in May 2017
Disappointment ”
The location is great. It is very close to the tube and right next to Hyde Park. However, please don't expect to receive any service from the Apartment at all. I tried to call the reception during office hour but no one pick up. Please note that you only receive one set of towels and there are additional charges for replacement. Information does not shown on the Agoda page. The staff in Customer care hotline are much nicer. I called them on the day I leave and request a place to store my luggages because no one pick up the phone from the reception again. I can't just left my bags in the reception because it is an outdoor area. The customer care staff was very nice to offer me to store my bags temporarily in the Apartment for 3 hours. Then I went out to. To ensure my bags are safe. I call again to the reception to make sure they are aware of that. However, the receptionist raised her voice to me & told me I must leave at 11 sharp. No communication among the staffs at all.
Reviewed May 19, 2017
1 traveler found this review helpful. Did you? |
5.2
Chitupa from United Kingdom
Family with young children
1 Bedroom Apartment (3 Adults)
Stayed 6 nights in April 2017
Above average”
Room is much smaller than it looks and spare sofa as a bed was very unstable. Extra towels were an extra 5pounds each. We were on the top floor and as there was no elevator we had to climb up 82 steps up to our room and 82 steps down - thank goodness we are super fit - but it was still a push with suitcases.
Reviewed April 23, 2017
1 traveler found this review helpful. Did you? |
6.4
Jodie from Australia
Family with young children
1 Bedroom Apartment
Stayed 3 nights in December 2016
Great location ”
Great location close to tube station and shops. Good to have cooking facilities as eating out gets expensive. Cleanliness could be improved. The property could be fantastic with improved cleaning and cosmetic make over
Reviewed January 09, 2017
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9.2
Scott from Canada
Family with teens
1 Bedroom Apartment (3 Adults)
Stayed 3 nights in December 2016
Very Good location”
The apartments are in a very good location, a short walk from underground station but you can also walk to the main museums (less than 30 minutes). Right across the road from an entrance to Hyde Park and easy access to restaurants and shopping on Kensington High Street. The room is a bit small and tired (needs a paint job) but staff were friendly and helpful. I recommend writing ahead to make sure someone is there to check you in because there is no reception desk (the small office is outside and downstairs below street level).
Reviewed January 04, 2017
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6.0
Annette from United Kingdom
Solo traveler
1 Bedroom Apartment (3 Adults)
Stayed 3 nights in November 2016
Good location for Albert Hall”
No soundproof so you can hear above and below people walking about in apartment and on stairs. We had to wait for nearly an hour before anyone came to check us in. Good location for Royal Albert Hall.
Reviewed November 10, 2016
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8.4
Peter from New Zealand
Couple
1 Bedroom Apartment
Stayed 5 nights in September 2016
Excellent location, value for money.”
It would be hard to find a better address and location than these apartments.which are excellent value for money. We arrived a little early and the delightful Polish cleaner was most helpful in sorting us out and contacting the manager. The accommodation totally suited our needs. Everything you need is in the apartment. The only downside in the lower floor apartment number 3 was the sofa bed in the main bedroom which was broken and dirty. The management might invest in upgrading this.
Reviewed September 30, 2016
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7.6
Ahmed from Saudi Arabia
Family with young children
1 Bedroom Apartment (3 Adults)
Stayed 3 nights in August 2016
Not bad”
The furniture is too old and over used. But the bed is nice and comfortable.
Reviewed August 19, 2016
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9.2
Hando from Estonia
Family with teens
1 Bedroom Apartment (3 Adults)
Stayed 5 nights in August 2016
Great location”
Quiet little street, next to the Hyde Park. Arrived quite late, but luckily the friendly receptionist was still there - in a room below the ground level. The phone number on the Agoda voucher was not correct (at least for the night time), but the one on My Apartments' home page was correct. Stayed in apartment 12 - on third floor. Nice little flat with a kitchen, bedroom and bathroom. Windows opened to the courtyard (light shaft) which was very quiet - just some pigeons cooing. The flat was cleaned every day (even Saturday). The WiFi was a bit unstable.
Reviewed August 10, 2016
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6.4
SAW from Malaysia
Group
1 Bedroom Apartment (3 Adults)
Stayed 5 nights in July 2016
overall ok”
overall ok, but need to have lifts facility for higher floor
Reviewed July 17, 2016
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