Good hotel”

Recommended

bad staff, bad hotel policy and bad experience”

12jul19 around 10 to 11 pm I'm checkin for 2 nights and tell their staff that i want late check out around 3pm or 4pm and I willing to pay extra for that. the staff tell me that no late check out for this hotel and if i want i must pay for 1 night. I'm just fine for that statement and i want think first.. 2nd night I go to receptionist that i want pay extra 1 night for my late check out suddenly that staff told me that I no need pay for 1 night just pay for rm50 if i check out at before 3pm. I agreed for that and take out my rm50 to the staff but the staff told me to make payment when check out tomorrow. next morning at11.45am the receptionist call me for check out then i told what was i deal with the staff last night then she said their have received new booking from other for my room and I must out from that room and I tell I want pay for 1 night more if their won't accept my late check out for rm50 but the staff ask me for check out then I ask for give me till 1pm for I packing my beg.. she not agree and just give me time till 12.30pm.. what the hell this hotel.. what your real policy?? customers stay at your hotel and pay with money not for free.. bad service.. I ask 3 different staff for 1 same question and their give me with 3 different answers.

Best choice ever”

MY first time in Tawau, so i prefer to choose 4-5 star hotel, i guess this hotel got the positive feedbacks other than 4 star hotel. Although it was rate 3 star hotel but i could say everything was nice, the bed, toilet and surrounding!

Budget stay”

The room is clean and comfort, location is nice. Staff are friendly and polite too.

Good place to stay”

staff are friendly, places are clean and nice with good location.

City Center”

Acceptable room, located in the city centre. Fast food restaurant (KFC) next door to the hotel on the ground floor. walking distance to Pasar Tanjung (Tawau Market), the mosque is not far away from the hotel. This is my 3rd-time stay in this hotel. will consider it again in future.

Nice & worth staying! 👍🏻”

I stayed here for 3 days & 3 nights.. Overall, I’m quite statisfied with my stay.. Starting with last minute hotel booking, they were up to date with Agoda.com.. At the reception counter, they are very friendly & polite.. Room was very nice & comfy, quite spacious & clean.. They have all facilities which are mentioned accordingly & in good condition when to be used.. The only cons for me is the toilet.. It’s a little bit small, need to adjust the door when opening just to get in the shower.. Location wise, quite strategic.. Next to the hotel got 24 hours KFC, Watson & Guardian, and other nearby places such as Markets & Hypermarkets, 24 hours convenient stores & banks in a walking distance.. This hotel is now listed as one of my “comeback to stay” list.. 😊👍🏻

Room aircon not cold & wifi weak.”

I booked two family rooms, one for my friend's family. Their room aircon & wifi @ 4th fl. are ok. but mine aircon not cold. Asked receiption to change room but they just asked one of the staff to check the aircon. After checking they asked us to wait for about 1 hr. but the aircon are still the same so we request to change room. At last we move to 3rd fl. aircon are much better but wifi are very weak.

Nice”

Clean and comfy room..

Consistently satisfied..!”

Overall, I'm satisfied with my stay. Everything are consistently maintained & served to their best standard. Keep it up!

Exceptional”

Ok but staff lack of knowledge”

Friendly staff but they lack of knowledge. When tourist/foreigner ask for information/guide to some place that u dont know please keep the number of Sabah Tourism Board or tourist information counter instead of answering them 'i dont know'. Overall was ok.

it was a nice stay”

value for ur money the hotel is clean and spacious..drinks, toiletries, kettle, iron, etc all available in every room..the view of the sea also nice..will surely stay here again..very recommended hotel..

Overall an enjoyable stay, rate 7/10”

Good: 1. reasonable price, a wise choice for economic traveler 2. located in downtown area 3. neat and clean environment both inside and outside the room 4. the furnishing is quite new compared to most of the other hotels in tawau 5. quiet and not smelly Bad: 1. NO free breakfast 2. The bed sheet looked clean and not stained but made me feel a bit itchy. 3. The water in bathroom took some time to heat up, about 5 minutes, but still acceptable

Overall”

Overall i really satisfied with the hotel. Clean, price affordable and location. The staff is not friendly unfortunately, not even smiling when i was checking in. My room was Deluxe King type, but the accommodation for 1 person only. 1 towel, 1 water bottle. Yes i get the room from Agoda on a lower price, but on the website it describes for 2 adults. Please don't confused guest by cost cutting ads next time. Other than that i'm really satisfied with my stay at My Inn hotel

Great value for money”

There is not too much choice for hotels in Tawau, and I am glad I stayed here. This hotel is very cheap compared to the quality. The room is nice, the bathroom is surprisingly good quality, the bed is firm, what else do you need? Maybe breakfast, which they unfortunately do not have.

Most convenient hotel”

l felt that this hotel deserves 8 points and above. I stayed in room 607 and had a pleasant stay. Everything I would need (basic appliances) like kettle, iron, and hair dryer are all placed in the room. Toilet is clean. Pillow & bed is also super comfy for a good night rest. My only gripe is that the WiFi is weak and can only last 24-hours. After 24 hours, you'll have to take a new password for WiFi connection from the reception. They won't read the password to you from the room phone which is inconvenient as we are staying on 6th floor and reception is at 1st floor. They should also consider to have at least 2 receptionists instead of just 1 as it could be a long wait to check in / out. Parking is limited here. We came on a non-peak season so we didn't have to park too far. It's best to rent a car as your mode of transportation as only taxis or hotel's transportation is available. With a car, you get to go around Tawau town as you wish. It's a small town and you could finish exploring within 1 day. We got a good deal for car rent from mudah.my recommended by our friendly taxi driver Abang Aziz. He even gave us great tips on where & what to eat! Plus point : Hotel is right on top of Watson's, Guardian & KFC

Worth the money”

simple and clean hotel with basic amenities, iron and hair dryer. staff were friendly, good service, good location. there are watson and guardian pharmacy just next to the hotel. overall it was worth the money.

Comfort, Clean And Value for Money”

Very plesant stay, Staff was friendly to allow early check in. The hotel is centrally located, easy access to food and tourist attraction. Room is basically clean, and comfort. value for money. Recommended.

Good place for transit”

It was comfortable. The hotel has a non-smoking floor. The room furnishing seems pretty new. The hotel was also good enough to place a guard/doorman at its entrance. It has 1 small lift servicing all floors and it's lobby is on the second floor. I paid RM 45 for the taxi from the airport and the journey took abt 30mins. Do PM me if you would like more info. Personally I would recommend it more for travellers on a budget or transisting through Tawau to other locations.