My Hotel @ Bukit Bintang
My Hotel @ Bukit Bintang
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"Staff at reception helpful, room was clean and comfortable"

John F.

April 13, 2018

Standard Single Room - Bed My Hotel @ Bukit Bintang
Standard Single Room - Bed
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Lobby My Hotel @ Bukit Bintang
Lobby
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Interior view My Hotel @ Bukit Bintang
Interior view
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Hotel building My Hotel @ Bukit Bintang
Hotel building
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See map My Hotel @ Bukit Bintang
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Excellent
Location
8.0
See all 35 photos My Hotel @ Bukit Bintang
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My Hotel @ Bukit Bintang

Excellent location
- Inside city center
- What's nearby?
Very good
From 3769 reviewsSee what guests said
7.2
/
10
Very good value for money
7.6
Value for money7.6
Distance to city center0.5 km
Location rating8.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.7 km
  • 410 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
This property is in high demand!Booked 65 times this week | 8 travelers are looking at this property right now
Superior Twin Bed
Superior Twin Bed
...
  • Room size: 2.82 m²/30 ft²
  • City view
  • 2 single beds
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Superior Double
Superior Double
...
  • Room size: 2.87 m²/31 ft²
  • City view
  • 1 double bed
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Standard Single Room
Standard Single Room
...
  • Room size: 2 m²/22 ft²
  • Non-smoking
  • 1 single bed
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Family Triple
Family Triple
...
  • Room size: 2.97 m²/32 ft²
  • City view
  • 1 single bed and 1 double b...
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Family Quad
Family Quad
...
  • Room size: 3.14 m²/34 ft²
  • City view
  • 2 double beds
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Standard Room
Standard Room
...
  • Room size: 2.03 m²/22 ft²
  • Shower
  • 1 double bed
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Double Superior
Double Superior
...
  • Room size: 23 m²/248 ft²
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Triple Superior
Triple Superior
...
  • Room size: 25 m²/269 ft²
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Quadruple Superior
Quadruple Superior
...
  • Shower
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Double My
Double My
...
  • Shower
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More about My Hotel @ Bukit Bintang

More about My Hotel @ Bukit Bintang

"Room was clean and friendly staff."

Reviewed November 27, 2017

Teng from Malaysia

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Restoran Al Wira Curry House
10 m Asian, Indian, Malaysian
i The One Restaurant
50 m Asian, Chinese, European
Ngau Kee
120 m Asian, Chinese
Chinese cuisine
Chinese cuisine
Jade Garden Restaurant
70 m Chinese
Kedai Makanan Choi Keng
230 m Chinese
Pudu Hakka Mee
280 m Chinese
Halal food
Halal food
Al-Halabi Gourmet Restaurant
230 m Halal, Lebanese, Mediterranean
Sahara Tent
620 m Halal, Lebanese, Middle Eastern
Trishna
770 m Halal, Indian

What they offer

"Very good value for money."

Simon from Philippines

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (3769)Booking.com Reviews (441)
7.2
/
10
Cleanliness7.2
Facilities6.1
Location8.0
Room comfort and quality7.2
Service7.2
Value for money7.6
Provided by verified guests of Agoda
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Showing 3291 verified guest comments
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6.4
Good
Widia from Indonesia
Couple
Superior Double
Stayed 3 nights in October 2018
No smiling staff”
Staff very rude except the bell boy, towel looks like rags, laundries aren't smelling good. But they offer a good breakfast and the location is good
Reviewed October 16, 2018
2.8
Louis from Indonesia
Family with teens
Superior Double
Stayed 4 nights in October 2018
The dirtiest hotel !!!!!”
I got more than 25 bites of insect .. un-recommended hotel for others to stay.. The first and the last time stay there.. Thanks for all of insect bites me ... Receptionist there unpolite without asking me why directly ask me to sit and wait.. Breakfast not good at all...
Reviewed October 13, 2018
5.2
Amber from Malaysia
Family with teens
Superior Twin Bed
Stayed 1 night in October 2018
Not value for money”
Door of the room unable open, so we requested to change another room. After changed room, we inserted the key card into the wall slot, the lights and power turned on few second and off itself. We tried to insert the key card few times, then lights and power resumed normal.
Reviewed October 12, 2018
5.6
DESYANA from Indonesia
Family with young children
Superior Double
Stayed 10 nights in September 2018
Not recommended”
Good location, but there is a lot of bed bugs, dirty toilet, dirty room n bed sheet. Poor wifii connection. The water flooding on the bathroom floor. In my reservation superior double but i got superior twin room. In the 6th night the a/c damage. Then they change me to 'standar double' without window. Bad choice
Reviewed October 07, 2018
9.6
Exceptional
Stella from Philippines
Group
Superior Twin Bed
Stayed 2 nights in September 2018
Amazing Stay”
The service was great! They were very attentive and accommodating, breakfast was great, complete meal and they let us use luggage storage for free! def value for money and great location
Reviewed October 06, 2018
3.6
Kugan from Malaysia
Couple
Standard Room
Stayed 1 night in September 2018
Useless Receptionist ”
Receptionist wasn't at his desk. Not that polite although check in was quick. I asked for twins beds during Agoda booking but given Queen size bed. Very small room and no windows. Not recommended at all.
Reviewed October 01, 2018
2.8
Ethar from Australia
Couple
Standard Room
Stayed 1 night in September 2018
The staff are very rude, don't stay here”
One staff member was so rude, i asked him to be respectful and instead he told me off and when I tried to respond he actually threatened to hit me - he is the short little man - be ware of him!
Reviewed September 30, 2018
2.0
Ethar from Australia
Couple
Superior Double
Stayed 1 night in September 2018
Staff member abused me! Disgusting staff!”
One of the staff members (short little boy) was rude and abusive to me - he nearly hit me! Disgusting! This staff member needs to be fired!
Reviewed September 27, 2018
9.2
Exceptional
Antonius from Indonesia
Family with young children
Superior Double
Stayed 3 nights in September 2018
great hotel”
+ i got large and clean room with window at 7th floor + large bathroom + easy acces transportation, close to jl. bukit bintang, jl. alor, pudu central + hotel have 2 lift + there are 5 switch in our room to charge our gadgets + nice staff - fix shower, because we go with child but no problem with adult like us - jet spray located in left side of closet, because we are right handed
Reviewed September 24, 2018
6.4
Good
Indri from Indonesia
Family with teens
Superior Double
Stayed 1 night in September 2018
Problem with the light in bathroom and can't on,telephone can't work well, problem with the WiFi. ”
No tv remote, somebody rang door bell twice at 2am and while i see out side there is no body outside, and stain on pillow cover. they didn't offer me to change the room. I meet several other guests in the receptionist complaining about the same error in their rooms, light and phone.
Reviewed September 23, 2018
Dear Indri Greetings from My Hotel @ Bukit Bintang!! Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards H. Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
5.2
Hiasinta from Indonesia
Couple
Family Triple
Stayed 1 night in August 2018
standard hotel”
if you are traveller with budjet for hotel room, this hotel is a good choice for you.
Reviewed September 18, 2018
Dear Hiasinta Greeting from My Hotel @ Bukit Bintang!!! We are glad to know that we succeeded in meeting your expectation. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again thank you for your feedback and we are looking forward for your next visit to assure you of our best services at all times. Thank you Best Regards, Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
4.8
Yee from Brunei Darussalam
Couple
Superior Double
Stayed 2 nights in September 2018
Room was not made”
Informed the reception to make up the room in the morning when we left for sight seeing, but the room was not made when we came back at about 5pm. Used towels taken away from the room. But new ones were not replaced. The new drinking water as well. Rubbish was not thrown away as well. The tv in room 808 is not working and I have to complain to the reception for them to fix it. While complaining to the reception through the phone , the Indian guy in charge at night was giving an annoyed attitude. I am not considering this hotel anymore. The last two times when I stayed here were still alright.
Reviewed September 16, 2018
Dear Yee Greetings from My Hotel @ Bukit Bintang!! Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards H. Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
3.6
Timothy from United Kingdom
Group
Superior Twin Bed
Stayed 1 night in September 2018
don't stay here”
save your money and stay somewhere else. the room was dirty and outdated. bathroom was filthy too. guy at reception checking us in was rude and not friendly at all.
Reviewed September 15, 2018
Dear Timoty Greetings from My Hotel @ Bukit Bintang!! Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards H. Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
4.8
Rudy from Indonesia
Solo traveler
Superior Double
Stayed 1 night in June 2018
You got what you pay”
For this price, you cannot ask more.
Reviewed September 14, 2018
Dear Sir / Madam Greeting from My Hotel @ Bukit Bintang!!! We are glad to know that we succeeded in meeting your expectation. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again thank you for your feedback and we are looking forward for your next visit to assure you of our best services at all times. Thank you Best Regards, Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
6.4
Good
CHRISTINE from Indonesia
Solo traveler
Superior Double
Stayed 1 night in September 2018
good for building but not for staff”
your receptionis is so awful, bad service
Reviewed September 12, 2018
Dear Christine, Greetings from My Hotel @ Bukit Bintang!!! Thank you very much for your post. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Kindly accept our apologies for any inconvenience caused. Looking forward to welcoming you back in the near future at our premises. Best Regards Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
7.6
Very good
Muslim from Pakistan
Solo traveler
Superior Double
Stayed 5 nights in September 2018
Great stay ”
good hotel for the stay i like it.
Reviewed September 09, 2018
Dear Sir / Madam Greeting from My Hotel @ Bukit Bintang!!! We are glad to know that we succeeded in meeting your expectation. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again thank you for your feedback and we are looking forward for your next visit to assure you of our best services at all times. Thank you Best Regards, Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
6.8
Good
Saeed from Malaysia
Business traveler
Standard Room
Stayed 1 night in July 2018
Nice”
I hope the Hotel improve more and handle customers with care> WiFi is a big problem in this Hotel
Reviewed September 09, 2018
Dear Saeed, Greetings from My Hotel @ Bukit Bintang!!! Thank you very much for your post. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Kindly accept our apologies for any inconvenience caused. Looking forward to welcoming you back in the near future at our premises. Best Regards Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
6.0
Elaine from Malaysia
Couple
Standard Room
Stayed 1 night in September 2018
Not value for money”
The location is good and not really far from Pavilion. Only around 5 minutes to reach Jalan Alor. The facilities are very bad. The tv cannot on, no remove control for it. You can connect the wifi but cannot use to suft the internet. Telecom signal very weak and even call also cannot.
Reviewed September 09, 2018
Dear Elaine Greetings from My Hotel @ Bukit Bintang!! Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards H. Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
4.8
Husain from Malaysia
Couple
Standard Room
Stayed 1 night in September 2018
Not value for money. Room are very small. ”
Bathroom not good quality Sink was stuck by water , There is no shower or needed things .
Reviewed September 06, 2018
Dear Husain Greetings from My Hotel @ Bukit Bintang!! Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards H. Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
8.4
Excellent
Nico from Indonesia
Family with teens
Superior Double
Stayed 3 nights in May 2018
nice”
nice hotel with cheap budget..
Reviewed September 05, 2018
Dear Sir / Madam Greeting from My Hotel @ Bukit Bintang!!! We are glad to know that we succeeded in meeting your expectation. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again thank you for your feedback and we are looking forward for your next visit to assure you of our best services at all times. Thank you Best Regards, Rizwan Marecan Hotel Manager
Responded September 24, 2018
My Hotel @ Bukit Bintang
12345
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