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September 28, 2016 - September 30, 2016 | 2 nights
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About My Hotel @ Sentral

Description

Sitting right in KL Sentral Station, this property offers easy access to the commercial hub, a variety of shopping malls, and the financial district of Malaysia. Indeed a great location, guests can also take the sky train to all the popular places around the city. Apart from its excellent location, My Hotel @ Sentral features luxurious and modernly designed rooms and possesses all the facilities necessary for giving a great stay. An ideal location for both leisure and business, this property also has a variety of rooms and suites that cater to different needs. Guests staying at My Hotel @ Sentral will be thrilled with facilities like an LCD television, en-suite bathroom, high-speed Internet, and complimentary in-room drinks. All things considered, My Hotel @ Sentral is worth a visit!
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Taxi service

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Restaurant [halal]
  • Room service

Services and conveniences

  • ATM
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • Hindi
  • Indonesian
  • Malay
  • Nepali
  • Tamil
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 150.00MYR
Breakfast Charge (when not included in room rate): 12.00MYR
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 60 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 5
Number of Rooms : 88
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Very good



based on 8914 reviews
  • Cleanliness 7.4
  • Facilities 6.1
  • Location 8.8
  • Room comfort and quality 7.3
  • Service 7.1
  • Value for money 7.8
  • Food and dining 6.7
Sort by

william from Malaysia
Solo travelers
My Twin
Stayed 3 nights in September 2016
Wifi signal and toilet floor wet
I stayed for 5 days and complained many times on the weak and slow wifi signal and there were still weak and slow until the day, I departed. The toilet floor wet due to the floor surface was not level and caused not smooth flow out.
Reviewed September 28, 2016

SOON from Singapore
Couples
My Twin
Stayed one night in September 2016
Clean and convenietn stay
Convenient location to Monorail and train station. Food and shopping are within walking distant. Overall the room is clean.
Reviewed September 26, 2016

Shin from Malaysia
Solo travelers
My Twin
Stayed one night in September 2016
good location with clean room
title says it all. check in on a Friday and they are full and a bit chaotic at front desk. check in process is slow and messy. can be improved. however the room is perfect and what we need
Reviewed September 25, 2016

Ivy from Malaysia
Couples
My Double
Stayed one night in September 2016
Bad front customer service
Staff talk rudely when we just request the extra toilet paper. Very unpleasant. Plus aircon not cold at all.
Reviewed September 25, 2016

mohd from Malaysia
Business travelers
My Double
Stayed 2 nights in August 2016
Very strategic location
Easy access Comfort enough Cosy room
Reviewed September 25, 2016

Chee from Malaysia
Business travelers
My Double
Stayed one night in July 2016
Close to shopping and transport hub
Great stay with high value for money.
Reviewed September 23, 2016

NAZRI from Malaysia
Couples
My Double
Stayed one night in September 2016
Just average
I think the room suits the budget. Location is good. Many restaurant nearby. Old town coffee just next door. The room floor was stained by boot marks. The mirror in the shower room floorwas dangling. I complained twice but no action taken. If the mirror broke, i believe they will charge the occupant.
Reviewed September 23, 2016

Levi from Netherlands
Families with young children
My Double
Stayed one night in August 2016
One night only..
We booked a room here because it is close to the trainstation and we would arrive late in the night. We didn't feel very welcome, staff was not friendly and it took a while before we could enter the room. (Not what you want after a flight and train) The room was oke, but because of the unfriendly staff and because it is far from the city Centre we decided to go to an other hotel.
Reviewed September 23, 2016

Siong from Malaysia
Families with young children
My Quadruple Room
Stayed 2 nights in September 2016
Bad experience
We pre-booked and paid for a quad room for two nights through Agoda. When check-in at about 6pm, we were given a triple room with faulty aircond and heater not functioning. We asked the receptionist why given us triple when our booking is quad ? They emphasized that it will be the same by providing extra bed in the room. OK, we need to be patience as my members were tired and need to take bath. However, the extra bed didn't came till 9pm as they need to transport it from another hotel. They didn't apologize or explain nor compensate by downgrading our room. It was late, we were forced to stay at this very heaty room. No good rest for the night. Second morning, we emphasized that we need our quad room, or to compensate with two queen bed rooms, the receptionist agreed to provide it at 1pm. We really don't trust them and came back at 1pm to check the availability of the room. They said it is not ready and have to wait for another half hour. This really annoy us, and we wanted to complain to the Ministries concerned. Only then the bell boy brought us to the quad room. Be ware of this hotel when booked on line. There are plenty of better choices of similar standard hotels nearby.
Reviewed September 23, 2016

Fresca from Malaysia
Families with young children
My Twin
Stayed 2 nights in September 2016
Bad service
My booking is Twin bed but they changed my booking to double bed without my permission. I had requested to change back my booking as original , the customer services told me there is no twin bed available. I had called the housekeeping for assistant because my room's air cond not cold, but there is nobody pick up the phone. I try to call the customer service for assist BUT nobody come to assist the needful and never get back with me. The room not provided toilet paper for guest. The hotel is clean but the smell like hospital.
Reviewed September 21, 2016

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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