Excellent 8.3
Based on 14 reviews
  • Hot tub

  • Sauna

  • Wi-Fi in public areas

  • Room service [24-hour]

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More about Nairobi Serena Hotel

An overview

Set in beautiful landscaped gardens with ponds, this luxurious hotel, a member of the Leading Hotels of the World, offers high-end elegance and facilities. [HOETLNAME] is designed in contemporary African style, using ecologically friendly materials. It has very large, stylishly decorated rooms with marble bathrooms, satellite TV, and spectacular views over the Central Park and downtown Nairobi. The in-house restaurants and bars serve exquisite regional and international specialties, and leisure options include a swimming pool and a gym. The beach is also set within easy walking distance from the rooms. The service, facilities, and settings of Nairobi Serena Hotel are truly outstanding.
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What they offer

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage
  • Swimming pool [outdoor]
  • Garden
  • Sauna
  •  
  • Hot tub
  • Spa
  •  

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Room service
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Safety deposit boxes
  • Smoking area
  • Laundry service
  • Shops
  •  

For the kids

  • Family room

Access

  • Elevator
  • Pets allowed

Available in all rooms

  • Air conditioning
  • Extra long bed
  • Shower
  • Alarm clock
  • Hair dryer
  • Telephone
  • Bathrobes
  • In-room safe box
  • Toiletries
  • Bathtub
  • Internet access – wireless
  • TV
  • Blackout curtains
  • Ironing facilities
  • TV [flat screen]
  • Coffee/tea maker
  • Mini bar
  • Wake-up service
  • Complimentary bottled water
  • Non-smoking room
  • Wi-Fi [free]
  • Daily newspaper
  • On-demand movies
  •  
  • Desk
  • Satellite/cable channels
  •  

Languages spoken

  • English
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Guest policies

Child and extra bed policy
Children 6-14 year(s) Must use an extra bed
  • Minimum age of guests is: 6 year(s).
  • Guests over 14 years old are considered as adults.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM
Check-out until: 10:00 AM

Getting around

Airport transfer fee: 35 USD
Distance from city center: 1.0 Km
Distance to airport: 13 Km
Travel time to airport (minutes): 30

Extras

Breakfast charge (unless included in room rate): 35 USD

The property

Non-smoking rooms/floors: Yes
Number of bars/lounges : 1
Number of floors: 7
Number of restaurants: 2
Number of rooms : 183
Room voltage: 240
Year hotel opened: 1975
Most recent hotel renovation : 2004
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Announcements

Various parts of the property are currently undergoing renovation from December, 2016 to September, 2017. For further queries, please contact the property directly.
The property will conduct the second phase of renovation from September, 2017 to May, 2018. There will be some areas affected by noise from 08:00 AM to 05:00 PM during weekday and from 09:00 AM to 01:00 PM on Saturday, with no activity scheduled for Sunday. For further queries, please contact the property directly.
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Verified traveler reviews

Agoda Reviews (14)

Filter by traveler type
Excellent
based on 14 reviews
  • Cleanliness 9.1
  • Facilities 9.3
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 9.0
  • Value for money 6.9
  • Food and dining 8.5
Provided by verified guests ofAgoda

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