Staff are friendly and helpful and full of courtesy & good humour”

Will book again

unattentive staff”

getting a towel was a hustle.we had to go to the reception twice to ask for it and we were being told that they have sent someone to the pantry to check if its available. My question is,how can you check in a guest to a room without towel??.Come on its a basic need in every room.The guy at the reception worked like he is doing us a favor.

Exceptional”

Very good location and clean room in all very good hotel

Good hotel but need maintenance”

I stay here for 3 nights. The staff is very helpful especially Waseem. The location of the hotel is very near to naif souq and gold souq. Its just that the hotel really2 need maintenance as it look old, and even a cooking smell can enter our room easily. The aircond also not really working thus making my room warm

Very good.”

We didn't get the room that we initially booked, room with double bed. They said someone else had the room so they gave us a triple room. My husband and I ended up sleeping in different beds. But all in all, it was nice. Very spacious. They even have a balcony. Nice bathroom. Nice breakfast. The abaya shop and shawarma shop just in front of the hotel. Good location.

Excellent”

We enjoyed staying in this hotel. You can find the shops and other supermarkets around you. Yet, you should put into consideration breakfast is not included. However, you can find good restaurants very near to you.

Good hotel”

It was a nice stay here, we stayed for three days. If you want to see the old Dubai and old shops, then this hotel is in the perfect location. I'll recommend and will stay again. Only downside is no parking, so if you're going to drive yourself then please don't come, finding parking is a nightmare.

Hotel room very very small not at all suitable for family with young children don't book ”

Where to start in hotel so many cockroch , broken glass table they hide on room my son cut his finger. If you anyone wants to book this hotel think twice , THANKS TO HOUSEKEEPER MOHAMMED BAYAZ INDIAN BANGOLI. He working very hard and he did very well .management should pay him more money He looks after much as he can. Worst management they not bothered for there customers . On windows so much dust can

Very good”

room 403 not comfortable for disable peple

Exelent”

I likes to thanks for professional and excellent customer service especially zubair and sabahat thank you again

Love this hotel..”

Worth the money”

It’s a bargain

Fantastic 10/10”

The location is superb and can be easily located. The staff were excellent and helped us through our stay, they even helped us to buy us food when we checked in past midnight with kids, as well helped us to cook baby's meal. The rooms were clean and comfortable. Overall 10/10

Very bad room, bad staff, parking not available near to hotel.”

Rooms not cleaned. No locks to lock the door from inside room. Access card damaged and used to call reception to open the room every time using master key. Small room.. old furniture.. old mats.. terrible hotel.

good location”

staffs were friendly. i got a nice pleasant room and each day,they cleaned the room.and changed new towel and toiletries such as bath gel and body lotion. room is clean.aircon is great. location wise is ideal for me. near to metro abt 10mins walk need to pay tourism tax 10dhs per day .Overall i will come back to stay when i visit again

mr”

They do not allowed being with my girlfreind because of "family law" The receptionist (he present himself as manager) was very rude and in the midnight force me to look for another hotel in the city. My gorlfreind had a chance to see the room that was bellow the Dubai standard. They did not want to return my money after prohibit me to stay in. They did not allow me even to purchase separate room for the girlfriend. I will avoid strictly this hotel in the future.

Very good”

satisfied, value for money although i made several complaints on the cleanliness of the room until they changed me to a better n decent room. the room given earlier was very run down. a very good location

Exceptional”

Staff rare teally freindly cleaning wise very nice specially i would like ti Thank Mohammed Ajaz from sexond floor Breakfast is nice shopping area Naif souq just outside the hotel. I would come back again in this hotel

I had to pay extra money when checking in ”

I paid all the money when I booked the room online through Agoda but when checking in they asked my to pay additional tax (about $3) for tourism. Even though it was not a big money, I didn’t understand why I shoud pay extra after paying in full in advance. It was not written anywhere on my receipt or booking reference. And the staff was not very nice they asked me to pay first and complain to Agoda. I believe that’s not the best attitude of staff at a hotel. And it seemed that they already knew this issue and didn’t want to fix it.

Traveling with my mother”

The staff are really helpfull, the hotel is nothing crazy, good value for money, good location. You can actually go around by walking, gold souk, old dubai, metro station. The price online is way more attractive. We wanted to add 1more night they didn't want to give us the same rate, cause it was a special offer from Agoda which I understand, so we booked online and follow the booking, They actually were really understanding. The cleaning could be better.