My Hotel @ Bukit Bintang
My Hotel @ Bukit Bintang
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"Staff at reception helpful, room was clean and comfortable"

John F.

April 13, 2018

Standard Single Room - Bed My Hotel @ Bukit Bintang
Standard Single Room - Bed
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Lobby My Hotel @ Bukit Bintang
Lobby
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Interior view My Hotel @ Bukit Bintang
Interior view
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Hotel building My Hotel @ Bukit Bintang
Hotel building
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See map My Hotel @ Bukit Bintang
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Excellent
Location
8.0
See all 35 photos My Hotel @ Bukit Bintang
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My Hotel @ Bukit Bintang

Excellent location
Stay in the heart of Kuala Lumpur - See what's nearby
Have a question for My Hotel @ Bukit Bintang?
Very good
From 3738 reviewsSee what guests said
7.2
  • 410 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
This property is in high demand!Booked 70 times this week
Superior Twin Bed
Superior Twin Bed
...
  • City view
  • 2.82 m²/30 ft²
  • 2 single beds
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Superior Double
Superior Double
...
  • City view
  • 2.87 m²/31 ft²
  • 1 double bed
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Standard Single Room
Standard Single Room
...
  • 2 m²/22 ft²
  • Non-smoking
  • 1 single bed
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Family Triple
Family Triple
...
  • City view
  • 2.97 m²/32 ft²
  • 1 single bed and 1 double b...
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Family Quad
Family Quad
...
  • City view
  • 3.14 m²/34 ft²
  • 2 double beds
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Standard Room
Standard Room
...
  • 2.03 m²/22 ft²
  • Shower
  • 1 double bed
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Double Superior
Double Superior
...
  • 23 m²/248 ft²
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Triple Superior
Triple Superior
...
  • 25 m²/269 ft²
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Quadruple Superior
Quadruple Superior
...
  • Shower
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Twin room - Superior
Twin room - Superior
...
  • Shower
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More about My Hotel @ Bukit Bintang

More about My Hotel @ Bukit Bintang

"Room was clean and friendly staff."

Reviewed November 27, 2017

Teng from Malaysia

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Restoran Al Wira Curry House
10 m Asian, Indian, Malaysian
i The One Restaurant
50 m Asian, Chinese, European
Ngau Kee
120 m Asian, Chinese
Chinese cuisine
Chinese cuisine
Jade Garden Restaurant
70 m Chinese
Kedai Makanan Choi Keng
230 m Chinese
Pudu Hakka Mee
280 m Chinese
Halal food
Halal food
Al-Halabi Gourmet Restaurant
230 m Halal, Lebanese, Mediterranean
Sahara Tent
620 m Halal, Lebanese, Middle Eastern
Trishna
770 m Halal, Indian

What they offer

"Very good value for money."

Simon from Philippines

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (3738)Booking.com Reviews (443)
7.2
Cleanliness7.2
Facilities6.1
Location8.0
Room comfort and quality7.2
Service7.2
Value for money7.6
Provided by verified guests of Agoda
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Showing 3280 verified guest comments
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5.2
Hiasinta from Indonesia
Couple
Family Triple
Stayed 1 night in August 2018
standard hotel”
if you are traveller with budjet for hotel room, this hotel is a good choice for you.
Reviewed September 18, 2018
4.8
Yee from Brunei Darussalam
Couple
Superior Double
Stayed 2 nights in September 2018
Room was not made”
Informed the reception to make up the room in the morning when we left for sight seeing, but the room was not made when we came back at about 5pm. Used towels taken away from the room. But new ones were not replaced. The new drinking water as well. Rubbish was not thrown away as well. The tv in room 808 is not working and I have to complain to the reception for them to fix it. While complaining to the reception through the phone , the Indian guy in charge at night was giving an annoyed attitude. I am not considering this hotel anymore. The last two times when I stayed here were still alright.
Reviewed September 16, 2018
3.6
Timothy from United Kingdom
Group
Superior Twin Bed
Stayed 1 night in September 2018
don't stay here”
save your money and stay somewhere else. the room was dirty and outdated. bathroom was filthy too. guy at reception checking us in was rude and not friendly at all.
Reviewed September 15, 2018
4.8
Rudy from Indonesia
Solo traveler
Superior Double
Stayed 1 night in June 2018
You got what you pay”
For this price, you cannot ask more.
Reviewed September 14, 2018
6.4
Good
CHRISTINE from Indonesia
Solo traveler
Superior Double
Stayed 1 night in September 2018
good for building but not for staff”
your receptionis is so awful, bad service
Reviewed September 12, 2018
7.6
Very good
Muslim from Pakistan
Solo traveler
Superior Double
Stayed 5 nights in September 2018
Great stay ”
good hotel for the stay i like it.
Reviewed September 09, 2018
6.8
Good
Saeed from Malaysia
Business traveler
Standard Room
Stayed 1 night in July 2018
Nice”
I hope the Hotel improve more and handle customers with care> WiFi is a big problem in this Hotel
Reviewed September 09, 2018
6.0
Elaine from Malaysia
Couple
Standard Room
Stayed 1 night in September 2018
Not value for money”
The location is good and not really far from Pavilion. Only around 5 minutes to reach Jalan Alor. The facilities are very bad. The tv cannot on, no remove control for it. You can connect the wifi but cannot use to suft the internet. Telecom signal very weak and even call also cannot.
Reviewed September 09, 2018
4.8
Husain from Malaysia
Couple
Standard Queen
Stayed 1 night in September 2018
Not value for money. Room are very small. ”
Bathroom not good quality Sink was stuck by water , There is no shower or needed things .
Reviewed September 06, 2018
8.4
Excellent
Nico from Indonesia
Family with teens
Superior Double
Stayed 3 nights in May 2018
nice”
nice hotel with cheap budget..
Reviewed September 05, 2018
7.6
Very good
Peter from Malaysia
Family with young children
Family Quad
Stayed 1 night in August 2018
Good But Not So Great”
Booked a Family Quad but was asked if can take 2 connecting Twin rooms - Great! Soap dispenser in my room broken. Asked Housekeeping for a bar of soap - don't have any :( WiFi signal good but once connected, no internet :( My bed had only a 3/4 bedsheet & came with 2 visible blood spots. The other bed had a normal bedsheet :( Lucky it was just for 1 night otherwise would've been a totally different review.
Reviewed August 30, 2018
5.6
Devi from Indonesia
Group
Superior Double
Stayed 1 night in August 2018
DIRTY SMELLY HOTEL in central area of KUALA LUMPUR..”
The only good is the location. No more. Room and bathroom was dirty and smelly. Luckily we only stayed a day. And my another room was more bad experience. Have a stain in pillow and bed linen. Won't stay here again!
Reviewed August 25, 2018
Dear Devi Greetings from My Hotel @ Bukit Bintang!! Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards H. Rizwan Marecan Hotel Manager
Responded August 29, 2018
My Hotel @ Bukit Bintang
6.8
Good
Rudy from Malaysia
Business traveler
Standard Single Room
Stayed 1 night in August 2018
Good location”
Staff are very unfriendly and cold
Reviewed August 24, 2018
Dear Rudy, Greetings from My Hotel @ Bukit Bintang!!! Thank you very much for your post. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Kindly accept our apologies for any inconvenience caused. Looking forward to welcoming you back in the near future at our premises. Best Regards Rizwan Marecan Hotel Manager
Responded August 29, 2018
My Hotel @ Bukit Bintang
5.6
Ivana from Indonesia
Group
Superior Twin Bed
Stayed 3 nights in August 2018
Above average”
Found many bed bugs in the room
Reviewed August 23, 2018
Dear Ivana Greetings from My Hotel @ Bukit Bintang!! Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards H. Rizwan Marecan Hotel Manager
Responded August 29, 2018
My Hotel @ Bukit Bintang
2.4
Ethar from Australia
Couple
Superior Twin Bed
Stayed 7 nights in August 2018
This hotel had bed bugs and they bite- a lot!”
Okay we stayed at MyHotel for 3 days and thought great location and good hotel room for the price we paid so we stayed on for another 2 weeks....big mistake! We got put in a room with bed bugs and we got bitten so badly, it ruined days of our holiday and the manaher did not care and gave us attitude when we complained that room they moved us into was bad and we got bed bugs bites all over again! That hotel manager needs to be fired and that entire hotel needs serious pest control! Worse than the bed bugs was the staff, they bite also, very very rude and gave the worst service! You would think they were working there for free! Message to hotel owner - pest control please and change your entire staff! Never staying here again!
Reviewed August 23, 2018
Dear Ethar Greetings from My Hotel @ Bukit Bintang!! Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards H. Rizwan Marecan Hotel Manager
Responded August 29, 2018
My Hotel @ Bukit Bintang
4.8
Md from Bangladesh
Business traveler
Superior Room - Breakfast
Stayed 3 nights in August 2018
Acceptable”
wifi very very poor and breakfast not so good
Reviewed August 19, 2018
Dear Md, Greetings from My Hotel @ Bukit Bintang!!! Thank you very much for your post. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Kindly accept our apologies for any inconvenience caused. Looking forward to welcoming you back in the near future at our premises. Best Regards Rizwan Marecan Hotel Manager
Responded August 29, 2018
My Hotel @ Bukit Bintang
8.4
Excellent
Gandhi from Indonesia
Family with young children
Quadruple Superior
Stayed 3 nights in July 2018
bukan hotel baru”
harga & lokasi oke lah.. sebelahan sama sevel & makanan halal.. makanan standart..
Reviewed August 16, 2018
Dear Sir / Madam Greeting from My Hotel @ Bukit Bintang!!! We are glad to know that we succeeded in meeting your expectation. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again thank you for your feedback and we are looking forward for your next visit to assure you of our best services at all times. Thank you Best Regards, Rizwan Marecan Hotel Manager
Responded August 29, 2018
My Hotel @ Bukit Bintang
9.2
Exceptional
TERRY from Malaysia
Couple
Superior Double
Stayed 2 nights in July 2018
Exceptional”
NICE AND VERY COMFORTABLE HOTEL TO STAY
Reviewed August 16, 2018
Dear Sir / Madam Greeting from My Hotel @ Bukit Bintang!!! We are glad to know that we succeeded in meeting your expectation. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again thank you for your feedback and we are looking forward for your next visit to assure you of our best services at all times. Thank you Best Regards, Rizwan Marecan Hotel Manager
Responded August 29, 2018
My Hotel @ Bukit Bintang
6.4
Good
Giovani from Indonesia
Group
Superior Double
Stayed 3 nights in August 2018
Banyak tungau di kasur”
Di hari kami sampai, kami langsung istirahat karna kami sampai tengah malam dan ternyata dari 4 kamar yg kami pesan. 3 di antara nya terdapat tungau di ranjang yang baru kami ketahui keesokan paginya ketika kami bangun kaki dan tangan bentol-bentol. Setelah kami cek kasur nya ternyata ada beberapa tungau di kasur, dan itu terus menerus selama 3 malam..
Reviewed August 14, 2018
Dear Giovani Greetings from My Hotel @ Bukit Bintang!! Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards H. Rizwan Marecan Hotel Manager
Responded August 29, 2018
My Hotel @ Bukit Bintang
6.8
Good
Sihol from Indonesia
Family with young children
Superior Double
Stayed 3 nights in August 2018
Good but less clean”
I stay in this hotel for 3 night, good but the clean is low, the staff is ok
Reviewed August 14, 2018
Dear Sihol, Greetings from My Hotel @ Bukit Bintang!!! Thank you very much for your post. We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. Kindly accept our apologies for any inconvenience caused. Looking forward to welcoming you back in the near future at our premises. Best Regards Rizwan Marecan Hotel Manager
Responded August 29, 2018
My Hotel @ Bukit Bintang
12345
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