7.1
Very good
/10
(303 reviews)See what guests said
Housekeeping14
Car Park1
Food & Dining1
See map
7.7
Very good
Location rating score
Very good location
Parking
FREE
Popular landmarks
Chew Jetty 16.18 km
Pinang Peranakan Mansion 16.44 km
Fort Cornwallis 16.47 km
Khoo Kongsi 16.63 km
Armenian Street 16.8 km
Cheong Fatt Tze - The Blue Mansion 17.25 km
Kek Lok Si Temple 22.08 km
Batu Ferringhi Beach 28.29 km
Entopia 30.44 km
Escape Theme Park 30.54 km
Nearby landmarks
Faith Community Church 600 m
Bukit Mertajam Baptist Church 950 m
Bukit Mertajam Chinese Methodist Church 1.6 km
St. Anne Church 1.64 km
Bukit Mertajam Recreational Forest 1.68 km
Hock Teik Cheng Sin Temple 2.09 km
Bukit Mertajam Speacilist Hospital 2.46 km
Pusat Bersalin & Klinik Pakar KS Wan 2.59 km
BM Specialist Woman's Clinic & Maternity Centre 2.71 km
Masjid Tengah Jalan Berapit 2.85 km
My Hotel Bukit Mertajam

"Location is close to a lot of eating places."

Ang - December 24, 2018

Standard Queens My Hotel Bukit Mertajam
Lobby My Hotel Bukit Mertajam
Interior view My Hotel Bukit Mertajam
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2-star Hotel
Free Wi-Fi

My Hotel Bukit Mertajam

2, Lorong Seri Jaya, Taman Seri Jaya (along Jalan Kampung Baru), Bukit Mertajam, Penang, Malaysia, 14000 - See map
Property highlightsRead all 303 reviews
Exceptional reputation
Recommended by 89% of guests
Very good service
7.2 rating for service
Very good comfort
7.0 room quality and comfort
Good cleanliness
6.9 rating for cleanliness

Its equipped with a large bed, complimentary coffee & tea with bottled water, an electric kettle and other facilities.

Maurice | August 4, 2019

For budget hotel standard, this is considered good as it is clean and the facilities in the room are well maintained

TEH | February 4, 2020

Value for money,lot of food shop around,, The food court nearby are awesome.

KUMARAN | February 18, 2019

Good : This hotel provides all the basic necessities for a budget hotel.

hongguan | November 27, 2017

Water dispenser to supply water to the guests is a great plus.

Teng | June 17, 2019

Provided car park , it is cheap but room was bigger and clean

Tan | February 19, 2019

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Smoking area

  • Elevator

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money7.4
Distance to city center3.8 km
Location rating7.7
Nearest airportPenang International Airport (PEN)
Distance to airport23.8 km

Rooms available at My Hotel Bukit Mertajam

Superior Room
Superior Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 queen beds or 1 king bed
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Triple Room
Triple Room
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 1 single bed and 1 queen be...
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Family Suite
Family Suite
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 queen bed & 1 queen bed
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Standard Twin
Standard Twin
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 2 single beds
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Standard Queens
Standard Queens
...
  • Room size: 10 m²/108 ft²
  • 1 queen bed
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Deluxe Room
Deluxe Room
...
  • Room size: 13 m²/140 ft²
  • Smoking allowed
  • 2 queen beds or 1 king bed
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Standard Room
Standard Room
...
  • Shower
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Deluxe Room
Deluxe Room
...
  • Shower
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Double Deluxe King Bed
Double Deluxe King Bed
...
    Enter dates to see prices

    Frequently asked questions

    Does My Hotel Bukit Mertajam have wi-fi?

    Wi-fi is available at My Hotel Bukit Mertajam. View more amenities here.

    Can I park a car at My Hotel Bukit Mertajam?

    If you choose to drive to My Hotel Bukit Mertajam, parking is available. View more facilities here.

    Is there an airport shuttle for My Hotel Bukit Mertajam?

    My Hotel Bukit Mertajam does not offer a ride service to or from the airport. View more amenities here.

    Does My Hotel Bukit Mertajam have a 24 hour front desk?

    For your convenience, the My Hotel Bukit Mertajam reception is available 24/7. View more amenities here.

    Does My Hotel Bukit Mertajam have free in-room wi-fi?

    Wi-fi is offered for free in all rooms at My Hotel Bukit Mertajam. View more amenities here.

    What time is check-in and check-out at My Hotel Bukit Mertajam?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to My Hotel Bukit Mertajam?

    For those who wish to drive their own cars, My Hotel Bukit Mertajam has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel.

    What is the smoking policy at My Hotel Bukit Mertajam?

    My Hotel Bukit Mertajam does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about My Hotel Bukit Mertajam

    • 8.8
      Excellent
      Location

      "Good location for food an d shop"

      miyake

      |

      February 17, 2020

    • 4.8
      Review score

      "Good for a 1 night stay-over."

      Boon Y.

      |

      June 2, 2019

    • 6.0
      Review score
      Location

      "Convenient location for us"

      hui F.

      |

      July 17, 2019

    Property ranking|Compared to 2,627 Penang properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.0/10
    Room size
    13 sqm.
    Location score
    7.6/10
    Better than
    96
    %
    of Penang properties
    Better than
    93
    %
    of Penang properties
    Bigger than
    88
    %
    of Penang properties
    Better than
    85
    %
    of Penang properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:
    7.1
    Very good
    303 reviews
    Cleanliness
    6.9
    Facilities
    6.5
    Location
    7.7
    Read all reviews >
    What travelers say they love:
    The hotel is very value for money.
    Evon from Singapore
    Couple
    More about My Hotel Bukit Mertajam

    More about My Hotel Bukit Mertajam

    Situated in Bukit Mertajam, My Hotel Bukit Mertajam is the perfect place to experience Penang and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Faith Community Church, Bukit Mertajam Baptist Church, St. Anne Church.

    My Hotel Bukit Mertajam also offers many facilities to enrich your stay in Penang. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park, airport transfer.

    Experience high quality room facilities during your stay here. Some rooms include internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, television, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. My Hotel Bukit Mertajam is a smart choice for travelers to Penang, offering a relaxed and hassle-free stay every time.

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    Most talked about facilities

    Housekeeping
    21 mentions
    Food & Dining
    8 mentions
    Internet
    2 mentions

    What they offer

    8.8
    Excellent

    "Polite Enjoyed the stay there"

    Sasithaaran

    |

    November 13, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of My Hotel Bukit Mertajam from real guests

    Provided by verified guests of Agoda
    7.1
    /
    10
    Cleanliness6.9
    Facilities6.5
    Location7.7
    Room comfort and quality7.0
    Service7.2
    Value for money7.4
    High score for Penang
    Rating
    9+ Exceptional (11)
    8-9 Excellent (15)
    7-8 Very Good (45)
    6-7 Good (15)
    <6 Below Expectation (47)
    Time of the year
    Mar - May (41)
    Jun - Aug (33)
    Sep - Nov (20)
    Dec - Feb (39)
    Don't miss out!Users are booking a place in Penang every 1 minutes on Agoda.com
    All guests (303)
    All room types
    All languages

    Show reviews that mention 

    Showing 133 verified guest comments
    12345
    7.6
    Very good
    Siew from Malaysia
    Family with teens
    Standard Queens
    Stayed 1 night in March 2017

    Very good”

    Nice hotel in the middle of town of Bukit Mertajam. We were met by very courteous staff who also pointed out the direction to our intended destination in Bukit Mertajam (our cousin's house). We were pleasantly surprised by the comfortable and cosy feel of the rooms. Checking in was a breeze and everything was done in a jiffy! Definitely will recommend this hotel to friends who are going to Bukit Mertajam.

    Reviewed March 21, 2017
    8.8
    Excellent
    Maurice from Malaysia
    Solo traveler
    Standard Queens
    Stayed 1 night in August 2019

    Nice spacious room with the necessary facilities.”

    Nice spacious room. Its equipped with a large bed, complimentary coffee & tea with bottled water, an electric kettle and other facilities. Its basically a 3 star hotel with a 1 star price.

    Reviewed August 04, 2019
    6.4
    Good
    Amity from Philippines
    Group
    Standard Queens
    Stayed 4 nights in May 2018

    Misinformation by staff”

    We stayed 4 nights and 5 days, booked 2 rooms. My friends joined the 160km Penang Eco 100 and was really tired and sore after the race. On our check out day, we asked the front desk guy if it's okay if we stay until 5pm without fee because our flight is at 10pm. The guy said Okay but I think he did not understand because when a different staff assisted us with the check out, we were told us we need to pay extra, 40MR per room! I explained the conversation I had with the other staff and the manager agreed to charge us with 20MR only. I know the hotel rules that's why I asked nicely, most hotels allow guests to stay esp if it's off season or if it's not fully booked.

    Reviewed May 17, 2018
    10.0
    Exceptional
    daphny from Malaysia
    Solo traveler
    Standard Queens
    Stayed 2 nights in January 2018

    Was a very good hotel in Bkt Mertajam”

    Cleaner was very friendly as my room card gt problem, she helped me go down to change and get another room for me, always smile to me during the time. Convenience location opposite is PASAR, where u can buy clothes & foods!

    Reviewed February 13, 2018
    9.3
    Exceptional
    kean from Malaysia
    Family with young children
    Deluxe Room
    Stayed 5 nights in December 2015

    Pleasant stay”

    Clean, tidy and reasonable price

    This was my second stay , was pleasant . Clean , Tidy , reasonable price and met my basic need.

    Reviewed December 29, 2015
    7.7
    Very good
    Kai from Malaysia
    Group
    Deluxe Room
    Stayed 1 night in January 2014

    Very good value for money for the room that we got”

    Easily located, value for money and hassle free

    It was an enjoyable stay. We were there over the weekend for a friend's wedding. The hotel is close to the church and was very easily located. However exiting the hotel onto the main road was a bit of a problem as it is located at a corner and the cars were pretty fast. Also, the rooms tend to get very hot when we left the hotel and the sun was shining directly into it. The air con also took some time to cool the entire room. Maybe it would be a better choice to place the air-conditioning unit above the beds, instead of near the sofa. Nonetheless, these are small problems as the hotel was very comfortable and affordable for our stay.

    Reviewed January 29, 2014
    8.8
    Excellent
    Christine from Malaysia
    Group
    Standard Queens
    Stayed 1 night in March 2019

    Excellent”

    Called the hotel staff directly to make sure the room is connected to each other. Not sure connected means to them is referring to same floor. As reconfirmed with the staff is next to each other before hang up the phone. Miscommunication happens.😅

    Reviewed April 08, 2019
    7.6
    Very good
    hongguan from Singapore
    Family with teens
    Standard Queens
    Stayed 2 nights in November 2017

    Strategic Location with helpful staff. ”

    Good : This hotel provides all the basic necessities for a budget hotel. They respond to our queries and doubt. bad : a) Odour Room smell. It might because this hotel is so old and they don't really do maintancance. We ask the staff to check, they just come and spray air refresher which we already have ourself. We are unable to get another room due to it's late and no room available. b) The noise isolation is not good. In some morning, the Malay school boys are shouting and knocking the door of their friend's room and it is very disturbing.

    Reviewed November 27, 2017
    5.0
    Kor from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in December 2013

    value for money”

    near to local food, big room and clean bed+toilet

    I stay with mine 3 young children which in(6,3,1)years old. we have a pleasant stay for one night in My Hotel Bukit Mertajam and enjoy the near by local food.

    Reviewed December 17, 2013
    7.0
    Very good
    Ern from Malaysia
    Family with young children
    Triple Room
    Stayed 1 night in May 2015

    Good for a stop-over”

    Guarded parking, water dispenser, clean

    I was pleasantly surprised to find a guarded open car park directly opposite the hotel, which gave me a better peace of mind while I slept. My triple room was clean and looks pretty new. Water dispensers available at 2 locations on my floor. The only drawback was the poor TV reception, which made the visuals snowy, and there was no fridge but those were only minor concerns as I used it as a base before crossing into the island. Overall, very good value for money.

    Reviewed June 07, 2015
    8.0
    Excellent
    kuganesh from Singapore
    Solo traveler
    Standard Queens
    Stayed 1 night in February 2019

    Budget hotel on a good location ”

    +ve Budget features Friendly staff Able to check in early Good food surrounding hotel -ve Room facilities ok ok Cleaniness ok ok Cobwebs seen May be can focus Cleaniness.

    Reviewed February 20, 2019
    8.3
    Excellent
    Lim from Malaysia
    Couple
    Standard Queens
    Stayed 1 night in February 2015

    The only things that is no hair dryer.”

    Staff polite, room is clean and have security car park.

    The food court is near the hotel and is convenient for us. Besides that, it make me felt comfortable and I would recommend those from outstation people stay here.

    Reviewed February 16, 2015
    7.0
    Very good
    Jen from Malaysia
    Couple
    Standard Queens
    Stayed 2 nights in December 2013

    Clean and Friendly Staff”

    Near to a Night Market, Friendly Staff & Easy to access

    For a 2star hotel, this hotel consider good as so far i stay. The hotel is clean and big, they even provided shower gel & hair dryer. The room that we got is 2 single bed and is big. Most important is, the room have window, it make you feel that you are not stay in a places that no day n night.

    Reviewed December 25, 2013
    8.0
    Excellent
    Hong from Malaysia
    Couple
    Standard Queens
    Stayed 1 night in December 2014

    OK budget hotel”

    location, cheap, clean

    The room was clean, hotel staff is ok, and the hotel location is easy to find from GPS/Waze.

    Reviewed December 24, 2014
    7.7
    Very good
    TIAW from Malaysia
    Family with young children
    Standard Queens
    Stayed 1 night in June 2014

    10th my child. Need to pay”

    Need customer money only. Very bad svcsmall room First time I need to pay for my child 10th old?

    Reviewed June 13, 2014
    4.4
    Cyndee from Malaysia
    Couple
    Standard Queens
    Stayed 1 night in January 2018

    Old and smelly room”

    We glad that only stayed for one night, because this hotel is small, old and smelly. Although I request for non-smoking room but along the hallway there is smoking smell inside the room as well. The staff is ok not very fantastic service. There is not much facilities here only got a lift. Inside our room, the wallpaper is worn out they should do some maintenance to keep the place looks good. But for a budget hotel, the price I pay is ok not much expectation for this hotel since I only need one night stay during last minutes. A lot of eateries around hotel area which is a plus point for location. Overall, I won’t recommend my friend or anyone stat here. Only if no option available maybe can consider this hotel.

    Reviewed January 30, 2018
    10.0
    Exceptional
    Umatharan from Malaysia
    Group
    Triple Room
    Stayed 1 night in July 2019

    Decent choice in BM”

    Just an average hotel but a good location.

    Reviewed July 10, 2019
    8.0
    Excellent
    Azlan from Malaysia
    Group
    Standard Queens
    Stayed 1 night in August 2014

    value for money”

    room comfort, cleaniness & value for money

    pleasant and enjoyable. Only setback TV channel no RTM or TV3 channel... the rest a good stay at the hotel.

    Reviewed August 11, 2014
    7.2
    Very good
    Evon from Singapore
    Couple
    Standard Queens
    Stayed 2 nights in October 2018

    Value for money at excellent location”

    The hotel is very value for money. Looks like the hotel has been around for some time - abit old looking - but has excellent location. Easily accessible to food downstairs/close approximity.

    Reviewed September 30, 2019
    7.6
    Very good
    Caroline from Malaysia
    Couple
    Standard Queens
    Stayed 1 night in August 2018

    Good stay ”

    Hotel was comfortable and clean. Good location and near to a food court. Air Cond was not that cold and bare minimal tv channels. All in, value for money.

    Reviewed August 17, 2018
    12345
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