My Story Hotel Ouro

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Rua Aurea 100, Baixa, Lisbon, Portugal, 1100-063

Highlights

Sparkling clean

- Guests have rated this property 9.1/10 on cleanliness

Located in Lisbon tourist area

- This neighborhood is preferred by frequent travelers. Properties here...

Front desk [24-hour]

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Airport transfer

Family room

Luggage storage

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Baixa, allowing you access and proximity to local attractions and sights. This 3-star property features restaurant to make your stay more indulgent and memorable.
Your dates are popular among travelersUsers are booking a place in Lisbon every 1 minutes on Agoda.com
Location 9.7
Cleanliness 9.1
Service 9.1
Value for money 8.5

Based on 3,050 verified reviews

Location

9.7

Cleanliness

9.1

Service

9.1

Value for money

8.5

Facilities

8.0

Room comfort and qua...

8.0

  • "This hotel is very beautiful and comfortable ❤️"
  • "The room is small but the overall experience is great"
  • "Unbeatable location in the heart of Lisbon (Baixa)"
  • "10/10 experience, definitely recommend."
  • "Fantastic Location and very helpful staff."
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Nearest transportation options

Rua da Conceição is within 0.07 km

Baixa/Chiado Metro Station is within 0.11 km

See map

9.7Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 463 places in walking distance!

Walkable places
Rua Augusta
70 m
Elevador de Santa Justa
70 m
Rua dos Correeiros Archaeological Nucleus
70 m
Papabubble Lisboa
80 m
Madeira House
90 m
Popular landmarks
Praca do Comercio (Terreiro do Paco)
410 m
Castelo de S. Jorge
520 m
Bairro Alto
770 m
Alfama
900 m
Calouste Gulbenkian Museum - Founder's Collection
3.4 km
Closest landmarks
Farmácia Cortez
10 m
Farmácia Teixeira Lopes
80 m
Livraria Ferin
90 m
Farmácia Simões Pires
130 m
MUDE - Design and Fashion Museum
140 m

Good to know

Value for money8.5
Distance to city center4.3 km
Location rating9.7
Nearest airportLisbon Portela Airport (LIS)
Distance to airport7.3 km

Select your room

1/18

Double Room

12 m²/129 ft²
Max 2 adults
1 double bed
Preferred by Couples

8.8

Excellent

Room comfort and quality
  • Courtyard view

  • Mobility accessibility

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Walk-in shower

  • Internet access – wireless

  • Satellite/cable channels

1/18

Single

10 m²/108 ft²
Max 1 adult
1 double bed

8.7

Excellent

Room comfort and quality
  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV [flat screen]

  • Wi-Fi [free]

1/16

Family Room

23 m²/248 ft²
Max 4 adults
2 double beds or 4 single beds
Fits groups
  • Courtyard view

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Walk-in shower

  • Internet access – wireless

  • Satellite/cable channels

1/14

Twin Room

12 m²/129 ft²
Max 2 adults
2 single beds

9.3

Exceptional

Room comfort and quality
  • Courtyard view

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

  • Walk-in shower

  • Internet access – wireless

  • Satellite/cable channels

1/6

Standard Room

Max 3 adults
1 double bed
  • Internet access – wireless

  • Telephone

  • Air conditioning

  • Desk

  • Window

1/3

ROOM DOUBLE OR TWIN BED

Max 3 adults
1 king bed
  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Satellite/cable channels

  • Telephone

  • TV [flat screen]

  • Air conditioning

  • Soundproofing

  • Mini bar

1/1

Single

10 m²/108 ft²
Max 5 adults
1 double bed
1/1

Single Room - Standard

10 m²/108 ft²
Max 3 adults
1 single bed
1/1

Single Room - Standard

10 m²/108 ft²
Max 3 adults
1 single bed
1/1

Single Room - Standard

10 m²/108 ft²
Max 3 adults
1 single bed

Frequently asked questions

Yes! My Story Hotel Ouro offers dry cleaning service that is available all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

While remaining at My Story Hotel Ouro, indulge in your evening or night out at Bar Marroquino, Bairro Alto Hotel, and Bar das Imagens to get the most out of your nightlife.

My Story Hotel Ouro's policy pertaining to children's bedding considers guests age 3 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

My Story Hotel Ouro has a total of 51 rooms.

Verified past guests that have stayed at My Story Hotel Ouro had an average nightly stay of 3 nights at this property.

Verified solo travelers that have stayed at this property have given My Story Hotel Ouro an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given My Story Hotel Ouro an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Rua da Conceição, 73.14 m away from My Story Hotel Ouro.

The nearest airport to My Story Hotel Ouro is Lisbon Portela Airport, 7.0 km away.

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More about My Story Hotel Ouro

More about My Story Hotel Ouro

Discover the Charming My Story Hotel Ouro in Lisbon

Welcome to My Story Hotel Ouro, a delightful 3-star hotel located in the heart of Lisbon, Portugal. Built in 2014 and last renovated in the same year, this charming hotel offers a perfect blend of modern comfort and timeless elegance. With its prime location just 4.3 km from the city center, My Story Hotel Ouro is the ideal choice for both leisure and business travelers. As you step into the hotel, you will be greeted by a warm and inviting atmosphere, where every detail has been carefully designed to ensure a memorable stay. With a total of 51 well-appointed rooms, My Story Hotel Ouro offers a cozy and intimate setting for guests to relax and unwind. Whether you are traveling alone, with a partner, or with your family, you will find the perfect accommodation to suit your needs. Check-in begins at 02:00 PM, allowing you to settle in comfortably and start exploring the vibrant city of Lisbon. The hotel's check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or catch up on some last-minute sightseeing before bidding farewell to this enchanting city. At My Story Hotel Ouro, families with young children are warmly welcomed. The hotel's child policy allows children between the ages of 0 to 2 to stay free of charge, making it an excellent choice for families traveling with little ones. The hotel's friendly and attentive staff are always on hand to assist with any special requests or requirements you may have. With its convenient proximity to the airport, just a short 15-minute drive away, My Story Hotel Ouro offers a hassle-free travel experience. Whether you are arriving or departing, you can rest assured that your journey will be smooth and stress-free. Come and experience the charm and hospitality of My Story Hotel Ouro. From its comfortable rooms to its excellent location, this hotel is the perfect base for exploring the captivating city of Lisbon. Book your stay today and create unforgettable memories at My Story Hotel Ouro.

Endless Entertainment at My Story Hotel Ouro

At My Story Hotel Ouro in Lisbon, Portugal, guests are treated to a plethora of entertainment facilities that are sure to keep them entertained throughout their stay. Whether you're in the mood for some retail therapy or looking to unwind with a refreshing drink, this hotel has it all. Step into the world of luxury shopping at the on-site shops, where you can browse through a curated selection of fashionable clothing, accessories, and souvenirs. Indulge in some retail therapy and take home a piece of Lisbon with you. For those seeking a vibrant and social atmosphere, the bar at My Story Hotel Ouro is the perfect spot. Sip on expertly crafted cocktails while mingling with fellow guests or unwind with a glass of wine after a long day of exploring the city. If you're looking for a cozy place to relax and catch up on your favorite shows, head to the shared lounge/TV area. Sink into comfortable seating as you enjoy a wide range of entertainment options, from movies to sports events. Don't forget to visit the gift/souvenir shop before you leave. Pick up unique and memorable souvenirs to commemorate your stay in Lisbon or find the perfect gift for your loved ones back home. With its diverse range of entertainment facilities, My Story Hotel Ouro guarantees a memorable and enjoyable experience for all guests.

Convenience Facilities at My Story Hotel Ouro

At My Story Hotel Ouro, we understand the importance of providing convenience to our guests. That's why we offer a range of facilities and services to ensure a hassle-free stay. Our laundry service and dry cleaning options allow you to keep your clothes fresh and clean throughout your trip. For those who prefer to relax in the comfort of their room, our room service is available to cater to your every need. To ensure the safety of your valuables, we provide safety deposit boxes where you can securely store your belongings. Our concierge is always ready to assist you with any queries or requests, offering personalized recommendations and helping you make the most of your stay in Lisbon. Stay connected with our complimentary Wi-Fi in public areas and enjoy seamless internet access in all rooms with our free Wi-Fi service. We understand that traveling can sometimes mean having to carry around heavy luggage. That's why we offer luggage storage facilities, allowing you to explore the city without the burden of your bags. Our dedicated housekeeping team ensures that your room is kept clean and tidy with daily housekeeping. Additionally, we also have a laundromat on-site, making it convenient for guests who prefer to do their own laundry. With these convenience facilities, My Story Hotel Ouro aims to provide a comfortable and stress-free experience for all our guests.

Convenient Transport Facilities at My Story Hotel Ouro

At My Story Hotel Ouro, we understand the importance of convenient transportation options for our guests. Whether you're arriving by plane or looking to explore the city, our hotel offers a range of transport facilities to make your stay hassle-free. For those flying into Lisbon, our airport transfer service ensures a smooth and comfortable journey from the airport to the hotel. You can relax and unwind as our friendly and professional drivers take care of your transportation needs. If you're eager to explore the vibrant city of Lisbon, our hotel provides tours that allow you to discover the city's rich history, stunning architecture, and vibrant culture. Our knowledgeable guides will take you to must-see attractions and hidden gems, ensuring an unforgettable experience. For guests who prefer to drive, we offer an onsite car park where you can safely park your vehicle. Additionally, our car hire service allows you to easily rent a car and explore the city at your own pace. To make your travel arrangements even more convenient, our hotel provides a ticket service. Whether you're looking to book tickets for a concert, a museum visit, or a sightseeing tour, our dedicated staff will assist you in securing the best tickets for your desired activities. At My Story Hotel Ouro, we prioritize your comfort and convenience, and our range of transport facilities ensures that your stay in Lisbon is stress-free and enjoyable.

Indulge in a Culinary Delight at My Story Hotel Ouro

At My Story Hotel Ouro, we understand the importance of a satisfying dining experience. That's why we offer a range of dining facilities to cater to all your culinary desires. Start your day off right with our delicious breakfast buffet, where you can indulge in a variety of freshly prepared dishes to fuel your adventures in Lisbon. From fluffy pancakes and crispy bacon to an assortment of pastries and fruits, there's something to please every palate. If you prefer a more relaxed dining experience, our cozy coffee shop is the perfect spot to unwind and savor a cup of freshly brewed coffee or tea. Treat yourself to a delectable pastry or a light snack while enjoying the warm and inviting ambiance. For those who prefer the convenience of dining in the comfort of their own room, our room service is available to deliver a delectable meal straight to your door. Whether you're craving a hearty burger, a refreshing salad, or a comforting bowl of pasta, our extensive room service menu has something to satisfy every craving. Rest assured that your dining experience at My Story Hotel Ouro will be complemented by our dedicated daily housekeeping service. Our attentive staff ensures that our dining facilities are always clean and well-maintained, so you can enjoy your meals in a pristine environment. With our array of dining options, you can indulge in a culinary delight without ever having to leave the hotel.

Comfortable and Versatile Room Options at My Story Hotel Ouro

At My Story Hotel Ouro in Lisbon, Portugal, you can choose from a range of comfortable and versatile room options to suit your needs. Whether you are traveling alone, with your family, or with a friend, this hotel has the perfect accommodation for you. The Double Room offers a spacious 13 square meters of space, featuring either 2 Single Beds or 1 Double Bed. Ideal for couples or friends traveling together, this room provides a cozy and relaxing environment to unwind after a day of exploring the city. For solo travelers, the Single Room is a great choice. With 10 square meters of space and a comfortable Double Bed, this room offers all the amenities you need for a comfortable stay. If you are traveling with your family, the Family Room is the perfect option. With ample space to accommodate everyone, this room ensures a comfortable and enjoyable stay for the whole family. By booking your stay at My Story Hotel Ouro through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. Additionally, Agoda's user-friendly platform makes it easy to browse and book your desired room, saving you time and effort. Experience the convenience and affordability of booking with Agoda at My Story Hotel Ouro.

Discover the Historic Charm of Baixa in Lisbon

Welcome to Baixa, the heart of Lisbon's historic center. This vibrant neighborhood is a melting pot of culture, history, and modernity, offering a truly unique experience for visitors. With its grand squares, elegant architecture, and bustling streets, Baixa is a must-visit destination for anyone exploring Lisbon. As you wander through Baixa, you'll be captivated by its stunning sights. The iconic Rossio Square is a central hub, surrounded by beautiful buildings, cafes, and shops. Take a leisurely stroll down Rua Augusta, the main pedestrian street, and soak in the lively atmosphere. Marvel at the stunning views from the Santa Justa Lift, an impressive iron elevator that connects Baixa with the charming Bairro Alto neighborhood. Baixa is also home to Lisbon's most famous shopping street, Rua da Prata, where you can find a wide range of boutiques, souvenir shops, and traditional Portuguese products. Don't miss the opportunity to taste the local cuisine in the numerous restaurants and cafes that line the streets. Whether you're looking for a traditional pastel de nata or a hearty seafood dish, Baixa has something to satisfy every palate. With its rich history, vibrant atmosphere, and central location, Baixa is the perfect starting point for exploring Lisbon. Stay at My Story Hotel Ouro and immerse yourself in the charm of this historic neighborhood.

Convenient Transportation from Lisbon Airport to My Story Hotel Ouro

Welcome to My Story Hotel Ouro, a charming and centrally located hotel in the heart of Lisbon's historic Baixa district. When it comes to reaching our hotel from Lisbon Airport, you have several convenient transportation options to choose from. If you prefer a hassle-free journey, the quickest and most convenient way to reach My Story Hotel Ouro is by taking a taxi or a private transfer. The journey from Lisbon Airport to our hotel takes approximately 20 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and the fare is fixed. Private transfers can be arranged in advance, ensuring a smooth and comfortable ride directly to our doorstep. For a more budget-friendly option, you can take the metro from Lisbon Airport to Baixa-Chiado station, which is just a short walk away from My Story Hotel Ouro. The metro journey takes around 30 minutes and offers a glimpse of Lisbon's underground art scene with its beautifully decorated stations. Once you arrive at Baixa-Chiado station, you can easily navigate the charming streets of Baixa to find our hotel. Whether you choose the convenience of a taxi or private transfer or the affordability of the metro, reaching My Story Hotel Ouro from Lisbon Airport is a breeze. Our prime location in the heart of Baixa puts you within walking distance of popular attractions such as Rossio Square, Santa Justa Elevator, and Lisbon Cathedral. Experience the vibrant energy of Lisbon while enjoying the comfort and hospitality of My Story Hotel Ouro.

Discover Lisbon's Iconic Landmarks near My Story Hotel Ouro

Located in the heart of Lisbon, My Story Hotel Ouro offers guests the perfect base to explore the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you'll find Praca do Comercio (Terreiro do Paco), a magnificent square that was once the main entrance to the city. With its grand arches, stunning waterfront views, and bustling atmosphere, it's a must-visit for any traveler. Another nearby attraction is the Elevador de Santa Justa, an impressive wrought-iron elevator that connects the lower streets of Baixa with the higher neighborhood of Bairro Alto. As you ascend to the top, you'll be rewarded with panoramic views of the city, including the picturesque Chiado district and the majestic Arco do Triunfo. For history enthusiasts, the Carmo Archaeological Museum is a short walk from the hotel. Housed in the ruins of the Carmo Convent, this museum showcases a fascinating collection of artifacts and exhibits that tell the story of Lisbon's past. Stroll along Rua Augusta, a vibrant pedestrian street lined with shops, cafes, and street performers. This lively thoroughfare leads you to Avenida da Liberdade, Lisbon's most elegant avenue, known for its luxury boutiques and beautiful gardens. Don't miss the chance to visit the stunning Igreja de São Roque, a magnificent church renowned for its intricate Baroque interior. And if you're planning to explore beyond Lisbon, the Rossio Train Station, located in Rossio Square, is just a short distance away, offering convenient access to other parts of Portugal. With its prime location surrounded by these iconic landmarks and attractions, My Story Hotel Ouro is the perfect choice for travelers looking to immerse themselves in the rich history and vibrant culture of Lisbon.

Convenient Public Transport Stations near My Story Hotel Ouro

Located on Rua das Amoreiras in Lisbon, My Story Hotel Ouro offers easy access to several public transport stations, making it a convenient choice for exploring the city. Just a short walk away from the hotel, you will find Tram 28, a charming and iconic mode of transportation that takes you through the historic neighborhoods of Lisbon, offering breathtaking views along the way. For those looking to travel further, the hotel is also close to Metropolitano de Lisboa, the city's metro system. The Marques de Pombal Metro Station and Restauradores Metro Station are both within walking distance, providing quick connections to various attractions and neighborhoods in Lisbon. Additionally, Avenida Metro Station and Terreiro do Paco Metro Station are easily accessible from the hotel, allowing guests to explore the city at their own pace. With Carris Transportes de Lisboa also nearby, visitors can easily navigate the city using the extensive bus network. Whether you're heading to the historic Rua Vitor Cordon or Rua Serpa Pinto, the hotel's location offers excellent connectivity to ensure a seamless travel experience.

A Culinary Paradise Just Steps Away

My Story Hotel Ouro is surrounded by an array of fantastic dining options, ensuring that guests will never have a dull meal during their stay. For those looking to experience the vibrant atmosphere of a traditional Portuguese market, Mercado da Ribeira is just a short walk away. Here, visitors can indulge in a variety of mouthwatering local dishes and fresh produce. Seafood enthusiasts will be delighted to find Cervejaria Ramiro nearby, a renowned seafood restaurant that has been serving up delectable seafood platters for decades. For a taste of Italy, Il Mercato offers authentic Italian cuisine in a charming setting. For a more upscale dining experience, Solar dos Presuntos is a must-visit. This elegant restaurant is famous for its traditional Portuguese dishes and extensive wine list. A Valenciana, a local favorite, is known for its delicious grilled meats and cozy atmosphere. Dear Breakfast - Chiado is the perfect spot for a leisurely brunch, offering a variety of delectable breakfast options. Pateo - Bairro do Avillez is a culinary gem, serving up innovative Portuguese cuisine in a beautiful courtyard setting. Sabor Gaucho Chiado is a haven for meat lovers, offering a mouthwatering selection of Brazilian churrasco. Al Garage is a hidden gem, known for its cozy ambiance and delicious Portuguese tapas. Finally, for those seeking a taste of traditional Portuguese cuisine in a charming neighborhood setting, Floresta Das Escadinhas is the place to go. With such a diverse range of dining options just steps away, guests at My Story Hotel Ouro are sure to have a culinary adventure they won't soon forget.

Shop 'til you drop in Lisbon

Located in the heart of Lisbon, My Story Hotel Ouro is surrounded by a plethora of shopping landmarks that will satisfy any shopaholic's cravings. Just steps away from the hotel, you'll find Av. Liberdade, a prestigious avenue known for its luxury boutiques and high-end brands. Indulge your sweet tooth at the nearby chocolataria Equador, where you can sample exquisite handmade chocolates. For a taste of local culture, head to Praca da Figueira, a vibrant square that hosts a traditional market where you can find fresh produce and local delicacies. If you're in the mood for unique and stylish home decor, The Design is a must-visit destination. Cais Pimenta Rosa and Madeira House offer a diverse range of Portuguese products, from ceramics to textiles, perfect for souvenirs or gifts. For those interested in traditional craftsmanship, Santos Ofícios and Alfazema de Lisboa showcase a variety of handmade goods, including ceramics, jewelry, and textiles. Antique lovers will be delighted by Solar Antiques, a charming shop filled with vintage treasures. And if you're looking for rustic and authentic Portuguese furniture, Arte Rústica is the place to go. With so many shopping options right at your doorstep, My Story Hotel Ouro is the perfect base for a shopping spree in Lisbon.

Affordable Luxury: Unbeatable Prices at My Story Hotel Ouro

Experience the best of Lisbon without breaking the bank at My Story Hotel Ouro. With an average price of $199 per room, this charming hotel offers unbeatable value for money. Compared to the average price of a hotel room in Lisbon, which stands at $212, My Story Hotel Ouro provides an affordable option without compromising on quality or comfort. Nestled in the heart of Lisbon's historic downtown, My Story Hotel Ouro combines modern elegance with a touch of old-world charm. The hotel's stylish rooms are tastefully decorated and equipped with all the amenities you need for a comfortable stay. From plush bedding to sleek bathrooms, every detail has been carefully designed to ensure a memorable experience. Whether you're a solo traveler, a couple, or a family, My Story Hotel Ouro has a room to suit your needs. So why pay more for less when you can enjoy affordable luxury at My Story Hotel Ouro? Book your stay today and discover the perfect blend of comfort, convenience, and value.

Fantastic Location, Friendly Staff, and Great Breakfast

My Story Hotel Ouro in Lisbon, Portugal has received rave reviews from its guests. With an excellent location, very good breakfast, and nice and friendly staff, this hotel offers a truly enjoyable stay. The compact and clean rooms are complemented by the helpful and friendly staff, who go above and beyond to ensure a great experience. Guests have praised the hotel's central location, making it easy to explore the vibrant city of Lisbon. Additionally, the delicious and plentiful breakfasts have received high praise, providing a great start to the day. The hotel's thoughtful gesture of offering a free glass of wine upon arrival has also been appreciated by many guests. Overall, My Story Hotel Ouro is a top choice for travelers looking for a fantastic location, friendly staff, and a delicious breakfast.

Exceptional Customer Ratings for My Story Hotel Ouro

Discover a hotel that consistently exceeds guest expectations - My Story Hotel Ouro in Lisbon, Portugal. With an impressive overall rating of 8.9, it's clear that this hotel has left a lasting impression on its visitors. From the moment you step foot into the lobby, you'll be greeted with warm smiles and exceptional service from the friendly staff, earning them a remarkable rating of 9.1 for staff performance. One of the standout features of My Story Hotel Ouro is its unbeatable location, earning a remarkable rating of 9.7. Situated in the heart of Lisbon, this hotel is just steps away from popular attractions, vibrant nightlife, and a myriad of dining options. Whether you're a history enthusiast exploring the charming streets of Baixa or a food lover indulging in traditional Portuguese cuisine, you'll find everything conveniently within reach. When it comes to cleanliness, My Story Hotel Ouro sets the bar high with a rating of 9.1. The housekeeping team ensures that each room is immaculately cleaned and maintained, providing guests with a comfortable and hygienic environment throughout their stay. Additionally, the hotel's commitment to cleanliness extends to all common areas, ensuring a pleasant and inviting atmosphere for all guests. With outstanding ratings across the board, My Story Hotel Ouro truly stands out among the competition. From the exceptional staff performance to the unbeatable location and pristine cleanliness, this hotel guarantees an unforgettable experience for every guest. Book your stay today and discover the magic of Lisbon at My Story Hotel Ouro.

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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • English
  • French
  • Portuguese
  • Spanish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Daily housekeeping
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Gluten-free
  • Buffet
Restaurants on site
OURO
  • Cuisine: International, Mediterranean, Portuguese
  • Menu: Buffet

Location

Rua Aurea 100, Baixa, Lisbon, Portugal, 1100-063

Exceptional9.7

Location

Airports
  • Lisbon Portela Airport (LIS)
    7.3 km
  • Faro Airport (FAO)
    214.2 km
Public transportation
  • Rua da Conceição
    70 m
  • Baixa/Chiado Metro Station
    110 m
Hospital or clinic
  • Farmácia Cortez
    10 m
Shopping
  • Vasco da Gama Shopping Center
    7.3 km
Convenience store
  • Carlos Grocery Store
    440 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Elevador de Santa Justa
    70 m
  • Praca do Comercio (Terreiro do Paco)
    410 m
  • Castelo de S. Jorge
    520 m
  • Bairro Alto
    770 m
  • Alfama
    900 m
  • Calouste Gulbenkian Museum - Founder's Collection
    3.4 km
  • Mosteiro dos Jeronimos
    6.1 km
  • Padrao dos Descobrimentos
    6.1 km
  • Torre de Belém
    7.1 km
  • Oceanário de Lisboa
    7.1 km
Nearby landmarks
  • Farmácia Cortez
    10 m
  • Rua Augusta
    70 m
  • Elevador de Santa Justa
    70 m
  • Rua dos Correeiros Archaeological Nucleus
    70 m
  • Rua da Conceição
    70 m
  • Papabubble Lisboa
    80 m
  • Farmácia Teixeira Lopes
    80 m
  • Livraria Ferin
    90 m
  • Madeira House
    90 m
  • Núcleo Arqueológico
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00
  • Check-in until23:59
Getting around
  • Distance from city center4.3 km
  • Travel time to airport (minutes)15
  • Airport transfer fee35 EUR
Extras
  • Breakfast charge (unless included in room price)15 EUR
The property
  • Year property opened2014
  • Number of floors5
  • Number of rooms 51
  • Most recent renovation2014
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name7845

Reviews of My Story Hotel Ouro from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 10
  • 8.4
  • 9.2
  • 7.6
  • 10
  • 8.4
  • 10
  • 8.4

Most recent

From 440 reviews

  • Location score 9.7 out of 10
    Location9.7
  • Cleanliness score 9.1 out of 10
    Cleanliness9.1
  • Service score 9.1 out of 10
    Service9.1
  • Value for money score 8.5 out of 10
    Value for money8.5
  • Facilities score 8 out of 10
    Facilities8.0
  • Room comfort and quality score 8 out of 10
    Room comfort and quality8.0

Review summary

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This hotel is highly praised for their helpful and friendly staff, who go above and beyond to make guests feel at home. It is also conveniently located in the heart of the city, making it easy for visitors to explore the area. Guests can enjoy a delicious breakfast with plenty of options to choose from in the morning. The rooms are well-maintained, clean, and provide a comfortable stay. Finally, guests mention that this hotel offers excellent value for money.

None metioned

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Show reviews that mention 

Service

Mentioned in 8 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Location

Mentioned in 8 reviews
sentiment-positive-indicator
100% Positive

Room size

Mentioned in 7 reviews
sentiment-positive-indicator
14% Positive
sentiment-negative-indicator
85% Unfavourable

Cleanliness

Mentioned in 6 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Room comfort

Mentioned in 2 reviews
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100% Positive

Breakfast

Mentioned in 2 reviews
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50% Positive
sentiment-negative-indicator
50% Unfavourable

Bathroom

Mentioned in 2 reviews
sentiment-negative-indicator
100% Unfavourable

Value for money

Mentioned in 2 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable

Soundproofing

Mentioned in 2 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable
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  1. 10.0
    Exceptional
    B from Saudi Arabia
    Solo traveler
    Double Room
    Stayed 4 nights in May 2026

    “My stay ”

    This hotel is very beautiful and comfortable ❤️ It stands out for the following points: • Location: The location of this branch is ممتاز جدًا, as it is close to tourist attractions and also very close to the river. As a sporty person, this helped me a lot because it was very easy for me to wake up in the morning and go for a run along the river. • Service: The staff are very professional, provide excellent service, and are quick in responding to requests. • Cleanliness: They are very attentive to cleanliness and regularly refresh and maintain the room. • Quietness: Even though it is located in the heart of the city, the sound insulation is excellent and very effective.

    Reviewed May 28, 2026
  2. 8.4
    Excellent
    Lauren from Canada
    Couple
    Double Room
    Stayed 5 nights in May 2026

    “Good location, pretty good hotel”

    This hotel is located in the downtown (Baixa) area of Lisboa (Lisbon), which is centrally located between chiado and alfama. While the location is convenient for walking to a lot of places and is in the flat area of town, the area is quite tourist-y. Lots of restaurants and things to do in the area. The room was quiet and clean but small. The hallways smelled sickly sweet, which was unpleasant but our room didn't so it wasn't a big issue. Pretty good hotel but a bit on the expensive side compared to other Portugal hotels we stayed at. Staff were nice and helpful.

    Reviewed May 15, 2026
  3. 10.0
    Exceptional
    Kelcieya from Canada
    Couple
    Twin Room
    Stayed 4 nights in December 2025

    “Great Spot! ”

    Loved my stay at My Story Oura. Great location. Its right downtown so you have easy access to metro, restaurants and lots of the main sights. Room was spacious for 2 people. My only issue is that the bathroom has no exhaust fan. But that isn’t a super big deal. Staff are very courteous. The hotel will give you a water refill everyday. And they will refill it whenever you need. So bring some reusable water bottles and have them fill it up and you won’t need to pay for water bottles. 10/10 experience, definitely recommend.

    Reviewed December 14, 2025
  4. 8.4
    Excellent
    Shi from Australia
    Couple
    Double Room
    Stayed 3 nights in November 2025

    “Unbeatable location in the heart of Lisbon (Baixa)”

    Loved our stay at My Story Ouro Lisboa. The location is honestly perfect—so close to all the sightseeing, right near Baixa, and surrounded by great places to eat (we found amazing seafood nearby). Bonus points for all the pastel de nata shops within walking distance! We booked it at a good price too, so it was excellent value overall.

    Reviewed January 27, 2026
  5. 9.2
    Exceptional
    Jess from United Kingdom
    Couple
    Twin Room
    Stayed 4 nights in April 2025

    “Clean, comfy & hood location”

    Comfy beds, very clean- smelt lovely and fresh, the balcony door was a little tricky to use & we had a safe but forgot to use, despite this, nothing was taken from the room! The staff are lovely too. The room is a decent size and has a wardrobe. Only downside was it was a little noisy over the weekend, but nothing earplugs can’t fix & I think this would apply to most hotels in Lisbon. Really central location, 15 mins walk towards Chiado / (eg Time Out Market) and 10 to Alfama. From the airport it was 20 mins in a taxi and Bolt was around €5. Overall I really recommend!

    Reviewed April 06, 2025
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