NagaWorld Hotel & Entertainment Complex
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8.0
Excellent
20.4% this month
/10
(8799 reviews)See what guests said
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8.4
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Independence Monument940 m
  • Royal Palace1.07 km
  • Sisowath Quay1.09 km
  • Silver Pagoda1.11 km
  • National Museum1.31 km
  • Wat Ounalom1.52 km
  • Tuol Sleng Genocide Museum2.22 km
  • Central Market2.28 km
  • Wat Phnom2.66 km
  • Choeung Ek - Killing Fields8.82 km
  • Free Wi-Fi

    NagaWorld Hotel & Entertainment Complex

    NagaWorld®, Samdech Techo Hun Sen Park,, Chamkar Morn, Phnom Penh, Cambodia, 163, 12207 - See map

    Don't miss out!

    19 travelers are looking at this property right now | 32 travelers have booked today.

    "The rooms are a delightful modern style with a splash of bright colours (big contrast to the old and deary rooms in the old NagaWorld)."
    caleb - January 1, 2019
    Exceptional reputation
    Recommended by 90% of guests
    Excellent facilities on premise
    8.2 facilities on premise
    Excellent cleanliness
    8.0 rating for cleanliness
    Excellent service
    8.0 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Steamroom

    Cheaper than 90% of all properties in Phnom Penh in the last 24 hoursCompared to 1,456 Phnom Penh properties at Agoda for various dates
    Value for money7.9
    Distance to city center1. Km
    Location rating8.4
    Nearest airportPhnom Penh International Airport (PNH) - Cambodia
    Distance to airport10.0 km

    Rooms available at NagaWorld Hotel & Entertainment Complex

    7.6
    Very good
    Room comfort & quality
    Superior Room - New Hotel Tower
    Superior Room - New Hotel Tower
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed or 2 single be...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 71 m²/764 ft²
    • River view
    • 1 double bed
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    Deluxe Room @ NagaWorld 1 (Room only)
    Deluxe Room @ NagaWorld 1 (Room only)
    ...
    • Room size: 39 m²/420 ft²
    • Smoking allowed
    • 1 queen bed or 2 single bed...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 2 single beds or 1 double b...
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    Standard Room
    Standard Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    Enter dates to see prices
    Executive Suite @ NagaWorld 1
    Executive Suite @ NagaWorld 1
    ...
    • Room size: 71 m²/764 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Double Standard Room
    Double Standard Room
    ...
    • Smoking allowed
    • Shower
    Enter dates to see prices
    Superior Room - New Hotel Tower
    Superior Room - New Hotel Tower
    ...
    • Smoking allowed
    • Shower
    Enter dates to see prices
    Double room - Single use - Superior
    Double room - Single use - Superior
    ...
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      Executive Room
      Executive Room
      ...
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        Frequently asked questions

        What time is check-in and check-out at NagaWorld Hotel & Entertainment Complex?

        Check-in at NagaWorld Hotel & Entertainment Complex starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the NagaWorld Hotel & Entertainment Complex to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

        How do I get to NagaWorld Hotel & Entertainment Complex?

        Getting to NagaWorld Hotel & Entertainment Complex from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 35 KHR. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by NagaWorld Hotel & Entertainment Complex. If you would like to drive to NagaWorld Hotel & Entertainment Complex, a car park is available for use and is free of charge. Convenient parking options including valet parking are also offered at the property. You can travel around in Phnom Penh easily with taxi service provided by the property. If you prefer to drive, car hire is also available through the property; please inquire during check-in.

        Is breakfast offered at NagaWorld Hotel & Entertainment Complex?

        Buffet breakfast is offered at NagaWorld Hotel & Entertainment Complex from 6:30 AM to 10:30 AM. There is an additional charge of 22 USD for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

        What are my dining options at NagaWorld Hotel & Entertainment Complex?

        NagaWorld Hotel & Entertainment Complex has many in-house restaurants for hungry guests to dine-in. Hall Of Golden Chimes, Golden Bowl and 2 Pangea offer an extensive range of cuisines including Chinese, Asian and seafood. You can also choose from a delicious array of menu choices including " la carte, set and course menu options.
        Don't miss a chance to treat your taste buds to steamed, braised with roast pork and garlic and poached with sauces, must-try dishes highly recommended by the property.
        For unique flavors, explore the nearby restaurants such as Food Pavilion, The Vimean-Citywalk, The Teppanyaki, The Pangea, Lobby Lounge, Le Gourmet French, Korean Grill, Indochine, Fortune Palace, Chopstick Noodle House and Bistro Romano Italian!

        Can special events be hosted at NagaWorld Hotel & Entertainment Complex?

        Special events such as weddings may be hosted at NagaWorld Hotel & Entertainment Complex. The property has indoor venues that can hold up to 750 people. In-house planning and floral services are offered to help your event go smoothly. End your big day with special turn-down services to mark your special occasion. Services including celebratory cake are available upon request.
        Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

        Can business events be hosted at NagaWorld Hotel & Entertainment Complex?

        On-site venues and convenient event services make NagaWorld Hotel & Entertainment Complex an ideal choice for hosting events such as meetings and conferences. The business venues at NagaWorld Hotel & Entertainment Complex come in different styles and sizes to accommodate you and your guests. An extensive range of facilities and services including projector or LED display, audio-visual equipment and meeting supplies is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch and coffee break provided by NagaWorld Hotel & Entertainment Complex.
        Interested in hosting a business event? Let NagaWorld Hotel & Entertainment Complex know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

        What is the smoking policy at NagaWorld Hotel & Entertainment Complex?

        NagaWorld Hotel & Entertainment Complex is not a smoke-free property. Guests are also permitted to smoke in the designated smoking areas provided by the property. There are both smoking and non-smoking floors available at NagaWorld Hotel & Entertainment Complex. Simply indicate your preference when booking on Agoda, and NagaWorld Hotel & Entertainment Complex will place you on the requested floor type.

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        What people love about NagaWorld Hotel & Entertainment Complex

        • 9.2
          Exceptional
          Staff 

          "(thanks to the helpful staff who got us the room we wanted)."

          Tong H.

          |

          December 15, 2018

        • 8.8
          Excellent

          "Great place, will go back if opportunity comes along"

          MEHRDAD

          |

          January 3, 2019

        • 10.0
          Exceptional
          Staff 

          "Amazing time and many thanks to all the hotel staffs"

          Gordon

          |

          August 14, 2018

        Property ranking|Compared to 1,456 Phnom Penh properties
        See all rankings
        Room size
        46 sqm.
        Location score
        8.4/10
        Room comfort score
        7.6/10
        Cheapest price score
        Bigger than
        93
        %
        of Phnom Penh properties
        Better than
        91
        %
        of Phnom Penh properties
        Better than
        91
        %
        of Phnom Penh properties
        Better than
        90
        %
        of Phnom Penh properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

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        More about NagaWorld Hotel & Entertainment Complex

        More about NagaWorld Hotel & Entertainment Complex

        9.2
        Exceptional

        "(complimentary) was excellent which featured Christmas, we r..."

        Tong H.

        |

        December 15, 2018

        Description

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        Most talked about facilities

        Breakfast
        293 mentions
        Housekeeping
        217 mentions
        Food & Dining
        159 mentions
        Internet
        124 mentions

        What they offer

        7.2
        Very good
        Breakfast

        "Plus point is breakfast was good , staff was friendly n help..."

        WAN H.

        |

        January 12, 2019

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        American
        Asian

        Restaurants on site

        The Pangea Fusion
        Cuisine:Asian
        Menu:Buffet, A-la-carte
        Fortune Palace
        Cuisine:Chinese
        Menu:Buffet
        Teppanyaki
        Cuisine:Japanese, Seafood
        Menu:Buffet
        Indochine
        Cuisine:Asian
        Menu:Buffet
        Le Gourmet
        Cuisine:French
        Menu:Buffet
        Bistro Romano
        Cuisine:Italian
        Menu:Buffet
        Korean Grill
        Cuisine:Korean
        Menu:Buffet
        The Chopstick
        Cuisine:Asian
        Menu:Buffet
        Amret Palace - Noodle Bar
        Cuisine:Asian
        Menu:Buffet
        Grand Garden
        Cuisine:Asian
        Menu:Buffet, A-la-carte
        The Vimean
        Cuisine:Asian
        Menu:Buffet
        Show more

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of NagaWorld Hotel & Entertainment Complex from real guests

        Overall rating
        8.0
        Excellent
        From 8799 reviews
        Provided by verified guests of
        Agoda Reviews (7846)Booking.com Reviews (953)
        Rating via Agoda8.0
        /
        10
        Excellent
        20.4% this month
        Cleanliness8.0
        Facilities8.2
        Location8.4
        Room comfort and quality7.6
        Service8.0
        Value for money7.9
        High score for Phnom Penh
        Rating
        9+ Exceptional (1044)
        8-9 Excellent (763)
        7-8 Very Good (1217)
        6-7 Good (513)
        <6 Below Expectation (722)
        Time of the year
        Mar - May (1010)
        Jun - Aug (1153)
        Sep - Nov (1055)
        Dec - Feb (1041)
        All guests (7846)
        All room types
        All languages
        Showing 4259 verified guest comments
        12345
        10.0
        Exceptional
        Tan from Malaysia
        Business traveler
        Superior Room - New Hotel Tower
        Stayed 4 nights in June 2019

        Great facilities and services.”

        Please educate the front desk staff to be more diplomatic. Possibly due to their lack of understanding in English, they sounded very rude. Requested late check out of 2.00 pm, a day before and was politely granted. However, at 11.30 am, received a call from the front desk reminding the check out time is 12.00 pm. Explained to that my late check out was granted. He called again in ten minutes, saying no records in the system, hence the need to pay 50% room charge. Luckily, managed to speak to the duty manager, with better English, who resolved the issue.

        Reviewed July 08, 2019
        8.4
        Excellent
        indran from Malaysia
        Business traveler
        Superior Room - New Hotel Tower
        Stayed 2 nights in June 2019

        Excellent staff”

        I would like to say thank you to Check in staff Gian, Teresa, Voleak and Veasna for preparing our rooms last week. We arrived before 12pm but they had prepared our rooms as they saw our booking arrival time! Kudos to them.

        Reviewed June 28, 2019
        7.6
        Very good
        Foo from Malaysia
        Solo traveler
        Superior Room - New Hotel Tower
        Stayed 1 night in July 2019

        Very good”

        Reply from previous submission about booking room and been paid for, reply answer from Naga management is that room is subject to availability. It means they are not sure what they are doing. All my previous stay, I requested King size bed and non smoking room. Upon arrival at reception, the room is not available or some internal phoning to check. What is the purpose of booking & paid for . And last of all - confirmation booking send by you .

        Reviewed July 18, 2019
        7.2
        Very good
        Chuen from Malaysia
        Business traveler
        Superior Room - New Hotel Tower
        Stayed 2 nights in July 2019

        Clean but with cigarette smell”

        Stayed here for 2 nights. Place was crawling with Chinese tourists. Most of them smoke, heavily. My room was supposed to be non smoking but even then I could still smell cigarette coming in through the aircond vent. Also, I took up the USD10 breakfast package when I checked in thinking like most hotels breakfast would start serving before 6 or even by 6. This hotel only starts serving 6:30am. As I had to leave the hotel by 6:20 I couldn’t make it. Explained to the hotel my situation but they refused to issue a refund or even allow me to use the breakfast voucher in my next visit.

        Reviewed July 14, 2019
        9.6
        Exceptional
        Sanjaya from Malaysia
        Couple
        Superior Room - New Hotel Tower
        Stayed 2 nights in May 2019

        Excellent Hotel But full of Smoke”

        I loved everything about the hotel except the fact that you have to face cigarette smoke from the entrance until you go inside your room. They need to do something to stop people from smoking in Casino and other areas of Nagaworld.

        Reviewed May 21, 2019
        9.6
        Exceptional
        Sarath from United States
        Family with teens
        Superior Twin Beds
        Stayed 2 nights in December 2018

        Vacation 2018”

        This was a really great place to stay. The extensive options for shopping and entertainment was far more than we expected. The choice of restaurants was nearly overwhelming, from both a variety and price perspective. The staff was as much if not more attentive than any other five star resort. Best of all was the security. It was evident from the moment you arrived and passed through metal detectors this place had your safety in mind, efficient TSA. However, it was never intrusive or inconvenient. After having our cell phone taken right out of our hands during a Tuk Tuk ride earlier in the stay, security was a present concern, but never for a minute inside the Naga World complex. You can feel the effort as they strive for a high end NY and Las Vegas vibe and they are getting there. A must see if your visiting Phenom Penh. If you want to try you hand at the slots, this would be the place to do it. We found them to be much looser than the ones back in the US. Have fun!

        Reviewed May 02, 2019
        9.2
        Exceptional
        Tan from Singapore
        Business traveler
        Superior Room - New Hotel Tower
        Stayed 4 nights in April 2019

        Pleasant stay n good food”

        I was transfered to the newer naga2 upon check-in. Room is new and clean. Surrounding quiet. Comfortable bed and pillows. The light above bed is too direct and bright when you turn it on at night. Also some smoke smell can still be detected in a non smoking room. I think it's from other guests from other rooms or lift lobby. Buffet breakfast is delicious and wide variety. I tried several eateries in the hotel, both Naga n naga2, and everyone taste good. A pleasant stay at a casino hotel, though I am not there to gamble.

        Reviewed May 01, 2019
        10.0
        Exceptional
        Clyde from United Kingdom
        Solo traveler
        Superior Room - New Hotel Tower
        Stayed 2 nights in July 2019

        Amazing”

        Great hotel its a casino hotel and it has it all no need to step out, great clubs in there

        Reviewed July 24, 2019
        8.0
        Excellent
        Hon from Malaysia
        Couple
        Superior Room - New Hotel Tower
        Stayed 2 nights in July 2019

        Worth For Money”

        Although the room is slightly small but it is just nice for 2 person. The foods are goods and reasonable. Furthermore, there is a shuttle bus service to bring you to/ from the airport -which come with free WIFI and massage chairs.

        Reviewed July 07, 2019
        8.4
        Excellent
        Kok from Singapore
        Solo traveler
        Superior Room - New Hotel Tower
        Stayed 3 nights in March 2019

        Great location with all amenities”

        Great location with all amenities. Great selection on breakfast.

        Reviewed July 19, 2019
        8.0
        Excellent
        Kok from Singapore
        Solo traveler
        Superior Room - New Hotel Tower
        Stayed 3 nights in March 2019

        Great location with all the amenities.”

        Great location with all the amenities. Great selection at breakfast.

        Reviewed July 19, 2019
        10.0
        Exceptional
        Tan from Malaysia
        Solo traveler
        Superior Room - New Hotel Tower
        Stayed 3 nights in July 2019

        Nice and clean. Very helpful staff.”

        Plenty of F&B options at reasonable prices for a 5 star hotel.

        Reviewed July 18, 2019
        10.0
        Exceptional
        Shek from Hong Kong
        Business traveler
        Superior Room - New Hotel Tower
        Stayed 1 night in May 2019

        Good Hotel with very good location”

        I was there for a business trip and the location is really at the centre of PP while the staff are nice

        Reviewed July 15, 2019
        10.0
        Exceptional
        Seow from Singapore
        Solo traveler
        Superior Room - New Hotel Tower
        Stayed 1 night in July 2019

        3rd time stayin”

        Everything was good as usual and staff will helpful for my early check in. Will be back again end July

        Reviewed July 13, 2019
        9.6
        Exceptional
        Quek from Singapore
        Group
        Superior Room - New Hotel Tower
        Stayed 2 nights in July 2019

        Value for money”

        They provide free internal clinic.

        Reviewed July 23, 2019
        9.2
        Exceptional
        Teck from Singapore
        Solo traveler
        Superior Room - New Hotel Tower
        Stayed 1 night in April 2019

        Beautiful new Naga 2 hotel. you have eveything you need under one roof.”

        Staff mentioned but not clear on promotion stay and have to walk forth and back to finally find out only for invited guests. Be aware dealers kept asking for tips when you were at tables, even if you were not winning. So just ignore them will do.

        Reviewed April 19, 2019
        9.2
        Exceptional
        LIM
        Solo traveler
        Superior Room - New Hotel Tower
        Stayed 1 night in March 2019

        good and nice. receptionist Ratha perfect SERVICE thanks his help. ”

        everything is perfect. but so sad to meet a RUDE receptionist name HY SONEN. he keep look down at guest. we not walk in guest, buy from agoda is cheaper than walk in. so he look down at us, ask for help can late check out with manner , but he reply with rude and said WE HOTEL PROVIDE YOU TO AIRPORT FOR FREE TRANSPORT, WHAT MORE YOU WANT? hello , the free shuttle is not i REQUEST, y u count on me? i just nicely ask for help late check out, and this fellow answer me like this. bcos of him the staff rate i put 3/5 . i wanted put 5star actually, but due to this kind of rude staff i can't accepted a FIVE STAR HOTEL the SERVICE is like that. really disappointed to NAGA WORLD HOTEL RECEPTION TEAM. BUT again i need thanks receptionist RATHA he help alot, and nice talking, sincerely SERVICE. thanks ratha, u did a great job. and others staff at restaurant, bar, casino all is GREAT . thanks

        Reviewed April 10, 2019
        9.2
        Exceptional
        JIE from Singapore
        Business traveler
        Superior Room - New Hotel Tower
        Stayed 2 nights in March 2019

        Naga 2 should be made smoke free”

        Stayed in Naga 2 which is the new hotel wing. The comfort of a casino hotel is the wide variety of options available at any time of the day. The rooms are nice and functional. My only gripe is that Naga2 does not have her own swimming pool and gym. Which makes it very inconvenient and is a huge minus. They should also stop people from smoking in the hotel lobby.

        Reviewed March 08, 2019
        8.4
        Excellent
        JEAN from New Caledonia
        Family with young children
        Superior Room - New Hotel Tower
        Stayed 2 nights in February 2019

        GOOD BUT....”

        It was a great stay for Valentine day... We were in Naga 2, double room are in floor of smoking rooms so the corridor smell smoke... but in room it was ok. One day the corridor smell fresh!!! So it could be like this everytime!?... My aircon had problem but it was resolved quickly by staff. The swimming pool is far.. in roof of Naga 1... Restaurants are cheaper in Naga 1 than Naga 2. Breakfeast buffet is very excellent. Parking is ok but for moto can not park in hotel??....

        Reviewed March 06, 2019
        7.2
        Very good
        JOO from South Korea
        Family with young children
        Superior Room - New Hotel Tower
        Stayed 1 night in July 2019

        Not an ideal place to go with children”

        For it being famous for its casino, it is of course not that ideal to go with your kids. The casino I will understand but the reason I will not recommend is, there is too much smoke from smoking everywhere, even in the lobby. Also too many ladies in very exotic dresses going in and out is not too ideal as well.

        Reviewed July 15, 2019
        12345
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