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8.4

Excellent
17.5% this month
/10
(816 reviews)See what guests said
Highly rated by guests – 90% would recommend
Housekeeping10
Breakfast8
Food & Dining1
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9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Notre Dame Des Victoires Church

130 m

Dragon’s Gate

160 m

Brooks Brothers

170 m

Sophia's Choice Gift Shop

180 m

Moonlight Spa

190 m

Popular landmarks
Chinatown

340 m

Ferry Building Marketplace

1.3 km

Lombard Street

1.6 km

Pier 39

1.9 km

Fisherman's Wharf

2.0 km

Closest landmarks
ENTRANCE Parking (3rd Floor)

170 m

EXIT Parking 2nd floor)

170 m

Sutter Stockton Garage

210 m

Downtown Medical

230 m

My Doctor Medical Group

230 m

Palihotel San Francisco

"Great ambience, perfect location."

Glenn - May 1, 2022
Suite Palihotel San Francisco
 Palihotel San Francisco
Interior view Palihotel San Francisco
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Palihotel San Francisco

417 Stockton Street, San Francisco Downtown, San Francisco (CA), United States, 94108 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in San Francisco Downtown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Alcatraz Island. This 3.5-star property features restaurant to make your stay more indulgent and memorable.

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  • 140 meters to public transportation

  • Located in heart of San Francisco (CA)

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

Value for money7.4
Location rating9.1
Nearest airportSan Francisco International Airport (SFO)
Distance to airport19.1 km

Rooms available at Palihotel San Francisco

Very good
Room comfort & quality

7.8

King Suite
...
  • Room size: 24 m²/258 ft²
  • 1 king bed
Enter dates to see prices
Studio - Disability Access
...
  • Room size: 24 m²/258 ft²
  • 1 king bed
Enter dates to see prices
Suite
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Queen Studio - Disability Access
...
  • Room size: 30 m²/323 ft²
  • 1 queen bed
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King Room
...
  • Room size: 16 m²/172 ft²
  • 1 king bed
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Queen Room
...
  • Room size: 15 m²/161 ft²
  • 1 queen bed
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Superior Suite
...
  • Room size: 37 m²/398 ft²
  • 1 king bed and 1 queen bed
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Queen Room
...
  • Room size: 15 m²/161 ft²
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THE KING SUITE ADA
...
  • Room size: 30 m²/323 ft²
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Two Bedroom Suite
...
  • Room size: 37 m²/398 ft²
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Frequently asked questions

What time is check-in and check-out at Palihotel San Francisco?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palihotel San Francisco?

For those who wish to drive their own cars, Palihotel San Francisco has a car park available for guests.

What are my dining options at Palihotel San Francisco?

Palihotel San Francisco features an on-site restaurant for your dining convenience.

What is the smoking policy at Palihotel San Francisco?

Palihotel San Francisco does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Palihotel San Francisco?

The closest train, metro, or bus station to Palihotel San Francisco is Historic Streetcars, 180 m away.

What restaurants are nearby Palihotel San Francisco?

Restaurants including The Lounge, Parallel 37 and Tunnel Top are popular in Palihotel San Francisco’s neighborhood which is known as San Francisco Downtown.

What popular shopping places are close to Palihotel San Francisco?

Shopping options in Palihotel San Francisco’s San Francisco Downtown neighborhood include Union Square, Brooks Brothers and Sophia's Choice Gift Shop.

What are popular attractions near Palihotel San Francisco?

Palihotel San Francisco’s location in the San Francisco Downtown neighborhood makes it close to famous attractions including Lombard Street, Chinatown and Cable Car Museum.

What popular natural sightseeing spots are close to Palihotel San Francisco?

Palihotel San Francisco’s nearby natural sights include Scenic 49 Mile Drive, Gold Country and Russian Hill located in the same San Francisco Downtown area.

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Explore the neighborhood

What people love about Palihotel San Francisco

  • 8.8

    Excellent
    Location

    "Great ambience, perfect location."

    Glenn

    |

    May 1, 2022

  • 10

    Exceptional

    "This place is cool."

    Iris

    |

    February 25, 2022

  • 10

    Exceptional
    Cleanliness

    "It was a lot of space, clean and nice on the eyes."

    Iris

    |

    February 25, 2022

Overall rating:

8.4

Excellent
816 reviews
Cleanliness
8.2
Facilities
7.3
Location
9.1
Read all reviews >
What travelers say they love:
I enjoyed my stay at the Palihotel.
Jeffrey from United States
Solo traveler
More about Palihotel San Francisco

More about Palihotel San Francisco

Palihotel San Francisco

Get the most from an urban escape in San Francisco (CA) when you book a room at Palihotel San Francisco. Located right in the city center, Palihotel San Francisco saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Palihotel San Francisco, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs.
Packing light is possible at Palihotel San Francisco thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Palihotel San Francisco are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find a refrigerator and mini bar at your disposal.
It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.


Around the property

Palihotel San Francisco is the perfect spot to explore San Francisco (CA)'s fascinating cultural sights and attractions. Don't forget to stop by Pier 39 located 1.9 km away, where everyone who visits San Francisco (CA) wants to have their photo taken.

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Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Breakfast

20 mentions

Housekeeping

7 mentions

Internet

3 mentions

Car Park

2 mentions

Languages spoken

  • English
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • On-site entertainment
  • Pub crawl
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [on-site]
Location
417 Stockton Street, San Francisco Downtown, San Francisco (CA), United States, 94108
Exceptional
Location

9.1

Airports

  • San Francisco International Airport (SFO)
    19.1 km
  • Oakland International Airport (OAK)
    19.1 km

Public transportation

  • Historic Streetcars
    180 m
  • Montgomery Street Subway Station
    550 m

Hospital or clinic

  • Downtown Medical
    230 m

Shopping

  • Ghirardelli Square
    2.1 km

Convenience store

  • 7 Eleven
    300 m

Cash withdrawal

  • ATM
    60 m
What's nearby

Popular landmarks

  • Chinatown
    340 m
  • Ferry Building Marketplace
    1.3 km
  • Lombard Street
    1.6 km
  • Pier 39
    1.9 km
  • Fisherman's Wharf
    2.0 km
  • Oracle Park
    2.1 km
  • Alcatraz Island
    4.2 km
  • Golden Gate Park
    5.3 km
  • Twin Peaks
    5.4 km
  • Golden Gate Bridge
    7.0 km

Nearby landmarks

  • Notre Dame Des Victoires Church
    130 m
  • Dragon’s Gate
    160 m
  • ENTRANCE Parking (3rd Floor)
    170 m
  • Brooks Brothers
    170 m
  • EXIT Parking 2nd floor)
    170 m
  • Sophia's Choice Gift Shop
    180 m
  • Historic Streetcars
    180 m
  • Moonlight Spa
    190 m
  • Old St Mary's Noontime Concerts
    200 m
  • Sutter Stockton Garage
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

The property

  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 80

Parking

  • Daily parking fee35 USD

Reviews of Palihotel San Francisco from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities7.3
Location9.1
Room comfort and quality7.8
Service7.9
Value for money7.4
High score for San Francisco (CA)
Rating
9+ Exceptional (37)
8-9 Excellent (24)
7-8 Very Good (34)
6-7 Good (27)
<6 Below Expectation (13)
Time of the year
Mar - May (34)
Jun - Aug (32)
Sep - Nov (29)
Dec - Feb (40)
All guests (190)
All languages

Show reviews that mention 

Showing 135 verified guest comments
12345
9.3
Exceptional
Lin from Australia
Couple
Stayed 3 nights in November 2011

Lovely boutique”

Close to Chinatown, nice boutique hotel

My boyfriend and I went to San Francisco for thanksgiving. This boutique hotel was great for value and close to Chinatown. It was a little further away from city center than other hotels but the distance was still walkable. The room were nice, clean and comfortable. There is also a bar on the second floor and complimentary breakfast (although the options were very limited) Our stay was very enjoyable and I'd definitely go back.

Reviewed April 05, 2012

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10.0
Exceptional
Heath from Australia
Couple
Stayed 3 nights in February 2017

Do yourself a favour and stay here”

We decided to stay at the Mystic Hotel whilst in San Francisco for our honeymoon. The staff were courteous and helpful, the hotel is in an excellent location, breakfast daily was more than adequate and filled us up well beyond lunchtime, the rooms were very clean and tidy and there were complimentary choc chip cookie's available each day (the cherry on the top). You will not be disappointed if you stay here!

Reviewed May 18, 2017

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10.0
Exceptional
Lawrence
Solo traveler
Stayed 1 night in October 2012

Excellent hotel and great service! ”

Comfy bed and clean room

After travelling for a while, I was delighted to get a room at the The Mystic. It was just what my sore body was in need of. The bed was very comfortable and everything was spotless. The breakfast in the morning was also outstanding. Great location in downtown San Francisco and would stay here again for sure.

Reviewed October 19, 2012

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7.2
Very good
Maristell from United States
Couple
Stayed 3 nights in July 2017

Small but prime ”

The rooms are very small but the location is great. There are no facilities and the elevator takes time to arrive. It is an old building and considering the cost of living in San Francisco, it is ok value. Room cleaning was exceptional! Even when we thought we surpassed the time to get our room cleaned it was always cleaned by the time we returned to our room.

Reviewed July 25, 2017

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9.2
Exceptional
Heng from Singapore
Couple
Stayed 3 nights in November 2017

Good location and staff!”

Good place at San Francisco and good location

Reviewed April 01, 2018

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8.0
Excellent
Melissa from United States
Business traveler
Stayed 3 nights in January 2014

Stayed here again, much better experience”

BREAKFAST, design, comfortable bed

In my last review, which is probably directly below this one, I said I wouldn't stay here again. But, apparently, the lure of the croissants at breakfast was too much for me to resist. It was the best price available for this level of hotel during the dates I was staying, and I was able to book a better room than the one I had last time. It was a MUCH better room, the bathroom was clean and it didn't smell, and the internet was significantly faster, assumedly because there was a better signal. The bed was again, very, very comfortable. Both times I've stayed here I was on the third floor, which I recommend. First floor is obviously lobby, second floor is dining room, and third floor is the first with rooms. Since the elevator is so painfully slow, I'll try to request a room on the third floor next time, just to make sure I don't have to walk up and down any extra stairs, while avoiding the lift.

Reviewed February 04, 2014

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9.2
Exceptional
Russell from United States
Couple
Stayed 2 nights in January 2017

Surprisingly good”

We got an incredible deal on this hotel, which is why we got it in the first place. However, the staff is super nice and very courteous. From the checking in, coming in late at night, breakfast, and check out, they were super kind and attentive. While parking in SF is a nightmare, the garage across the street isn't too bad, but it isn't the one the hotel offers. In reality, it was cheaper to actually use that garage, too (we just took everything out of the car). Also... their breakfast is pretty good, though I admit I really wanted a pancake or waffle or something. The peppered bacon made up for it.

Reviewed January 08, 2017

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9.2
Exceptional
harshan from India
Business traveler
Stayed 4 nights in March 2017

Exceptional”

1. Most parts of downtown are easy to reach either by walk or public transport. 2. This place is near Montomery and Powell BART station; so it is well connected to places outside downtown as well. 3. Staff were cooperative; complimentary breakfast was good. I fully recommend this place; serves the purpose when travelling to SF on business.

Reviewed March 25, 2017

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7.2
Very good
Zachary from New Zealand
Couple
Stayed 1 night in June 2017

Lower level rooms have a view of a wall or directly into offices across the ally. ”

San Fran is so very expensive. This is a budget hotel price in a fancy pants hotel. If you need to save money like us then this place is great. If you can afford it stay somewhere nicer.

Reviewed July 02, 2017

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10.0
Exceptional
Sarah from United Kingdom
Couple
Stayed 6 nights in September 2017

Ticked all the boxes!”

This hotel was THE ONLY one when booking our trip that was value for money, great location and with some style! Room was great! We didn't have a view BUT this was actually an advantage as the room stayed cool and was less noisy from the street! Bathroom was amazing for a standard room! Room cleaned everyday if needed! Staff are super friendly! We walked pretty much everywhere from hotel (or ubered when i heels haha) ... just one thing to note the breakfast is 'grab and go' style so is just coffee, fruit and pastries (good coffee tho) so dont expect to much with that! but still worth every penny!

Reviewed October 09, 2017

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Thank you for the kind words! Kindly, Brandon, GM

Responded October 11, 2017
Palihotel San Francisco
7.3
Very good
Hui-chang from Australia
Solo traveler
Stayed 8 nights in May 2012

Great location and friendly service”

Good location, friendly and helpful staff, modern renovation

this hotel was refurbished not so long ago, so it has good facilities. after reading the other reviews i requested a quiet room and got one. i had a few "incidents" happen during my stay of a week, including an accidental fire alarm that went off in the middle of the night that the staff couldn't turn off, housekeeping kept taking my tea mug away thinking it was one of theirs, and my toilet was blocked. however, these things do happen and the important thing is how they are handled. each time the staff were very friendly and helpful and made every effort to deal with the issue, so i can't really take off too many marks for the incidents. breakfast was a bit ordinary but was ok.

Reviewed May 22, 2012

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7.0
Very good
Lee from Singapore
Solo traveler
Stayed 4 nights in November 2012

Avoid Room 309”

Great Location and near main shopping streets

I have never written a review on a hotel before, but after staying at The Mystic Hotel, I just felt other travelers needed to be warned . After opening the door to my room (309) I was speechless, and not in a good way. There are two windows in the room but both of them are frosted. It came to find out later that one of the window over looked to the back alley and another one down the basement. There is only a chair in the room with no table. I thought this was going to be the worst of it, however, at 6a.m., I woke up to a startling noise and realized that there was a dumpster truck right outside my window. Needless to say, I was not able to sleep right after that. That is still not the end to my nightmare. Not too long after that, I also realized that my room is right next to the door leading to the alley so I was constantly waking up to noises that were coming from the corridor. In addition to that, the flush in the room was malfunctioned and can only be use once a day. It was really frustrating knowing that the hotel is fully aware of how awful this room is and still continues to scam people by putting them in this room Even though this hotel has a great location, near main shopping streets, restaurants, convenient access to public transport & cable car, it is still a hit and miss of what you will get.

Reviewed November 20, 2012

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8.8
Excellent
Elana from Canada
Solo traveler
Stayed 2 nights in July 2017

Excellent”

Nice hotel. Nice staff. Not luxurious but had everything I needed and room was clean. Good location and good price.

Reviewed July 24, 2017

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8.3
Excellent
Ferdian from Indonesia
Couple
Stayed 1 night in October 2014

Good location but not so convenient”

Room, Cleanliness, Location

The room was not big, but it was nice and clean with good bathroom size and amenities. It was modern yet classic, new yet traditional. The bed was spacious and comfortable. This hotel has a good location with very close proximity to Union Square; however, it was not that strategic. Since there was bus stop right in front of hotel's main and only entrance; therefore, it was not very convenient for guests with luggage since the taxi nor shared van refused to stop in front of hotel to drop them of or to pick them up.

Reviewed October 21, 2014

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9.7
Exceptional
Dominique from United States
Couple
Stayed 1 night in November 2012

Loved this Hotel. Great Value!!!”

Nice Suite, roomy and comfortable.

Great Value! High quality rooms at lower rates than much higher priced hotels.

Reviewed February 06, 2013

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6.4
Good
Peiquan from Singapore
Couple
Stayed 5 nights in April 2018

Good location, reasonably clean and cosy room, simple breakfast at lobby”

Mystic Hotel is located near Union Square and main attractions of SF downtown (i.e. near Muni Bus 30 and 47 which can bring you to many places eg Chinatown, Fisherman Wharf). Room was clean and comfortable. Although our room was facing the back alley, it had good amount of sunlight. Only point to pick on is the dark corridor which looks a little dodgy in the beginning. Otherwise, all is fine for the price we paid.

Reviewed April 30, 2018

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8.3
Excellent
Olivia from United States
Solo traveler
Stayed 1 night in July 2012

A stylish hotel in a great location”

Right by Union Square and only a 20 minutes walk to Embarcadero

I stayed here the night before the SF marathon. The location is perfect as it's just a 20 minutes walk to the starting line. The hotel is very stylish. The room is just the perfect size with a cool bathroom. I had a room in the back so it was really quiet but I imagine if your room is near the front you may hear the traffic on Stockton. The staff are friendly. I just wished I stayed one more night to give my feet a break!

Reviewed August 01, 2012

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7.6
Very good
Mark from United States
Business traveler
Stayed 2 nights in May 2018

Very good”

Nice quiet hotel. Very quaint in downtown SF. Close to bus line, within 30 minute walk from bay. IF you come in the summer time there is no air conditioning, but it was cool here this week, so not a problem

Reviewed May 09, 2018

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7.0
Very good
Melissa from United States
Business traveler
Stayed 2 nights in November 2013

Overall, pretty disappointing”

BREAKFAST, design, comfortable bed,

I was disappointed by my stay. The room was cute and comfortable (especially the bed), but the bathroom stunk like hell of mildew. Really, unbelievably strong smell of mildew, so much so, that I couldn't leave the bathroom door open at night, or the smell would keep me awake. Surprisingly, the bathroom was very clean, though it had very low water pressure, which made things hard. The elevator was incredibly slow, to the point of basically being nonfunctional. So, if you don't like walking up and down the stairs, request a room on a low floor. Really, the only saving grace of this entire experience was the breakfast, which was included in the price. They had the best little miniature croissants I've ever had. And you can eat them with Nutella. I also liked that they had boiled eggs, which was a nice way to get some protein in the morning. Overall, I would definitely NOT stay here again. But I want might wander into the dining room in the morning and pretend I'm a guest, to get another one of those croissants...

Reviewed November 12, 2013

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8.8
Excellent
ANNABEL
Solo traveler
Stayed 1 night in December 2016

Brilliant Bohemian Chic”

Fantastic location. 5- 10 mins walk from BART station. Staff very helpful. Double Room on the small side but large enough for one person. Best breakfast I've had in years. Definitely recommend this hotel.

Reviewed January 04, 2017

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