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Mystic Hotel by Charlie Palmer
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9.1 Exceptional location
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9.1Location
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Very good
From 106 reviewsSee what guests said
8.0
85% would recommend to a friend
  • 500 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Daily housekeeping

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Room choices
Mystic Studio Suite
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  • 27.87 m²/300 ft²
  • Non-smoking
  • 1 queen bed
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Suite
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  • Non-smoking
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
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Mystic Junior
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  • No view
  • 14 m²/151 ft²
  • 1 double bed
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Mystic Room
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  • 17 m²/183 ft²
  • Non-smoking
  • 1 queen bed
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Suite
...
  • 27.87 m²/300 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Studio Suite
...
  • 28 m²/301 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Verified guest reviews

Agoda Reviews (106)Booking.com Reviews (1197)
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Cleanliness8.4
Facilities7.6
Location9.1
Room comfort and quality7.8
Service8.0
Value for money7.4
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Mystic Junior
Mystic Room
Mystic Studio Suite
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Showing 92 verified guest comments
12345
6.0
lee from Singapore
Family with young children
Mystic Junior
Stayed 3 nights in August 2017
nice hotel
room are on the small size. excellent breakfast! elevator could be a little squeezy at times.
Reviewed November 29, 2017
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10.0
Sarah from United Kingdom
Couple
Mystic Junior
Stayed 6 nights in September 2017
Ticked all the boxes!
This hotel was THE ONLY one when booking our trip that was value for money, great location and with some style! Room was great! We didn't have a view BUT this was actually an advantage as the room stayed cool and was less noisy from the street! Bathroom was amazing for a standard room! Room cleaned everyday if needed! Staff are super friendly! We walked pretty much everywhere from hotel (or ubered when i heels haha) ... just one thing to note the breakfast is 'grab and go' style so is just coffee, fruit and pastries (good coffee tho) so dont expect to much with that! but still worth every penny!
Reviewed October 09, 2017
Thank you for the kind words! Kindly, Brandon, GM
Responded October 11, 2017
Mystic Hotel by Charlie Palmer
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7.6
LIK from Australia
Couple
Mystic Studio Suite
Stayed 2 nights in August 2017
Good Location, no A/C, room needs some work
location is great, short walk to union square. a little glitch at check in as they gave us a wrong room type. Unfortunately, we were there went temperatures went to 100 deg F (almost 40degC), and room was very uncomfortable as there is only heating and a ceiling fan. The windows cannot open as well (think its broken). A couple of the light bulbs are out too. Else, everything is OK. Lobby looks clean and new. Staff are generally friendly.
Reviewed September 10, 2017
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9.6
Jennifer from Canada
Couple
Mystic Junior
Stayed 2 nights in August 2017
Exceptional
I booked this hotel for my parents and they loved it. The staff were very attentive and helpful. They also enjoyed the restaurant and bar. Excellent location for walking to all the sites.
Reviewed September 04, 2017
Thank you for the kind words! I am thrilled your parents had a great visit - We hope to welcome you and them back in the future. Kindly, Brandon, GM
Responded September 07, 2017
Mystic Hotel by Charlie Palmer
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7.2
Shanti from Germany
Couple
Mystic Room
Stayed 2 nights in August 2017
Cool hotel with consistently bad mood staff...
Very unfriendly morning reception staff
Reviewed August 10, 2017
Dear Shanti, Thank you for the review; however I am saddened to hear about your experience. I am truly sorry and can assure you this is not our standard. I will personally be looking into your booking and addressing your concerns with the Team working. Again, thank you for the comments. Kindly, Brandon Jacobsen, General Manager
Responded August 11, 2017
Mystic Hotel by Charlie Palmer
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6.8
Cristiana from Italy
Couple
Mystic Junior
Stayed 1 night in July 2017
Perfect location, but old building
The room was a bit small and not perfectly clean. It had a very beautiful and big bathroom. Perfect location in the city center (very close to chinatown gate). The building is quite old. There is a nice restaurant on the first floor.
Reviewed July 30, 2017
Thank you for the review! I am sorry about the cleanliness issue and can assure you we value and appreciate all feedback. Kindly, Mystic Team
Responded October 15, 2017
Mystic Hotel by Charlie Palmer
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9.6
Nicolas from France
Couple
Mystic Room
Stayed 2 nights in July 2017
Very nice!
Excellent facilities, good breakfast, nice rooms. Only two points worth mentioning: carpet had a couple of stains and windows weren't shutting tightly, letting noise and a little air in. Very satisfied overall
Reviewed July 26, 2017
Thank you for the review! We truly appreciate the score, as well as comments! Hope to welcome you back in the near future. Kindly, Brandon Jacobsen, General Manager
Responded October 15, 2017
Mystic Hotel by Charlie Palmer
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7.2
Maristell from United States
Couple
Mystic Junior
Stayed 3 nights in July 2017
Small but prime
The rooms are very small but the location is great. There are no facilities and the elevator takes time to arrive. It is an old building and considering the cost of living in San Francisco, it is ok value. Room cleaning was exceptional! Even when we thought we surpassed the time to get our room cleaned it was always cleaned by the time we returned to our room.
Reviewed July 25, 2017
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8.8
Elana from Canada
Solo traveler
Mystic Junior
Stayed 2 nights in July 2017
Excellent
Nice hotel. Nice staff. Not luxurious but had everything I needed and room was clean. Good location and good price.
Reviewed July 24, 2017
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6.4
Manon from Australia
Couple
Mystic Junior
Stayed 3 nights in July 2017
Very noisy. Too expensive
This hotel is far too expensive for the level of service. The staff were friendly at check-in, but the servers in the breakfast restaurant pretended you weren't even there. The housekeeping was terrible and the hotel is extremely noisy because it is such an old building with Street and laneway frontage. The rooms are nicely renovated, but small and very dark. For the price, definitely not worth it.
Reviewed July 13, 2017
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